숙박 시설 정면 - 저녁/밤
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더 뉴욕 하우스 여행 후기

4 out of 5
더 뉴욕 하우스
185-187 York Road, Hartlepool, England

이용 후기

7.8

좋아요

평점 10 - 훌륭해요. 60개 이용 후기 중 23개" "
평점 8 - 좋아요. 60개 이용 후기 중 20개" "
평점 6 - 괜찮아요. 60개 이용 후기 중 9개" "
평점 4 - 별로예요. 60개 이용 후기 중 4개" "
평점 2 - 너무 별로예요. 60개 이용 후기 중 4개" "

8.6/10

청결 상태

8.2/10

직원 및 서비스

7.4/10

편의 시설/서비스

7.8/10

숙박 시설 상태 및 시설

이용 후기

2/10 - 너무 별로예요

Julia

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Poor service with stressful experience
As this place is closed there's no point in booking there. Extremely poor service from Hotels.com
2019년 10월에 2박 숙박함

4/10 - 별로예요

Vaclovas

좋아요: 청결 상태
별로예요: 직원 및 서비스, 객실의 편안함
TV no working Shower no working Room 207
2019년 9월에 4박 숙박함

8/10 - 좋아요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great value for money (for a London couple!). Plentiful and well cooked breakfast too! 10 min to town centre but no nearby pubs/bars/restaurants that we found.
2019년 9월에 1박 숙박함

4/10 - 별로예요

실제 이용하신 고객

연인과의 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Lack of secure parking. The room was dirty. Dust on bed headboards. Dust around fitments. Dirty cups. Dirty kettle.
2019년 9월에 1박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

2019년 7월에 3박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2019년 6월에 3박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 5월에 1박 숙박함

10/10 - 훌륭해요

Derek

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great place to stay
really nice easy to find and lots of places to eat next time i am in Hartlepool i will be staying here
2019년 4월에 1박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

연인과의 여행, 출장 여행
STREET PARKING.. .ONLY SAW THIS AFTER BOOKING NO USE AS WE HAVE A WORKS VAN TRIED TO CANCEL.....NO JOY.....BOOKED A TRAVELODGE WITH ON SITE PARKING......SHOULD STATE STREET PARKING BEFORE PAYMENT TOOK
2019년 4월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Pleasant clean room, comfortable bed, good breakfast included. Parking available on the street. Surrounding area is lacking any decent bars and restaurants therefore it's a good place to stay if you have specific places to go as its a base for a good price.
2019년 3월에 2박 숙박함

10/10 - 훌륭해요

Derek

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Stayed one night. B & B. Friendly greeting. Everywhere clean and tidy. Slept really well. Breakfast in the Morning great choice. Well cooked food. Would definitely stay again .if ever in area. Easy to recommend
2019년 3월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
pleasent friendly staff ideal location breakfast great
2019년 3월에 1박 숙박함

2/10 - 너무 별로예요

Debby

좋아요: 청결 상태
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
The hotel bar had a loud rock band that played so loud the walls shook. Luckily it was quiet by 11:30 after "last call". We should have been warned since the hotel books a band often.
2018년 9월에 1박 숙박함

4/10 - 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Ooops
Looks lovely but it was tired and dirty. No WiFi to speak of, hardly saw any staff apart from the lady who gave us breakfast who was lovely. The shower, after we were moved to a room where one worked, was filthy. The noise from the street was loud too. Not great
2018년 9월에 3박 숙박함

6/10 - 괜찮아요

Jayne

좋아요: 청결 상태
별로예요: 직원 및 서비스
Average and not able to get Wifi, good breakfast
Check in was difficult, had to call five times then had a stroppy answer that someone what at property until 9pm, instructions state to call prior to arrival. Parking on road and limited times added to stress. Lady on reception very friendly but her first day in job so knowledge limited, breakfast service was lovely. Bedroom on top floor, was clean and comfortable but space and headroom limited. For the price was OK as location suited our needs. Despite trying the two options displayed did not manage to get Wifi during our stay.
2018년 8월에 1박 숙박함

10/10 - 훌륭해요

Robert

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very Comfortable & Great Value
Friendly & helpful staff. The guest WiFi did not work in my room, but I was provided an alternative which did work. Prompt, varied & fulsome included breakfast, from a full English. Clean & well maintained with a newly refurbished feel. Quiet overnight but curtains were better kept closed in the room at the rear. Overall very good value & I would be happy to stay there again.
2018년 5월에 4박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
low price compensates for deficiencies
Good full English breakfast. Rooms rather dilapidated. Missing light bulb, loose towel rail. In spite of adverts, no wifi in bedrooms.
2018년 4월에 2박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice hotel, close to town centre
Clean ,comfortable room.Unfortunately, soap dispenser and shower gel in bathroom empty.Would have expected them to be filled knowing guests would be using the room.Lovely breakfast.
2018년 4월에 1박 숙박함

8/10 - 좋아요

steve 님, warwick england

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Close to the town.
Close to the town parking, comfy bed, nice staff and great breakfast. And cheap!! Can't ask for more than that.
2017년 12월에 1박 숙박함

8/10 - 좋아요

Mr Peter

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great little hotel, thumbs up from us.
Although I personally didn't stop at this hotel I have had feed back from the two guys I placed here and they were both very pleased with the standard of the hotel throughout. The manager was consistently pleasant and the breakfasts were perfect. Great little hotel for the price and we will be using again, thank you :-)
2017년 12월에 3박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
nice hotel
good experience
2017년 9월에 1박 숙박함

10/10 - 훌륭해요

Karen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great hotel
Fabulous guest house, lovely and clean and comfortable, excellent breakfast, lovely owners, can't recommend enough.
2017년 8월에 1박 숙박함

10/10 - 훌륭해요

francis

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
We had an amazing break away weekend. Ian an Tracy was very helpful the best hostesses
2017년 7월에 2박 숙박함

10/10 - 훌륭해요

Poungpaka

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2017년 6월에 1박 숙박함

8/10 - 좋아요

Murph 님, Australia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good location
Stayed one night passing through. Easy to find. Staff/owners very helpful and pleasant.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great hotel
Great hotel, the host was very accommodating and couldn't do enough for us. highly recommended if you're planning a short stay in the area.

10/10 - 훌륭해요

Giles

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excellent Hartlepool choice.
Excellent facilities with a very good breakfast included in the price.

10/10 - 훌륭해요

Marek

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Behaviour and attitude of staff = 7 star
This hotel might not be 5 star but the attitude of the staff there is 7 star. The bloke as the reception was very friendly and ready to answer all questions. On the morning of check out, I tried booking a taxi to take me to the business meeting I was to be at by 9am. It was 08:30 am, I must have called about 8 different taxi operators only to be told that no taxi is available before 9 am. That will mean turning up for my meeting late. The hotel manager(or owner) overheard and offered to give me a lift. Hartlepool might not be the most alluring and beautiful place in UK but it everyone I had dealing with during my short stay was fabulous, fantastic and lovely. Pardon my manners, as I forgot to even ask the name of the Hotel manager that gave me a lift. Once again, I say thank you.

10/10 - 훌륭해요

Tony 님, Lincoln

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Wonderful helpful staff, happy demeanor & more than willing to answer questions on area & surroundings. Have used The New York Hotel for both business & pleaseure and found it to be great for either. Ideally situated in the heart of Hartlepool, convenient for conecting areas too. Rooms are clean & quiet.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함

10/10 - 훌륭해요

COLIN

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Clean and comfortable with helpful staff
All the staff from reception to breakfast to housekeeping really friendly and helpful. Comfortable room and lovely breakfast.

10/10 - 훌륭해요

RICHARD

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Convenient and clean
Good breakfast value for money Wil use again

8/10 - 좋아요

Mark 님, Limassol

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Stay here!
Great night sleep - apart from being woken by the seagulls! Bev & Bev were superb - lovely breakfast!!

8/10 - 좋아요

Alan 님, York

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
close to town centre
close to own centre, friendly people, room clean and tidy, but a bit dated

6/10 - 괜찮아요

mark 님, london

좋아요: 객실의 편안함
별로예요: 청결 상태
New (actually old) York Hotel-hartlepool
toilet didnt flush, en suite bathroom was very old and in need of repair.

8/10 - 좋아요

Yvonne 님, Oxford

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
OK for a business stay but not for a leisure break
Very comfortable bedroom with decent bathroom en-suite. The breakfast was very poor - no fresh fruit, as advertised, no honey, very, very limited choice of cereal. A big plus was the superb restaurant called Lusso which is connected to the hotel (what a shame they did not provide the breakfast). Also a great pity was that we had to vacate the comfy lounge by 10 am as they closed it until the evening. Bev was especially helpful.

10/10 - 훌륭해요

taff 님, Manchester

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The "New" York Hotel Hartlepool
Nice comfortable very friendly hotel. Well situated for walking into shopping areas and visiting the marina and RN museum.

8/10 - 좋아요

Nigel

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Worst hotel experience ever.
I had complications getting to hotel. Called a family member to visit and explain my circumstances and re-book! Spent the next 4 days visiting hotel to be told manager is still not present! Finally called and spoke to manager and explained. She said I can re-book room rather than Hotel refund me. Manager told me she would call me next day but nothing! I tried again but Ignored my calls on mobile but I tried on my landline. Answered on landline and told me I can't re-book room to the sounds of kids in the back ground?? (Not at work again) When I pleaded as I needed to be back for my Fathers funeral the Manager hung up on me??? Hotel management is an absolute shambles! I work hard protecting people like this (crime surveillance officer) York hotel you need to manage and have a manager to deal with the public!

10/10 - 훌륭해요

Elaine 님, London

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Lovely Friendly Hotel
A lovely relaxing Hotel with excellent restaurant, bar and attentive staff who all contributed to a super stay. Highly recommend this Hotel to all visiting the area, a must to enjoy the area fully. Congratulations to all involved with the Hotel.

10/10 - 훌륭해요

David

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함

8/10 - 좋아요

Sue 님, Mirfield

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Overnight stay
An overnight stay to meet with family. V friendly staff, v good service, lovely restaurant which catered v well for my dietary needs and not expensive. I ate breakfast there too which was v well cooked and tastes. All v good value for money. A comfortable stay

10/10 - 훌륭해요

Mike 님, Hayling Island

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Would stay again.
Double bed with on-suite room. Clean, comfortable with just a little more effort maybe with the breakfast. Great value for money.

8/10 - 좋아요

stephen 님, Derbyshire

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
York house stay
Stayed for 2 nights room was nice size and more important clean the bed was comfortable will book again

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Raining in Hartlepool
Good room. Good bed. Good price Only down side they took payment before I got there and where not to have

8/10 - 좋아요

Mark 님, Lancashire

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
I would definitely stay there again.
I had to stay overnight in Hartlepool. The New York House was ideal for its location, price and tranquility. The service was friendly. The full English breakfast included was most welcome. Overall, I would say good value.

10/10 - 훌륭해요

Michael

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태
OK, but better elsewhere...
I needed a bed for one night. In this regard, the hotel was fine. Certainly clean, and budget price. I am not a frequent traveller, so don't have much to compare it with, but the previous night I stayed in a local competitor, OK it was on a late deal, but I got double en-suite inc breakfast for roughly the same price as I paid here for a single with en-suite leaky toilet, shared bathroom on another floor, no breakfast, and no opportunity to buy breakfast either.

8/10 - 좋아요

Sammie 님, Guildford

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great hotel
The hotel was great! Great service the only thing I will say is that there isn't much parking around! But other than then great! Planning to stay again in the future