Hayes, London hotel rooms at the Best Western

"Our stay at the Strand Palace was excellent! We were only there for a short time but the staff clearly go above and beyond to make every guest feel welcome and gave a true luxury experience. Anthony the doorman was a stand out and was so lovely!"

"It was a great stay! Lovely view from our room."

"Attentive staff- bot sure who worked reception Friday/ Saturday/ Sunday am but the female and male were rockstars! Even organized a birthday surprise for my friend in room 650 Breakfast was great, worth 15 pounds Locations, location, location!!"

"Breakfast was a bit expensive and it was not much. Also we did not know about there should be a booking to get into the indoor pool which we miss the oportunity. "

"Stayed for one night in a double room with a window. No complaints with anything, the hotel was quiet and clean. The room was a comfortable size for an overnight stay. The air-conditioning worked well and the coloured mood lighting in the room was a nice touch. I would have liked tea and coffee making facilities in the room but coffee and tea are available in the hotel and better still the hotel bar looked fantastic. Checking in was fairly simple and checking out couldn't have beeen easier."

"Our room was on the 13th floor, so we didn't get a lot of the airport noise, even though we were next to a airstrip where planes were taking off and landing the whole time. The room was a little smaller than expected, and it was really expensive, but you can't beat the location if you have an early morning flight."

"excellent stay as always"

"Breakfast menu good, plenty of choice"

"When we arrived to check in the staff were lovely. They explained how the key card system on your phone worked and then escorted us to the building we were staying in, it was raining and the small touch of the umbrella didn't go unnoticed. The room was spacious and clean, we were a family of 4 and had chosen the room with the queen sized bunk beds. We were very impressed and would highly recommend the hotel. The shops and Earls court tube station were a 3 minute walk away. The Natural history museum were in close proximity (about 25 minute walk). "