Dear JongOok,On behalf of the entire team at LOTTE HOTEL SAIGON, I would like to express our sincere gratitude for choosing our hotel for your recent stay. We were delighted to have the opportunity to serve you and create memorable moments for you.It is truly an honor to receive your positive feedback. Your kind words about our service are a testament to our dedication to providing exceptional hospitality. We strive to consistently exceed our guests' expectations and create a truly unforgettable experience for everyone who walks through our doors.We would be absolutely thrilled to welcome you back to LOTTE HOTEL SAIGON in the future. We are confident that we can surpass your previous experience and create an even more enjoyable and memorable stay for you.Thank you once again for choosing LOTTE HOTEL SAIGON. We look forward to welcoming you back soon.Warm regards,Hotel Management.

친애하는 Wansu 고객님께,롯데호텔 사이공에서 따뜻한 환영의 인사를 보냅니다.먼저 저희 호텔을 이용해 주시고 소중한 경험을 나누어 주셔서 대단히 감사드립니다.저희 호텔이 고객님의 기대치를 만족시켰다는 말씀에 깊은 감사의 말씀과 한결같은 서비스로 보답하겠다는 약속의 말씀을 드립니다. 특히 저희 호텔의 위치, 위생, 시설과 식음 서비스에 대한 칭찬의 말씀에 더할 나위없는 기쁨을 느낍니다.고객님의 귀중한 칭찬의 말씀을 저희 호텔의 전 직원과 나누었으며 모두 기뻐하였습니다.다시 한번 고객님의 후기를 통하여 다른 모든 이들에게 롯데호텔 사이공의 서비스를 알리게 되는 기회를 주심에 감사의 말씀을 전하며 추후 다시 한 번 고객님을 따스하게 맞이할 수 있는 그 날을 기대하겠습니다.감사합니다.감사합니다.Best Regards,Hotel Management.

친애하는 nackhun고객님께,먼저 저희 롯데호텔 사이공 을 이용해 주셔서 대단히 감사 합니다. 또한 고객님의 소중한 시간을 내어 저희 호텔의 발전을 위한 피드백을 공유해 주셔서 감사드립니다. 먼저 고객님이 느끼신 불편함에 대해서 진심으로 사과의 말씀을 드립니다. 고객님이 겪으신 불편함과 직원 서비스에 대한 피드백을 해당 부서에 즉시 전달하였습니다. 항상 고객을 가장 먼저 생각하는 호텔로 거듭나기 위하여 모든 노력과 정성을 다하겠습니다.추후 개선 된 시설과 서비스로 고객님을 다시 한 번 맞이할 수 있기를 기원 하겠습니다. 다시 한 번 고객님의 귀중한 말씀에 감사 드립니다.Best Regards,Hotel Management.

Dear GABSU, thank you for taking the time to share your positive experience. We're honored to have been a part of your journey, and we look forward to serving you again. Safe travels!

Dear YEONGWAN, we're overjoyed to receive your compliments! It's fantastic to hear that you had a great time at our hotel. Your satisfaction is our priority, and we can't wait to exceed your expectations on your next visit.

Dear JI SOO,Thank you for your recent stay at LOTTE HOTEL SAIGON.We sincerely apologize for not being able to exceed your expectations and thank you for bringing this matter to our attention. It would be great if we could have the opportunity to serve you better soon.We look forward to your next visit.Warm regards,Hotel Management.

Dear DONGHEE,On behalf of the entire team at LOTTE HOTEL SAIGON, I would like to express our sincere gratitude for choosing our hotel for your recent stay. We were delighted to have the opportunity to serve you and create memorable moments for you.It is truly an honor to receive your positive feedback. Your kind words about our service are a testament to our dedication to providing exceptional hospitality. We strive to consistently exceed our guests' expectations and create a truly unforgettable experience for everyone who walks through our doors.We would be absolutely thrilled to welcome you back to LOTTE HOTEL SAIGON in the future. We are confident that we can surpass your previous experience and create an even more enjoyable and memorable stay for you.Thank you once again for choosing LOTTE HOTEL SAIGON. We look forward to welcoming you back soon.Warm regards,Hotel Management

Dear SANGYUN,On behalf of the entire team at LOTTE HOTEL SAIGON, I would like to express our sincere gratitude for choosing our hotel for your recent stay. We were delighted to have the opportunity to serve you and create memorable moments for you.It is truly an honor to receive your positive feedback. Your kind words about our service are a testament to our dedication to providing exceptional hospitality. We strive to consistently exceed our guests' expectations and create a truly unforgettable experience for everyone who walks through our doors.We would be absolutely thrilled to welcome you back to LOTTE HOTEL SAIGON in the future. We are confident that we can surpass your previous experience and create an even more enjoyable and memorable stay for you.Thank you once again for choosing LOTTE HOTEL SAIGON. We look forward to welcoming you back soon.Warm regards,Hotel Management

친애하는 Jazzson 고객님께,롯데호텔 사이공에서 따뜻한 환영의 인사를 보냅니다.먼저 저희 호텔을 이용해 주시고 소중한 경험을 나누어 주셔서 대단히 감사드립니다.저희 호텔이 고객님의 기대치를 만족시켰다는 말씀에 깊은 감사의 말씀과 한결같은 서비스로 보답하겠다는 약속의 말씀을 드립니다. 특히 저희 호텔의 위치, 위생, 시설과 식음 서비스에 대한 칭찬의 말씀에 더할 나위없는 기쁨을 느낍니다.고객님의 귀중한 칭찬의 말씀을 저희 호텔의 전 직원과 나누었으며 모두 기뻐하였습니다.다시 한번 고객님의 후기를 통하여 다른 모든 이들에게 롯데호텔 사이공의 서비스를 알리게 되는 기회를 주심에 감사의 말씀을 전하며 추후 다시 한 번 고객님을 따스하게 맞이할 수 있는 그 날을 기대하겠습니다.감사합니다.감사합니다.Best Regards,Hotel Management.

Dear Young,On behalf of the entire team at LOTTE HOTEL SAIGON, I would like to express our sincere gratitude for choosing our hotel for your recent stay. We were delighted to have the opportunity to serve you and create memorable moments for you.It is truly an honor to receive your positive feedback. Your kind words about our service are a testament to our dedication to providing exceptional hospitality. We strive to consistently exceed our guests' expectations and create a truly unforgettable experience for everyone who walks through our doors.We would be absolutely thrilled to welcome you back to LOTTE HOTEL SAIGON in the future. We are confident that we can surpass your previous experience and create an even more enjoyable and memorable stay for you.Thank you once again for choosing LOTTE HOTEL SAIGON. We look forward to welcoming you back soon.Warm regards,Hotel Management

Dear WAN SOO,On behalf of the entire team at LOTTE HOTEL SAIGON, I would like to express our sincere gratitude for choosing our hotel for your recent stay. We were delighted to have the opportunity to serve you and create memorable moments for you.It is truly an honor to receive your positive feedback. Your kind words about our service are a testament to our dedication to providing exceptional hospitality. We strive to consistently exceed our guests' expectations and create a truly unforgettable experience for everyone who walks through our doors.We would be absolutely thrilled to welcome you back to LOTTE HOTEL SAIGON in the future. We are confident that we can surpass your previous experience and create an even more enjoyable and memorable stay for you.Thank you once again for choosing LOTTE HOTEL SAIGON. We look forward to welcoming you back soon.Warm regards,Hotel Management.

Dear MOONSUB, your positive feedback brightened our day! We're thrilled to know you had a wonderful stay. Your compliments motivate us to continue providing exceptional service. We can't wait to host you again!

Dear SUKMAN,Your generous comments have touched us deeply, and we are elated to learn that your stay with us was truly remarkable. Your complete satisfaction with our services and the overall ambiance is immensely gratifying.We have shared your message with our entire staff, who are overjoyed and wish to convey their sincere thanks for your kind words.Once again, thank you for affording us the opportunity to showcase the service at LOTTE HOTEL SAIGON. We eagerly await your return, with the promise of delivering even more exceptional experiences.Warm regards,Hotel Management

Dear KIOCK,Firstly, we extend our sincere apologies for not being able to respond in Korean.We deeply appreciate your kind words and are thrilled to hear that your stay with us was truly exceptional. Your satisfaction with our services and the overall environment brings us immense joy.We've shared your message with our entire team, who are elated and extend their heartfelt thanks for your feedback.Once again, thank you for giving us the opportunity to showcase the service at LOTTE HOTEL SAIGON. We look forward to warmly welcoming you and ensuring more wonderful experiences during your next visit.Best Regards,Hotel Management

Dear MINGYU, your feedback made our day! We're thrilled that you enjoyed your stay with us. Your kind words inspire us to continue delivering exceptional service. We can't wait to have you back for another outstanding experience.

Dear Wanhyun,Firstly, we must extend our apologies for not being able to respond to you in Korean.We are genuinely grateful for your wonderful comments and thrilled to hear that your recent stay at our hotel was truly extraordinary. Your complete satisfaction with our services and the overall atmosphere is deeply rewarding.We have shared your message with our entire team, and they are genuinely delighted and express their sincere thanks for your feedback.Once again, we would like to express our gratitude for allowing us to showcase the service at LOTTE HOTEL SAIGON. We eagerly await the opportunity to welcome you back and provide you with even more exceptional experiences on your next visit.Warmest Regards,Hotel Management

Dear JEEHYOUN, your positive feedback brightened our day! We're thrilled to know you had a wonderful stay. Your compliments motivate us to continue providing exceptional service. We can't wait to host you again!

Dear Srinivasa 님, ESSENDON,We are genuinely grateful for your wonderful comments and thrilled to hear that your recent stay at our hotel was truly extraordinary. Your complete satisfaction with our services and the overall atmosphere is deeply rewarding.We have shared your message with our entire team, and they are genuinely delighted and express their sincere thanks for your feedback.Once again, we would like to express our gratitude for allowing us to showcase the service at LOTTE HOTEL SAIGON. We eagerly await the opportunity to welcome you back and provide you with even more exceptional experiences on your next visit.Warmest Regards,Hotel Management

Dear DONGHYUN,On behalf of the entire team at LOTTE HOTEL SAIGON, I would like to express our sincere gratitude for choosing our hotel for your recent stay. We were delighted to have the opportunity to serve you and create memorable moments for you.It is truly an honor to receive your positive feedback. Your kind words about our service are a testament to our dedication to providing exceptional hospitality. We strive to consistently exceed our guests' expectations and create a truly unforgettable experience for everyone who walks through our doors.We would be absolutely thrilled to welcome you back to LOTTE HOTEL SAIGON in the future. We are confident that we can surpass your previous experience and create an even more enjoyable and memorable stay for you.Thank you once again for choosing LOTTE HOTEL SAIGON. We look forward to welcoming you back soon.Warm regards,Hotel Management

Dear Gajin,On behalf of the entire team at LOTTE HOTEL SAIGON, I would like to express our sincere gratitude for choosing our hotel for your recent stay. We were delighted to have the opportunity to serve you and create memorable moments for you.It is truly an honor to receive your positive feedback. Your kind words about our service are a testament to our dedication to providing exceptional hospitality. We strive to consistently exceed our guests' expectations and create a truly unforgettable experience for everyone who walks through our doors.We would be absolutely thrilled to welcome you back to LOTTE HOTEL SAIGON in the future. We are confident that we can surpass your previous experience and create an even more enjoyable and memorable stay for you.Thank you once again for choosing LOTTE HOTEL SAIGON. We look forward to welcoming you back soon.Warm regards,Hotel Management.

Dear Wesley Won,On behalf of the entire team at LOTTE HOTEL SAIGON, I would like to express our sincere gratitude for choosing our hotel for your recent stay. We were delighted to have the opportunity to serve you and create memorable moments for you.It is truly an honor to receive your positive feedback. Your kind words about our service are a testament to our dedication to providing exceptional hospitality. We strive to consistently exceed our guests' expectations and create a truly unforgettable experience for everyone who walks through our doors.We would be absolutely thrilled to welcome you back to LOTTE HOTEL SAIGON in the future. We are confident that we can surpass your previous experience and create an even more enjoyable and memorable stay for you.Thank you once again for choosing LOTTE HOTEL SAIGON. We look forward to welcoming you back soon.Warm regards,Hotel Management

Dear Ji Young,On behalf of the entire team at LOTTE HOTEL SAIGON, I would like to express our sincere gratitude for choosing our hotel for your recent stay. We were delighted to have the opportunity to serve you and create memorable moments for you.It is truly an honor to receive your positive feedback. Your kind words about our service are a testament to our dedication to providing exceptional hospitality. We strive to consistently exceed our guests' expectations and create a truly unforgettable experience for everyone who walks through our doors.We would be absolutely thrilled to welcome you back to LOTTE HOTEL SAIGON in the future. We are confident that we can surpass your previous experience and create an even more enjoyable and memorable stay for you.Thank you once again for choosing LOTTE HOTEL SAIGON. We look forward to welcoming you back soon.Warm regards,Hotel Management.

Dear JUNG SOO, thank you for sharing your positive feedback. We're thrilled to have met your expectations and provided a memorable experience. Your satisfaction is our goal, and we can't wait to welcome you back for another exceptional stay.

안녕하십니까 고객님 LOTTE HOTTEL SAIGON을 대표하여 저희 호텔에서 있었던 일에 대해 진심으로 사과드립니다. 저희는 고객님들의 피드백을 매우 심도있게 받아들이고 있으며, 모든 고객님들에게 긍정적인 경험을 제공하기 위해 최선을 다하고 있습니다. 고객님의 피드백을 바탕으로 조사가 이루어졌으며, 다시는 이런 일이 발생하지 않도록 조치를 취했습니다.또한 모든 서비스가 최고의 수준으로 준비되었는지 확인하기 위해 고객님께서 말씀해주신 사항에대하여 다시 한번 저희 매니저와 이야기를 나눴습니다. 다시한번 저희의 서비스가 고객님의 기대를 만족시켜 드리지 못한점 진심으로 사과드립니다. 그리고 이 문제에 대하여 저희에게 알려주셔서 다시한번 진심으로 감사합니다.빠른 시일 내에 더 좋은 서비스를 드릴 수 있는 기회가 있길 바랍니다. 감사합니다.롯데 호텔

안녕하세요 NAM HUN 님,귀하의 소중한 의견을 전해주셔서 감사합니다. 기쁜 소식을 듣게 돼 기뻐하고 있습니다.조식이 입에 잘 맞았다는 말씀에 안심이 되었고, 또한 직원들의 친절함과 호텔 전반적인 청결 상태에 대한 만족도를 듣고 더욱 기뻐하고 있습니다.고객님의 편안한 숙박이 우리의 목표이며, 더 나은 경험을 제공하기 위해 항상 노력하고 있습니다. 만약 미래에 또 다시 방문하실 계획이 있으시다면 언제든지 도움이 필요하시면 말씀해 주세요.감사합니다! 또 뵙길 기대하며,좋은 하루 되세요.문앞에서 인사를 드리는 그 순간까지,Hotel Management.

Dear LEE,Thank you for your recent stay at LOTTE HOTEL SAIGON.We sincerely apologize for not being able to exceed your expectations and thank you for bringing this matter to our attention. It would be great if we could have the opportunity to serve you better in the near future.We look forward to your next visit.Warm regards,Hotel Management.

Dear Stephanus Y,Thank you for staying with us and sharing your experience at LOTTE HOTEL SAIGON.We are glad you enjoyed your stay at our hotel. From our luxurious accommodations and excellent service to our fine dining restaurants and fabulous spa, they are all here to make every moment of your vacation time special.We will be delighted to have you back here at LOTTE HOTEL SAIGON if your plan allows so. We promise to make your next trip an even more memorable one. We look forward to welcoming you again at LOTTE HOTEL SAIGON. Best regards,Hotel Management.

Dear Sir/madam,Thank you for staying with us and sharing your experience at LOTTE HOTEL SAIGON.We are glad you enjoyed your stay at our hotel. From our luxurious accommodations and excellent service to our fine dining restaurants and fabulous spa, they are all here to make every moment of your vacation time special.We will be delighted to have you back here at LOTTE HOTEL SAIGON if your plan allows so. We promise to make your next trip an even more memorable one. We look forward to welcoming you again at LOTTE HOTEL SAIGON. Best regards,Hotel Management.

친애하는 HYUCKJUN 고객님께,롯데호텔 사이공에서 따뜻한 환영의 인사를 보냅니다.먼저 고객님이 느끼신 불편함에 대해서 진심으로 사과의 말씀을 드립니다. 고객님이 겪으신 불편함과 직원 서비스에 대한 피드백을 해당 부서에 즉시 전달하였습니다. 저희 호텔이 고객님의 기대치를 만족시켰다는 말씀에 깊은 감사의 말씀과 한결같은 서비스로 보답하겠다는 약속의 말씀을 드립니다. 특히 저희 호텔의 위치, 위생, 시설과 식음 서비스에 대한 칭찬의 말씀에 더할 나위없는 기쁨을 느낍니다. 고객님의 귀중한 칭찬의 말씀을 저희 호텔의 전 직원과 나누었으며 모두 기뻐하였습니다.다시 한번 고객님의 후기를 통하여 다른 모든 이들에게 롯데호텔 사이공의 서비스를 알리게 되는 기회를 주심에 감사의 말씀을 전하며 추후 다시 한 번 고객님을 따스하게 맞이할 수 있는 그 날을 기대하겠습니다.감사합니다.감사합니다.Best Regards,Hotel Management.

Dear MATERIALS CO. LTD,Thank you for staying with us and sharing your experience at LOTTE HOTEL SAIGON.We are glad you enjoyed your stay at our hotel. From our luxurious accommodations and excellent service to our fine dining restaurants and fabulous spa, they are all here to make every moment of your vacation time special.We will be delighted to have you back here at LOTTE HOTEL SAIGON if your plan allows so. We promise to make your next trip an even more memorable one. We look forward to welcoming you again at LOTTE HOTEL SAIGON. Best regards,Hotel Management.

Dear Jongha,Thank you for staying with us and taking the time to review us. We apologize for the inconvenience you experienced during your stay. We already spoke to our housekeeping team to ensure that they will evaluate the quality and sanitation of the room, particularly the pillows, the bed and bathroom. We guarantee that this situation will not arise during your stay and that your satisfaction will remain intact.We promise your next stay with us will be absolutely pleasant.It would be great if we could have the opportunity to serve you better in the near future.We look forward to your next visit.Best regards,Hotel Management.

Dear JINSUNG ,Thank you for staying with us and sharing your experience at LOTTE HOTEL SAIGON.We are glad you enjoyed your stay at our hotel. From our luxurious accommodations and excellent service to our fine dining restaurants and fabulous spa, they are all here to make every moment of your vacation time special.We will be delighted to have you back here at LOTTE HOTEL SAIGON if your plan allows so. We promise to make your next trip an even more memorable one. We look forward to welcoming you again at LOTTE HOTEL SAIGON. Best regards,Hotel Management.

Dear SANG KUN,Thank you for staying with us and sharing your experience at LOTTE HOTEL SAIGON.We are glad you enjoyed your stay at our hotel. From our luxurious accommodations and excellent service to our fine dining restaurants and fabulous spa, they are all here to make every moment of your vacation time special.We will be delighted to have you back here at LOTTE HOTEL SAIGON if your plan allows so. We promise to make your next trip an even more memorable one. We look forward to welcoming you again at LOTTE HOTEL SAIGON. Best regards,Hotel Management.

Dear BYONGGYUN ,Thank you for staying with us and sharing your experience at LOTTE HOTEL SAIGON.We are glad you enjoyed your stay at our hotel. From our luxurious accommodations and excellent service to our fine dining restaurants and fabulous spa, they are all here to make every moment of your vacation time special.We will be delighted to have you back here at LOTTE HOTEL SAIGON if your plan allows so. We promise to make your next trip an even more memorable one. We look forward to welcoming you again at LOTTE HOTEL SAIGON. Best regards,Hotel Management.

Dear JINSUNG,Thank you for staying with us and sharing your experience at LOTTE HOTEL SAIGON.We are glad you enjoyed your stay at our hotel. From our luxurious accommodations and excellent service to our fine dining restaurants and fabulous spa, they are all here to make every moment of your vacation time special.We will be delighted to have you back here at LOTTE HOTEL SAIGON if your plan allows so. We promise to make your next trip an even more memorable one. We look forward to welcoming you again at LOTTE HOTEL SAIGON. Best regards,Hotel Management.

Dear valued guest,Thank you for staying with us and sharing your experience at LOTTE HOTEL SAIGON.We are glad you enjoyed your stay at our hotel. From our luxurious accommodations and excellent service to our fine dining restaurants and fabulous spa, they are all here to make every moment of your vacation time special.We will be delighted to have you back here at LOTTE HOTEL SAIGON if your plan allows so. We promise to make your next trip an even more memorable one. We look forward to welcoming you again at LOTTE HOTEL SAIGON. Best regards,Hotel Management.

Dear HYOJIN,Thank you for staying with us and sharing your experience at LOTTE HOTEL SAIGON.We are glad you enjoyed your stay at our hotel. From our luxurious accommodations and excellent service to our fine dining restaurants and fabulous spa, they are all here to make every moment of your vacation time special.We will be delighted to have you back here at LOTTE HOTEL SAIGON if your plan allows so. We promise to make your next trip an even more memorable one. We look forward to welcoming you again at LOTTE HOTEL SAIGON. Best regards,Hotel Management.

Dear wonjun,Thank you for your recent stay at LOTTE HOTEL SAIGON.We sincerely apologize for not being able to exceed your expectations and thank you for bringing this matter to our attention. It would be greatly appreciated if you could share your experiences that make you uncomfortable, we will certainly address the issues.It would be great if we could have the opportunity to serve you better in the near future.We look forward to your next visit.Warm regards,Suh Dong SooGeneral Director

Dear JAEYEON,Firstly, we extend our sincere apologies for not being able to respond in Korean.We deeply appreciate your kind words and are thrilled to hear that your stay with us was truly exceptional. Your satisfaction with our services and the overall environment brings us immense joy.We've shared your message with our entire team, who are elated and extend their heartfelt thanks for your feedback.Once again, thank you for giving us the opportunity to showcase the service at LOTTE HOTEL SAIGON. We look forward to warmly welcoming you and ensuring more wonderful experiences during your next visit.Best Regards,Hotel Management

Dear HOYEON,Thank you for staying with us and sharing your experience at LOTTE HOTEL SAIGON.We are glad you enjoyed your stay at our hotel. From our luxurious accommodations and excellent service to our fine dining restaurants and fabulous spa, they are all here to make every moment of your vacation time special.We will be delighted to have you back here at LOTTE HOTEL SAIGON if your plan allows so. We promise to make your next trip an even more memorable one. We look forward to welcoming you again at LOTTE HOTEL SAIGON. Best regards,Suh Dong SooGeneral Director

친애하는 DOYOUN 고객님께,롯데호텔 사이공에서 따뜻한 환영의 인사를 보냅니다.먼저 저희 호텔을 이용해 주시고 소중한 경험을 나누어 주셔서 대단히 감사드립니다.저희 호텔이 고객님의 기대치를 만족시켰다는 말씀에 깊은 감사의 말씀과 한결같은 서비스로 보답하겠다는 약속의 말씀을 드립니다. 특히 저희 호텔의 위치, 위생, 시설과 식음 서비스에 대한 칭찬의 말씀에 더할 나위없는 기쁨을 느낍니다.고객님의 귀중한 칭찬의 말씀을 저희 호텔의 전 직원과 나누었으며 모두 기뻐하였습니다.다시 한번 고객님의 후기를 통하여 다른 모든 이들에게 롯데호텔 사이공의 서비스를 알리게 되는 기회를 주심에 감사의 말씀을 전하며 추후 다시 한 번 고객님을 따스하게 맞이할 수 있는 그 날을 기대하겠습니다.감사합니다.감사합니다.Best Regards,Suh Dong SooGeneral Director

친애하는 value guest 고객님께,롯데호텔 사이공에서 따뜻한 환영의 인사를 보냅니다.먼저 저희 호텔을 이용해 주시고 소중한 경험을 나누어 주셔서 대단히 감사드립니다.저희 호텔이 고객님의 기대치를 만족시켰다는 말씀에 깊은 감사의 말씀과 한결같은 서비스로 보답하겠다는 약속의 말씀을 드립니다. 특히 저희 호텔의 위치, 위생, 시설과 식음 서비스에 대한 칭찬의 말씀에 더할 나위없는 기쁨을 느낍니다.고객님의 귀중한 칭찬의 말씀을 저희 호텔의 전 직원과 나누었으며 모두 기뻐하였습니다.다시 한번 고객님의 후기를 통하여 다른 모든 이들에게 롯데호텔 사이공의 서비스를 알리게 되는 기회를 주심에 감사의 말씀을 전하며 추후 다시 한 번 고객님을 따스하게 맞이할 수 있는 그 날을 기대하겠습니다.감사합니다.감사합니다.Best Regards,Suh Dong SooGeneral Director

친애하는 JUNSIK고객님께,롯데호텔 사이공에서 따뜻한 환영의 인사를 보냅니다.먼저 저희 호텔을 이용해 주시고 소중한 경험을 나누어 주셔서 대단히 감사드립니다.저희 호텔이 고객님의 기대치를 만족시켰다는 말씀에 깊은 감사의 말씀과 한결같은 서비스로 보답하겠다는 약속의 말씀을 드립니다. 특히 저희 호텔의 위치, 위생, 시설과 식음 서비스에 대한 칭찬의 말씀에 더할 나위없는 기쁨을 느낍니다.고객님의 귀중한 칭찬의 말씀을 저희 호텔의 전 직원과 나누었으며 모두 기뻐하였습니다.다시 한번 고객님의 후기를 통하여 다른 모든 이들에게 롯데호텔 사이공의 서비스를 알리게 되는 기회를 주심에 감사의 말씀을 전하며 추후 다시 한 번 고객님을 따스하게 맞이할 수 있는 그 날을 기대하겠습니다.감사합니다.감사합니다.Best Regards,Suh Dong SooGeneral Director

친애하는 SUNGMIN고객님께,롯데호텔 사이공에서 따뜻한 환영의 인사를 보냅니다.먼저 저희 호텔을 이용해 주시고 소중한 경험을 나누어 주셔서 대단히 감사드립니다.저희 호텔이 고객님의 기대치를 만족시켰다는 말씀에 깊은 감사의 말씀과 한결같은 서비스로 보답하겠다는 약속의 말씀을 드립니다. 특히 저희 호텔의 위치, 위생, 시설과 식음 서비스에 대한 칭찬의 말씀에 더할 나위없는 기쁨을 느낍니다.고객님의 귀중한 칭찬의 말씀을 저희 호텔의 전 직원과 나누었으며 모두 기뻐하였습니다.다시 한번 고객님의 후기를 통하여 다른 모든 이들에게 롯데호텔 사이공의 서비스를 알리게 되는 기회를 주심에 감사의 말씀을 전하며 추후 다시 한 번 고객님을 따스하게 맞이할 수 있는 그 날을 기대하겠습니다.감사합니다.감사합니다.Best Regards,Suh Dong SooGeneral Director

Dear Value Guest,Thank you for staying with us and sharing your experience at LOTTE HOTEL SAIGON.We are glad you and your wife enjoyed the weekend getaway at our hotel. From our luxurious accommodations and excellent service to our fine dining restaurants and fabulous spa, they are all here to make every moment of your vacation time special.We will be delighted to have you back here at LOTTE HOTEL SAIGON if your plan allows so. We promise to make your next trip an even more memorable one. We look forward to welcoming you again at LOTTE HOTEL SAIGON. Best regards,Suh Dong SooGeneral Director

친애하는 MINWOO고객님께,롯데호텔 사이공에서 따뜻한 환영의 인사를 보냅니다.먼저 저희 호텔을 이용해 주시고 소중한 경험을 나누어 주셔서 대단히 감사드립니다.저희 호텔이 고객님의 기대치를 만족시켰다는 말씀에 깊은 감사의 말씀과 한결같은 서비스로 보답하겠다는 약속의 말씀을 드립니다. 특히 저희 호텔의 위치, 위생, 시설과 식음 서비스에 대한 칭찬의 말씀에 더할 나위없는 기쁨을 느낍니다.고객님의 귀중한 칭찬의 말씀을 저희 호텔의 전 직원과 나누었으며 모두 기뻐하였습니다.다시 한번 고객님의 후기를 통하여 다른 모든 이들에게 롯데호텔 사이공의 서비스를 알리게 되는 기회를 주심에 감사의 말씀을 전하며 추후 다시 한 번 고객님을 따스하게 맞이할 수 있는 그 날을 기대하겠습니다.감사합니다.감사합니다.Best Regards,Suh Dong SooGeneral Director

Dear Jae Ha,Thank you for your recent stay at LOTTE HOTEL SAIGON.We sincerely apologize for not being able to exceed your expectations and thank you for bringing this matter to our attention. We certainly will share your comments with our management team and address the issues.It would be great if we could have the opportunity to serve you better in the near future.We look forward to your next visit.Warm regards,Suh Dong SooGeneral Director

친애하는 Sunjong 고객님께,롯데호텔 사이공에서 따뜻한 환영의 인사를 보냅니다.먼저 저희 호텔을 이용해 주시고 소중한 경험을 나누어 주셔서 대단히 감사드립니다.저희 호텔이 고객님의 기대치를 만족시켰다는 말씀에 깊은 감사의 말씀과 한결같은 서비스로 보답하겠다는 약속의 말씀을 드립니다. 특히 저희 호텔의 위치, 위생, 시설과 식음 서비스에 대한 칭찬의 말씀에 더할 나위없는 기쁨을 느낍니다.고객님의 귀중한 칭찬의 말씀을 저희 호텔의 전 직원과 나누었으며 모두 기뻐하였습니다.다시 한번 고객님의 후기를 통하여 다른 모든 이들에게 롯데호텔 사이공의 서비스를 알리게 되는 기회를 주심에 감사의 말씀을 전하며 추후 다시 한 번 고객님을 따스하게 맞이할 수 있는 그 날을 기대하겠습니다.감사합니다.감사합니다.Best Regards,Suh Dong SooGeneral Director

Dear In Young,Thank you for staying with us and sharing your experience at LOTTE HOTEL SAIGON.We are glad you enjoyed your staycation at our hotel. From our accommodations and excellent service to the friendly staff, they are all our effort to make every moment of your staycation time special. We will be delighted to have you back here at LOTTE HOTEL SAIGON if your plan allows so. We promise to make your next trip an even more memorable one. We look forward to welcoming you again at LOTTE HOTEL SAIGON. Best regards,Suh Dong SooGeneral Manager