Dear Garry,Thank you for taking the time to leave us a perfect 10/10 rating on Hotels.com! We're delighted to know that you had such a fantastic experience during your stay with us.If you have any additional feedback or comments you'd like to share, please don't hesitate to reach out. We value your feedback and hope to have the pleasure of hosting you again for another wonderful stay in the future.Best regards,Bao Nguyen (Mr.)Front Office Manager

Dear Jay Jay,Thank you so much for your fantastic 10/10 rating on Hotels.com! We're thrilled to hear that you had such a wonderful experience during your stay with us.If you have any specific comments or feedback you'd like to share, please feel free to let us know. We appreciate your support and look forward to welcoming you back for another exceptional stay in the future.Best regards,Bao Nguyen (Mr.)Front Office Manager

Hello YUK LAN,Thank you for sharing your feedback on your recent stay at our hotel. We're pleased to hear that you found our hotel stylish and our facilities beautiful. Your insights about the shower and bathroom layout are valuable, and we apologize for any inconvenience you faced in this regard. We will take your comments into consideration for future improvements.It's great to know that you enjoyed the breakfast and the beef soup river. We're also glad that our restaurant staff provided you with polite and attentive service.We appreciate your constructive feedback as it helps us identify areas for enhancement. We hope to welcome you back in the future and provide you with an even better experience.Best regards,Bao Nguyen (Mr.)Front Office Manager

Dear JRSHIANG,Thank you for taking the time to rate your recent stay with us. We're glad to see that you've given us a perfect score of 5 out of 5. We hope you had a wonderful experience during your time at our hotel. If you have any specific feedback or comments about your stay, please feel free to share. We're always here to listen and improve. We look forward to welcoming you back in the future for another great stay.Best regards,Bao Nguyen (Mr.)Front Office Manager

Hello Renee,Thank you for sharing your feedback regarding your recent stay with us. We're glad to know that our staff's politeness made a positive impression on you.If you have any further comments or suggestions that could help us enhance your experience even more, please feel free to let us know. We value your input as it helps us continually improve our services.We hope to have the opportunity to welcome you back in the future and provide you with an even more exceptional stay.Best regards,Bao Nguyen (Mr.)Front Office Manager

Dear Hoai,Thank you for taking the time to rate your recent stay with us. We're glad to see that you've given us a perfect score of 5 out of 5. We hope you had a wonderful experience during your time at our hotel. If you have any specific feedback or comments about your stay, please feel free to share. We're always here to listen and improve. We look forward to welcoming you back in the future for another great stay.Best regards,Bao Nguyen (Mr.)Front Office Manager

Dear Jean-Philippe,We are thrilled to receive your wonderful feedback and recommendation! It's truly heartening to know that you had a memorable experience during your stay at our hotel.Our team takes pride in delivering exceptional service and making our guests feel like royalty. We're glad to hear that our staff's friendliness and helpfulness left a positive impression on you.Furthermore, we're pleased that our central location added to the convenience of your stay. Being able to explore the city easily is indeed a great advantage.Thank you for taking the time to share your positive experience. Should your travels bring you back to the area, we would be absolutely delighted to welcome you once again.Warm regards,Bao Nguyen (Mr.)Front Office Manager

Hello HONGJAE,Thank you for taking the time to rate your recent stay with us. We're glad to see that you've given us a perfect score of 5 out of 5. We hope you had a wonderful experience during your time at our hotel. If you have any specific feedback or comments about your stay, please feel free to share. We're always here to listen and improve. We look forward to welcoming you back in the future for another great stay.Best regards,Bao Nguyen (Mr.)Front Office Manager

Dear Chia Cheng,Thank you for your outstanding rating of 10 out of 10! We are thrilled to hear that everything during your stay was good and met your expectations. Providing a memorable and enjoyable experience for our guests is our utmost priority, and we are delighted that we succeeded in doing so.Your satisfaction is a great reward for our team's hard work and dedication. We appreciate your kind feedback and look forward to welcoming you back for another fantastic stay in the future.If there is anything specific you enjoyed or if there are any areas where we can further enhance your experience, please do not hesitate to let us know. We value your input and strive to continuously improve our services.Thank you once again for your perfect rating and for choosing our hotel. We can't wait to serve you again on your next visit.Best regards,Bao Nguyen (Mr.)Front Office Manager

Dear lester,Thank you for choosing our hotel and for taking the time to share your feedback. We apologize for any inconvenience caused by our no show policy. As stated on our website and booking platform, we have a strict policy for no show bookings that will be charged the whole amount and cannot be refunded. We hope you understand that this policy is in place to ensure fairness to all of our guests and to manage our inventory effectively.We hope to have the opportunity to welcome you back in the future and provide you with a better experience.Best regards,Bao Nguyen (Mr.)Front Office Manager