Dear Mr./Ms. Young-wook,Greetings from Oakwood Hotel & Apartments Saigon!First and foremost, we thank you for choosing us as your preferred accommodation for your previous trip to Ho Chi Minh city.We trust that you had a pleasant stay thanks to your kind rating. Such kind gesture from you does encourage us to keep on delivering our best services as well as help us improve what we could do better to serve our valued guests like yourself better.We look forward to welcoming you back again.Yours sincerely,Victor Ho (Mr.)Front Office Manager

Dear SOO IN,Greetings from Oakwood Hotel & Apartments Saigon!First and foremost, we thank you for choosing us as your preferred accommodation for your previous trip to Ho Chi Minh city.We are delighted to know that you had a pleasant stay with us via the given scores.It is an encouragement for us to keep on striving to serve our valued guests like yourself better.Once again, thank you and we all look forward to welcoming you back again.Yours sincerely,Victor Ho (Mr.)Front Office Manager

Dear Mr. Jongmin,Greetings from Oakwood Hotel & Apartments Saigon!Firstly, we thank you for choosing us as your preferred accommodation for your trip in Ho Chi Minh city.We are delighted to know that you had a pleasant stay.Your kindness of rating for your previous experience at our property is appreciated. Should there be any parts that we can do to make your future stay experience with us better, please feel free to share with us.We look forward to welcoming you back again.Yours sincerely,Victor Ho (Mr.)Front Office Manager

Dear YANRU,Greetings from Oakwood Hotel & Apartments Saigon!First and foremost, we thank you for choosing us as your preferred accommodation for your previous trip to Ho Chi Minh City.We are very much delighted to know that you had a pleasant stay.Such kind words from you do encourage us to keep on striving to serve our valued guests like yourself better.Once again, thank you and we all look forward to welcoming you back.Yours sincerely,Victor Ho (Mr.)Front Office Manager

Dear Vaida,Greetings from Oakwood Hotel & Apartments Saigon!First and foremost, we thank you for choosing us as your preferred accommodation for your previous trip to Ho Chi Minh City.We are very much delighted to know that you had a pleasant stay.Such kind words from you do encourage us to keep on striving to serve our valued guests like yourself better.Once again, thank you and we all look forward to welcoming you back.Yours sincerely,Victor Ho (Mr.)Front Office Manager

Dear Mr./Ms. Aki,Greetings from Oakwood Hotel & Apartments Saigon!First and foremost, we thank you for choosing us as your preferred accommodation amongst many other selections in Ho Chi Minh city.We trust that you had a pleasant stay experience and are very delighted to receive your kind rating.We all look forward to welcoming you back again.Yours sincerely,Victor Ho (Mr.)Front Office Manager

Dear Mr./Ms. Tri,Greetings from Oakwood Hotel & Apartments Saigon!Firstly, we thank you for choosing us as your preferred accommodation for your trip in Ho Chi Minh city.We appreciate your kindness of rating of your previous experience at our property. Should there be any parts that we can do to make your future stay experience with us better, please feel free to share with us.We look forward to welcoming you back again.Yours sincerely,Victor Ho (Mr.)Front Office Manager

Dear Mr. RoyGreetings from Oakwood Hotel & Apartments Saigon!First and foremost, we thank you for choosing us as your preferred accommodation for your previous trip to Ho Chi Minh city.At Oakwood Hotel & Apartments Saigon, we always strive to deliver a memorable stay experience for our guests and with due respect, all guests are our utmost valued guests. Unfortunately, we were unable to meet your expectations during your recent stay with us, especially the attitude of our staff that made you unsatisfied. Therefore, we wish to extend our sincere apology to you again. Please rest assured that your feedback had been shared and taken wholeheartedly with our management team right after your in-direct feedback upon the arrival and surely will be taken seriously as a case study for our future improvements.Once again, we deeply apologise for your inconvenience. We look forward to having a chance to welcome you back so that we could serve you with our best hospitality.Warmest regards,Victor Ho (Mr.)Front Office Manager

Dear Mr./Ms. Linh,Greetings from Oakwood Hotel & Apartments Saigon!Firstly, we thank you for choosing us as your preferred accommodation for your trip in Ho Chi Minh city.We appreciate your kindness of rating of your previous experience at our property. Should there be any parts that we can do to make your future stay experience with us better, please feel free to share with us.We look forward to welcoming you back again.Yours sincerely,Victor Ho (Mr.)Front Office Manager

Dear Mr. Allan,Greetings from Oakwood Hotel & Apartments Saigon!We thank you for taking your time to write us a feedback.Kindly be informed that our hotel services are available 24/7 and immediate actions must always be taken as if there is any such request or issues from any of our guests. Furthermore, we did not receive such feedback from you during the stay regarding those mentioned issues; therefore, instant assistances from us were not offered and we are sorry if there is any inconvenience caused.Best regards,Victor Ho (Mr.)Front Office Manager

Dear Mr. Chien Hung,Greetings from Oakwood Hotel & Apartments Saigon!Firstly, we thank you for choosing us as your preferred accommodation for your trip in Ho Chi Minh city.We are delighted to know that you had a pleasant stay.Your kind rating is so much appreciated. Should there be any parts that we can do to make your future stay experience with us better, please feel free to share with us.We look forward to welcoming you back again.Yours sincerely,Victor Ho (Mr.)Front Office Manager

Dear Mr. Thinh,Greetings from Oakwood Hotel & Apartments Saigon!First and foremost, we thank you very much for choosing us as your preferred accommodation for your trip in Ho Chi Minh city.We are delighted to know that you had a great stay and we are even happier to know that the services delivered by our associates Vera and Nguyen were recognised.As we are always striving to deliver our best to our valued guests like yourself, mistakes are unexpected. Your kind comments are truly meaningful to us as we can learn and improve ours.Once again, thank you and we all look forward to welcoming you back again.Yours sincerely,Victor Ho (Mr.)Front Office Manager

Dear Ms. Julya,Greetings from Oakwood Hotel & Apartments Saigon!First of all, we would like to thank you very much for choosing us as your preferred accommodation for your trip in Ho Chi Minh city.We are beyond happy to know that you had a unforgettable stay experience.It is a big gratitude for us to know that the services delivered to you by our associates were recognised and we will surely take your compliments as our motivations to keep on delivering our best to our valued guests like yourself.Once again, thank you and we all look forward to welcoming you back again.Yours sincerely,Victor Ho (Mr.)Front Office Manager

Dear Guest,Greetings from Oakwood Hotel & Apartments Saigon!We thank you for choosing us as your preferred accommodation for your trip in Ho Chi Minh city.Furthermore, your kindness of giving score is giving us encouragement. Your further comments can help us make your future stay more enjoyable, please feel free to share with us.Once again, thank you.Yours sincerely,Victor Ho (Mr.)Front Office Manager

Dear guest,Greetings from Oakwood Hotel & Apartments Saigon!We thank you for choosing us as your preferred accommodation for your trip in Ho Chi Minh city.Furthermore, your kindness of giving score is giving us encouragement. Your further comments can help us make your future stay more enjoyable, please feel free to share with us.Once again, thank you.Yours sincerely,

Dear Mr. Bryan,Greetings from Oakwood Hotel & Apartments Saigon!First and foremost, we thank you for choosing us as your preferred accommodation for your previous trip to Ho Chi Minh city.We trust that you had a pleasant stay thanks to your kind rating. Such kind gesture from you does encourage us to keep on delivering our best services as well as help us improve what we could do better to serve our valued guests like yourself better.We look forward to welcoming you back again.Yours sincerely,Victor Ho (Mr.)Front Office Manager

Dear Ms. Lucy,Thank you for choosing Oakwood Hotel & Apartments Saigon as your preferred accommodation in Ho Chi Minh city.We are happy to know that you had an enjoyable stay with us. Your kind sharing of the stay experiences are meaningful as yours are our motivation to never stop striving to serve our valued guests like you better.Once again, thank you and we look forward to welcoming you back again soon.Yours sincerely,Victor Ho (Mr.)Front Office Manager

Dear Ms. Tracy,Greetings from Oakwood Hotel & Apartments Saigon!Our gratitude to you for choosing us as your preferred accommodation amongst many other selections in Ho Chi Minh city.We are happy to know that you had a pleasant stay and your kinds words remind us to never stop deliver our best to our valued guests like yourself.We wish to welcome you back again soon.Thank you with warm regards,Victor Ho (Mr.)Front Office Manager