Hello Teresa, We appreciate your feedback and regret to hear about your experience. Guest safety is our priority, and we will address the room concerns you mentioned. Your breakfast experience does not meet our usual standards, and we will address this internally. Regarding the deposit, please contact management for clarification on our policy. Thank you for bringing these matters to our attention.

Hello Erica,We appreciate your feedback on your recent stay with us. We take all guest comments seriously and will share your concerns with our team for improvement. Our priority is to ensure all guests have a comfortable experience during their stay. Thank you for highlighting the positives during your visit.

Hello carol,We appreciate you choosing to stay with us and hope you had a pleasant experience overall. If there were any aspects of your stay that could have been improved, please don't hesitate to reach out to us directly so we can address them accordingly. We look forward to welcoming you back in the future.

Hello Mark I,We appreciate you sharing your experience with us. Guest safety is a top priority for us, and we advise guests to follow safety precautions for their belongings. We encourage you to reach out to hotel management directly with any further concerns regarding your stay.

Hello Molina, We appreciate your feedback and apologize for any inconvenience you experienced. We recommend guests ask our staff for local dining suggestions. We will address the maintenance issues mentioned to improve our services. Thank you for bringing this to our attention.

Hello Jorge,We apologize for any inconvenience caused by the delay in returning your deposit. For further assistance with this matter, please reach out to our management team directly. Thank you for sharing your feedback with us.

Hello Jessica, We regret to hear about the inconveniences faced during your stay. Guest feedback is valuable in helping us improve our services, and we have shared your comments with the relevant departments for further review and action. We strive to ensure a comfortable experience for all our guests.

Hello Heber,We appreciate your feedback and are glad to hear you found our staff attentive and our service excellent. We will address the issue with the room's smell to ensure a more pleasant experience for our future guests. We hope to welcome you back again soon!

Hello El,We are delighted to hear that you had a fantastic stay with us! If you ever plan to visit again, please don't hesitate to reach out.

Hello LIUBA, Thank you for staying with us. We would appreciate it if you could provide us with more details about your experience, so that we can address any issues you may have encountered. We value your feedback and want to ensure that your future stays are more enjoyable.

Hello Carri, We apologize for the inconvenience you experienced during your stay. We appreciate your feedback and will address the issues mentioned to ensure a better experience for future guests. If you have any further concerns or would like to discuss your stay in more detail, please contact our management team directly. Your satisfaction is important to us, and we hope to welcome you back in the future.

Hello Alma,We are pleased to hear that you found our front desk team accommodating and your room clean during your stay. We value your feedback and are glad you enjoyed the Dove brand soaps provided. Your comments are important to us as we strive to provide excellent service to all our guests. Thank you for taking the time to share your experience with us.

Hello Alma, We are sorry to hear that your stay did not meet expectations. Please feel free to reach out to us directly so we can address any concerns you may have.

Hello Roy,We're thrilled to hear you had a wonderful stay with us! If you have any further comments or suggestions, please don't hesitate to get in touch. We hope to welcome you back soon for another fantastic experience!

Hello Ariana,We are pleased to hear that you found our hotel to be conveniently located near the Frost Bank Center. Your feedback is greatly appreciated, and we hope you had an enjoyable stay with us. Thank you for choosing to stay at our hotel, and we look forward to welcoming you back in the future.

Hello Yolanda, We appreciate your feedback and apologize for any inconvenience caused. Our team is constantly working on improving our facilities to enhance guest experience. Thank you for bringing this to our attention.

Hello Lourdes, Thank you for sharing your feedback with us. We will make a note of your suggestions for future improvements. We appreciate your insights on the pillow and TV channels. Your comments help us enhance the guest experience for all our visitors.

Hello Erik, We apologize for any inconvenience you experienced during your stay. Your feedback is valuable as we strive to improve our services. Please feel free to reach out to our management team with any further concerns you may have regarding your experience. Thank you for bringing these matters to our attention.

Hello Jesus, We appreciate your feedback and regret to hear that your expectations were not met. We constantly strive to improve our services and hope to welcome you back in the future to experience any updates we may have implemented.

Hello Vincind, Thank you for alerting us to a potential pest problem. We are investigating and treating to make sure that this is an isolated incident. I assure you that we have strict guidelines we follow, and cleanliness issues are very important to us and are being addressed immediately with our staff. We are always looking for ways to improve upon the guest experience and I hope you will return to see how we continue to grow and evolve.

Hello Luis,We are sorry to hear that your experience did not meet expectations. Please feel free to contact us directly so we can address any concerns you may have. We value your feedback and would appreciate the opportunity to make things right.

Hello Gabrielle, We appreciate you sharing your experience with us. Your feedback is important, and we apologize for the issues you encountered during your stay. We strive to provide a comfortable and pleasant environment for all our guests, and we will address your concerns with our housekeeping and maintenance teams. Thank you for bringing these matters to our attention so we can improve our services for future guests.

Hello Laynee, We appreciate your feedback and apologize for any inconvenience you experienced during your stay. Safety and security are our top priorities, and we will address the issues mentioned to ensure a comfortable environment for all guests in the future. Thank you for bringing these concerns to our attention.

Hello Yosnelis,We appreciate you taking the time to share your feedback with us. If you have any further comments or concerns, please don't hesitate to reach out to us directly. Your experience is valuable to us and we hope to welcome you back in the future.

Hello Layton, We apologize for any inconvenience caused during your stay. Your feedback will be shared with our team for review and improvement purposes. Should you have any further concerns, we recommend reaching out directly to our management team for assistance.

Hello Annette, We appreciate your feedback regarding your recent stay. We will ensure your comments are shared with the appropriate teams for improvement. Our aim is always to provide a comfortable stay for all guests and we apologize for any inconvenience caused. Feel free to reach out to our management for further assistance on this matter.

Hello Susie, We're sorry to hear that your experience didn't meet your expectations. Please feel free to reach out to us with any further details so we can address any issues you encountered.

Hello Candace, We apologize for the inconvenience you experienced during your stay. Your feedback on the water temperature and maintenance issues is valuable. We always strive to ensure guest satisfaction and have shared your comments with the relevant departments for their review and immediate attention. Your comfort is our priority, and we appreciate your understanding in these matters.

Hello Kristina,We are sorry to hear that your experience did not meet your expectations. Please feel free to contact us directly to discuss any concerns you may have had during your stay. We value your feedback and would appreciate the opportunity to address any issues you encountered.

Hello Crisoforo,Thank you for your feedback on our hotel's cleanliness. We strive to provide a pleasant and comfortable stay for our guests. We appreciate your positive comments.

Hello Brandy,Thank you for choosing our hotel for your recent stay. We're grateful for your feedback and are pleased to hear that you found our place enjoyable. We appreciate your support and hope to welcome you back in the future.

Hello Diana, We appreciate you taking the time to share your experience with us. If you have any further comments or suggestions, please feel free to reach out to us directly. We hope to welcome you back soon!

Hello Angela,Thank you for your positive feedback! We're delighted to hear that you found our hotel to be clean and well-maintained. It's wonderful that everything worked properly during your stay, including the comfortable bed. We strive to provide friendly and efficient service, so we're glad to hear that our front desk staff made a positive impression. We understand the importance of privacy and allowing guests to have a relaxing experience, so we're glad you appreciated that aspect of your stay. We hope to welcome you back in the future for another 5-star experience.

Hello Eddie,We appreciate you taking the time to share your positive feedback with us. It's wonderful to hear that you had an excellent experience during your stay. Thank you for choosing our hotel and we hope to have the pleasure of welcoming you back in the future.

Hello Nerida Alejandra,Gracias por compartir tu experiencia en nuestro hotel. Nos complace saber que encontraste una buena relación calidad-precio y que pudiste disfrutar de un ambiente tranquilo. Valoramos tus comentarios y esperamos poder darte la bienvenida nuevamente en el futuro.

Hello Brian, Thank you for choosing our hotel for your stay. We are delighted to hear that you found value in our pricing. We look forward to welcoming you back on your next visit.

Hello Wendy,Thank you for sharing your positive experience with our friendly front desk staff and clean rooms. We appreciate your kind words and are glad to hear that you were satisfied with our service. Should you have any further inquiries or feedback, please feel free to reach out to us. We hope to welcome you back on your next visit.

Hello Lyf,We are delighted to hear that you had a wonderful stay at our hotel! We look forward to welcoming you back soon for another exceptional experience.

Hello Eddie,Thank you for your kind words! We are delighted to hear that you received excellent service during your stay. Our team prides themselves on delivering exceptional customer service to all of our guests. We hope to have the pleasure of welcoming you back in the future.

Hello Herbert,Thank you for bringing this matter to our attention. We strive to provide exceptional service and we apologize for any inconvenience caused. We appreciate your feedback and will address this with our team to ensure that future guests have a more positive experience.

Hello Alma De,Thank you so much for taking the time to appreciate our dedicated cleaning staff! We're glad to hear that they provided you with clean towels throughout your stay. We strive to ensure that our guests' needs are met during their time with us. We look forward to welcoming you back in the future for another memorable stay.

Hello arturo,¡Gracias por tomarse el tiempo para dejarnos un comentario! Nos complace saber que disfrutó de la excelente atención y del delicioso desayuno durante su estancia. Esperamos tener la oportunidad de darle la bienvenida de nuevo en el futuro cercano.

Hello Robert, We apologize for any inconvenience you may have experienced during your stay. We encourage you to reach out to our hotel directly so that we can address any specific concerns you may have had. Our team is committed to providing exceptional service to all our guests and we appreciate the opportunity to improve. Thank you for choosing our hotel and we hope to welcome you back in the future.

Hello Robert, We're sorry to hear that your recent experience at our hotel did not meet your expectations. We value your feedback and encourage you to reach out to our team directly so we can address any specific issues you encountered during your stay. We appreciate your patronage and hope to have the opportunity to improve your experience in the future.

Hello Mario Alberto,Nos complace saber que tu experiencia fue en general satisfactoria durante tu estancia en nuestro hotel. ¡Gracias por compartir tus comentarios positivos! Esperamos poder recibirte nuevamente en el futuro y brindarte otro excelente servicio.

Hello Marlon thamar,Thank you for sharing your feedback regarding your recent stay with us. We apologize for any inconvenience you may have experienced with our reception services. We appreciate your input and will use it to further improve our guest experience. We hope to have the opportunity to welcome you back and provide you with a better stay in the future.

Hello Peter,Thank you for choosing our hotel for your stay! We're thrilled to hear that you had a fantastic experience with us. We strive to provide excellent service and a comfortable stay for all our guests. If you have any suggestions or comments, please feel free to reach out to us. We appreciate your support and hope to welcome you back soon!

Hello Nelson,Thank you for sharing your feedback with us. We appreciate your time in providing your review and we are sorry to hear that you experienced some issues during your stay. We value all guest experiences and would welcome the opportunity to discuss your concerns further. Please reach out to our management team directly so we can address this matter.

Hello Jesus, We apologize for any dissatisfaction you experienced during your stay with us. We would appreciate it if you could kindly reach out to us directly with any specific feedback you may have, as we strive to address any issues and improve our guest experience. We hope to have the opportunity to better serve you in the future.

Hello Norio, We apologize for any discrepancies between the photos and the actual room. We appreciate your feedback regarding the door, and we will share this with our maintenance team for their attention. Thank you for bringing these concerns to our attention, and we apologize for any inconveniences caused.