숙박 시설 입구

컴포트 인 여행 후기

2.5 out of 5
컴포트 인
106 Holiday Inn Drive, Kings Mountain, NC

이용 후기

7.2

좋아요

평점 10 - 훌륭해요. 468개 이용 후기 중 154개" "
평점 8 - 좋아요. 468개 이용 후기 중 121개" "
평점 6 - 괜찮아요. 468개 이용 후기 중 80개" "
평점 4 - 별로예요. 468개 이용 후기 중 56개" "
평점 2 - 너무 별로예요. 468개 이용 후기 중 57개" "

7.0/10

청결 상태

8.2/10

직원 및 서비스

7.2/10

편의 시설/서비스

6.8/10

숙박 시설 상태 및 시설

7.0/10

친환경

이용 후기

2/10 - 너무 별로예요

Alvin

가족 여행
좋아요: 편의 시설/서비스
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Hair in the jacuzzi
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 24일
Hello Alvin,We appreciate you taking the time to share your feedback with us. Your concerns have been noted, and we encourage you to reach out to our management team for further assistance with this matter. Thank you for bringing this to our attention so we can continue to improve our services.

8/10 - 좋아요

ARVONIA

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staf was friendly rooms were clean and roomly
2024년 3월에 2박 숙박함
답변 제공: Manager 님, 2024년 3월 20일
Hello ARVONIA,We are delighted to hear that you found our staff friendly and our rooms clean and spacious during your stay. We appreciate your positive feedback and hope to welcome you back again soon.

4/10 - 별로예요

HATTIE

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Absolutely nothing
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 17일
Hello HATTIE,We regret to hear that your experience did not meet expectations. Your feedback is valuable to us for continuous improvement. Thank you for letting us know.

2/10 - 너무 별로예요

Long

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I booked through Expedia booking. I check in ,went to the room and was not the room I booked. The room smelled with strong like perfume covering up something , not sure what. I can’t get a refund so I just check out 15 minutes after check in. Both hotel and Expedia are bad business.
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 14일
Hello Long, We apologize for any inconvenience you experienced during your stay. Our team works hard to meet guests' expectations. Please reach out to management directly so we can address your concerns properly. Your feedback is valuable to us as we strive to enhance our services for all guests.

10/10 - 훌륭해요

Kathleen

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
went to be close to casino and was surprisingly pleased with appearance and location
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 6일
Hello Kathleen,We are delighted to hear that you enjoyed our hotel's appearance and convenient location near the casino. We strive to provide a positive experience for all our guests. If there's anything else we can do to enhance your future stays, please don't hesitate to let us know.

10/10 - 훌륭해요

Jacqueline 님, Tampa

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Everything was great
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 9일
Hello Jacqueline,We are delighted to hear that you enjoyed your stay with us! Your positive feedback is greatly appreciated and we hope to welcome you back soon.

8/10 - 좋아요

Carolyn

좋아요: 청결 상태
2024년 2월에 2박 숙박함
답변 제공: Manager 님, 2024년 3월 1일
Hello Carolyn, Thank you for staying with us. We would appreciate it if you could provide us with more details about your experience, so that we can address any issues you may have encountered. We value your feedback and want to ensure that your future stays are more enjoyable.

2/10 - 너무 별로예요

Cameron

출장 여행
별로예요: 숙박 시설 상태 및 시설
Disgusting.
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 21일
Hello Cameron, We're disappointed to hear about your experience and value your feedback. Feel free to reach out to our management team for further assistance with your concerns.

10/10 - 훌륭해요

Sheila

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great staff
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 6일
Hello Sheila,Thank you for your kind words about our staff! We take pride in providing exceptional service to our guests and it's fantastic to hear that our team made a positive impression on you. We hope to have the pleasure of welcoming you back in the future for another great experience.

6/10 - 괜찮아요

Lily

반려동물 동반 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Kids runnimNg aroumNd and smoke all around late night
2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 29일
Hello Lily,Thank you for sharing your feedback regarding your recent stay. We regret any inconvenience caused by the disturbance caused by other guests. We strive to ensure a peaceful and comfortable atmosphere for all our guests and will address this matter with proper supervision. We appreciate your understanding and hope to have the opportunity to welcome you back in the future.

10/10 - 훌륭해요

Sheila

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Only place stay King Mtn NC
2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 25일
Hello Sheila,Thank you for choosing our hotel during your visit to King Mountain, NC. We appreciate your feedback and apologize for any inconvenience caused during your stay. We value your input and will take your comments into consideration as we continually strive to improve our services. We hope to have the opportunity to welcome you back in the future for an even more enjoyable experience.

10/10 - 훌륭해요

Sheila

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Only place stay King Mtn NC
2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 25일
Hello Sheila,Thank you for choosing our hotel during your recent visit to King Mountain, NC. We appreciate your feedback and apologize for any inconvenience you may have experienced during your stay. We strive to provide a comfortable and enjoyable experience for all our guests. Your comments will be shared with our team to ensure we continue to improve our services. We hope to have the opportunity to welcome you back in the future.

8/10 - 좋아요

bhush

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It's close to my work.
2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 25일
Hello bhush,We appreciate your feedback regarding our hotel's convenient location near your workplace. We strive to provide our guests with a convenient and comfortable stay. If there is anything specific you would like to share, we encourage you to contact our management team directly. Thank you for choosing our hotel, and we hope to welcome you back in the future.

6/10 - 괜찮아요

Donald

2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 20일
Hello Donald,We appreciate you choosing our hotel for your recent stay. If there is anything specific you would like to share about your experience, please do not hesitate to reach out to us directly. We would like to address any concerns you may have had and ensure that we continue to improve our services. We hope to have the opportunity to welcome you back in the future and provide you with a better stay.

10/10 - 훌륭해요

Christian

2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 9일
Hello Christian,We are delighted to hear that you had a wonderful stay with us! We strive to provide exceptional service and it is rewarding to know that we met your expectations. We look forward to welcoming you back in the future for another great experience at our hotel.

8/10 - 좋아요

Richard

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 13일
Hello Richard,Thank you for choosing our hotel for your recent stay. We appreciate your positive rating and are delighted to hear that you had a great experience with us. If there is anything else we can do to enhance your next visit, please do not hesitate to let us know. We look forward to welcoming you back soon.

10/10 - 훌륭해요

Luis Arnulfo Toledo

2023년 12월에 3박 숙박함
답변 제공: Manager 님, 2024년 1월 10일
Hello Luis Arnulfo Toledo,We are thrilled to hear that you had an excellent experience at our hotel! Our team works hard to provide exceptional service to our guests, and we are glad that we succeeded in making your stay a memorable one. We look forward to welcoming you back on your next visit!

8/10 - 좋아요

Sharon

2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 27일
Hello Sharon,We're delighted to hear that you had a positive experience during your stay with us! We appreciate your support and hope to welcome you back in the future. If you have any additional feedback, please don't hesitate to reach out to us directly.

8/10 - 좋아요

Kathy

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 2박 숙박함
답변 제공: Manager 님, 2024년 1월 8일
Hello Kathy, Thank you for choosing our hotel for your stay. We appreciate your rating and hope you had a pleasant experience overall. If there's anything specific you'd like to share about your stay, please feel free to reach out to us directly. We value your feedback and look forward to welcoming you back in the future.

4/10 - 별로예요

Jordan

별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
If you’re looking for a cheap, convenient place to rest your head, good place. I was charged twice for an early check in fee, the room online did not match the room I requested, asked not to be on the second floor…I was assigned to the second floor. Weed was the biggest issue of the stay as that is all you smelled up there. Staff was nice, but that’s all I have positive.
2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 3일
Hello Jordan, Thank you for choosing our hotel for your recent stay. We apologize for any inconvenience you may have experienced during your visit. We pride ourselves in providing excellent service and value to our guests. We appreciate your feedback regarding the check-in fee and room assignment, and will address this with our team. We apologize for any inconvenience caused by the odor issue, as our property enforces a strict non-smoking policy. We appreciate your kind words about our staff and hope you will consider staying with us again in the future.

4/10 - 별로예요

Richard

좋아요: 직원 및 서비스
별로예요: 청결 상태
We’ve stayed here before and it was average, but this time cockroaches were found in room alive and well. Management put us in another room and same thing cockroaches.
2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 2일
Hello Richard, Thank you for taking the time to write this review and share your experience. This is certainly not taken lightly and has been forwarded to management for review. Providing our guests with a safe and enjoyable experience is of extreme importance to us. Thank you for alerting us to a potential pest problem. We are investigating and treating to make sure that this is an isolated incident. I assure you that we have strict guidelines we follow, and cleanliness issues are very important to us and are being addressed immediately with our staff. We are always looking for ways to improve upon the guest experience even with limited staffing. We are working hard to improve our provided services and hope you will return to experience them with a future stay.

10/10 - 훌륭해요

LEROY

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 2박 숙박함
답변 제공: Manager 님, 2024년 1월 2일
Hello LEROY,Thank you for choosing our hotel for your stay! We're thrilled that you had a fantastic experience with us. Should you have any further feedback or suggestions, please do not hesitate to reach out to us. We look forward to welcoming you back in the future.

4/10 - 별로예요

Stephen

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Nice stay if just need a quick stay, not vacation
Hotel must’ve been in the middle of a renovation project. Hallways heavily covered in smell of Febreeze to cover the smell of weed in areas. Elevator needs updating. Bathrooms are small. Despite the number of rooms in the place, seems we were placed clear on the other side of the property, which made for an even longer walk to breakfast the next morning. The view out our window overlooked the outdoor pool, which was an absolute mess & filthy eyesore! Much patience is needed at breakfast as it takes each person roughly 5mins each to make their breakfast plate & allowing others to slide through. The biggest perks of this hotel: right off the highway & several food options nearby. Also quick drive to the nearby casino, one exit away.
2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 30일
Hello Stephen,Thank you for sharing your feedback with us. We apologize for any inconvenience you experienced during your stay. While we strive to provide a comfortable stay for all our guests, we understand that some aspects fell short of your expectations. Please know that we value your comments and will take them into consideration as we continue to improve our facilities and services. We hope you will consider staying with us again in the future.

6/10 - 괜찮아요

cathy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I stay at this motel when I visit family in town. It's very clean and the staff at the front desk are usually very, very friendly and willing to help with any issues. This past trip was not as pleasant as previous ones because of the location of my room. It was on a busy hall where the outside door slammed until late at night and early in the a.m. I know I should've moved but once I got settled, I didn't want to change room (my mistake). I kept the air on, to drown out the sound. However, the room was very clean and inviting. I stayed 3 nights, and spent a lot of time in the room because it poured rain for two days! Visited family on and off. Very nice motel.. great breakfast! One other thing to mention, is that I felt safe in this motel. I had a carload of Christmas gifts that I couldn't deliver due to the pouring rain. They had to stay in the car but the motel has an excellent camera security system. My gifts were safe. I was safe. I highly recommend this motel!
2023년 12월에 3박 숙박함
답변 제공: Manager 님, 2023년 12월 30일
Hello cathy,Thank you for staying with us and for your positive feedback! We are delighted to hear that you found our motel clean and inviting, and that our staff was friendly and helpful. We apologize for any inconvenience you experienced due to the location of your room, and we appreciate your understanding in not wanting to change rooms once settled. We're glad to hear that our security system provided you with peace of mind and that you felt safe during your stay. We hope to welcome you back again soon!

6/10 - 괜찮아요

Patrick

2023년 12월에 3박 숙박함
답변 제공: Manager 님, 2023년 12월 28일
Hello Patrick, Thank you for choosing to stay with us. We appreciate your feedback and would love to hear more about your experience. Please feel free to reach out to us directly so that we can address any concerns you may have had during your stay. We hope to have the chance to welcome you back in the future.

4/10 - 별로예요

Eshe

아이를 동반한 가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태
There were roaches near the beds on the wall
2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 26일
Hello Eshe, Thank you for alerting us to a potential pest problem. We are investigating and treating to make sure that this is an isolated incident. I assure you that we have strict guidelines we follow, and cleanliness issues are very important to us and are being addressed immediately with our staff. We are always looking for ways to improve upon the guest experience and I hope you will return to see how we continue to grow and evolve.

6/10 - 괜찮아요

William

단체 여행
좋아요: 직원 및 서비스
In the process of having upgrades but without closing the area under construction
2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 19일
Hello William, Thank you for your feedback about your recent stay with us. We apologize for any inconvenience caused by the ongoing construction. While we strive to minimize disruption, we understand it can affect the overall experience. We appreciate your understanding during this time and hope you were still able to enjoy your stay.

10/10 - 훌륭해요

Jesse

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This is a great location, the room are very well taken care of and the beds are extremely comfortable
2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 16일
Hello Jesse,We are glad to hear that you enjoyed our hotel's location and well-maintained rooms. Providing our guests with a comfortable stay is always our top priority. Thank you for your kind feedback!

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 직원 및 서비스, 객실의 편안함
2023년 12월에 2박 숙박함
답변 제공: Manager 님, 2023년 12월 16일
Dear Guest,Thank you for choosing to stay with us. We appreciate your patronage and hope you had a pleasant experience during your time at our hotel. If you have any specific feedback or concerns, we encourage you to reach out to us directly so we can address them accordingly. We look forward to the opportunity to serve you better in the future.

10/10 - 훌륭해요

Sandra

단체 여행
Clean and the bed sleeps great!
2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 10일
Hello Sandra,Thank you for your feedback! We're glad to hear that you found our hotel clean and enjoyed a comfortable sleep on our beds. We appreciate your kind words and hope to welcome you back in the future for another great stay.

10/10 - 훌륭해요

Bill

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I was nice
2023년 12월에 2박 숙박함
답변 제공: Manager 님, 2023년 12월 7일
Hello Bill,We appreciate you taking the time to share your experience with us. It's great to hear that you found our hotel to be enjoyable. If you have any other feedback or suggestions, please feel free to reach out to our management team. Thank you again for your kind words!

10/10 - 훌륭해요

Deborah

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Property was easy to navigate to and close to many amenities. Check-in was supereasy and staff was very friendly and informative! Very clean and comfortable as well. Thank you!
2023년 11월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 2일
Hello Deborah,Thank you for taking the time to share your experience at our hotel. We are thrilled to hear that you found our property easy to navigate and conveniently located near amenities. It's great to know that our check-in process was smooth and that our staff provided friendly and informative service. We take pride in maintaining a clean and comfortable environment for our guests. Your kind words are truly appreciated!

8/10 - 좋아요

Sengtavanh

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Comfortable bed and clean room.
2023년 11월에 1박 숙박함
답변 제공: Manager 님, 2023년 11월 29일
Hello Sengtavanh,Thank you for your feedback! We're delighted to hear that you found our beds comfortable and your room clean. Guest satisfaction is our top priority and we appreciate you taking the time to share your positive experience with us. We hope to welcome you back in the future for another great stay.

4/10 - 별로예요

Mark

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Overall the room was in need of repair. Toilet was not anchored to floor, shower curtain rod falling down, hvac unit made awful sound
2023년 11월에 3박 숙박함
답변 제공: Manager 님, 2023년 11월 30일
Hello Mark, Thank you for sharing your feedback with us. We appreciate your comments regarding the condition of your room, and we apologize for any inconvenience you experienced. We will make sure to address these concerns with our maintenance team to ensure all necessary repairs are made. Your input helps us improve our guest experience.

8/10 - 좋아요

Darrick

2023년 11월에 7박 숙박함
답변 제공: Manager 님, 2023년 12월 15일
Hello Darrick, Thank you for choosing to stay with us. We appreciate your support and hope you had a pleasant experience at our hotel. If you have any feedback or suggestions, please feel free to reach out to us directly. We value your input and would love to hear from you. Safe travels!

8/10 - 좋아요

Carolyn

좋아요: 청결 상태, 직원 및 서비스
I liked how quiet the room was.
2023년 11월에 2박 숙박함
답변 제공: Manager 님, 2023년 11월 25일
Hello Carolyn,Thank you for your positive feedback on the quietness of your room. We strive to provide a peaceful and relaxing environment for our guests. We appreciate your kind words and hope to welcome you back in the future for another tranquil stay.

8/10 - 좋아요

Brett

아이를 동반한 가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property is right off a highway and seems to be decently safe. The rooms are fine, but they do kind of smell weird. We had to request clean sheets, but the staff was happy to oblige. Breakfast was really good for a continental breakfast and includes hot food.
2023년 11월에 3박 숙박함
답변 제공: Manager 님, 2023년 11월 23일
Hello Brett,Thank you for choosing our hotel for your recent stay. We appreciate your feedback and are glad to hear that you found the property to be safe and the rooms satisfactory. We apologize for any inconvenience caused by the smell and appreciate your understanding. We will address the issue with our housekeeping team. We are pleased that you enjoyed our breakfast selection. We hope to welcome you back for a future visit.

10/10 - 훌륭해요

Rosa

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Cimfort inn has great accommodations, friendly staff, great food, near casino entertainment and so much more
2023년 11월에 1박 숙박함
답변 제공: Manager 님, 2023년 11월 21일
Hello Rosa,Thank you for sharing your positive experience at Comfort Inn! We're thrilled to hear that you enjoyed our accommodations, friendly staff, delicious food, and convenient proximity to casino entertainment. We strive to provide a memorable stay for all our guests, and we appreciate your feedback. We hope to welcome you again in the future for another outstanding experience.

8/10 - 좋아요

Carolyn

좋아요: 편의 시설/서비스
Nice room could use more lights in the hallway.
2023년 11월에 2박 숙박함
답변 제공: Manager 님, 2023년 11월 19일
Hello Carolyn,Thank you for your feedback regarding the lighting in the hallway. We appreciate your input and will take it into consideration for future improvements.

4/10 - 별로예요

Amanda

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
별로예요: 숙박 시설 상태 및 시설
Room was clean, so not the staff's fault, but the whole room smelled like mildew - the whole place was also super worn down.
2023년 11월에 1박 숙박함
답변 제공: Manager 님, 2023년 11월 19일
Hello Amanda,Thank you for choosing to stay with us and for sharing your feedback. We're glad to hear that you found the cleanliness of the room satisfactory. We apologize for any inconvenience caused by the odor and the condition of the property. Our team works diligently to address such issues promptly. We appreciate your input and will definitely consider it as we continue to make improvements.

10/10 - 훌륭해요

Celena

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good stay, clean rooms
2023년 11월에 1박 숙박함
답변 제공: Manager 님, 2023년 11월 15일
Hello Celena,Thank you for choosing our hotel for your recent stay. We are glad to hear that you found our rooms clean. Your satisfaction is our priority and we hope to welcome you back soon for another enjoyable experience.

8/10 - 좋아요

Ormond

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 11월에 1박 숙박함
답변 제공: Manager 님, 2023년 11월 17일
Hello Ormond,Thank you for taking the time to share your feedback with us. We appreciate your positive rating and we're glad to hear that overall you had a good experience during your stay. If there's anything else we can do to assist you, please don't hesitate to let us know.

10/10 - 훌륭해요

LaCharles

2023년 11월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 7일
Hello LaCharles,We are thrilled to hear that you had an excellent stay with us! If you have any further feedback or if there is anything else we can assist you with, please feel free to reach out to us. We appreciate your support and hope to welcome you back soon for another outstanding experience.

6/10 - 괜찮아요

Peter

좋아요: 청결 상태
Lot of noise.
2023년 11월에 1박 숙박함
답변 제공: Manager 님, 2023년 11월 12일
Hello Peter,We apologize for any inconvenience caused by the noise during your stay. At our hotel, we strive to maintain a peaceful environment for all guests. We encourage you to reach out to our management team directly with any specific concerns so that we can address them accordingly. Thank you for your feedback.

8/10 - 좋아요

Kathleen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice stay
It was a nice hotel to stay at. Everyone was very pleasant and it seemed included a free continental breakfast which was a variety of different food and coffee. The only thing that disappointed me was the outdoor pool was closed and I wasn’t aware. I guess it is seasonal, closes in September. Other than that you pay for what you get. I lived my king size bed with whirlpool tub, that was so relaxing. There was a Starbucks, Waffle House and Mc Donald’s close by that I was able to walk to.
2023년 11월에 1박 숙박함
답변 제공: Manager 님, 2023년 11월 11일
Hello Kathleen,Thank you for choosing our hotel for your stay. We're glad to hear that you found our staff pleasant and enjoyed our free continental breakfast with its variety of options. We apologize for any inconvenience with the outdoor pool closure; it is indeed a seasonal closure that occurs in September. However, we're pleased to hear that you enjoyed the comfort of your king-size bed with whirlpool tub and that you were able to conveniently access nearby dining options. We appreciate your feedback and hope to host you again in the future.

2/10 - 너무 별로예요

Joe

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
The room was dirty and had a bad odor. The bathroom wall was rotted and dry wall was falling on the floor.
답변 제공: Manager 님, 2023년 11월 8일
Hello Joe,Thank you for sharing your feedback regarding your recent stay. We apologize for any inconvenience you may have encountered. We value cleanliness and maintenance, and we regret to hear about your experience. We have shared your concerns with our team for immediate attention.

6/10 - 괜찮아요

Raymond

연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
별로예요: 청결 상태
To many stick bugs other than that flawless
2023년 10월에 2박 숙박함
답변 제공: Manager 님, 2023년 11월 1일
Hello Raymond, Thank you for your feedback regarding your recent stay with us. We appreciate your kind words about our hotel. We apologize for any inconvenience caused by the presence of stick bugs. We will address this matter with our pest control team to ensure a better experience for our future guests. We hope to have the opportunity to welcome you back in the future.

10/10 - 훌륭해요

Kinyatta

2023년 10월에 1박 숙박함
답변 제공: Manager 님, 2023년 11월 19일
Hello Kinyatta,Thank you for your positive review! We are delighted to hear that you had a wonderful stay at our hotel. It is our aim to provide exceptional service and a comfortable experience for all our guests. We appreciate your kind words and hope to have the pleasure of hosting you again in the future.

4/10 - 별로예요

Jodi

별로예요: 청결 상태, 숙박 시설 상태 및 시설
The room smelled really bad, the air conditioner barely worked, and then the toilet didn’t flush correctly.
2023년 10월에 1박 숙박함
답변 제공: Manager 님, 2023년 10월 29일
Hello Jodi,We apologize for the inconvenience caused. Please be assured that we take your feedback seriously and will address the issues you mentioned to improve our services. Thank you for bringing this to our attention.

10/10 - 훌륭해요

Sheila

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스
Great lodging
2023년 10월에 1박 숙박함
답변 제공: Manager 님, 2023년 10월 27일
Hello Sheila,Thank you for your positive feedback! We're delighted that you enjoyed your stay. We hope to welcome you back soon for another great experience.