로비

더 배럭스 인 여행 후기

4 out of 5
더 배럭스 인
425 Wilson St E, Ancaster, Hamilton, ON

이용 후기

9.8

최고예요

평점 10 - 훌륭해요. 427개 이용 후기 중 385개" "
평점 8 - 좋아요. 427개 이용 후기 중 34개" "
평점 6 - 괜찮아요. 427개 이용 후기 중 1개" "
평점 4 - 별로예요. 427개 이용 후기 중 4개" "
평점 2 - 너무 별로예요. 427개 이용 후기 중 3개" "

10/10

청결 상태

9.8/10

직원 및 서비스

9.4/10

편의 시설/서비스

9.8/10

숙박 시설 상태 및 시설

9.4/10

친환경

이용 후기

10/10 - 훌륭해요

Eunyoung

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Always very pleasant experience to stay in the Barracks Inn. 1000% satisfied!!
2018년 1월에 1박 숙박함
답변 제공: Guest Services 님, 2018년 2월 6일
Thank you so much for your feedback! We're glad that we are consistently providing you with a very pleasant experience!

10/10 - 훌륭해요

Gary

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very well kept; pleasant atmosphere

10/10 - 훌륭해요

Melissa

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Would stay here again in a heartbeat!
Fabulous, large, clean room with comfortable bed and linens. Staff was friendly and responsive. Still doing breakfast drop-offs due to COVID - they were great but variety was limited for a week long stay.
2022년 6월에 5박 숙박함
답변 제공: Guest Services 님, 2022년 8월 26일
Thank you Melissa, we appreciate your feedback! You'll be happy to learn that we now have our continental buffet in operation! Thanks again, we'll look forward to your return!

10/10 - 훌륭해요

John

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful stone property, friendly staff. The Barracks Inn did not disappoint
2022년 6월에 1박 숙박함
답변 제공: Guest Services 님, 2022년 6월 27일
Thank you John, we're glad that you enjoyed your stay with us!

10/10 - 훌륭해요

Ken

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Lovely rooms. Beautiful hotel.
2022년 5월에 1박 숙박함
답변 제공: Guest Services 님, 2022년 6월 27일
Thank you Ken, we're so glad that you enjoyed your stay with us and hope to see you again!

10/10 - 훌륭해요

Jacqueline

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2022년 3월에 2박 숙박함

10/10 - 훌륭해요

Andrew

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful, historic building. The air was excellent, and I was staying in a pet-friendly room.
2022년 3월에 4박 숙박함

6/10 - 괜찮아요

Aldo

좋아요: 청결 상태, 숙박 시설 상태 및 시설
Expensive and no service, rooms not made daily. Had to wait for the one staff member to show up and get service at the reception counter.
2022년 3월에 2박 숙박함
답변 제공: Guest Services 님, 2022년 3월 18일
Thank you Aldo for staying and for leaving your feedback with us! While we do provide a stayover service, we are always happy to provide servicing on request. Thanks again!

10/10 - 훌륭해요

Cecile

좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Love the historic feel of the building but with very modern amenities. Very quiet even though it is on the main and not too far away from dining options and shopping malls. So close to nature with lots of green space but the historic feel of the old Ancaster Village is preserved. My third stay and I really enjoyed it!.
2022년 3월에 5박 숙박함
답변 제공: Guest Services 님, 2022년 3월 14일
Thank you Cecile for sharing your feedback with us! We're so happy that as a repeat guest you continue to enjoy your stay with us. We'll look forward to your next stay!

10/10 - 훌륭해요

Amber

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Historic gem with upscale comfort
Beautiful historic building with fantastic customer service! Room was apartment like…very roomy and comfortable.
2022년 3월에 1박 숙박함
답변 제공: Guest Services 님, 2022년 3월 12일
Thank you Amber! We're so happy that you enjoyed your stay with us!

10/10 - 훌륭해요

Robert

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice room.
2022년 3월에 1박 숙박함
답변 제공: Guest Services 님, 2022년 3월 6일
Thank you for staying with us Robert!

8/10 - 좋아요

Aldo

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Bed should be made daily and it is not
2022년 2월에 5박 숙박함
답변 제공: Guest Services 님, 2022년 3월 3일
Thank you for your input. During the ever changing rules of Covid our stayover policy was not to make the bed and only to refresh our amenities provided in the room. Now that the rules and mandates have changed this is something we are implementing again.

8/10 - 좋아요

Daniel

아이를 동반한 가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
beautiful building. One staff we spoke to was lovely, the other we seemed to be inconveniencing by existing. Also even though COVID restrictions had been lifted they are still delivering breakfast to the rooms rather than having their buffet. Which is a shame because breakfast was pleasant but underwhelming and the breakfast room looked really nice.
2022년 2월에 1박 숙박함
답변 제공: Guest Services 님, 2022년 3월 6일
Thank you Daniel for being our guest, as well as leaving your feedback from your stay! We have been listening to the feedback of our guests regarding the return of a hot breakfast option and are working towards this goal, buffet or not. Also, we will be sharing your comments with our team as a means of recognizing service opportunities. Thanks again, we hope to have you as our guest again!

10/10 - 훌륭해요

Theresa

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very clean room and the staff was amazing -very attentive
2022년 2월에 1박 숙박함
답변 제공: Guest Services 님, 2022년 3월 6일
Thank you Theresa, we're so happy that you stayed with us!

10/10 - 훌륭해요

Sandra

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Room was comfortable and clean as well as quaint and spacious.. We appreciated all the little extras. We would recommend The Barracks to anyone looking for a classy and comfortable getaway. Thanks
2022년 2월에 1박 숙박함
답변 제공: Guest Services 님, 2022년 2월 25일
Thank you Sandra, we appreciate your feedback and hope to have you as our guests again!

10/10 - 훌륭해요

Gavin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2022년 2월에 1박 숙박함

10/10 - 훌륭해요

David

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Location to Ancaster Mill excellent nearby hiking trails with waterfalls as well. We had a couple of snow falls and thought the clearing of snow should have been better. Wonderful stay will go again.
2022년 2월에 2박 숙박함
답변 제공: Guest Services 님, 2022년 2월 20일
Thank you David, we greatly appreciate your feedback and are happy that you enjoyed your stay with us!

10/10 - 훌륭해요

Xiaoshen

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 2월에 1박 숙박함
답변 제공: Guest Services 님, 2022년 2월 18일
Thank you for staying with us!

8/10 - 좋아요

Bob

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Had to phone The Barracks Inn to get the entry package.
2022년 2월에 1박 숙박함
답변 제공: Guest Services 님, 2022년 2월 18일
Thank you Bob for staying with us! \ We appreciate that you took the time to contact The Barracks Inn, and thank you for your understanding. We hope to see you again soon!

10/10 - 훌륭해요

Randy

2022년 2월에 1박 숙박함
답변 제공: Guest Services 님, 2022년 2월 14일
Thank you Randy!

8/10 - 좋아요

Dorothy

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We had a great stay at The Barracks Inn, it's a very clean hotel and the area around is quiet. The only thing we didn't enjoy is our breakfast which was not that great since it was a continental breakfast delivered to our room.
2022년 2월에 1박 숙박함
답변 제공: Guest Services 님, 2022년 2월 14일
Thank you Dorothy, we're so glad that you enjoyed your stay! We are actively pursuing a safe return to a hot breakfast option, so we thank you for your understanding.

10/10 - 훌륭해요

soyeon

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very clean and renovated
2022년 2월에 1박 숙박함
답변 제공: Guest Services 님, 2022년 2월 14일
Thank you Soyeon!

10/10 - 훌륭해요

janetta

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great place in every way
2022년 2월에 1박 숙박함
답변 제공: Guest Services 님, 2022년 2월 10일
Thank you Janetta!

10/10 - 훌륭해요

John

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
no
2022년 2월에 2박 숙박함
답변 제공: Guest Services 님, 2022년 2월 8일
Thank you John!

8/10 - 좋아요

Sara

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was a lovely hotel with a cozy room and very friendly staff. Would definitely stay there again!
2022년 2월에 1박 숙박함
답변 제공: Guest Services 님, 2022년 2월 7일
Thank you for your review! We look forward to having you again!

8/10 - 좋아요

Petra

연인과의 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 편의 시설/서비스
Beautiful old historic buiding
2022년 2월에 1박 숙박함
답변 제공: Guest Services 님, 2022년 2월 7일
Thank you! We appreciate your feedback.

10/10 - 훌륭해요

Lisa

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2022년 1월에 2박 숙박함

10/10 - 훌륭해요

Ilona

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
What a gem!
2022년 1월에 1박 숙박함
답변 제공: Guest Services 님, 2022년 1월 30일
Thank you IIona, you were a gem of a guest!

10/10 - 훌륭해요

Susan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 1월에 1박 숙박함
답변 제공: Guest Services 님, 2022년 1월 30일
Thank you for staying with us Susan, we're so happy that you enjoyed your stay!

4/10 - 별로예요

Maria

좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스
This is my second stay. The room that I was given doesn't look anything like the room in the photo here, left of this review box, nor to the one shown on the booking I made. This one is evidently on the second floor, which I always prefer and select when going to hotels; also the furnishings of the room I was given were all dark--nice in their own way, but not my preference. I had wanted to stay in that room shown to the left, and shown on my booking. The room given was on the main floor, beside the back entrance to the parking area, so I heard that door opening and closing often at night and in the morning before I left. In the morning also, loud voices shouted down the hall, which I think were of hotel staff. So when I refer to "Quiet" for the area of Ancaster, which is nice, I am not referring to the hotel itself. The view of the parking area was not at all appealing of course. The bright lights that illuminate the parking lot, good for safety reasons, does come through and around the window dressings, which made sleeping difficult. I like a black-out effect for sleeping, as bright lights keep me awake. I didn't fall asleep until 4am, and the bed was lumpy and the pillows too soft; there were only two in the room. The toiletries were of poor quality; the hand lotion so bad I had to wash it off. I had tried the shampoo and conditioner on my last stay, but it made my hair dry and brittle, thus I avoided these these this time. The "bottle" of wine was only 1/2 a bottle.
2022년 1월에 1박 숙박함
답변 제공: Guest Services 님, 2022년 1월 30일
Good morning Maria, Thank you so much for staying with us again, and for taking the time to leave your comments; your feedback is valuable for us to learn and evaluate to ensure that we are always improving upon the experience of our guests. We're sorry to learn that there were disruptions to your sleep based on the location, lighting, and noise surrounding your room, and that the amenities, bed, and pillows were not what you were accustomed to. We will be contact you directly to discuss how we can ensure your next stay is the best one yet! Thank you again,

10/10 - 훌륭해요

Kristin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Amazing!
One of the nicest, cleanest hotels I have stayed in. The Barracks Inn has gone above and beyond with everything from easy, polite checkin to covid policies. Absolutely loved our stay…can’t wait to return!
2022년 1월에 1박 숙박함
답변 제공: Guest Services 님, 2022년 1월 24일
Thank you Kristin, we're so glad that you had an amazing stay! We look forward to having you back as our guests!

10/10 - 훌륭해요

Katherine

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Felt like royalty
This is the first four-star hotel I've ever stayed at that felt like it DESERVED the four-star rating. Free parking, free wifi, an extremely spacious and beautiful room (they upgraded us for free!) and the staff was next-level friendly and helpful. I felt like royalty.
2022년 1월에 1박 숙박함
답변 제공: Guest Services 님, 2022년 1월 18일
Hello Katherine, Wow! We want all of our guests to feel like royalty so this makes us so happy to hear! Thank you for taking a moment to leave your comments with us and we'll look forward to having you as our guest again!

10/10 - 훌륭해요

Henri

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Big beds.
2022년 1월에 2박 숙박함
답변 제공: Guest Services 님, 2022년 1월 18일
Thank you Henri, we're so glad that you enjoyed your stay with us!

10/10 - 훌륭해요

Melissa

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Our entire experience was delightful, the property itself was clean and welcoming. The staff was amazing and so helpful. The perfect spot for a little staycation getaway!
2022년 1월에 1박 숙박함
답변 제공: Guest Services 님, 2022년 1월 14일
Thank you Melissa, we're happy that we were able to make your staycation a comfortable one! Thanks again!

10/10 - 훌륭해요

Simon

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2022년 1월에 1박 숙박함

10/10 - 훌륭해요

France

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great place to stay in the Hamilton area.
2022년 1월에 1박 숙박함
답변 제공: Guest Services 님, 2022년 1월 10일
Thank you France, we're happy that you enjoyed your stay with us!

10/10 - 훌륭해요

Virginia

연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Close to trails. Cute town. Elegant and cozy rooms.
2022년 1월에 1박 숙박함
답변 제공: Guest Services 님, 2022년 1월 10일
Thank you Virginia!

10/10 - 훌륭해요

Lorraine

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This was our second stay and it was just as good as the first. The rooms are well appointed, and the staff is very friendly/
2022년 1월에 1박 숙박함
답변 제공: Guest Services 님, 2022년 1월 5일
Thank you Lorraine, we look forward to having you stay with us again!

10/10 - 훌륭해요

Sarah

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Loved our stay
We really enjoyed our stay at the Barracks Inn. The location was perfect and the hotel was beautiful, clean, and provided great customer service.
2021년 12월에 2박 숙박함
답변 제공: Guest Services 님, 2022년 1월 4일
Thank you Sarah! We appreciate your kind words and are so pleased that you enjoyed your stay with us! Thanks again!

10/10 - 훌륭해요

Sophie

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Our stay at the barracks was lovely! Very clean and quiet. Staff were lovely and we were able to get an early check in which was amazing. The location is near some shops and restaurants and lovely walking areas. We had a wonderful staycation for NYE!
2021년 12월에 1박 숙박함
답변 제공: Guest Services 님, 2022년 1월 4일
Thank you Sophie! We are happy that you chose to stay with us on NYE and so happy that you enjoyed your stay. Thanks again!

10/10 - 훌륭해요

Noreen S

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Enjoyed our stay
Hotel was very clean, staff was super helpful, very much enjoyed our stay. We stayed here to be close by the airport for an early morning flight, would definitely stay here again.
2021년 12월에 1박 숙박함
답변 제공: Guest Services 님, 2022년 1월 4일
Thank you Noreen, we look forward to having you back again as our guests!

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Our Favourite Hotel in the Hamilton area
We love the Barracks; quaint, cozy, spacious rooms in the heart of one of Ontario’s loveliest towns. The staff is friendly, inviting and courteous. The location is ideal with many restaurants nearby and plenty of shopping. There is also a second floor lounge with a fire place and large covered balcony, approximately 500 sq. ft. Overall, entirely delightful.
2021년 12월에 1박 숙박함
답변 제공: Guest Services 님, 2022년 1월 4일
Thank you for your kind words! We're so pleased that you enjoyed your stay with us, as well as the Ancaster area.

10/10 - 훌륭해요

Michelle

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 12월에 1박 숙박함
답변 제공: Guest Services 님, 2022년 1월 4일
Thank you Michelle!

10/10 - 훌륭해요

Patricia A.

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
A four season inn
Snow and ice cleared, friendly staff, beautiful king bed & room. Looking forward to coming back soon, maybe this summer. Love the floor heating, definitely made the room comfortable.
2021년 12월에 1박 숙박함
답변 제공: Guest Services 님, 2021년 12월 31일
Thank you Patricia, we're happy that you enjoyed your winter stay with us and we look forward to your return in the summer. Thanks again!

10/10 - 훌륭해요

Jan Marie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Highly Recommended
Beautiful small Inn located in the Village of Ancaster. Very clean, convenient location. Very well appointed.
2021년 12월에 1박 숙박함
답변 제공: Guest Services 님, 2021년 12월 31일
Thank you Jan Marie, we are so happy that you enjoyed your stay and greatly appreciate you taking the time to leave your comments. Thanks again!

4/10 - 별로예요

실제 이용하신 고객

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
No one was at the desk when I arrived. No sign to tell me they would be back. I scanned a QR code that I was supposed to show someone. Then I found a number to call. No one picked up. So I sat in the lobby looking on the website on whom I should call. I’ve stayed here a few times so I was surprised no one was at the desk. It was 7:00 pm. Finally someone came. Also, only two pillows on the bed and the door to the balcony has windows that are only partially covered so the top windows let in light from the parking lot.
2021년 12월에 1박 숙박함
답변 제공: Guest Services 님, 2021년 12월 27일
Good afternoon, Thank you for taking a moment to leave your feedback with us. We're terribly sorry to learn that you were not made aware that the Front Desk agent was pulled away from the desk during your arrival and hope that you weren't waiting too long! Thank you so much for your patience during that time. We value your feedback and we'd love the opportunity to speak with you in person regarding any concerns that we could help with throughout your stay. Thank you again, we look forward to having you back as our guest!

10/10 - 훌륭해요

Kelly 님, Somers

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2021년 12월에 2박 숙박함

10/10 - 훌륭해요

Robert

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The bed was absolutely luxurious and the shower was divine. After a day of hiking it was what we needed. Great old building and quiet as well. We will be back.
2021년 12월에 1박 숙박함
답변 제공: Guest Services 님, 2021년 12월 26일
Thank you for staying Robert! We'll look forward to your return!

10/10 - 훌륭해요

Mark

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very clean and incredibly friendly place , the staff was excellent and very Accommodating , Very welcoming and comfortable place to stay . It is definitely a 5 star all the way around:)
2021년 12월에 1박 숙박함
답변 제공: Guest Services 님, 2021년 12월 21일
Thank you Mark, We're so happy that you enjoyed your stay with us! Your comments will absolutely be shared with our team to celebrate their efforts. Thank you again for staying!

8/10 - 좋아요

Stuart

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
The historic looking architecture was very nice.
2021년 12월에 1박 숙박함
답변 제공: Guest Services 님, 2021년 12월 14일
Thank you Stuart for taking a moment to leave your feedback with us!