총 143개 실제 이용 고객 후기를 기반으로 한 평점

2.5 (5점 만점)
66% 추천 여행객 비율
2.6 객실의 청결도
3.1 서비스 및 직원
2.7 객실의 편안함
2.4 호텔 상태
익스피디아 실제 이용 고객 후기
2점(5점 만점)
실제 이용 고객이 작성,

게시일: 2019. 9. 23. , Expedia
Price on Expedia is the only thing I liked. Staff was unorganized saying we didn't have a room reserved but than they figured out they did and didn't give a room we reserved. We reserved 2 queen beds and told us only 1 room left with 2 full beds. We get to rooms lamps were missing bulbs. Was a pain to get the other lights on. Than we killed about a half dozen of bugs. We asked for our money back and left. Staff was friendly and understanding about it
호텔 매니지먼트의 의견
2019. 9. 27.에 Guest Relations(호텔 매니지먼트)에 의해 작성
Please accept our apologies for the inconvenience caused by miscommunication regarding your reservation. When booking through a third-party site like Expedia, room-types are not guaranteed but rather based on availability. Unfortunately, when you arrived, we did not have the queen-size beds you initially requested. Nonetheless, we will speak with our team to ensure better communication in the future. We welcome the opportunity to have you back and improve upon your initial impression.
2점(5점 만점)
실제 이용 고객이 작성,

게시일: 2019. 9. 19. , Expedia
Not what picture shows. Rooms were not really clean and maintained. Needs to be updated
호텔 매니지먼트의 의견
2019. 9. 24.에 Guest Relations (호텔 매니지먼트)에 의해 작성
We'd like to apologize for not meeting your standards when it comes to our accommodations. Our team will be discussing your comments so we can enhance our guest experience. Please give us a second chance to deliver the exceptional stay you expected and deserve.
1점(5점 만점)
실제 이용 고객이 작성,

게시일: 2019. 9. 10. , Expedia
The property is filthy and the rooms had dead roach carcasses on the floor in my room. I was charged $200 for a 1 night stay and the hotel could not even accept American Express they had to run it through a different hotel.
1점(5점 만점)
실제 이용 고객이 작성, 거주지: North Vernon , Indiana 47265

게시일: 2019. 8. 26. , Expedia
The woman that checked us in was the only thing that was good about this place. A NASTY PLACE
호텔 매니지먼트의 의견
2019. 8. 31.에 Guest Relations(호텔 매니지먼트)에 의해 작성
Dear Terry, While we're happy you had a warm and friendly welcome into our hotel, we are disheartened that your satisfaction ended there. Specific feedback would serve us better, and we would like to know what fell below your standards so we can make improvements. We hope to hear from you soon and wish you pleasant travels along your way.
3점(5점 만점)
실제 이용 고객이 작성,

게시일: 2019. 8. 26. , Expedia
The hotel is very old and somewhat run down. However, it was very clean. Staff was very friendly and helpful
4점(5점 만점)
실제 이용 고객이 작성,

게시일: 2019. 8. 25. , Expedia
Nice easy access to room a/c works great utilities could use soom work
1점(5점 만점)
실제 이용 고객이 작성,

이 여행객은 평점만 남기셨습니다. 게시일: 2019. 8. 20. , Expedia
3점(5점 만점)
실제 이용 고객이 작성,

이 여행객은 평점만 남기셨습니다. 게시일: 2019. 8. 12. , Expedia
3점(5점 만점)
실제 이용 고객이 작성,

이 여행객은 평점만 남기셨습니다. 게시일: 2019. 8. 9. , Expedia
1점(5점 만점)
실제 이용 고객이 작성,

이 여행객은 평점만 남기셨습니다. 게시일: 2019. 8. 7. , Expedia