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퀄리티 인 & 스위트 여행 후기

2.5 out of 5
퀄리티 인 & 스위트
422 E 32nd St, Holland, MI

이용 후기

7.0

좋아요

평점 10 - 훌륭해요. 668개 이용 후기 중 125개" "
평점 8 - 좋아요. 668개 이용 후기 중 231개" "
평점 6 - 괜찮아요. 668개 이용 후기 중 151개" "
평점 4 - 별로예요. 668개 이용 후기 중 111개" "
평점 2 - 너무 별로예요. 668개 이용 후기 중 50개" "

7.2/10

청결 상태

7.6/10

직원 및 서비스

5.8/10

편의 시설/서비스

6.6/10

숙박 시설 상태 및 시설

5.6/10

친환경

이용 후기

8/10 - 좋아요

Gun Seoug

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 4월에 2박 숙박함

6/10 - 괜찮아요

Alberto 님, Indianapolis In

출장 여행
별로예요: 청결 상태
Durante toda la semana hospedado, nunca sacaron la basura, no cambiaron las toallas y menos limpiar la habitación
2024년 3월에 4박 숙박함

6/10 - 괜찮아요

Sheila

가족 여행
The ice machine was broken. However, an employee did offer me ice from a bag that had been purchased.
2024년 3월에 2박 숙박함

6/10 - 괜찮아요

Alberto 님, Indianapolis In

별로예요: 청결 상태
Durante toda la estudia, NO limpiaron la habitación, Nunca sacaron la Basura, Tampoco limpiaron el baño, NADIE entró hacer limpieza de habitación.
2024년 3월에 4박 숙박함

6/10 - 괜찮아요

David

별로예요: 숙박 시설 상태 및 시설
Ok for the price. Told me to call in the morning and ask my questions bc he didn’t deal with that stuff….late checkout?!??
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Alexander

2024년 3월에 4박 숙박함

6/10 - 괜찮아요

Austin

2024년 3월에 2박 숙박함
답변 제공: Allie 님, 2024년 3월 10일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

8/10 - 좋아요

Jim

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The front desk was very proactive when I was given a room that hadn't been cleaned yet...I got a new one very fast...the new room was very clean and comfortable...my only concern was that the blackout drapes didn't cover the entire window...so only some semi-view blocking drapes were in place...which led me to believe that anyone could look into my room...management might want to re-evaluate that decision...
2024년 1월에 1박 숙박함
답변 제공: Allie 님, 2024년 2월 6일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

4/10 - 별로예요

john

2023년 6월에 1박 숙박함
답변 제공: Allie 님, 2024년 2월 6일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

6/10 - 괜찮아요

Kara

연인과의 여행
별로예요: 편의 시설/서비스
Our room had an awful smell. Thankfully the window opened because I gagged when we walked in. The carpet in the hallway and on the stairway desperately needed a vacuum. When we checked in the man at the counter wasn’t welcoming at all. He told us due to his computer having issues he didn’t have a king room for us so he put us in a queen. Okay, whatever. But I didn’t appreciate still being charged for a king room. If anything I should have received an additional discount for the inconvenience. Thankfully the bed was clean and comfortable and the man at the desk when we checked out was much friendlier. I’d stay again if I had to but I wish I would have just spent the extra $50 for a better experience.
2023년 10월에 1박 숙박함
답변 제공: Hotel Management 님, 2023년 11월 9일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us, and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

6/10 - 괜찮아요

Richard 님, Saginaw

단체 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Staff was nice but the property is run down and not cleaned well at all. The walls were filthy in the room and it smelled moldy. Furniture looks new but it’s inside a rundown old building that’s very poorly cleaned.
2023년 10월에 2박 숙박함
답변 제공: Allie 님, 2023년 10월 22일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

10/10 - 훌륭해요

David

좋아요: 청결 상태, 직원 및 서비스
The hotel was mostly clean, a bit shabby, but no real issues. Breakfast was fine. I appreciated that they had hot water in the lobby for making tea
2023년 10월에 1박 숙박함
답변 제공: Allie 님, 2023년 10월 22일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

2/10 - 너무 별로예요

Tyler

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Upon arrival we had to wait for about 10 minutes for a staff worker to check us in. Then we got to our room to find it was not what we reserved so we talked to the front desk to see if we could switch rooms to what we booked and the room they gave us was not cleaned. They eventually cleaned the room but we were had to wait over an hour from when we arrived.
2023년 10월에 1박 숙박함
답변 제공: Allie 님, 2023년 10월 22일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

4/10 - 별로예요

Amanda

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
We had gotten to hotel a little after check in time and the room had not been cleaned so they moved my husband and I to a room with double beds and the one mattress was stained. The breakfast was horrible. Will not stay there again.
2023년 9월에 2박 숙박함
답변 제공: Allie 님, 2023년 9월 25일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

2/10 - 너무 별로예요

James David

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Just do NOT stay here, facilities were FILTHY & POORLY maintained.
2023년 9월에 2박 숙박함
답변 제공: Allie 님, 2023년 9월 25일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

4/10 - 별로예요

Beth 님, Clarendon Hills

별로예요: 숙박 시설 상태 및 시설
No elevator. Hallway carpet old and shabby. Noisy. Questionable location.
2023년 9월에 1박 숙박함
답변 제공: Allie 님, 2023년 9월 25일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

4/10 - 별로예요

Andrew

아이를 동반한 가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The entire property, especially the room, smelled like cigarettes.
2023년 8월에 2박 숙박함
답변 제공: Allie 님, 2023년 9월 15일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

4/10 - 별로예요

Chris

가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Pool wasn’t working and from other reviews I gathered that it has been a while. The signed claimed it was for ‘maintenance’ but I don’t think so. Side door of building was not locking indicated by another ‘sorry for the inconvenience’ sign. We found a pair of dentures on the windowsill in our room. Pretty gross. How this was missed by the cleaning staff is an indication of how tired this hotel is. The rate was wicked $$ and that is what motivates me to write my first review of anything ever. Don’t go to this hotel if it’s $225 a night like we paid.
2023년 8월에 2박 숙박함
답변 제공: Allie 님, 2023년 9월 15일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

4/10 - 별로예요

Rachel

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Besides the carpet needing a thorough deep cleaning, the pool area was not in service and we were unaware of this until after we checked in. The staff did not inform us of this, we happened to see the sign on the door to the pool as we walked by.
2023년 8월에 2박 숙박함
답변 제공: Allie 님, 2023년 9월 15일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

8/10 - 좋아요

Louis J

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Liked the Shanghai restaurant across the parking lot.
2023년 8월에 2박 숙박함
답변 제공: Allie 님, 2023년 9월 15일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

2/10 - 너무 별로예요

Joseph

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This is by far the worst Hotel I've stayed in and I'm 61 . The toilet didn't flush, the bathroom ceiling had multiple repairs and still looked unsafe. The bathroom door had damage and was screwed together with the screws pertruding out the back of door. Cobwebs in the corners, the pool was dirty mold in shower and an attendant that was hard to find if at all. When we checked out nobody was around, so we left keys on the counter. My Wife and I were Very Disappointed with this facility. Whether this is Franchised or not Quality Inn should have more Pride than this. I do have Pictures available if you're interested in seeing them. Disappointed
2023년 8월에 2박 숙박함
답변 제공: Allie 님, 2023년 9월 15일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

2/10 - 너무 별로예요

Diane

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Do Not Stay Here
This was the most disgusting hotel I have ever stayed in. So bad that I booked another hotel for my second night and was stuck paying for both. The staff was great but I will never stay at another Quality Inn! The quality was awful!
2023년 8월에 2박 숙박함
답변 제공: Allie 님, 2023년 9월 15일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.

6/10 - 괜찮아요

Darlene

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
It hasn't been updated in a very long time. the breakfast was sparce at best. The room was clean thankfully, but for $233.00 a night we expected it to be at least a 2-star rating!
2023년 8월에 1박 숙박함
답변 제공: Allie 님, 2023년 9월 15일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

8/10 - 좋아요

Martha

2023년 8월에 1박 숙박함
답변 제공: Allie 님, 2023년 8월 8일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

8/10 - 좋아요

Carson

2023년 8월에 1박 숙박함
답변 제공: Allie 님, 2023년 9월 15일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

2/10 - 너무 별로예요

Jayme

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We literally checked in and immediately tried to get a refund after we saw our room! It was dirty the carpets felt wet. They said they were unable to give us a refund since we paid in cash so they ended up putting us in a different room which was very slightly better. Tolerable I suppose. We had no choice given the fact they would not refund our money.
답변 제공: Allie 님, 2023년 8월 8일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

10/10 - 훌륭해요

Lawrence

좋아요: 직원 및 서비스
The Motel is getti g run down. The Breakfast provided was terrible. No fruit, with only bread and a few yougerts.
2023년 8월에 1박 숙박함
답변 제공: Allie 님, 2023년 8월 8일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

4/10 - 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 객실의 편안함
The floor was sopping wet and the carpet stained. Ceiling was poorly patched. Breakfast was frozen biscuits. No one was present to check us out. Tried calling, but the phone just rang and rang.
2023년 7월에 1박 숙박함
답변 제공: Allie 님, 2023년 8월 8일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

2/10 - 너무 별로예요

Pamela

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Refund Please!
The hotel was NOT what we expected. We asked for a refund and left as soon as we checked in. The hotel and room smelled like mold, the bathtub was gross and old, the pool was dirty and unsanitary, and the staff was not friendly or helpful.
2023년 7월에 1박 숙박함
답변 제공: Allie 님, 2023년 8월 8일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.

8/10 - 좋아요

Todd

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
We were there for just a night but it was over priced.
2023년 7월에 1박 숙박함
답변 제공: Allie 님, 2023년 8월 8일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

4/10 - 별로예요

Danielle

가족 여행
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
Clean public areas, very poor rooms.
Lobby area very clean. Good breakfast selection. All staff was friendly and polite. Room was not good at all. Old and in bad condition. So humid in the room that the carpet was damp. Smelled terribly musty in room from the humidity. Gnats flying around in room. Bathtub clean but stained. Bed was comfortable though.
2023년 7월에 2박 숙박함
답변 제공: Allie 님, 2023년 8월 8일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

4/10 - 별로예요

Christopher

2023년 7월에 4박 숙박함
답변 제공: Allie 님, 2023년 9월 15일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

4/10 - 별로예요

Daniel

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Hotel out of a horror film
Ceiling was cracking and pieces about to fall off due to water damage. Scent of mildew was strong. Bloodstains on the bed sheets.
2023년 7월에 1박 숙박함
답변 제공: M 님, 2023년 7월 26일
thank you for your response your opinion and input are important to us

8/10 - 좋아요

Johanna

좋아요: 청결 상태, 숙박 시설 상태 및 시설
Room was decent a little dated but comfortable beds! seemed to have limited staff working. Over all decent
2023년 7월에 2박 숙박함
답변 제공: Mike 님, 2023년 7월 21일
Thank you for taking time to complete the survey we appreciate your response.

10/10 - 훌륭해요

kimberly 님, belton

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
A great place to stay for the price.
2023년 7월에 2박 숙박함
답변 제공: Mike 님, 2023년 7월 21일
Thank you for your response we appreciate your reply to the survey

8/10 - 좋아요

Stephen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It was decent.
2023년 7월에 2박 숙박함
답변 제공: Mike 님, 2023년 7월 21일
Thank you for your reply and we hope to see you again in the future

10/10 - 훌륭해요

Kristen

2023년 7월에 1박 숙박함
답변 제공: Allie 님, 2023년 8월 8일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

4/10 - 별로예요

Frank

가족 여행
별로예요: 숙박 시설 상태 및 시설
Staff was nice. Breakfast was minimal. No waffle mix left by 8am. Pool was dirty.
2023년 7월에 5박 숙박함
답변 제공: Mike 님, 2023년 7월 21일
We are grateful for your response and will share it with staff thank you

10/10 - 훌륭해요

Sarah

가족 여행
좋아요: 청결 상태, 직원 및 서비스
Smells like smoke
2023년 7월에 1박 숙박함
답변 제공: Mike 님, 2023년 7월 15일
thank you for your input we will work on this we appreciate this information

6/10 - 괜찮아요

Nathan

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
Staff was very welcoming and helpful. The bed was not good. Seemed low quality and myself and my guest left with sore backs/ necks after a three night stay.
2023년 7월에 3박 숙박함
답변 제공: Mike 님, 2023년 7월 15일
thank you for your reply we appreciate your taking time to respopnd to the survey

6/10 - 괜찮아요

Lauren

The coffee maker in room was broken, and breakfast was a bit limited.
2023년 7월에 2박 숙박함
답변 제공: Allie 님, 2023년 7월 13일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

6/10 - 괜찮아요

Yara Mohammad

별로예요: 숙박 시설 상태 및 시설
old and in bad shape. served its purpose as a place to sleep at night but that's it.
2023년 7월에 2박 숙박함
답변 제공: Allie 님, 2023년 7월 13일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

10/10 - 훌륭해요

Roland

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Check in agent was wonderful and friendly. Gave us info on the city.
2023년 7월에 1박 숙박함
답변 제공: Allie 님, 2023년 7월 13일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

4/10 - 별로예요

Christian

가족 여행
별로예요: 청결 상태
2023년 7월에 2박 숙박함
답변 제공: Allie 님, 2023년 7월 13일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

4/10 - 별로예요

Crystal

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
In the room. Door jam broken on door, screen destroyed from what looks like break ins. Couldn't open window due to damage. Cob webs on ceiling. Walls literally dirty, cracked and peeling. Carpets filthy. Being was clean except for top cover, hasn't been washed in some time. Was fine for putting over the old 1970 couch. Spacious. Pool was horribly dirty, not been vacuumed in some time. Foamy water around edges. Cement around was broken, chipped and peeling, looks more like a hazard. Did not attempt to use the area. The breakfast area was nice n clean, had good selection. Fresh fruit and coffee was nice. Lobby seamed to be only area taken care of. Staff at reception were great. Polite, and Friendly.
2023년 6월에 4박 숙박함
답변 제공: Allie 님, 2023년 7월 2일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

10/10 - 훌륭해요

Lawrence

2023년 6월에 1박 숙박함
답변 제공: Mike 님, 2023년 7월 21일
thank you for your response we hope to see yo again

4/10 - 별로예요

Russ

별로예요: 숙박 시설 상태 및 시설
Dryer sheets in vent for smell. Ridiculous
2023년 6월에 2박 숙박함
답변 제공: Allie 님, 2023년 7월 2일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

4/10 - 별로예요

Jacqueline

가족 여행
좋아요: 객실의 편안함
Want a refund.
Disappointed in the smell of first floor room area. My room was 145 and the hall smelled of smoke and lots of it. Breakfast bar had no toaster or bagels muffins etc. very limited and very disappointing for $200 a night.
2023년 6월에 1박 숙박함
답변 제공: Allie 님, 2023년 7월 2일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

2/10 - 너무 별로예요

SCOTT

별로예요: 청결 상태, 숙박 시설 상태 및 시설
pictures are deceiving
I had picked Quality Inn due to it was the only hotel that had a outdoor pool. Upon arrival the pool was not open and it was not going to open during our stay. Now for the room, Patch work all over the walls and the stucco ceiling. Breakfast, was okay, juice machine was not working.
2023년 6월에 3박 숙박함
답변 제공: Allie 님, 2023년 7월 2일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

6/10 - 괜찮아요

Melissa

단체 여행
좋아요: 객실의 편안함
별로예요: 숙박 시설 상태 및 시설
You know what they say Location Location Location
The property was run down and could have used some extra care. The price definitely reflected the location of Holland but not the quality of the hotel.
2023년 6월에 1박 숙박함
답변 제공: Allie 님, 2023년 7월 2일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.