카리브 해의 호텔 검색

“사람들은 친절했고 시설도 깨끗하고 너무 좋았습니다 다만 몇몇 서비스가 서툰 직원들이 있었고 해변 모래 관리가 잘 되어 있지 않았습니다 그리고 이탈리안레스토랑과 아시안레스토랑은 좀 더 메뉴 개발이 필요합니다”

“Excellent.”

“Beautiful beach view and the staff is amazing!”

“First room we were assigned had A/C problems and was too warm. A technician came to the room, and said we would have to move to another room, and that Customer Service would call us. No call. I went to the Customer Service desk and they moved us to another room that was great. The Royal is always a beautiful place to stay.”

“This stay was a lovely family weekend stay overall. The biggest issue for us was the buffet. It was average, repetitive, had no flow to the order (eg: no ketchup at kids nugget station/no milk by breakfast station) There was a lack of ice cream flavours and overall desserts for kids. However, the dinners at the restaurants were so good! Food, choice and service. Unfortunately families are not allowed to cross into the adult section and dine. Another minor issue we had. The adults are...

“I was impressed by the room, which had a small but well-equipped kitchenette, surpassing the usual hotel amenities with multiple appliances such as a microwave, coffee machine, and various dishware. Another delightful surprise was the availability of a washer and dryer right outside each room, a rarity compared to other hotels in Puerto Rico where their absence had been inconvenient for my family. Despite our late arrival and early departure the next morning, we couldn't fully enjoy the pool and...

“2nd time visiting, experience was really good only limited food options at the Martha's Market”

“The room was clean. The property was overall amazing! Everything you needed was on site. From the different popular jamaican foods to a bowling alley, a hookah lounge. The drinks were flowing. The beach was walking distance. 10/10 definitely recommend”

“Me and my husband stayed for his birthday! It was excellent. Staff was amazing! No complaints”

“The staff were my absolute favorite part of the trip. They were attentive and very personable.”

“I want to say my first day checking in was very frustrating. I was given a room that was already in use and walked in on a women in the shower. The front acted as though it wasn't there fault because they didn't know the room was still in use or like it was a big deal. The next day my family arranged for my room to be decorated for a birthday surprise but when we walked in it was so disappointing. the only thing done were 2 balloons and a few rose petals and a bottle of champagne. I've stayed...

“The buffet and Steak house were the only places on the resort with good food. The ocean water was brown and dirty.”

“Definitely will stay there again”

“While the property itself was nice and a few staff members were genuinely helpful, our overall experience was incredibly disappointing and frustrating. After we returned home, we realized that my husband’s Beats earbuds and power bank were missing from his backpack. This was extremely upsetting and raised serious concerns about the security of our belongings during our stay. To make matters worse, we encountered several maintenance issues and had to call both the front desk and our concierge...