Gulf Islands National Seashore, Pensacola Beach hotel rooms at the Best Western

"Clean room"

"The pool was great it had two. I dont think you should have to pay an extra $10.00 a day for parking if you rented a room already..."

"We loved Surf & Sand!!! The room was great! Staff were very accommodating and friendly. My only real complaint is that the breakfast is very basic and bland. Kat is my favorite employee, she was amazing and very helpful in our stay here. We will definitely be coming back to this hotel!!!!! I highly recommend using the free kayak rentals here it's really calm and fun at the same time! People complain about the sand but it's unavoidable, if your room doesn't have sand everywhere, you didn't enjoy it how you're suppose to."

"Beautiful Place Bella was great"

"It was a nice place to stay with an affordable price. "

"The location near the Pensacola NAS was great. The room was simple but clean and comfortable. The staff is friendly and personable. It is a place to come back to again."

"Amazing location! Beach view was stunning. Many options for breakfast. Jim at front desk was very helpful during our stay. Thank you Hampton Inn for your friendly staff, everyone one we came into contact with was friendly and helpful. "

"Good clean stay would prefer variety in buffet was same daily as over all great location for shopping and travel"

"The staff was very friendly and the room was clean and spacious. It’s in a good area. The reason for the poor review is that the fire alarm went off for the entire hotel around 9pm. That’s not an issue to me for an actual emergency, but there wasn’t one. No one on staff addressed or instructed anyone there as to what was going on, or assisted guiding anyone I could see in exiting the building. There was no follow up after the fact to confirm that all was well, or to see if anyone needed help back up or room keys replaced (several families rushed out of their rooms without their room keys and were locked out) people just dissipated back to their rooms when the alarms finally stopped if they had that option. If this had been an actual emergency I don’t believe anyone there had a plan. I asked the evening and morning managers what happened. Don’t expect details if it was due to a crime or individuals medical emergency, just a general explanation. Neither knew and wrote it off to someone vaping in the hall or trying to smoke a cigarette. I don’t think the morning crew even knew what I was talking about. I was there on a work trip and have to be up very early. The entire hotel was “evacuated” and no one could provide an explanation as to why. I’m thankful it was seemingly a false alarm, but needless to say I did not rest easy the rest of night and would not put my safety in their hands again. "