외관

슬립 인 & 스위트 여행 후기

2.5 out of 5
슬립 인 & 스위트
181 Metromont Road, Hiram, GA

이용 후기

8.4

매우 좋아요

평점 10 - 훌륭해요. 400개 이용 후기 중 210개" "
평점 8 - 좋아요. 400개 이용 후기 중 114개" "
평점 6 - 괜찮아요. 400개 이용 후기 중 39개" "
평점 4 - 별로예요. 400개 이용 후기 중 16개" "
평점 2 - 너무 별로예요. 400개 이용 후기 중 21개" "

8.6/10

청결 상태

8.8/10

직원 및 서비스

8.2/10

편의 시설/서비스

8.6/10

숙박 시설 상태 및 시설

8.8/10

친환경

이용 후기

10/10 - 훌륭해요

Michael

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean rooms and great customer service
2024년 2월에 1박 숙박함
답변 제공: General Manager 님, 2024년 3월 8일
Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to seeing you again. Please let us know about your future experiences

10/10 - 훌륭해요

Daisy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함

10/10 - 훌륭해요

DERIC

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Reasonable for price
2024년 2월에 2박 숙박함

4/10 - 별로예요

Thomas G. 님, Hiram

별로예요: 숙박 시설 상태 및 시설
This hotel is next to some sort of concrete factory. If you can image a large dump truck with its backup beeping....this is what I heard ALL night. Also, a jackhammer like noise persisted from the same factory throughout the night. In addition, it is just off of a major thoroughfare with large trucks and many loud mufflers going by constantly. The desk staff was NOT helpful when complaint was made.
2024년 1월에 1박 숙박함
답변 제공: General Manager 님, 2024년 3월 8일
We understand your disappointment. It’s important to us that our customers are more than satisfied and we would like the opportunity to resolve this issue immediately. We value our customers’ opinions and would like to thank you for bringing this to our attention.

10/10 - 훌륭해요

Sheretha 님, Tallahassee

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This place was amazing! Very clean and inviting. I highly recommend and will be booking again in the future.
2024년 1월에 1박 숙박함

2/10 - 너무 별로예요

Guevara

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

BRIAN

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: General Manager 님, 2024년 1월 2일
Thanks for staying with us and for appreciating your stay with us by giving us a 5 out 5 rating. We focus on providing a great experience for every guest and on providing value to you as well. We look forward to serving you even better and eagerly await to welcome you. It is our privilege to serve guests like you.

10/10 - 훌륭해요

James

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 8박 숙박함
답변 제공: General Manager 님, 2024년 1월 2일
Dear Guest,Thank you for your 10/10 rating and for highlighting the importance of our location. We're delighted that our hotel's location met your expectations. If you have any additional comments or suggestions, please feel free to share them with us.

10/10 - 훌륭해요

Aeriel

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Michael

좋아요: 숙박 시설 상태 및 시설
The property is very close to entertainment and food stores
2023년 12월에 1박 숙박함
답변 제공: General Manager 님, 2023년 12월 23일
Thanks for staying with us and for appreciating your stay with us by giving us a 5 out 5 rating. We focus on providing a great experience for every guest and on providing value to you as well. We look forward to serving you even better and eagerly await to welcome you. It is our privilege to serve guests like you

8/10 - 좋아요

Laura

2023년 12월에 1박 숙박함
답변 제공: General Manager 님, 2023년 12월 23일
Thank you for taking the time to share your feedback with us. We’re sorry to hear that your experience hasn’t exceeded your expectations on this occasion. I’ve shared this with the team so we can improve the facilities and provide a great experience for our customers in their stay here with us. We value our customers’ opinions and would like to thank you for bringing this to our attention

6/10 - 괜찮아요

Daphne

2023년 11월에 4박 숙박함

10/10 - 훌륭해요

Wendy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함
답변 제공: General Manager 님, 2023년 12월 23일
Thank you for your perfect rating of 10 out of 10 for your recent stay at our hotel. We're delighted to see your high rating and are pleased to have provided you with a great experience. We hope to welcome you back in the near future and provide you with an even more enjoyable stay.

10/10 - 훌륭해요

Jennifer

2023년 11월에 1박 숙박함
답변 제공: General Manager 님, 2023년 12월 23일
Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to seeing you again. Please let us know about your future experiences

6/10 - 괜찮아요

James

2023년 11월에 1박 숙박함
답변 제공: General Manager 님, 2023년 11월 14일
I am so sorry that we fell short of providing excellent service to you during your stay. It is your honest feedback that allows us the opportunity to correct these things for great friends such as yourself! I hope that you will give us another chance to make your next stay excellent!

10/10 - 훌륭해요

Teresa

Room and service were great - the breakfast was alright, but better than some I have been to. Location was great to several restaurants and shopping.
2023년 11월에 2박 숙박함
답변 제공: General Manager 님, 2023년 11월 14일
Thank you so much for taking time to rate your stay at the Sleep Inn hotel in Hiram. We are pleased to heard you enjoyed our great location to shopping and dining options. We look forward to accommodating you again.

6/10 - 괜찮아요

Chandler

좋아요: 직원 및 서비스
2023년 10월에 2박 숙박함
답변 제공: General Manager 님, 2023년 11월 4일
Dear Guest,Thank you for taking the time to review your recent stay with us. We value your feedback and understand that your rating is a 3 out of 5. While it's not a high rating, we appreciate your input, as it helps us identify areas where we can enhance our services. To better understand your experience and to address any concerns you may have had, we would be grateful if you could provide more specific details about what led to your rating and what aspects of your stay we can improve.

8/10 - 좋아요

Christine

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
BEWARE of unexpected charges
The hotel is clean and safe. Staff are nice. Just a couple of things to know in advance... If you choose the Pay at Hotel option, understand the day prior they are going to charge the default card you have on file with Hotels.com a deposit. In my case, they charged about 1/2 my stay for 2 days. Nowhere on this site does it warn you of this. This hold is released upon checkout, but took an additional 4 days to fall off my account. In addition, there is no restaurant or convenience/snack store only vending machines on-site. There are several restaurants in that area (I highly recommend San Lucas for Mexican food), however, despite there being no place to spend anything on-site, they still charge a deposit for damage to the room. While a common practice, no one checks the room upon checkout so this seems unnecessary. I would stay here again but wish this information had been disclosed in advance. I contacted the chat for hotels.com customer service and accomplished nothing which has been my experience whenever there is an issue traveling.
2023년 10월에 2박 숙박함
답변 제공: General Manager 님, 2023년 11월 4일
Dear guest, we apologize for not exceeding your expectations with your recent stay at our property. We do understand your frustration as it relates to the charge on your card. When you book the room and do not choose the prepayment option, then the disclaimer says that the first night's cost will be assessed when a guest falls within the cancellation policy. Since you had a 2 night reservation, the first night or roughly half of the cost was retained. We do appreciate you bringing the time it takes to go back to your account to our attention and we are working with several banks to expedite this as our system releases the charge immediately. We are happy that you found our location to nearby restaurants and shopping to meet your expectations and we hope to welcome you back in the near future again soon.

2/10 - 너무 별로예요

Areatha

가족 여행
좋아요: 청결 상태, 직원 및 서비스
I left a small black box with necklaces inside on the night stand (the housekeeper COULD NOT miss seen it) when the room was clean. I called back to see the housekeeper has turn it in, of course not. Nobody knows nothing!!!
2023년 10월에 1박 숙박함
답변 제공: General Manager 님, 2023년 11월 4일
Hello, thank you for taking time to review your stay with us. We apologize for not providing you with exceptional service and understand your frustration. We do have a lost and found area and did not find a black box or necklaces. Our staff have been properly trained to not steal any items left behind and to immediately report them to the manager. Apologies again for any inconviences and we do hope that you will consider us again for your future hospitality needs.

6/10 - 괜찮아요

Whitney

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The stay overall was great. The night staff is super friendly. At check-in, i automatically knew there was going to be an issue. I booked with my card but were using my fiances to pay for the whole thing. Before i made it to the hotel, my card was charged for half of the total. Then was told that they were keeping that for the dwposit to be returned after checkout. But they also put a deposit fee plus the whole fee of the room on my fiances cars. Its been two weeks now since we checked out.Two Mondays ago we were told both fees would be returned. Supposedly they had just entered it and were waiting on the bank. We would have it by Friday. Still, the money is not back. Ive heard a few friends who stayed here had the same problem and that the manager was hoping they had forgotten about it. Seems l I ke theyre running a scam. I know we didnt do any damage to the room or smoke/vape/whatever in there. Just want my money back.
답변 제공: General Manager 님, 2023년 11월 4일
Thank you for taking time to review your recent stay with us. We understand the frustration with the deposit policy. All deposit funds are immediately released on our system at checkout; however, some stays are not on business days and it may cause a delay with your bank. I can asssure you we are not trying to cause any issues and apologize that you feel we are untrustworthy. If you have any further concerns or questions, please feel free to contact us directly and we will happily try to address the issues. Thanks again.

2/10 - 너무 별로예요

raymond

출장 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
First room smelled like urine. Changed rooms, second room had stains on sheets and bed spread and carpet. Dirty wash cloth from previous guest left in bathroom.
2023년 9월에 3박 숙박함
답변 제공: General Manager 님, 2023년 11월 4일
Dear Guest,We're genuinely sorry to see your rating of 1 out of 5. Your feedback is vital to us, and we would like to understand more about the aspects of your stay that led to this rating. Please share any specific concerns or issues you encountered so that we can address them and work towards improving our services.

6/10 - 괜찮아요

DALE

단체 여행
좋아요: 직원 및 서비스, 객실의 편안함
2023년 9월에 2박 숙박함
답변 제공: General Manager 님, 2023년 11월 4일
Dear Guest,Thank you for taking the time to review your recent stay with us. We value your feedback and understand that your rating is a 6 out of 10. While it's not a high rating, we appreciate your input, as it helps us identify areas where we can enhance our services. To better understand your experience and to address any concerns you may have had, we would be grateful if you could provide more specific details about what led to your rating and what aspects of your stay we can improve

10/10 - 훌륭해요

Carol

2023년 9월에 1박 숙박함
답변 제공: General Manager 님, 2023년 11월 4일
Dear Guest,Thank you for your 5 out of 5 rating and for highlighting the importance of our location. We're delighted that our hotel's amenties, location, and friendlyness of our staff exceeded your expectations. We hope to welcome you back in the near future!

8/10 - 좋아요

Rhonda

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 9월에 1박 숙박함
답변 제공: General Manager 님, 2023년 11월 4일
Dear Guest,Thank you for taking time to review your recent stay with us. We are sorry to hear we only recieved a 4 out of 5 rating. If you have any additional comments or suggestions, please feel free to share them with us as we strive to continuously improve guest satisfaction and ensure our guests are truly taken care of. We hope to welcome you back in the near future and provide you with an even better stay. Thanks again!

10/10 - 훌륭해요

Allison

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great stay!
2023년 9월에 1박 숙박함
답변 제공: General Manager 님, 2023년 11월 4일
Thank you so much for taking time to review your stay with us. We are pleased to have recieved a 10/10 rating from your recent stay. It gives us great pleasure knowing our guests are truly satisfied with thier stay as we do try to go above and beyond. We hope to welcome you back in the near future. Thanks again!

6/10 - 괜찮아요

Latasha

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 9월에 2박 숙박함
답변 제공: General Manager 님, 2023년 11월 4일
Dear Guest,Thank you for taking the time to review your recent stay with us. We value your feedback and understand that your rating is a 3/5. While it's not a high rating, we appreciate your input, as it helps us identify areas where we can enhance our services. To better understand your experience and to address any concerns you may have had, we would be grateful if you could provide more specific details about what led to your rating and what aspects of your stay we can improve.

10/10 - 훌륭해요

Carroll

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 9월에 1박 숙박함
답변 제공: General Manager 님, 2023년 11월 4일
Dear Guest,Thank you for your 5 out of 5 rating and for highlighting the importance of our location. We're delighted that our hotel's location met your expectations. If you have any additional comments or suggestions, please feel free to share them with us.

10/10 - 훌륭해요

Hector 님, Dorado

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
STAFF AT THE FRONT DESK BEST AT DAY TIME AND THE CAFETERIA WERE SUPER EXCELLENT. OUR CONGRATULATIONS FOR THEIR COMMITTMENT AND SERVICE TO CLIENTS.
2023년 9월에 4박 숙박함
답변 제공: General Manager 님, 2023년 11월 4일
Dear Guest,Thank you for sharing your feedback on your recent stay. We're pleased to hear you found the room accommodating and our staff friendly and efficient. Your comments make us proud in the work we do everyday to provide customers like yourself with the customer service you deserve. We appreciate your valuable input and hope to welcome you back for another affordable getaway.

2/10 - 너무 별로예요

LINDA

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything was badly and very bad shape!
2023년 9월에 3박 숙박함
답변 제공: General Manager 님, 2023년 11월 4일
Dear Guest,We sincerely apologize for any inconveniences you may have experienced during your stay. It's unacceptable that our guests did not enjoy their stay with us, and we would like to understand your frustration. We take your feedback seriously, and we will address this matter with our maintenaince team. We appreciate you bringing them to our attention and to better assist with your troubles please notify us about the issues you had. We hope you'll consider giving us another chance in the future to provide you with a much-improved experience.

10/10 - 훌륭해요

Robert

좋아요: 숙박 시설 상태 및 시설
2023년 8월에 1박 숙박함

10/10 - 훌륭해요

Rebecca

2023년 8월에 1박 숙박함

6/10 - 괜찮아요

Mark

가족 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Average property with a strong mildew smell in the room. Very friendly staff and good breakfast for the kids. Good for a short stay but not someplace I would recommend for extended stay.
2023년 8월에 1박 숙박함

10/10 - 훌륭해요

Angela 님, Dallas

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Friendly service and professional.
2023년 8월에 1박 숙박함

8/10 - 좋아요

Bose

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
There was no internet while I was there, they said they had a storm the week before.
2023년 7월에 1박 숙박함

10/10 - 훌륭해요

John

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The one thing is the outside sitting area at the back of the property. Each day it was littered with trash and beer bottles from guests. Not the property problem but the guests need to clean this area after late night use.
2023년 7월에 4박 숙박함

10/10 - 훌륭해요

Danielle

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very helpful
2023년 7월에 2박 숙박함

8/10 - 좋아요

Elaine

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Staff was helpful and friendly.
2023년 7월에 3박 숙박함

8/10 - 좋아요

Michael

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 5월에 6박 숙박함

6/10 - 괜찮아요

Jillian

2023년 5월에 3박 숙박함

8/10 - 좋아요

Erica

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
In town stay
Beds were very comfortable, staff were super friendly, and the waffles were great!
2023년 5월에 2박 숙박함

10/10 - 훌륭해요

Ralph

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Easy check in and out. They provided a daily paper free.
2023년 5월에 2박 숙박함

10/10 - 훌륭해요

Marjorie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Clean and friendly
2023년 4월에 2박 숙박함

2/10 - 너무 별로예요

Reginald

2023년 4월에 1박 숙박함

10/10 - 훌륭해요

Kenneth

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Happy couple
Very friendly ang great service. I travel alot and it was a pleasant stay.
2023년 4월에 1박 숙박함

10/10 - 훌륭해요

Marjorie

연인과의 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice clean quiet
2023년 4월에 1박 숙박함

10/10 - 훌륭해요

Marjorie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Have enjoyed stay. It’s very relaxing here and I’m pretty picky about hotels. I’d stay again for sure as a matter of fact I extended my stay twice this week.
2023년 4월에 2박 숙박함

10/10 - 훌륭해요

Marjorie

연인과의 여행, 가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great stay 😁
2023년 4월에 1박 숙박함

10/10 - 훌륭해요

Xavier

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 4월에 1박 숙박함

10/10 - 훌륭해요

Sharlan

2023년 3월에 1박 숙박함

10/10 - 훌륭해요

James 님, Midwest City

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great quiet spot
2023년 3월에 1박 숙박함