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홀리데이 인 겐트 엑스포, IHG 호텔 여행 후기

4 out of 5
홀리데이 인 겐트 엑스포, IHG 호텔
Maaltekouter 3, 9051 St-Denijs Westrem, Ghent

이용 후기

7.6

좋아요

평점 10 - 훌륭해요. 647개 이용 후기 중 143개" "
평점 8 - 좋아요. 647개 이용 후기 중 319개" "
평점 6 - 괜찮아요. 647개 이용 후기 중 116개" "
평점 4 - 별로예요. 647개 이용 후기 중 48개" "
평점 2 - 너무 별로예요. 647개 이용 후기 중 21개" "

8.4/10

청결 상태

8.2/10

직원 및 서비스

7.6/10

편의 시설/서비스

7.8/10

숙박 시설 상태 및 시설

7.6/10

친환경

이용 후기

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good service and nice restaurant.
2018년 9월에 1박 숙박함
답변 제공: Jessie Boonaert 님, 2018년 10월 5일
Dear Anonymous, Thank you for your 5 out of 5. Kind regards Jessie Boonaert Front-Office Manager

10/10 - 훌륭해요

Gwanho

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
아주만족합니다
2017년 6월에 1박 숙박함

6/10 - 괜찮아요

ATLAS

좋아요: 객실의 편안함
Beste, Hartelijk dank voor uw score, hopelijk mogen we u in de toekomst wederom verwelkomen! Met vriendelijke groeten, Birgit De Peuter Front Office

8/10 - 좋아요

Yong-Sang

좋아요: 청결 상태, 직원 및 서비스
The room was clean and they were
The room was clean and they were kind. But the location is not good, it is far from downtown. We had to take a tram to the downtown more than 20 min..

6/10 - 괜찮아요

Keith 님, Benfleet

좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff are the best thing about this hotel. they are friendly, attentive and efficient. The Hotel itself is dated, showing sides of neglect (peeling wallpaper in room etc) and just tired. Its on an industrial estate with lovely views of an Ikea
2024년 3월에 1박 숙박함

8/10 - 좋아요

Ludovic

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Rapport qualité-prix. Super pour preparer le Sofico marathon de Gand
2024년 3월에 1박 숙박함

8/10 - 좋아요

Michel

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
Vier sterren is toch wel een beetje veel. Het hotel is uitgeleefd. Veel is versleten.
2024년 2월에 1박 숙박함

6/10 - 괜찮아요

arjen

출장 여행
좋아요: 직원 및 서비스
Just OK hotel
out dated hotel. Just enough for a stay and it does where a hotel is made for. Rooms are old but clean. Location is good next to the E17
2023년 12월에 1박 숙박함
답변 제공: Thomas Van Parijs, General Manager 님, 2023년 12월 14일
Dear Arjen,Thank you for taking the time to share your feedback.We're glad to hear that you found our location convenient, which is indeed ideal for guests looking to explore the area or needing quick access to transportation routes. We also appreciate your recognition of the cleanliness of our rooms, as our housekeeping team works diligently to maintain high standards. We have, however, noted that you felt the hotel's condition could use updating; we’re pleased to inform you that we have renovations planned to start, which will address this and enhance the overall guest experience. We are committed to providing comfortable accommodations and we are continuously working to improve our facilities and services.We very much look forward to seeing you again. Best regards,

10/10 - 훌륭해요

Andrea

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Todo genial
Todo muy bien! Desayuno de 10 y nos han dado dos habitaciones en lugar de 1 por indisponibilidad de la que habiamos reservado. Super resolutivos. muy limpio tambien.
2023년 12월에 1박 숙박함

8/10 - 좋아요

Tiny 님, Heist op den Berg

좋아요: 편의 시설/서비스
great diner, rooms ok, nice people
2023년 10월에 1박 숙박함

10/10 - 훌륭해요

Ricardo

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Lo mejor la amabilidad y colaboración que brinda el personal
2023년 10월에 1박 숙박함

10/10 - 훌륭해요

Ricardo

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
El personal muy amable y colaborador. Muy recomendado
2023년 10월에 4박 숙박함

10/10 - 훌륭해요

Jamarys 님, CHANDLER

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff super nice and helpful. The train is just a couple of minutes walk away and takes you straight into town. The food and coffee were great. The esthetics of the hotel are on the older side but it was very clean so I did not mind. I think the only negative is the loop driving around to get to the hotel. The signs aren’t the greatest so you may miss it the first time. This is not the hotels fault though so nothing negative really to say about this place.
2023년 9월에 2박 숙박함
답변 제공: Manager 님, 2023년 10월 8일
Dear Jamar,We'd like to thank you for reviewing your experience.We are delighted to hear that our staff made a positive impression on you and that you found them helpful. It's great to know that you enjoyed our food and coffee offerings as well. We take pride in maintaining a clean environment, even if our hotel's aesthetics may be on the older side.We apologize for any inconvenience you may have experienced with the loop driving around to get to the hotel. We understand that the signage can be challenging, but please know that we are working on improving it to make it easier for our guests to reach us. In the meantime, our location near the tram station provides a convenient alternative for getting to the city center.We very much look forward to seeing you again. Best regards,

6/10 - 괜찮아요

Hendrik

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Prijzig hotel.
Als je 180 euro voor een kamer betaald vind ik het een beetje over de top om ook nog 15 euro voor het parkeren te vragen. Het ontbijt is ook prijzig 19,50 Verder wel tevreden.
2023년 9월에 1박 숙박함
답변 제공: Thomas Van Parijs, General Manager 님, 2023년 9월 27일
Beste Hendrik,Bedankt voor uw review en feedback.We zijn blij te horen dat u over het algemeen tevreden was met uw verblijf. Wat betreft de parkeerkosten, deze zijn gebaseerd op de locatie van het hotel en de beschikbare faciliteiten. We bieden een beveiligde parkeerplaats met camerabewaking voor het gemak van onze gasten. We begrijpen echter dat de kosten voor sommige gasten een punt van zorg kunnen zijn.Wat betreft het ontbijt, we bieden een uitgebreid buffet met een verscheidenheid aan opties om aan de voorkeuren van onze gasten te voldoen. We begrijpen dat de prijs misschien niet voor iedereen geschikt is, maar we willen benadrukken dat we ook een goedkopere optie bieden met een Express Coffee en een croissant in onze Figaro bar. We hopen dat u in de toekomst van deze optie gebruik kunt maken.Een volgende keer staan we graag weer voor u klaar.Hartelijke groet,

8/10 - 좋아요

Annmaria

2023년 9월에 1박 숙박함

4/10 - 별로예요

Michael

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Reception staff were good on check in. Hotel however is dirty and out dated
2023년 9월에 1박 숙박함
답변 제공: Manager 님, 2023년 9월 4일
Dear Michael,Thank you for taking the time to share your feedback.We are glad to hear that our reception team provided good service during your check-in. However, we are disappointed to learn that you found the hotel to be outdated and not up to your cleanliness standards. Please know that we have plans for renovations starting very soon, which will address these concerns and improve the overall condition of our hotel.We apologize for any inconvenience you may have experienced during your stay and appreciate your feedback as it helps us to continually improve our services and facilities.We hope to be able to welcome you back on a return visit for an improved experience.Best regards,

6/10 - 괜찮아요

Azam

가족 여행
Could be much better
Standard. Entrance is good but rooms had several mosquitos and they are meant to be elimanatee before guests arrive. Instead we got told if had informed them they could have used treatmemt to try n get rid off them but was too late as we arrived past midnight for 1 night. No compensation given
2023년 8월에 1박 숙박함
답변 제공: Manager 님, 2023년 8월 31일
Dear Azam,Thank you for your kind feedback.We are glad to hear that you found our entrance to be welcoming. However, we apologize for the inconvenience caused by the mosquitoes in your room. We do provide anti-mosquito devices at the reception upon request, and we will make sure to be more proactive in addressing this issue in the future.We very much look forward to seeing you again. Best regards,

4/10 - 별로예요

실제 이용하신 고객

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
décevant
Accueil agréable par Raymond, parfait. Par contre une fois dans le couloir et la chambre, au secours ! frigo sale, lit confortable mais canapé lit inacceptable , impossible d ouvrir la fenêtre à cause de la climatisation qui fait un bruit d enfer. personnes qui frappent à la porte à 7h30 du matin, pas de brosse wc, wc dans la salle de bain, et pas de pression dans la douche, tres compliqué de se rincer. Accès à l hôtel correct mais en voiture uniquement. hôtel très cher qui a besoin d un bon rafraîchissement
2023년 8월에 2박 숙박함
답변 제공: Manager 님, 2023년 8월 18일
Cher Hôte,Merci pour votre commentaire.Nous sommes ravis que vous ayez apprécié le très bon accueil que vous avez reçu de la part de Raymond. Cependant, nous sommes désolés pour les désagréments que vous évoquez et tenons à vous assurer que nous prenons en compte vos remarques et travaillons constamment à améliorer nos services.Sachez que nos chambres sont équipées d'un système de ventilation et de climatisation individuel, et il est possible que du bruit soit émis lors de la mise en marche. Pour les fenêtres, nous vous conseillons de réserver une chambre côté extérieur lors de votre prochain séjour, car ces fenêtres peuvent être ouvertes partiellement. Enfin, nous sommes navrés pour la pression de la douche et les désagréments causés. Nous avons des douches écologiques dans nos salles de bain, ce qui peut expliquer la différence de pression pour certains clients.Nous tenons à préciser que notre hôtel est accessible en voiture, mais également en tramway, qui se trouve à seulement 250 mètres de l'hôtel et permet de rejoindre le centre-ville en 15 minutes. Le parking est sécurisé et surveillé par des caméras.Nous espérons avoir l'occasion de vous accueillir à nouveau pour vous offrir une expérience plus satisfaisante. Cordialement,

8/10 - 좋아요

Sean

아이를 동반한 가족 여행
좋아요: 직원 및 서비스
Staff were great when we arrived at 10pm, checkin was smooth. The hotel has seen better days and just a bit run down tbh. Not much around the local area for breakfast so we opted for theirs, 19 euros per adult (pricey) but kids (i think under 11) are free... very good variety so we started the day well. Big open air parking but why do you make us pay 7 euros? we're staying the night! For one night, it's close to the beautiful ghent and reasonably priced but i wouldn't stay there for longer... needs a revamp!
2023년 8월에 1박 숙박함
답변 제공: Manager 님, 2023년 8월 17일
Dear Sean,Thank you for taking the time to share your review.We are glad to hear that our staff provided great service during your late check-in and that you enjoyed our extensive breakfast buffet with a variety of options for both adults and children. We appreciate your feedback regarding the hotel's condition and would like to inform you that we have renovations planned in the near future to enhance our guests' experience.We understand your concern about the parking fee, and we would like to clarify that this charge helps us maintain the security and quality of our parking facilities. As for the local area, we are conveniently located near Flanders Expo and just a short tram ride away from the beautiful city of Ghent. We apologize if our hotel did not meet your expectations for a longer stay, but we hope that our upcoming renovations will improve the overall experience for our guests.We very much look forward to seeing you again. Best regards,

6/10 - 괜찮아요

Mykéla

별로예요: 숙박 시설 상태 및 시설
2023년 8월에 2박 숙박함

8/10 - 좋아요

María Asunción

2023년 8월에 1박 숙박함

6/10 - 괜찮아요

Jan

별로예요: 청결 상태, 숙박 시설 상태 및 시설
Ok
2023년 7월에 1박 숙박함
답변 제공: Thomas Van Parijs, General Manager 님, 2023년 7월 10일
Dear Jan,Thank you for taking the time to share your feedback with us.We’re pleased to know you had a pleasant stay overall. We continuously strive to improve our facilities and services, and would welcome any feedback on how we could have better met your expectations.We hope to have the opportunity to welcome you back in the future for an even better experience.Kind regards,Thomas Van Parijs, General Manager

8/10 - 좋아요

Gary

좋아요: 청결 상태, 직원 및 서비스
I've stayed in this hotel a few times as it is convenient & have always found the staff friendly & approachable. The rooms are clean, quiet & air conditioned. They are, perhaps, beginning to show their age although I noticed that some rooms were having work done on them so may be being updated. As an English speaking traveller, my only real gripe is the lack of a decent English speaking TV channel (I think Al-Jazeera News was more or less the only choice). This may be a post-Brexit thing but some BBC channels, say, would be nice.
2023년 6월에 1박 숙박함
답변 제공: Thomas Van Parijs, General Manager 님, 2023년 7월 3일
Dear Gary,Thank you for taking the time to share your feedback.We are delighted to hear that you found our team friendly and approachable, and that you enjoyed the cleanliness and peacefulness of our rooms. We appreciate your understanding regarding the ongoing room updates and renovations.We apologize for the limited English-speaking TV channels during your stay. We understand the importance of providing a variety of channels for our guests, and we will take your feedback into consideration for future improvements. In the meantime, we hope you were able to take advantage of our high-speed internet access to stay connected and entertained.We very much look forward to seeing you again. Best regards,

8/10 - 좋아요

Oluwakemi

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Not easy to access the hotel by public transport or by car. The roads to the hotel are not easy to understand even via sat navigators
2023년 6월에 2박 숙박함
답변 제공: Paul-Edouard Denayer, Front Office Supervisor 님, 2023년 6월 20일
Dear Guest, Thank you for taking the time to review us. We are sorry to hear that the hotel was not that easy to find. We hope you have a good time in our hotel and we see you as our guest in th future.

10/10 - 훌륭해요

Guruprasad

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great place to stay for families. Friendly staff, well maintained rooms, great breakfast option. Location is not easy to get to and from..
2023년 6월에 1박 숙박함
답변 제공: Paul-Edouard Denayer, Front Office Supervisor 님, 2023년 6월 20일
Dear Guest,Thank you for your respons and the kind words. Have a nice day.

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 직원 및 서비스
Ideale ligging, vriendelijk personeel, ontbijt top
Het hotel ligt naast Ikea en vlakbij de tram Expo Gent. Ideaal gelegen om naar de stad te gaan. Het personeels was heel vriendelijk. Het is een budgethotel dat wat verouderd (dingen stuk, stopcontacten los, badkamer kon voegenreiniger gebruiken) maar verder was het ontbijt top en werd er goed aangevuld, de bedden lagen goed en de parking was niet duur ivm andere hotels.
2023년 6월에 1박 숙박함
답변 제공: Thomas Van Parijs, General Manager 님, 2023년 6월 12일
Beste gast,Hartelijk dank voor uw feedback.We zijn blij te lezen dat u onze ideale ligging waardeerde. Het is ook fijn om te weten dat u ons personeel vriendelijk vond en dat u genoten heeft van ons uitgebreide ontbijt. Het verheugt ons ook dat u tevreden was met onze parkeergelegenheid.We willen ons echter verontschuldigen voor de verouderde aspecten van het hotel die u heeft opgemerkt. We zijn van plan om renovaties uit te voeren om de algehele ervaring van onze gasten te verbeteren. In de tussentijd zullen we ons best doen om eventuele problemen met stopcontacten en andere onderhoudskwesties aan te pakken, bedankt voor het melden. Aarzel ook niet om contact op te nemen met de receptie als u tijdens uw verblijf iets mist of problemen ondervindt. Hopelijk heeft u toch goed geslapen dankzij onze comfortabele bedden!Met vriendelijke groeten en graag tot nog eens,Thomas Van Parijs, General Manager

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Convenient stay!
Friendly staff and great location near tram station. Only takes 10 minutes to get to main train station, 25-30 mins to get to heart of Ghent. Quiet and safe, good breakfast!
2023년 4월에 1박 숙박함
답변 제공: Thomas Van Parijs, General Manager 님, 2023년 5월 11일
Dear Guest,We would like to thank you for this positive review of your experience in our hotel.We appreciate you choosing to stay with us and are delighted you found our location so convenient.Furthermore, our dedicated team always aim to deliver the best experience possible to all our guests and you will always find them ready to assist at any time.We look forward to seeing you in the future.Kind regards,Thomas Van Parijs, General Manager

10/10 - 훌륭해요

ADAM

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 4월에 1박 숙박함
답변 제공: Paul-Edouard Denayer, Front Office Supervisor 님, 2023년 5월 18일
Beste,Bedankt voor deze beoordeling. We zijn blij te lezen dat u tevreden was met uw verblijf.Met hartelijke groeten en hopelijk tot een volgende keer,

10/10 - 훌륭해요

Marcel

2023년 4월에 1박 숙박함
답변 제공: Paul-Edouard Denayer, Front Office Supervisor 님, 2023년 5월 18일
Beste,Bedankt voor deze beoordeling. We zijn blij te lezen dat u tevreden was met uw verblijf.Met hartelijke groeten en hopelijk tot een volgende keer,

8/10 - 좋아요

Lara

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Hotel comodo per girare le Fiandre e Bruxelles
2023년 4월에 4박 숙박함
답변 제공: Paul-Edouard Denayer, Front Office Supervisor 님, 2023년 5월 18일
Beste,Bedankt voor deze beoordeling. We zijn blij te lezen dat u tevreden was met uw verblijf.Met hartelijke groeten en hopelijk tot een volgende keer,

8/10 - 좋아요

Jacques

좋아요: 청결 상태, 숙박 시설 상태 및 시설
Étape sur trajet vacances
2023년 4월에 1박 숙박함
답변 제공: Paul-Edouard Denayer, Front Office Supervisor 님, 2023년 5월 18일
Beste,Bedankt voor deze beoordeling. We zijn blij te lezen dat u tevreden was met uw verblijf.Met hartelijke groeten en hopelijk tot een volgende keer,

8/10 - 좋아요

Robert

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 4월에 2박 숙박함
답변 제공: Paul-Edouard Denayer, Front Office Supervisor 님, 2023년 5월 18일
Beste,Bedankt voor deze beoordeling. We zijn blij te lezen dat u tevreden was met uw verblijf.Met hartelijke groeten en hopelijk tot een volgende keer,

4/10 - 별로예요

Ludovic

출장 여행
좋아요: 청결 상태
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
Triste !!!!
La vétusté des chambres !!! Ne parlons pas de la salle de bain rouiller . Pas d’eau chaude le matin . Triste quand on voit le prix pour une nuit ..
2023년 3월에 1박 숙박함
답변 제공: Thomas Van Parijs, General Manager 님, 2023년 3월 29일
Cher Ludovic,Nous vous remercions d'avoir pris le temps de rédiger ce commentaire.Nous sommes navrés que votre séjour n’ait pas répondu à vos attentes et rappelons que notre équipe est à votre écoute pour réagir au moindre problème sur place.Par ailleurs, nous avons le plaisir de vous annoncer qu'une campagne de rénovation est prévue prochainement pour le plus grand confort de nos clients.Nous souhaiterions vous revoir pour une expérience plus réussie.Bien à vous,Thomas Van Parijs, General Manager

6/10 - 괜찮아요

VEERLE

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2023년 2월에 1박 숙박함

6/10 - 괜찮아요

Lexy

2023년 1월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice hotel, friendly staff and good breakfast
Big room, with king sized bed. Staff was very friendly and breakfast had a decent selection and nice seating area in the centre of the hotel. All in all comfortable stay.
2023년 1월에 1박 숙박함
답변 제공: Thomas Van Parijs, General Manager 님, 2023년 1월 9일
Dear Guest,Thank you for such a positive review.The satisfaction of our guests during their stay among us is very gratifying for our team. We take pride in catering to our guests’ needs the best way we can and appreciate your kind words about your comfortable room. We are also grateful for your comments about the good selection of quality products on our breakfast buffet and are glad you were able to make the most of it.We look forward to welcoming you back on a future occasion. Best wishes for the year ahead,Thomas Van Parijs, General Manager

8/10 - 좋아요

Gilles

2022년 12월에 1박 숙박함

8/10 - 좋아요

Sam

2022년 12월에 1박 숙박함

10/10 - 훌륭해요

Andrea

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Onverwacht korte reis, moest met 1 week later verzet worden, personeel zeer goed geholpen met het omzetten van de boeking. Zeer aangenaam en vriendelijk personeel, uitgebreid ontbijt, goede toegankelijkheid locatie. Ik kom met gerust gevoel graag terug!
2022년 11월에 8박 숙박함
답변 제공: Thomas Van Parijs, General Manager 님, 2022년 12월 6일
Beste Andrea,Hartelijk bedankt voor deze mooie review.De tevredenheid van onze gasten is ons zeer dierbaar en het is dan ook lonend te mogen lezen dat alles naar wens was. Het doet ons plezier te lezen dat ons personeel u zo goed heeft kunnen verder helpen, we geven de complimenten zeker door!We ontvangen u graag opnieuw bij een volgend bezoek aan Gent.Vriendelijke groeten,Thomas Van Parijs, General Manager

2/10 - 너무 별로예요

Jonathan

출장 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Unpleasant, outdated & expensive!
The very worst hotel I have stayed in for the cost. I paid 208euros without breakfast for a hotel that was so dated. Doesn’t feel like it has been decorated since 1980’s. Felt dirty and old fashioned. Nasty shower curtain, too hot and ridiculous price for a hugely outdated hotel. This is unacceptable from a major brand, in a significant city in 2023.
2022년 11월에 1박 숙박함
답변 제공: Thomas Van Parijs, General Manager 님, 2022년 11월 26일
Dear Jonathan,Thank you for sharing your review.Our goal is to ensure all our guests have a pleasurable stay and we’re sorry to see that your time with us wasn’t quite to your satisfaction.We like to believe we offer a stylish and tasteful decor for our guests to enjoy and furthermore, we undertake maintenance works as necessary; however, we do understand that due to personal preference, we’re not always able to please all our guests.We appreciate your feedback; rest assured, your comments have been duly noted and will help us to better meet your expectations in future.Best regards,Thomas Van Parijs, General Manager

8/10 - 좋아요

thomas

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
A good stop for a business traveller.
2022년 10월에 1박 숙박함
답변 제공: Joaquim Gyselinck 님, 2022년 10월 27일
Dear Thomas, thank you for your positive feedback. Have a great day.

4/10 - 별로예요

Arnaud

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
NUL
beaucoup trop chère pour ce que c'est!!
2022년 9월에 1박 숙박함
답변 제공: Thomas Van Parijs, General Manager 님, 2022년 10월 4일
Cher Arnaud,Nous sommes navrés de prendre connaissance de votre commentaire. Nous aurions aimé en savoir plus sur votre déception afin de prendre les mesures nécessaires car votre satisfaction est au coeur de nos priorités.Nous espérons que vous nous donnerez l'opportunité de vous accueillir de nouveau pour un meilleur sentiment,Thomas Van Parijs, General Manager

6/10 - 괜찮아요

james

2022년 8월에 1박 숙박함

8/10 - 좋아요

Michael

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Schönes Hotel nur der Fitness Bereich ist sehr sparsam eingerichtet
2022년 8월에 1박 숙박함

8/10 - 좋아요

Jannet

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Dejligt ophold, men restauranten var trist. Ikke nok kød tul aftensmaden, en pensionistbus havde vist indtaget mere end beregnet. Pensionister sad og smurte madpakker ved morgenbordet - det skal vi andre så betale for, da ingen stoppede dem 😡
2022년 8월에 2박 숙박함
답변 제공: Thomas Van Parijs, General Manager 님, 2022년 8월 19일
Kære JannetTak fordi du tog dig tiden til at dele din oplevelse fra Holiday Inn Gent ExpoDet glæder os at i bookede jeres ophold hos os og havde et godt ophold. Vi har grupper der betaler extra for at lave madpakker og beklager at du har en opfattelse af at du betaler for at de skal spise. Sådan forholder det sig på ingen måde, og vi vil evaluere på at gøre dette mere tydeligt så der ikke er andre der får den opfattelse. Vi håber at i til trods for dette fik en flest gode minder med hjem fra opholdet hos os.Det vil naturligvis altid være en fornøjelse at få lov at åbne dørene for dig igen her på Holiday Inn Gent ExpoThomas Van Parijs, General Manager

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 7월에 1박 숙박함

6/10 - 괜찮아요

Marc

좋아요: 청결 상태
2022년 7월에 1박 숙박함

8/10 - 좋아요

Simon

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Spacious room with comfortable beds.
2022년 6월에 1박 숙박함

10/10 - 훌륭해요

Heidi Van

2022년 4월에 3박 숙박함

8/10 - 좋아요

Bianca

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
.
2022년 4월에 2박 숙박함