Dear Valued Customer, Thank you for your feedback. Highly appreciated! We are sorry to hear about your unpleasant stay. Perhaps please provide additional details for us to look into the issues you had, please do not hesitate to email us. Looking forward to welcoming you again. Yours Sincerely

Dear Valued Customer, Thank you for your feedback. Highly appreciated! We are sorry to hear about your unpleasant experience. We apologize for the noise, but if it was from any other guest you could've complained to our friendly receptionist. Also, there must have been a misunderstanding about the smell since we do not have a restaurant on-site. Looking forward to welcoming you again. Yours Sincerely

Dear Valued Customer, Thank you for such a positive feedback. Highly appreciated! We are glad to hear about your pleasant stay. Looking forward to welcoming you again. Yours Sincerely, Newin S.

Dear Valued Customer, Thank you for such positive feedback. Highly appreciated! We are glad to hear about your overall pleasant stay. We are always looking forward to welcoming you again. Yours Sincerely

Dear Valued Customer, Thank you for your feedback. Highly appreciated! We are glad to hear about your overall pleasant stay. Could you please provide us more details on the staff so we can look into the matter and make changes. We are always looking forward to welcoming you again. Yours Sincerely

Dear Valued Customer, Thank you for such positive feedback. Highly appreciated! We are glad to hear about your pleasant stay. We are always looking forward to welcoming you again. Yours Sincerely

Dear Valued Customer, Thank you for your feedback. Highly appreciated! We are sorry to see an average rating, but due to no comments on reasons of the rating, we cannot provide you answers for it. You can always send reviews directly to the hotel's email, we do provide compensations on serious cases. Looking forward to welcoming you again. Yours Sincerely

Dear Valued Customer, Thank you for such positive feedback. Highly appreciated! We are glad to hear about your pleasant stay. We are always looking forward to welcoming you again. Yours Sincerely

Dear Valued Customer, Thank you for such positive feedback. Highly appreciated! We are glad to hear about your pleasant stay. We are always looking forward to welcoming you again. Yours Sincerely

Dear Valued Customer, Thank you for such positive feedback. Highly appreciated! We are glad to hear about your pleasant stay. We are always looking forward to welcoming you again. Yours Sincerely

Dear Valued Customer, Thank you for such positive feedback. Highly appreciated! We are glad to hear about your pleasant stay. We are always looking forward to welcoming you again. Yours Sincerely

Dear Valued Customer, Thank you for such positive feedback. Highly appreciated! We are glad to hear about your pleasant stay. Yes, we do not have coin laundry, but there is a dry-cleaning service provided, perhaps you could use that service during future stay. Yours Sincerely, Newin S.

Dear Valued Customer, Thank you for your feedback. Highly appreciated! We are sorry to hear about your unpleasant stay. Please provide us more details on what amenities that were missing from the list we provided on the booking platform, which you must've seen. Looking forward to welcoming you again. Yours Sincerely

Dear Valued Customer, Thank you for your feedback. We'd like to apologize for any inconvenience caused during the stay. But however, we'd like to inform you that you must've misunderstood our staffs, all of them are trained to ensure customers feel at home during their stay. Sometimes, what you think is rude might not be in their background, and vice-versa. Looking forward you to welcoming you again in the near future.

Dear Valued Customer, Thank you for such positive feedback. Highly appreciated! We are glad to hear about your pleasant stay. We are always looking forward to welcoming you again. Yours Sincerely

Dear Valued Customer, Thank you for such positive feedback. Highly appreciated! We are glad to hear about your pleasant stay. We are always looking forward to welcoming you again. Yours Sincerely,

Dear Valued Customer, Thank you for such positive feedback. Highly appreciated! We are glad to hear about your pleasant stay. Looking forward to welcoming you again. Yours Sincerely,

Dear Valued Customer, Thank you for such positive feedback. Highly appreciated! We are glad to hear about your overall pleasant stay. Looking forward to welcoming you again. Yours Sincerely,

Dear Valued Customer, Thank you for such positive feedback. Highly appreciated! We are glad to hear about your pleasant stay. Looking forward to welcoming you again. Yours Sincerely

Dear Valued Customer, Thank you for such a positive feedback. Highly appreciated! We are glad to hear about your pleasant stay. Looking forward to welcoming you again. Yours Sincerely

Dear Valued Customer, Thank you for your feedback. Highly appreciated! This review is a bit confusing since it's incomplete, please provide us a detailed description in-case on any complaints. Looking forward to welcoming you again. Yours Sincerely

Dear Valued Customer, Thank you for your feedback. Highly appreciated! We are sorry to hear about your unpleasant experience. We would like to inform you that every room in the hotel has an aircon, but due to extremely hot weathers in Bangkok the aircon often faces issues. Unluckily this happened on the weekend, which is a standard global holiday so there was no maintenance team available, we truly apologize for the inconvenience caused and we look forward to welcoming you again. Yours Sincerely

Dear Valued Customer, Thank you for your feedback. Highly appreciated! We are glad to hear about your overall pleasant stay. We would like to inform you that all our staffs are trained to be extremely friendly and ensure the best experience to the guest but sometimes due to cultural differences, few things that the staff do might be rude to guest from a different background. But, if there are some more details you could provide us with the troubles you faced, please email us and we are willing to compensate if our staffs are at fault. Also, the water pressure and the lighting is set at the standard as per other hotels. However, we would like to thank you for appreciating the location. Looking forward to welcoming you again with a better service. Yours Sincerely

Dear Valued Customer, Thank you for such positive feedback. Highly appreciated! We are glad to hear about your pleasant stay. Looking forward to welcoming you again. Yours Sincerely,

Dear Valued Customer, Thank you for your feedback. Highly appreciated! We are sorry to hear about your unpleasant experience. We'd like to inform you that the water is set and the lights are set at the standard as of all hotels. However, we apologize for the inconvenience caused and we would look forward to welcoming you again with a better service. Yours Sincerely

Dear Valued Customer, Thank you for your feedback. Highly appreciated! We are glad to hear about your overall pleasant stay. Looking forward to welcoming you again. Yours Sincerely,

Dear Valued Customer, Thank you for such positive feedback. Highly appreciated! We are glad to hear about your pleasant stay. Looking forward to welcoming you again. Yours Sincerely

Dear Valued Customer, Thank you for such positive feedback. Highly appreciated! We are glad to hear about your pleasant stay. We will be looking forward to welcoming you again. Yours Sincerely

Dear Valued Customer, Thank you for such positive feedback. Highly appreciated! We are glad to hear about your pleasant stay. Looking forward to welcoming you again. Yours Sincerely

Dear Valued Customer, Thank you for such positive feedback. Highly appreciated! We are glad to hear about your overall pleasant stay. Looking forward to welcoming you again. Yours Sincerely

Dear Valued Customer, Thank you for such positive feedback. Highly appreciated! We are glad to hear about your overall pleasant stay. Looking forward to welcoming you again. Yours Sincerely

Dear Valued Customer, Thank you for your feedback. Highly appreciated! We are sorry to hear about your unpleasant experience. Not all our rooms are connecting, we have a few rooms that are linked with a connecting door that is used during a family stay. Perhaps next time try booking our suites for a more private experience. We apologize for the inconvenience caused. Looking forward to welcoming you again with a better stay. Yours Sincerely, Newin S.

Dear Valued Customer, Thank you for such positive feedback. Highly appreciated! We are glad to hear about your overall pleasant stay. We will surely rectify the problems regarding the staffs and ensure you have a better experience during the next stay. Looking forward to welcoming you again. Yours Sincerely

Dear Valued Customer, Thank you for such positive feedback. Highly appreciated! We are glad to hear about your overall pleasant stay. Looking forward to welcoming you again. Yours Sincerely

Dear Valued Customer, Thank you for such positive feedback. Highly appreciated! We are glad to hear about your overall pleasant stay. Looking forward to welcoming you again. Yours Sincerely

Dear Valued Customer, Thank you for such positive feedback. Highly appreciated! We are glad to hear about your overall pleasant stay. Looking forward to welcoming you again. Yours Sincerely

Dear Valued Customer, Thank you for such positive feedback. Highly appreciated! We are glad to hear about your overall pleasant stay. Just to inform you, we do have breakfast and paid laundry, since both are outsourced it is compulsory and standard to be charged. Looking forward to welcoming you again. Yours Sincerely

Dear Valued Customer, Thank you for such a positive feedback. Highly appreciated! We are glad to hear about your pleasant stay. Looking forward to welcoming you again. Yours Sincerely

Dear Valued Customer, Thank you for your feedback. Highly appreciated! We are glad to hear about your overall pleasant stay. We apologize for the high prices set for damages, but just want to make sure customers take extra care as well. Looking forward to welcoming you again. Yours Sincerely

Dear Valued Customer, Thank you for your response. We highly appreciate it! We are sorry to hear about the unpleasant stay you had. However, just to inform you in case of a future stay, you can always ask our friendly staffs for a bed topper in case you find the bed hard since every customer has a different preference and our bed is the standard ones used in every hotel. We look forward to welcoming you in the coming future. Warm Wishes