무료 WiFi, 침대 시트

모텔 6 리치랜드, 워싱턴 - 케너윅 여행 후기

2 out of 5

이용 후기

7.2

좋아요

평점 10 - 훌륭해요. 692개 이용 후기 중 193개" "
평점 8 - 좋아요. 692개 이용 후기 중 229개" "
평점 6 - 괜찮아요. 692개 이용 후기 중 130개" "
평점 4 - 별로예요. 692개 이용 후기 중 77개" "
평점 2 - 너무 별로예요. 692개 이용 후기 중 63개" "

7.8/10

청결 상태

8.0/10

직원 및 서비스

6.2/10

편의 시설/서비스

7.2/10

숙박 시설 상태 및 시설

7.2/10

친환경

이용 후기

10/10 - 훌륭해요

Debora

연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I liked it with no carpet in the room, it was clean and very quiet. Stayed april 17th, 2024 I would go back and stay again.
2024년 4월에 1박 숙박함
답변 제공: Motel 6 Richland Management 님, 2024년 4월 23일
Dear Debora,Thank you for your kind words! We're delighted to hear that you appreciated our clean and tranquil environment. Providing a comfortable stay is our top priority, and we're thrilled to learn that you enjoyed the absence of carpeting in your room. Your satisfaction means everything to us, and we look forward to welcoming you back on your next visit.Kind Regards,Motel 6 Richland Management

2/10 - 너무 별로예요

Richard

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Motel 6 Richland Management 님, 2024년 4월 22일
Dear Richard,I'm sorry you did not have a positive experience at Motel 6 Richland. Please let us know how we could have improved your stay.Sincerely,Motel 6 Richland Management

8/10 - 좋아요

Kit

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Simple room was low in cost. Staff actually checked with us after a couple hours to make sure we were satisfied with the room.
2024년 4월에 1박 숙박함
답변 제공: Motel 6 Richland Management 님, 2024년 4월 22일
Dear Kit,Thank you for taking the time to leave a review! We're glad you found our room offered excellent value. We take guest comfort seriously and appreciate your mentioning our staff's proactiveness in checking on your satisfaction. We hope your entire stay was pleasant!Kind Regards,Motel 6 Richland Management

4/10 - 별로예요

Ronald

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Motel 6 Richland Management 님, 2024년 4월 16일
Dear Ronald,Thank you for leaving a review for us; however, I apologize for any inconvenience you may have faced during your stay.  We would love to know what went wrong during your visit to ensure a better experience for all our guests.Sincerely,Motel 6 Richland Management

4/10 - 별로예요

Gordon 님, Kelowna

연인과의 여행, 반려동물 동반 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Do Not stay in room 250, there is a mechanical room right beside it/attached and you hear (quite loudly) various noises all night long
2024년 4월에 1박 숙박함
답변 제공: Motel 6 Richland Management 님, 2024년 4월 16일
Dear Gordon,We sincerely apologize for the inconvenience you experienced during your stay in Room 250. Your feedback is invaluable to us, and we are already taking steps to address the noise issues coming from the adjacent mechanical room. Please be assured that we are committed to ensuring all our guests have a comfortable and peaceful stay. We would be grateful for another opportunity to exceed your expectations in the future. Thank you for bringing this matter to our attention.Sincerely,Motel 6 Richland Management

6/10 - 괜찮아요

Richard

좋아요: 직원 및 서비스
2024년 4월에 1박 숙박함
답변 제공: Motel 6 Richland Management 님, 2024년 4월 16일
Dear Richard,Thank you for leaving us a rating of your stay. We hope to have the opportunity to welcome you again and provide you with a better experience in the future. Thank you for choosing to stay with us at Motel 6 Richland.Kind Regards,Motel 6 Richland Management

8/10 - 좋아요

Bryan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Motel 6 Richland Management 님, 2024년 4월 12일
Dear Bryan,Thank you for taking the time to leave us a rating. We had an amazing time hosting you and can't wait to have you back for another visit soon!Kind Regards,Motel 6 Richland Management

4/10 - 별로예요

Brian

별로예요: 숙박 시설 상태 및 시설
Bed was extremely uncomfortable
2024년 4월에 1박 숙박함
답변 제공: Motel 6 Richland Management 님, 2024년 4월 11일
Dear Brian,Thank you for sharing your feedback with us. We're sorry to hear that your experience with the bed fell short of expectations. Please know that guest comfort is our top priority, and we'll take your comments into consideration as we strive to enhance our accommodations. We hope to have the opportunity to welcome you back for a more enjoyable stay.Sincerely,Motel 6 Richland Management

2/10 - 너무 별로예요

John

연인과의 여행
Plugged toilets no working lights huge pot holes
2024년 4월에 2박 숙박함
답변 제공: Motel 6 Richland Management 님, 2024년 4월 11일
Dear John,We sincerely apologize for the inconveniences you encountered during your stay. Rest assured, we're addressing the issues promptly to ensure a comfortable experience for all our guests. Your feedback is invaluable to us, and we appreciate the opportunity to improve. Please consider giving us another chance to exceed your expectations in the future.Sincerely,Motel 6 Richland Management

8/10 - 좋아요

Arturo

단체 여행, 연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The price
2024년 4월에 1박 숙박함
답변 제공: Motel 6 Richland Management 님, 2024년 4월 11일
Dear Arturo,Thank you for your feedback. We appreciate your patronage and the time you took to share your experience. We strive to offer competitive rates while maintaining the quality and comfort our guests expect. Your comments are valuable to us, and we will certainly consider them as we continue to enhance our offerings. We hope to welcome you back soon for an even more enjoyable stay.Kind Regards,Motel 6 Richland Management

10/10 - 훌륭해요

Niel

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Easy check-in
2024년 4월에 1박 숙박함
답변 제공: Motel 6 Richland Management 님, 2024년 4월 10일
Dear Niel,Thank you for taking the time to share your experience with us! We're thrilled to hear that your check-in process was seamless and convenient. Providing a hassle-free experience is always our goal, and we're delighted that we met your expectations. Should you require any further assistance during your stay, please don't hesitate to reach out. We look forward to welcoming you back for another enjoyable visit!Kind Regards,Motel 6 Richland Management

10/10 - 훌륭해요

Frank

2024년 3월에 7박 숙박함
답변 제공: Motel 6 Richland Management 님, 2024년 4월 10일
Dear Frank,Thank You for giving us a perfect rating. I'm sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care!Kind Regards,Motel 6 Richland Management

6/10 - 괜찮아요

Ava

좋아요: 청결 상태
별로예요: 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Motel 6 Richland Management 님, 2024년 4월 5일
Dear Ava,Thank you for rating your stay at Motel 6 Richland.  We hope to host you again for your next trip to Motel 6 Richland to serve you with a more comfortable stay and enhanced experience.Kind Regards,Motel 6 Richland Management

8/10 - 좋아요

KHAZAN SINGH

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Little noisy at night
2024년 3월에 2박 숙박함
답변 제공: Motel 6 Richland Management 님, 2024년 4월 2일
Dear KHAZAN SINGH,Thank you for sharing your feedback with us. We apologize for any inconvenience caused by noise disturbances during your stay. We constantly strive to ensure all guests enjoy a peaceful environment. Your comments will be taken into consideration as we work towards enhancing our guests' experiences. We hope to welcome you back for a quieter stay in the future.Kind Regards,Motel 6 Richland Management

8/10 - 좋아요

Karin

반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스
Not a really easy location to get to, if unfamiliar with the area, IMO. Still, we have stayed here before and would do so again. Quick and pleasant check in, though a bit creepy to be asked that if company visits that they check in at front desk, and I understand why. Rooms are pleasantly clean and spacious. Good for a quick overnight stop.
2024년 3월에 1박 숙박함
답변 제공: Motel 6 Richland Management 님, 2024년 3월 27일
Dear Karin,Thank you for your loyalty and for sharing your experience. We're delighted to hear that you found our check-in process quick and pleasant, and that you appreciated the cleanliness and spaciousness of our rooms. We apologize if the request for visitors to check in at the front desk felt uncomfortable; it's simply a security measure to ensure the safety and comfort of all guests. We appreciate your feedback and hope to welcome you back for another enjoyable stay.Kind Regards,Motel 6 Richland Management

8/10 - 좋아요

Wendy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Clean, basic and inexpensive lodging to get you on and off the road. No coffee makers in room but there is a minifridge and microwave, no breakfast.
2024년 3월에 1박 숙박함
답변 제공: Motel 6 Richland Management 님, 2024년 3월 27일
Dear Wendy,Thank you for sharing your feedback with us. We're pleased to hear that you found our lodging clean, basic, and affordable. While we apologize for the absence of coffee makers in the room, we hope the provision of a mini-fridge and microwave added some convenience to your stay. Your comments will certainly be taken into consideration as we continually strive to enhance our guests' experience. We appreciate your patronage and hope to welcome you back soon.Kind Regards,Motel 6 Richland Management

6/10 - 괜찮아요

Eilene

출장 여행
Everything was good. The bed smelt bad.
2024년 3월에 1박 숙박함
답변 제공: Motel 6 Richland Management 님, 2024년 3월 26일
Dear Eilene,Thank you for sharing your feedback. We're pleased to hear that overall your experience was good. We apologize for any inconvenience caused by the issue with the bed. Please rest assured that we take cleanliness very seriously and we'll investigate this matter immediately. Your satisfaction is our priority, and we hope to welcome you back for a flawless stay in the future.Kind Regards,Motel 6 Richland Management

10/10 - 훌륭해요

Pamela

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The rooms were so comfortable and clean
2024년 3월에 2박 숙박함
답변 제공: Motel 6 Richland Management 님, 2024년 3월 19일
Dear Pamela,Thank you for sharing your experience! We're thrilled to hear that you found our rooms comfortable and clean. Providing a cozy and pristine environment is always our top priority. Your kind words inspire us to maintain our standards and ensure every guest enjoys a pleasant stay. We look forward to welcoming you back soon!Kind Regards,Motel 6 Richland Management

10/10 - 훌륭해요

Sahilpreet

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 4박 숙박함
답변 제공: Motel 6 Richland Management 님, 2024년 3월 20일
Dear Sahilpreet,Thank You for giving us a perfect rating. I'm sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care!Kind Regards,Motel 6 Richland Management

10/10 - 훌륭해요

Rodrigo

가족 여행
좋아요: 청결 상태, 편의 시설/서비스
Tido
2024년 3월에 1박 숙박함
답변 제공: Motel 6 Richland Management 님, 2024년 3월 12일
Dear Rodrigo,Thank you so much for the PERFECT SCORE review.  We are glad you had a wonderful stay at Motel 6 Richland.  We work tirelessly to ensure our guests experience the best hospitality in Motel 6 Richland.  Again, we are so glad you enjoyed your stay, and we would love to host you again.Kind Regards,Motel 6 Richland Management

10/10 - 훌륭해요

Samba

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good
2024년 3월에 1박 숙박함
답변 제공: Motel 6 Richland Management 님, 2024년 3월 12일
Dear Samba,Wow, thanks a lot for the PERFECT SCORE REVIEW! We are thrilled you had a great experience staying with us at Motel 6 Richland. We would love to host you again on your next visit to Motel 6 Richland. We hope your next trip is just around the corner so that we can get an opportunity to welcome you again!Kind Regards,Motel 6 Richland Management

10/10 - 훌륭해요

David

2024년 3월에 1박 숙박함
답변 제공: Motel 6 Richland Management 님, 2024년 3월 28일
Dear David,Thank You for the Perfect Score Rating of your experience at Motel 6 Richland! We had a great time hosting you and would love to host you again in the future.Kind Regards,Motel 6 Richland Management

8/10 - 좋아요

norma geane

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
right off the freeway. easy to shopping and good area of foods.
2024년 2월에 1박 숙박함
답변 제공: Motel 6 Richland Management 님, 2024년 3월 1일
Dear norma,Thank you for sharing your experience with us! We're thrilled to hear you enjoyed our convenient location near the freeway and the accessibility to shopping and a variety of dining options. It's our pleasure to provide a comfortable stay. We appreciate your positive feedback and hope to welcome you back soon for another enjoyable visit.Kind Regards,Motel 6 Richland Management

6/10 - 괜찮아요

Gabriel 님, Seattle

좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스
Ok place, clean and staff was nice but not my cup of tea as i was just traveling thru and needed a quick sleep/stopover
2024년 2월에 1박 숙박함
답변 제공: Motel 6 Richland Management 님, 2024년 3월 1일
Dear Gabriel,Thank you for choosing our hotel for your recent stopover. We appreciate your kind words about our cleanliness and staff. We understand that our style may not suit every traveler. Your feedback is valuable, and we hope to have the opportunity to exceed your expectations in the future. Safe travels!Kind Regards,Motel 6 Richland Management

10/10 - 훌륭해요

Corey

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was good location
2023년 12월에 2박 숙박함
답변 제공: Motel 6 Richland Management 님, 2024년 2월 8일
Dear Corey,Thank you for taking the time to share your feedback. We're delighted to hear that you found our location favorable. Providing a convenient and comfortable experience is our priority. We appreciate your kind words and look forward to welcoming you back for another enjoyable stay.Kind Regards,Motel 6 Richland Management

8/10 - 좋아요

Debbie

2024년 2월에 1박 숙박함
답변 제공: Motel 6 Richland Management 님, 2024년 3월 22일
Dear Debbie,Thank you for staying with us when you visited Motel 6 Richland. We had a great time hosting you and hope to host you again soon at Motel 6 Richland!Kind Regards,Motel 6 Richland Management

2/10 - 너무 별로예요

Sabrina

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Staff were very unfriendly & tried making us leave without refund an hour after check in bc both adults didn’t have physical identification only pictures of license
2024년 1월에 1박 숙박함
답변 제공: Motel 6 Richland Management 님, 2024년 2월 5일
Dear Sabrina,We appreciate your feedback and apologize for any inconvenience you experienced. Our policy requires physical identification for check-in, but we regret if this was not communicated clearly. We value your patronage and would like to discuss your concerns further. Please reach out to our management team. We aim to provide exceptional service and hope to have the opportunity to make amends.Sincerely,Motel 6 Richland Management

4/10 - 별로예요

Jennifer

단체 여행
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Motel 6 Richland Management 님, 2024년 1월 31일
Dear Jennifer,Please accept our apologies for any inconvenience we have caused you.  In cases like this, we want to hear directly from our customers and see where we failed to impress.  I'd love you to contact our management and provide more context on our misgivings.Sincerely,Motel 6 Richland Management

10/10 - 훌륭해요

Maxim

2024년 1월에 3박 숙박함
답변 제공: Motel 6 Richland Management 님, 2024년 1월 31일
Dear Maxim,Thank You for the PERFECT SCORE rating of your experience at Motel 6 Richland! We are thrilled that you loved your stay. We'd love to host you again in the future.Kind Regards,Motel 6 Richland Management

10/10 - 훌륭해요

Steven

2024년 1월에 5박 숙박함
답변 제공: Motel 6 Richland Management 님, 2024년 3월 22일
Dear Steven,Thank You for giving us a perfect rating. I'm sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care!Kind Regards,Motel 6 Richland Management

8/10 - 좋아요

Derrick

2024년 1월에 2박 숙박함
답변 제공: Motel 6 Richland Management 님, 2024년 1월 31일
Dear Derrick,Thank you so much for awarding us a positive rating for your stay at our hotel. You have brought a smile to our faces. We hope you will stay with us again soon!Kind Regards,Motel 6 Richland Management

10/10 - 훌륭해요

Carlos

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Ok
2024년 1월에 1박 숙박함
답변 제공: Motel 6 Richland Management 님, 2024년 1월 23일
Dear Carlos,Thanks so much for giving us your take on how we are doing. We're glad customers like you have a great experience at Motel 6 Richland.Kind Regards,Motel 6 Richland Management

2/10 - 너무 별로예요

Fredy

별로예요: 직원 및 서비스
Employees were nosy and asking personal questions also given weird face even after knowing I’ve stayed here multiple times won’t come back here and employee with Afro was just sitting playing Xbox but yeah I wouldn’t be saying anything but made me feel uncomfortable
2024년 1월에 1박 숙박함
답변 제공: Motel 6 Richland Management 님, 2024년 1월 18일
Dear Fredy,Thank you for taking the time to share your feedback about your recent stay with us. We genuinely appreciate your continued patronage, and we are sorry to hear that your experience did not meet your expectations.It is our standard procedure to verify the age of minors staying with guests, especially when reservations are made for a single bed. This policy is in place to ensure the safety and well-being of all our guests, and we sincerely apologize if this process made you feel uncomfortable. We regret any perception of nosiness or discomfort caused by our staff members. We hope you might consider giving us another chance in the future. Thank you for bringing this to our attention, and we appreciate your understanding.Sincerely,Motel 6 Richland Management

6/10 - 괜찮아요

Curtis 님, Ferndale

좋아요: 청결 상태, 직원 및 서비스
2024년 1월에 2박 숙박함
답변 제공: Motel 6 Richland Management 님, 2024년 1월 16일
Dear Curtis,Thank you for rating your stay at Motel 6 Richland.  We hope to host you again for your next trip to Motel 6 Richland to serve you with a more comfortable stay and enhanced experience.Kind Regards,Motel 6 Richland Management

10/10 - 훌륭해요

Rogelio

2023년 12월에 1박 숙박함
답변 제공: Motel 6 Richland Management 님, 2024년 1월 3일
Dear Rogelio,Wow, thanks a lot for the PERFECT SCORE REVIEW! We are thrilled you had a great experience staying with us at Motel 6 Richland. We would love to host you again on your next visit to Motel 6 Richland. We hope your next trip is just around the corner so that we can get an opportunity to welcome you again!Kind Regards,Motel 6 Richland Management

10/10 - 훌륭해요

Carlos

Nice
2023년 12월에 1박 숙박함
답변 제공: Motel 6 Richland Management 님, 2024년 1월 3일
Dear Carlos,Wow, thanks a lot for the PERFECT SCORE REVIEW! We are thrilled you had a great experience staying with us at Motel 6 Richland. We would love to host you again on your next visit to Motel 6 Richland. We hope your next trip is just around the corner so that we can get an opportunity to welcome you again!Kind Regards,Motel 6 Richland Management

8/10 - 좋아요

Frank

2023년 12월에 1박 숙박함
답변 제공: Motel 6 Richland Management 님, 2024년 1월 19일
Dear Frank,Thank you so much! Knowing that you enjoyed your time with us indeed makes our day. We truly appreciate your positive rating and hope you will stay with us again soon next time you visit the area.Kind Regards,Motel 6 Richland Management

10/10 - 훌륭해요

Fernando

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Have stayed there few times before. They have remodeled it. Way nicer now.
2023년 12월에 1박 숙박함
답변 제공: Motel 6 Richland Management 님, 2023년 12월 27일
Dear Fernando,Thank you for choosing to stay with us again and for taking the time to share your feedback. We are delighted to hear that you appreciate our recent remodeling efforts, and it's always a pleasure to welcome back valued guests like yourself. We continuously strive to enhance our guests' experiences, and we look forward to hosting you on many more occasions.Kind Regards,Motel 6 Richland Management

10/10 - 훌륭해요

Clayton

좋아요: 청결 상태, 객실의 편안함
별로예요: 직원 및 서비스
2023년 12월에 1박 숙박함
답변 제공: Motel 6 Richland Management 님, 2023년 12월 27일
Dear Clayton,Thank you for sharing your experience with us. Guest satisfaction is our goal; nothing is better than achieving that! We look forward to hosting you again soon for another enriching stay on your next trip to Richland.Kind Regards,Motel 6 Richland Management

4/10 - 별로예요

J

별로예요: 청결 상태, 숙박 시설 상태 및 시설
No hot water
2023년 12월에 1박 숙박함
답변 제공: Motel 6 Richland Management 님, 2023년 12월 27일
Dear J,Thank you for bringing the issue of no hot water to our attention. We sincerely apologize for any inconvenience you experienced. Please understand that guest satisfaction is our top priority. In the future, we kindly request that you reach out to our front desk immediately so we can swiftly address and resolve any concerns during your stay. We value your feedback and hope to have the opportunity to make it right on your next visit.Sincerely,Motel 6 Richland Management

10/10 - 훌륭해요

Carlos

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good
2023년 12월에 1박 숙박함
답변 제공: Motel 6 Richland Management 님, 2023년 12월 20일
Dear Carlos,Thanks so much for giving us your take on how we are doing. We're glad customers like you have a great experience at Motel 6 Richland.Kind Regards,Motel 6 Richland Management

8/10 - 좋아요

Gayle

좋아요: 직원 및 서비스
The TV was difficult to operate and no coffee in the room
2023년 12월에 1박 숙박함
답변 제공: Motel 6 Richland Management 님, 2023년 12월 21일
Dear Gayle,Thank you for sharing your feedback. We appreciate your insights regarding the TV and coffee amenities. Our sincere apologies for any inconvenience. We'll investigate the TV issue to ensure smoother operation. As for the coffee, we're actively reviewing room amenities to enhance guest experiences. Your valuable input guides our continuous improvement. We hope to welcome you back for an even more enjoyable stay.Kind Regards,Motel 6 Richland Management

8/10 - 좋아요

Annette

2023년 12월에 1박 숙박함
답변 제공: Motel 6 Richland Management 님, 2023년 12월 19일
Dear Annette,Thank you for staying with us when you visited Motel 6 Richland. It makes me happy to hear that you enjoyed your stay. We hope to be able to host you again soon at Motel 6 Richland!Kind Regards,Motel 6 Richland Management

8/10 - 좋아요

Steven

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I stay at a lot of Motel 6 locations across the country and got to celebrate Thanksgiving alone at this one while on a work trip. The room was much nicer than your typical Motel 6 honestly and i appreciated the better lighting along with better mattress and pillows in particular. The staff is also very very nice and accommodated my extensions. The only bummer about this location was the tweakers in the parking lot. I never want to denigrate other humans suffering from the byproducts of a sick society but it wasnt the safest environment (and I had just come from camping in the forest amongst grizzly bears). Maybe it was just a few of the people who happened to be there while I was a guest... I dont want to slam this hotel. It was affordable and everyone was so nice. But i will be reticent to stay here again while I'm working in the tri-cities.
답변 제공: Motel 6 Richland Management 님, 2024년 2월 9일
Dear Steven,Thank you for taking the time to share your experience. We're delighted you found our room amenities and staff commendable. We sincerely apologize for any discomfort caused by external factors. We prioritize guest safety and are addressing the concerns raised. Your feedback is invaluable, and we hope to have the opportunity to provide you with an even better experience in the future. Please feel free to reach out directly if you have further comments or if there's anything we can do to regain your trust.Kind Regards,Motel 6 Richland Management

8/10 - 좋아요

Daniel

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 편의 시설/서비스
This motel 6 has had recently renovated rooms so it's probably the nicest looking motel 6 room that I've been in. The shower floor creaked and the bed frame seem like it was broke or something It was making a noise anytime you sat on it but other than that the room was fine.
2023년 11월에 1박 숙박함
답변 제공: Motel 6 Richland Management 님, 2023년 11월 30일
Dear Daniel,Thank you for choosing to stay with us and for sharing your feedback. We appreciate your positive remarks on our recently renovated rooms. We apologize for any inconvenience with the shower floor and bed frame; your observations will be addressed promptly. Our commitment is to provide a comfortable experience, and your insights help us improve. We hope to welcome you back for an even more enjoyable stay.Kind Regards,Motel 6 Richland Management

10/10 - 훌륭해요

Bryan

연인과의 여행
좋아요: 직원 및 서비스
Easy check in and good room
2023년 11월에 1박 숙박함
답변 제공: Motel 6 Richland Management 님, 2023년 11월 29일
Dear Bryan,Thank you for your kind words! We're delighted to hear that your check-in experience was smooth and that you enjoyed your room. Our team strives to provide exceptional service, and we look forward to welcoming you back for another enjoyable stay. If there's anything specific you'd like to share for us to improve upon, please feel free to let us know. Your feedback is valuable to us.Kind Regards,Motel 6 Richland Management

10/10 - 훌륭해요

Bryan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함
답변 제공: Motel 6 Richland Management 님, 2023년 11월 24일
Dear Bryan,Thanks so much for giving us your take on how we are doing. We're glad customers like you have a great experience at Motel 6 Richland.Kind Regards,Motel 6 Richland Management

6/10 - 괜찮아요

Darla

반려동물 동반 여행
I was disappointed when I took a shower. The water was barely warm. Other than that the room was okay
2023년 11월에 1박 숙박함
답변 제공: Motel 6 Richland Management 님, 2023년 11월 14일
Dear Darla,Thank you for choosing our hotel and for providing your feedback. We apologize for the inconvenience you experienced with the water temperature during your stay. Your comfort is our priority, and we will investigate this matter promptly to ensure it is addressed. We appreciate your understanding and hope to welcome you back for a more enjoyable stay in the future.Kind Regards,Motel 6 Richland Management

4/10 - 별로예요

DIanne

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We only stayed because everything else was booked. You can tell improvements are being made… but it was like they ran out of money when they got to the bathroom. Everything updated but the shower.. The shower was disgusting and there were hairs in the shower. Sheets had small stains. No mini fridge. Sleep only accommodations. Very expensive for basic stay. You could see daylight under the door.
2023년 11월에 1박 숙박함
답변 제공: Motel 6 Richland Management 님, 2023년 11월 7일
Dear DIanne,We appreciate your feedback and apologize for any inconveniences during your stay. We are actively working on improving our accommodations, and your comments are valuable for our ongoing upgrades. Please know that we take cleanliness seriously and will address the issues you mentioned. While we offer budget-friendly options, we aim to provide a comfortable experience. We hope you consider giving us another chance in the future, so we can demonstrate our commitment to guest satisfaction.Sincerely,Motel 6 Richland Management

6/10 - 괜찮아요

Barbara

2023년 11월에 1박 숙박함
답변 제공: Motel 6 Richland Management 님, 2023년 11월 7일
Dear Barbara,Thank you for reviewing your stay at Motel 6 Richland. We hope you enjoyed our on-site amenities and enjoyed our convenient location in Motel 6 Richland.Kind Regards,Motel 6 Richland Management