Dear guest, thank you for choosing Harbin Sheraton Xiangfang hotel to share your stay experience,I'm sorry I didn't bring you the perfect check-in experience.We will increase staff training, pay attention to service details, avoid such incidents happen again.Please accept our sincere apologies. We look forward to your next visit.

尊敬的客人，您好。感谢您入住哈尔滨香坊永泰喜来登酒店。酒店位于哈尔滨市香坊区，毗邻永泰购物中心，泰莱时代影城以及东北三省屈指可数的室内游乐场 — 永泰世界。酒店交通便利，开车前来入住酒店的客人可以免费停车，住店客人还可以享受餐饮优惠。哈尔滨香坊永泰喜来登酒店致力于不断提高每一个细节来为宾客提供更加周到的入住体验。我们期待您的下次光临。祝好！酒店总经理李晓辉

Dear guest Thank you for sharing your experience at the Sheraton Harbin Xiangfang Hotel .We sincerely apologize for the inconvenience and will definitely rectify the issues that were being brought up.!We will give feedback to relevant departments about the problems you have provided We hope this would not deter you from choosing our hotel again in the future. We look forward to welcoming you back to our hotel again. Thank you! Sincerely,

Dear guest, Glad to hear you regarding your stay at Sheraton Harbin Xiangfang Hotel! We are delighted to know that our decoration and high-quality service make your stay comfortable and efficient. As well, winter hot pot in Feast is seasonal signature dinner in hotel right now, welcome back to us and feel the passion of Harbin again. Have a wonderful stay! Sincerely, Jonas Sun Online Sales Executive.

Dear guest： Thanks for taking your time to share your feedbacks regarding your stay at Sheraton Harbin Xiangfang Hotel. We are glad to know our high-qualified service and multi-style breakfast make your stay more memorable. It would be always Sheraton! Thank you again, we look forward to welcome you back in the future. Thank you! Sincerely.

Dear guest： Thanks for taking your time to share your feedbacks regarding your stay at Sheraton Harbin Xiangfang Hotel. We are glad to know our high-qualified service and multi-style breakfast make your stay more memorable. It would be always Sheraton! Thank you again, we look forward to welcome you back in the future. Thank you! Sincerely.

Thank you for staying with Sheraton Hotel in Harbin . I apologize for all the inconveniences you have experienced during the stay. Thank you for bringing it to our attention. Please be rest assured that we have looked into the matters and actions have been taken to improve on those aspects. We would like to welcome you back in future to see our improvement. Should you need any further assistance with bookings or anything else, please feel free to contact us at any time. We will try very best to accommodate.

敬的客人您好，首先向您表示诚挚的感谢，感谢您选择哈尔滨香坊永泰喜来登酒店并分享您的入住感受。很开心，我们的服务和产品一直以来都得到了您的认可和肯定，正是您每一次的宝贵评价和持续的鼓励支持，让我们更有动力将我们的工作做得更好更贴心。 我们将继续努力，更加精益求精，力求让每一位客人都拥有最好的入住体验。哈尔滨香坊永泰喜来登酒店全体员工感谢您的支持和鼓励。

Dear Guest, hope this message find you well. Thanks for sharing your valuable comments with us. We look forward to welcome you back in the future. Have a great day! -- Online Distribution Executive

Dear guest, Thanks for sharing your valuable comments with us. We are delighted to know that our guest room and Tai Mansion Chinese Restaurant made your stay experience more memorable. We also glad to know our staff and services helped in making your stay enjoyable. Our hotel is located in the new business CBD central shopping district and the transportation is very convenient Hotel also provide free shuttle bus to Harbin Taiping International Airport and West Train Station. Thank you once again, we look forward to welcoming you back in the future.