“My absolute favorite place to stay outside of Vegas. Well, including Vegas, at this point. The service… The $15/Day Credit, The breakfast, pool and courtyard….and THE BALCONIES OVER BOURBON STREET…. The Best All Around! KoachFromOhioFavorite”
“When I checked out of the Hilton inn New Orleans, the staff charged me $302.08 to the wrong room number.
I didn’t use anything in this hotel.
It’s not professional not to check correctly the room number so cancel this charge.
I received a paper receipt with the guest folio from the hotel front.
Upon review, I confirmed that that charge(302.08 )was incorrect.
I ask to cancel the card approval immediately with Hilton Inn New Orleans.
I send it this message in hotels.com on direct message
BUT...
“Room downgrade and closed facilities – Not worth the price
My experience at this hotel was far from satisfactory. I was initially given a single-bed room despite booking a two-bed room, and the hassle of moving rooms the next day was quite inconvenient. Being placed in a lower-tier room than what I paid for was a poor start to my trip.
Furthermore, the management of the facilities was unacceptable. Both the pool and the gym were closed during my stay. Having both amenities out of order at once...
“The room was very outdated. The carpet was extremely dirty. The refrigerator was leaking in the carpet. The border on the wall was separating. The housekeepers does not work everyday. The sofa in the room was filthy dirty even under the cushions. You have to go to the front desk for supplies. The staff overall are friendly and helpful. The breakfast was the same every day. Sausage, eggs, potatoes and fixings. Bagels, toast and coffee along with fruits and tea.”