Verified
2/10 Terrible
Phong
Apr 27, 2026
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Phong
Stayed 2 nights in Apr 2026
The Twin Hotel
3.5 star property
Travelers can relax at the coffee shop or enjoy a meal at the restaurant during their stay at this welcoming hotel with convenient amenities.
Choose dates to view prices
Photo gallery for The Twin Hotel
The Twin Hotel in Bai Chay offers practical comforts like a coffee shop, bar, full-service restaurant, and on-site cafe. Guests enjoy WiFi and a 24-hour front desk for assistance.
Reviews
2.02.0 out of 10
Popular amenities
- Parking included
- Free WiFi
- Restaurant
- Air conditioning
- Bar
- Housekeeping
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About this property
The Twin Hotel
- Hotel located in Bai Chay
- At The Twin Hotel, you can look forward to a coffee shop/cafe, a bar, and a restaurant. Guests can connect to free in-room WiFi.
- You'll also enjoy the following perks during your stay:
- Free self parking and extended parking
- An elevator, smoke-free premises, and a 24-hour front desk
- Room features
- All guestrooms are individually decorated, and include comforts such as air conditioning, in addition to perks like free WiFi and safes.
- Extra conveniences in all rooms include:
- Bathrooms with tubs or showers and free toiletries
- Flat-screen TVs with cable channels
- Coffee/tea makers, daily housekeeping, and desks
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Policies
Check-in
Check-in start time: noon; Check-in end time: 9:00 PM
Late check-in subject to availability
Minimum check-in age: 15
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Frequently asked questions
Is The Twin Hotel pet-friendly?
No, only service animals are welcome at the property.
How much is parking?
Self parking and extended parking are free at this property.
What time is check-in at The Twin Hotel?
Check-in start time: noon; Check-in end time: 9:00 PM. Late check-in is available during limited hours.
What time is check-out at The Twin Hotel?
Check-out is at noon.
Where is The Twin Hotel located?
Located in Bai Chay, this hotel is within 1 mi (2 km) of Ha Long Bay, Cái Dăm Market, and Sun Square. Ha Long Night Market and Bai Chay Beach are also within 2 mi (3 km).
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Reviews
2.0
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
2.0
Cleanliness
2.0
Amenities
2.0
Staff & service
2.0
Property conditions & facilities
Rating 10 - Excellent. 0 out of 1 reviews
10 - Excellent
0
Rating 8 - Good. 0 out of 1 reviews
8 - Good
0
Rating 6 - Okay. 0 out of 1 reviews
6 - Okay
0
Rating 4 - Poor. 0 out of 1 reviews
4 - Poor
0
Rating 2 - Terrible. 1 out of 1 reviews
2 - Terrible
1