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히커리 인 여행 후기

2.5 out of 5
히커리 인
1520 13th Avenue Dr SE, Hickory, NC

이용 후기

8.4

매우 좋아요

평점 10 - 훌륭해요. 776개 이용 후기 중 352개" "
평점 8 - 좋아요. 776개 이용 후기 중 273개" "
평점 6 - 괜찮아요. 776개 이용 후기 중 89개" "
평점 4 - 별로예요. 776개 이용 후기 중 36개" "
평점 2 - 너무 별로예요. 776개 이용 후기 중 26개" "

8.8/10

청결 상태

9.0/10

직원 및 서비스

8.2/10

편의 시설/서비스

8.2/10

숙박 시설 상태 및 시설

8.2/10

친환경

이용 후기

8/10 - 좋아요

Yunsik

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 10월에 2박 숙박함
답변 제공: Teressa McReynolds, Front Office Manager 님, 2019년 10월 28일
Thank you for your review. We are always so pleased to hear that our guests have enjoyed their stay with us. We appreciate your patronage and hope you will visit us again. Have a great day!!

10/10 - 훌륭해요

Holly

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff were very friendly and helpful when we requested to have an inside room. The rooms were newly renovated and very clean as was the whole hotel.
2024년 4월에 4박 숙박함
답변 제공: Teressa McReynolds, Front Office Manager 님, 2024년 5월 9일
We appreciate your review. Thank you and have a good day!

4/10 - 별로예요

Elee

가족 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
It's okay but I want expecting an outside room, never thought this chain had a mix of indoor and outdoor room access. Also, as a safety concern for my little young kids, there is no side walk to walk from the exterior rooms to the office or dinning area. You have to walk on the road. Poor design, and unsafe. The sink did not drain in our room. Hair or other things have clogged it, not cool. Become and eggs were over cooked, dry and hard. Those are basic food to cook and if it's not cooked correctly you know what else isn't, the service. We called for extra towel and we're just told to go get it. Most places will bring it to your door especially late at night. Not ideal... No I will not be staying here next time I'm back here. Plenty of other places for the same money paid. Not worth the $100 /night.
답변 제공: Teressa McReynolds, Front Office Manager 님, 2024년 5월 9일
We appreciate your review and are sorry that you were dissatisfied. We assign you the type of room you book with the third party booking company. Thank you and have a good day!

6/10 - 괜찮아요

BURT

좋아요: 청결 상태, 직원 및 서비스
Overall, a good value and friendly staff. However, the Expedia website and Best Western website referenced electric vehicle charging, which does not exist (and never did per the hotel staff). There are charging options just 10 minutes away, but it would have been more convenient to charge overnight than to charge 25 minutes at the local Tesla Supercharger.
2024년 4월에 1박 숙박함
답변 제공: Teressa McReynolds, Front Office Manager 님, 2024년 4월 22일
I am sorry that you were misled regarding an electric vehicle charging station. However I now know there are several behind the Hampton Inn in the Metro Center parking lot that are for guests use from all of the Lail properties. I apologize that I was unaware of this before this morining. Thank you and have a good day!

10/10 - 훌륭해요

Paul

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The Star Rating on this property seems low. The rooms are recently renovated and the Staff’s service was much better than similar properties.
2024년 4월에 1박 숙박함
답변 제공: Teressa McReynolds, Front Office Manager 님, 2024년 4월 17일
We appreciate your review and hope to see you again. Thank you and have a great day!

6/10 - 괜찮아요

carolyn 님, silver spring

2024년 4월에 2박 숙박함
답변 제공: Teressa McReynolds, Front Office Manager 님, 2024년 5월 9일
We appreciate your review. Thank you and have a good day!

10/10 - 훌륭해요

Nora

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was the first time in north carolina staying at the best western in hickory nc but lady who does night audit gave us a ground room around back since we had my service dog with us for. She made sure to give me the tolitery i asked for since it was too late to go shopping for the things i needed plus we were low on funds. Husband and i slept like a baby in the big king bed and the shower in the morning before work was perfect nice and warm and strong water pressure
2024년 4월에 1박 숙박함
답변 제공: Teressa McReynolds, Front Office Manager 님, 2024년 4월 15일
We appreciate your review and are happy to hear that you enjoyed your stay. Thank you and have a good day!

2/10 - 너무 별로예요

Kim 님, Stephens City

Our 100K Rollback was stolen off the parking lot at 3am. No camera footage whatsoever.
2024년 3월에 1박 숙박함
답변 제공: Teressa McReynolds, Front Office Manager 님, 2024년 3월 29일
I'm very sorry this happened but it is not thru any fault of the hotel. According to our guest, this could have happened anywhere. He said the door was jimmied and the truck was hotwired. And yes, you are correct. We do not have camera footage in the parking lot. Thank you!

10/10 - 훌륭해요

Joan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The staff was friendly and helpful. Room was clean, bed comfortable. Excellent breakfasts.
2024년 3월에 1박 숙박함
답변 제공: Teressa McReynolds, Front Office Manager 님, 2024년 3월 28일
We appreciate your review. Thank you and have a great day!

10/10 - 훌륭해요

Joan

가족 여행
좋아요: 편의 시설/서비스
Great accommodations!! Great breakfast! Super clean, friendly staff!!
2024년 3월에 1박 숙박함
답변 제공: Teressa McReynolds, Front Office Manager 님, 2024년 4월 2일
We appreciate your review. Thank you and have a great day!

10/10 - 훌륭해요

Kristen M.

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything was wonderful!
2024년 3월에 3박 숙박함
답변 제공: Teressa McReynolds, Front Office Manager 님, 2024년 3월 25일
We appreciate your review. Thank you and have a good day!

6/10 - 괜찮아요

Deont’a

출장 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Price
2024년 3월에 1박 숙박함
답변 제공: Teressa McReynolds, Front Office Manager 님, 2024년 3월 12일
We appreciate your review. FYI...booking thru a 3rd party can be costly. Thank you and have a good day!.

6/10 - 괜찮아요

Anneliese

연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
staying at the Best Western was a good experience. It lacked a little bit of room cleanliness. Staff was very friendly
2024년 3월에 3박 숙박함
답변 제공: Teressa McReynolds, Front Office Manager 님, 2024년 3월 6일
We appreciate your review. Thank you and have a good day!

10/10 - 훌륭해요

WILLIAM

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Always a pleasure staying here.
2024년 2월에 5박 숙박함
답변 제공: Teressa McReynolds, Front Office Manager 님, 2024년 3월 5일
We appreciate your review. Thank you so much and have a great day!

8/10 - 좋아요

Daniel

2024년 2월에 1박 숙박함
답변 제공: Teressa McReynolds, Front Office Manager 님, 2024년 3월 21일
We appreciate your review. Thank you and have a good day!

10/10 - 훌륭해요

Susan

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This was my second time staying here. I was in town for a surgical procedure. The staff at the hotel were very helpful and nice. I will stay here again.
2024년 1월에 2박 숙박함
답변 제공: Teressa McReynolds, Front Office Manager 님, 2024년 1월 12일
Thank you for your review. We enjoyed having you and your daughters stay with us. Thank you and have a great day!

8/10 - 좋아요

WILLIAM

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Teressa McReynolds, Front Office Manager 님, 2024년 1월 8일
We appreciate your review and hope to see you in the future. Thanks again and have a good day!

10/10 - 훌륭해요

Paul B

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This was one of the cleanest hotels I have EVER stayed in, including the room. Excellent
2023년 12월에 6박 숙박함
답변 제공: Teressa McReynolds, Front Office Manager 님, 2024년 1월 8일
We appreciate your review and hope to see you in the future. Thanks again and have a good day!

10/10 - 훌륭해요

WILLIAM

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff was great and the hotel was clean.
2023년 11월에 4박 숙박함
답변 제공: Teressa McReynolds, Front Office Manager 님, 2023년 12월 11일
We appreciate your review and knowing you enjoyed your stay. Thank you and happy holidays!

10/10 - 훌륭해요

Camile

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff was great! Rooms were clean and huge! Breakfast was amazing ! I mean this hotel was by far one of my favorites and I travel a lot ! Staff was very kind and helpful. Great customer service. I’m impressed. Thank you so much for the great hospitality!
2023년 12월에 1박 숙박함
답변 제공: Teressa McReynolds, Front Office Manager 님, 2023년 12월 5일
We appreciate your review and are happy to hear you enjoyed your stay. Thanks again and happy holidays!

8/10 - 좋아요

Diane

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
My stay was fine, but the breakfast was terrible. The small serving area was overrun with little kids and their families staying there for a soccer tournament. somehow, I picked up COVID, so my aftermath wasn't great. Otherwise, everything was clean and just fine. It was odd to not have a sidewalk to get from the room to the breakfast area in the front lobby...
2023년 11월에 2박 숙박함
답변 제공: Chanel 님, 2023년 11월 21일
Thank you so much for the review, i hate to hear that you got sick on your travels, hope you are on the mend. Come back and see us again soon.

6/10 - 괜찮아요

Daniel

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Sink didn't drain, noisy shower door, too close to the highway, look of a motel with access from outside
2023년 11월에 2박 숙박함
답변 제공: Teressa McReynolds, Front Office Manager 님, 2023년 11월 15일
We appreciate your review. Thank you and have a good day!

8/10 - 좋아요

Martha

출장 여행
좋아요: 청결 상태, 직원 및 서비스
Comfortable enough for a one night stay
Clean, but outdated. Outside corridors. Good breakfast. We just stayed one night, passing through. Comfortable enough for an overnight. But, probably not worth what we paid compared to other nearby hotels.
2023년 10월에 1박 숙박함
답변 제공: Teressa McReynolds, Front Office Manager 님, 2023년 10월 30일
We appreciate your review. Thank you and have a good day!

2/10 - 너무 별로예요

Mike

단체 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 2박 숙박함
답변 제공: Teressa McReynolds, Front Office Manager 님, 2023년 10월 30일
We received your review. Thank you.

10/10 - 훌륭해요

Richard

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Big room & clean. Convenient to convention center. Breakfast and coffee available in lobby. Good value
2023년 10월에 3박 숙박함
답변 제공: Teressa McReynolds, Front Office Manager 님, 2023년 10월 23일
We appreciate your review. Thank you and have a good day!

10/10 - 훌륭해요

William

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good, but . . .
Good location for us near the convention hall room was good but the HVAC unit was very loud and we had to shut it down so we could sleep. The bathroom was so small the door missed hitting the toilet by a millimeter.
2023년 10월에 1박 숙박함
답변 제공: Teressa McReynolds, Front Office Manager 님, 2023년 10월 22일
We appreciate your review. Thank you and have a great day!

8/10 - 좋아요

Mark

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: Teressa McReynolds, Front Office Manager 님, 2023년 10월 18일
We appreciate your review. Thank you and have a good day!!

2/10 - 너무 별로예요

Jaime

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Tienen reglas muy estúpidamente tontas no me dieron mi cuarto porque vivo a 15 millas del hotel
2023년 10월에 1박 숙박함

6/10 - 괜찮아요

Julia

가족 여행
좋아요: 직원 및 서비스
The breakfast area was nice and inviting but the tables weren't cleaned. The food options were pretty good except for the eggs. The egg omelets were tough and rubbery, as if made from a powder or imitation. The room was a little run down. It is close to shopping and the lobby area is nice. You can hear some noise from the freeway.
2023년 10월에 2박 숙박함
답변 제공: Teressa McReynolds, Front Office Manager 님, 2023년 10월 9일
We appreciate your review. Thank you and have a good day!

4/10 - 별로예요

Antonio 님, Waxhaw

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 1박 숙박함
답변 제공: Teressa McReynolds, Front Office Manager 님, 2023년 10월 9일
We appreciate your review. Thank you and have a good day!

6/10 - 괜찮아요

Tim

가족 여행
Eggs were terrible. Didn’t receive my AAA discount
2023년 10월에 1박 숙박함
답변 제공: Teressa McReynolds, Front Office Manager 님, 2023년 10월 4일
Thank you for your review. I'm sorry you didn't receive you AAA discount but we don't set rates for third party booking companies. You may try calling them with this question.

2/10 - 너무 별로예요

Nelson

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The door to room would not open due to a malfunctioning electronic lock. The hotel was sold out of the type of room I had reserved. Only smoking room were available. I had to seek lodging elsewhere.
2023년 9월에 1박 숙박함
답변 제공: Teressa McReynolds, Front Office Manager 님, 2023년 10월 2일
Please accept my apology for the difficulty with your door lock. I am so sorry you had to find lodging elsewhere. I have reversed the charges to your credit card and you have a zero balance. Thank you and again, I am sorry this happened.

8/10 - 좋아요

Mary

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 1박 숙박함
답변 제공: Teressa McReynolds, Front Office Manager 님, 2023년 10월 2일
We appreciate your review. Thank you and have a nice day!

8/10 - 좋아요

Jose

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 9월에 3박 숙박함
답변 제공: Teressa McReynolds, Front Office Manager 님, 2023년 9월 25일
We appreciate your review. Thank you and have a good day!

10/10 - 훌륭해요

NATASHA

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Thank You Best Western!
I thank Best Western for helping me see my fur baby. The pet fee was reasonable. The staff was friendly. I appreciated housekeeping. The breakfast and coffee was delicious! I will be returning.
2023년 9월에 3박 숙박함
답변 제공: Teressa McReynolds, Front Office Manager 님, 2023년 9월 19일
We appreciate your review and look forward to seeing you in the future. Thank you and have a good day!

10/10 - 훌륭해요

William

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The lobby and room were very clean and well decorated. We were a little surprised that the room was to an outside “hallway”, and the other guest noise was minimal.
2023년 9월에 2박 숙박함
답변 제공: Teressa McReynolds, Front Office Manager 님, 2023년 9월 7일
We appreciate your review. Thank you and have a good day!

4/10 - 별로예요

Angie

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
The rug and bathroom floors were not clean. No elevator. Had to carry luggage to the second floor. Bathroom so small that the door almost hit the toilet when you closed it. Overall, not a good experience. Their lobby and dining area were the nicest areas in the entire hotel. I would not recommend this hotel to my friends.
2023년 8월에 4박 숙박함
답변 제공: Teressa McReynolds, Front Office Manager 님, 2023년 9월 5일
We appreciate your response and apologize that the hotel property was not to your satisfaction. We are in the process of renovating all of the guest rooms and welcome you to check out our rooms that are finished. Thank you and have a good day!

8/10 - 좋아요

Michaela

2023년 8월에 1박 숙박함
답변 제공: Teressa McReynolds, Front Office Manager 님, 2023년 9월 18일
We appreciate your review. Thank you and have a good day!

6/10 - 괜찮아요

실제 이용하신 고객

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Overal decent place to crash… but not the cleanest carpet, and NOISY AC, had stayed at better and worse places, ok for the $$
2023년 8월에 1박 숙박함
답변 제공: Teressa McReynolds, Front Office Manager 님, 2023년 8월 28일
We appreciate your review. Thank you and have a good day!

10/10 - 훌륭해요

Raymond

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The hotel was very nice very clean and we enjoyed.
2023년 8월에 3박 숙박함
답변 제공: Teressa McReynolds, Front Office Manager 님, 2023년 8월 27일
We appreciate your review. Thank you and have a great day!

10/10 - 훌륭해요

Matt

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Breakfast bar and lounge area was nice
2023년 8월에 1박 숙박함
답변 제공: Teressa McReynolds, Front Office Manager 님, 2023년 8월 28일
We appreciate your review. Thank you and have a great day!!

8/10 - 좋아요

Carol A

2023년 8월에 1박 숙박함
답변 제공: Teressa McReynolds, Front Office Manager 님, 2023년 8월 29일
We appreciate your review. Thank you and have a great day!

10/10 - 훌륭해요

Annette

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything went well. The front desk personnel was great! He greeted us with a big smile welcomed us was very warm. He explained everything to us. Checkin was fast and easy.
2023년 8월에 1박 숙박함
답변 제공: Teressa McReynolds, Front Office Manager 님, 2023년 8월 7일
We appreciate your review. Thank you and have a good day!

8/10 - 좋아요

Alfredo

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 7월에 1박 숙박함
답변 제공: Teressa McReynolds, Front Office Manager 님, 2023년 7월 27일
We appreciate your review. Thank you and have a good day!

10/10 - 훌륭해요

John

연인과의 여행, 출장 여행
좋아요: 청결 상태
Great remodeled room.
2023년 7월에 1박 숙박함
답변 제공: Teressa McReynolds, Front Office Manager 님, 2023년 7월 20일
We appreciate your review and hope you have a wonderful day!!

8/10 - 좋아요

Petra

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 7월에 4박 숙박함
답변 제공: Teressa McReynolds, Front Office Manager 님, 2023년 7월 13일
We appreciate your review. Thank you and have a good day!

10/10 - 훌륭해요

John

2023년 7월에 1박 숙박함
답변 제공: Teressa McReynolds, Front Office Manager 님, 2023년 7월 28일
We appreciate your review. Thank you and have a great day!

2/10 - 너무 별로예요

Joseph

2023년 6월에 1박 숙박함
답변 제공: Teressa McReynolds, Front Office Manager 님, 2023년 7월 18일
We appreciate your review. Thank you and have a good day!

10/10 - 훌륭해요

Rachel

2023년 6월에 1박 숙박함
답변 제공: Teressa McReynolds, Front Office Manager 님, 2023년 6월 27일
We appreciate your review and hope you will visit us again. Thank you and have a great day!

6/10 - 괜찮아요

Shirley

가족 여행
좋아요: 청결 상태, 직원 및 서비스
The room was not fit for a handicap person. We told them we needed a handicap room. Put at end ofhall that was under construction.
2023년 6월에 4박 숙박함
답변 제공: Teressa McReynolds, Front Office Manager 님, 2023년 6월 26일
I apologize once again that you were not happy with the room accomodations. As I explained to you earlier, our handicap rooms have one (1) full size bed and there were multiple guests in your room. You booked thru a third party and asked for a 1st floor room with two (2) beds and that is what they booked for you. You also booked an interior room and the only thing we had on 1st floor was the room you were given. I'm sorry the remainder of the hall was under renovation but we honestly did try to meet your needs. Thank you and have a good day!