Dear Hyejin, Thank you for choosing our hotel and for taking time to share your experience with us! It's wonderful to read through your review and learn that you had a great stay at our hotel. We offers to the customers not only great accommodations and modern facilities but also tantalizing cuisine, glamorous view to the city and attentive services from professional staff. Your compliment is our greatest encouragement to improve and bring the best experience to all travelers from around the world. Once again, thank you very much for your time and kind consideration. We look forward to welcoming you again to our hotel soon! With best regards, Hotel Team

Dear Valued Guest, We very much appreciate your time taken to review our hotel and write us the wonderful words. I will personally share this with the entire team as a great source of motivation. Thank you again for your supports and we look forward to welcoming you back to the hotel in the near future Best regards, Trang Nghiem

Dear Value Guest, Thank you very much for your recent stay and the time taken to tell us your recent experience at our hotel. It is with my regret to know about the inconveniences you have encountered. First and foremost, we would like to apologise for this. I am sure that you have contacted our General Manager and he is personally investigating the situation. Please rest assured that he will come back to you at the soonest. Once again, apologize for the difficulties and we really hope that you will give us another chance to show you the improvements of the hotel. Best regards, Trang Nghiem

Dear Valued Guest, We very much appreciate your time taken to review our hotel and write us the wonderful words. I will personally share this with the entire team as a great source of motivation. Thank you again for your supports and we look forward to welcoming you back to the hotel in the near future

Dear Valued Guest, We very much appreciate your time taken to review our hotel and write us the wonderful words. I will personally share this with the entire team as a great source of motivation. Thank you again for your supports and we look forward to welcoming you back to the hotel in the near future Trang Nghiem

Dear Value Guest Thank you for choosing our hotel and for taking time to share your experience with us! Please accept our sincere apologies for the disappointment and inconvenience which was caused by unsatisfactory service during your visit. At our hotel, we always strive our best to improve. Only by listening to the customers closely, we would be able to address the issues hence apply the necessary changes to avoid the re-occurrence. If your travel plan ever bring you cross our way again, we dearly wish to have a second chance to welcome you back to see the improvement we have made. We wish you a beautiful day and an overall amazing experience holiday in Hanoi. Best regards, Trang Nghiem Sale Department