헤일소언, 버밍엄의 수영장이 있는 호텔

“Beautiful old main building and well constructed new wing that blended seamlessly with the old main Hall. However, due to the layout and lack of lifts it meant a really long walk from our room to the main reception area. The Hotel seemed to have a lack of staff - the very nice mature lady at reception, was multitasking and ended up carrying our bags up to the room. This staff shortage manifested itself later when we went to have dinner - to be told that the gas was off in the kitchen and...

“This is the third time I've stayed here and honestly every time it gets worse. The hotel is beautiful and the location convinient. But thats all.... I came down for breakfast at 9am (breakfast is surved until 10am) and there was barely anything left, no joices, no milk couple of slices of bread,no tea bags. And there was a table reserved for 20 people so they knew that they had a lot of people coming for breakfast still. I was sat down for 30 minutes at no point did they bring anything new...

“Large room, soft mattress, plenty of pillows. Room was very how and no air con but a fan was provided. Breakfast included which was ok but awful coffee. Area was nice looking over the golf course”

“Staff very helpful very clean great experience first time there will come back”

“Lovely property. Front desk staff very helpful. Requested housecoats and slippers, slippers never came, housecoats was the rattiest thing I have seen, would fit a child and both had no ties. I stayed two days and they never vacuumed my room and there was a spider on the ceiling and a huge cobweb in the window that I cleaned. I had to ask three different people to fix the safe before it was fixed. Dining staff was extremely slow with picking up dishes and the food was not very flavourful for...

“Staff aĺl friendly and helpful. Room clean and breakfast good with lots of choice”

“Bank House is a nice well maintained hotel with quality teas and coffees in the rooms.”