View all photos for Deluxe Double or Twin Room, 1 Bedroom
Deluxe Double or Twin Room, 1 Bedroom
Highlights
Soundproofed
Air conditioning
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Bidet
Bathrobes
Rainfall showerhead
25 sq m
Sleeps 3
2 Large Twin Beds OR 1 Queen Bed
View all photos for Family Room
Family Room
Highlights
Soundproofed
Air conditioning
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Bathrobes
Rainfall showerhead
Private bathroom
36 sq m
Sleeps 4
2 Double Beds OR 2 Twin Beds and 1 Double Bed
View all photos for Triple Room
Triple Room
Highlights
Soundproofed
Air conditioning
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Bathrobes
Rainfall showerhead
Private bathroom
32 sq m
Sleeps 3
3 Twin Beds OR 1 Twin Bed and 1 Queen Bed
View all photos for Superior Double or Twin Room, 1 Bedroom
Superior Double or Twin Room, 1 Bedroom
Highlights
Soundproofed
Air conditioning
LCD TV
Blackout drapes/curtains
Bidet
Bathrobes
Rainfall showerhead
Hair dryer
18 sq m
Sleeps 2
1 Queen Bed OR 2 Twin Beds
About the neighborhood
Hanoi
Located in Old Quarter neighborhood, Hanoi Genial Hotel is connected to a shopping center. O Quan Chuong and Ho Chi Minh Mausoleum are notable landmarks, and the area's natural beauty can be seen at Hoan Kiem Lake and West Lake. Hanoi Botanical Garden and Thu Le Park are also worth visiting.
Close to Dong Xuan Market and O Quan Chuong, Hanoi Genial Hotel provides a terrace, dry cleaning/laundry services, and a restaurant. Guests can connect to free in-room WiFi.
Additional perks include:
Bike rentals, a roundtrip airport shuttle (surcharge), and tour/ticket assistance
Luggage storage, a front-desk safe, and coffee/tea in the lobby
Concierge services, an elevator, and ATM/banking services
Room features
All guestrooms at Hanoi Genial Hotel have perks such as laptop-friendly workspaces and air conditioning, as well as amenities like free WiFi and safes.
Other amenities include:
Bathrooms with rainfall showers and bidets
LCD TVs with cable channels
Wardrobes/closets, electric kettles, and daily housekeeping
Languages
English
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
24-hour roundtrip airport shuttle on request for a surcharge
Train station pick-up and drop-off shuttle (surcharge)
Food and drink
A restaurant
Coffee and tea in common areas
Things to do
Bicycle rentals
Family friendly
Laundry facilities
Soundproofed rooms
Conveniences
24-hour front desk
ATM
Laundry facilities
Luggage storage
Safe at front desk
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Tour and ticket assistance
Outdoors
Terrace
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible registration desk
More
1 building
7 floors
Built in 2017
Designated smoking areas
Reception hall
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Bathroom
Bathrobes
Bidet
Free toiletries
Hair dryer
Private bathroom
Rainfall showerhead
Shampoo
Shower
Slippers
Soap
Toilet paper
Towels
Entertainment
LCD TV with cable channels
Food and drink
Coffee/tea maker
Electric kettle
Free bottled water
Minibar
Room service
More
Air conditioning
Desk
Laptop workspace
Phone
Safe
Soundproofed rooms
Policies
Check-in
Check-in time starts at 1:00 PM
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Special check-in instructions
This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Property payment types
Important information
Optional extras
Airport shuttle fee: VND 420000 per vehicle (one-way, maximum occupancy 2)
Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
We should mention
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Property is also known as
Genial Hotel
Hanoi Genial
Hanoi Genial Hotel Hotel
Hanoi Genial Hotel Hanoi
Hanoi Genial Hotel Hotel Hanoi
Hanoi Genial Hotel Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 149 out of 243 reviews" "
10 - Excellent
149
Rating 8 - Good. 74 out of 243 reviews" "
8 - Good
74
Rating 6 - Okay. 17 out of 243 reviews" "
6 - Okay
17
Rating 4 - Poor. 1 out of 243 reviews" "
4 - Poor
1
Rating 2 - Terrible. 2 out of 243 reviews" "
2 - Terrible
2
9.4/10
Cleanliness
9.6/10
Staff & service
8.8/10
Amenities
9.0/10
Property conditions & facilities
6.0/10
Eco-friendliness
Reviews
8/10 Good
Alireza
Mar 6, 2023
Liked: Cleanliness, staff & service
Good location but small and dark rooms
This hotel does not exist anymore. When you book, they transfer your reservation to another hotel in t he old town. The location is very central but rooms are very small and dark. My room did not have any windows at all.
The genial was super clean and centeal just a short 5 minute walk to old quarter where you have unlimited access to shopping, spas and a long list at the breakfast bar. The staff here was super accomodating and friendly and they were able to communicate in english for everything we needed. Our deluxe room was spacious, bed was comfy and super clean! Our room faced the main road which can be loud late evening so id recommend ear plugs if you have troubles sleeping. Would recommend thw genial and stay here again.
Chase
Stayed 3 nights in Dec 2019
8/10 Good
Verified traveler
Traveled with partner
Dec 11, 2019
Liked: Cleanliness, staff & service
Very friendly staff, limited English communication but enough to get by. Room was clean, comfortable mattress and easy hot water for shower. It is greatly located in the Old Quarter and it was surprisingly quiet at night to sleep (which is great). The bathroom was slightly uncomfortable to use it because it was tiny and the room had no windows to the outside, only a small window to the hallway of our floor (?). Breakfast buffet was delicious with some local and Western food options alike.
Walking distance to most of the place.
Good Service
HOOI YIN
Stayed 2 nights in Dec 2019
6/10 Okay
Verified traveler
Traveled with group
Dec 4, 2019
Liked: Staff & service
Disliked: Property conditions & facilities
Our first double room had 2 singles beds one side pushed up against the wall, one was very hard and the other very saggy. Shower and door we in a tiny space and sink outside the door. It was ok. Clean sheets hot shower reasonable price