클래식룸 | 이집트산 면 시트, 고급 침구, 오리/거위털 이불, 책상

호텔 크리스티안 IV 여행 후기

3 out of 5
호텔 크리스티안 IV
Dronningens Tvaergade 45, Copenhagen

이용 후기

8.0

매우 좋아요

평점 10 - 훌륭해요. 1004개 이용 후기 중 293개" "
평점 8 - 좋아요. 1004개 이용 후기 중 476개" "
평점 6 - 괜찮아요. 1004개 이용 후기 중 171개" "
평점 4 - 별로예요. 1004개 이용 후기 중 48개" "
평점 2 - 너무 별로예요. 1004개 이용 후기 중 16개" "

8.4/10

청결 상태

8.6/10

직원 및 서비스

7.4/10

편의 시설/서비스

7.4/10

숙박 시설 상태 및 시설

8.0/10

친환경

이용 후기

4/10 - 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
새벽에 도착해서 주차를 하고자 했으나 주차장 문을 열어주지 않아 이에 대한 조치를 취해 주지 않아 주차장에 주차를 하지 못해 낯시간에 거리에서 주차 공간을 찾는데 많은 어려움을 겪었고 아침식사는 Hot Plate가 하나도 없어 아쉼이 있었습니다. 그리고 사진과는 다르게 많이 낡은 객실이었습니다. 고풍스러운 점은 괜찮았습니다.
2018년 8월에 1박 숙박함

8/10 - 좋아요

Changgon

좋아요: 직원 및 서비스
1. 지하철에서 약간의 거리가 있다 1km 이하의 애매한 거리 큰짐을 가지고 이동하기는 도보 교통이 좋지는 않다 덴마크는 보슬비가 거의 매일 오니..... 2. 직원들은 모두 엄청나게 친절했다 3. 방은 약간 작은 느낌이였고 관리 상태는 보통 나쁘지 않았다 4. 주변을 다니기는 위치는 좋았다고 판단 중앙에 있는듣한 느낌
2017년 10월에 3박 숙박함

8/10 - 좋아요

Daniel 님, Seal Beach

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Thanks for the coffee/tea in the dining area all night long!
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Horacio

2024년 3월에 1박 숙박함

8/10 - 좋아요

Anne

좋아요: 청결 상태, 직원 및 서비스
2024년 3월에 4박 숙박함
답변 제공: Melina Musa 님, 2024년 3월 6일
Dear Anne, Thank you for choosing to stay with us at Hotel Christian IV. We're delighted to hear that you had a positive experience overall during your time with us.Your rating of 4 out of 5 is greatly appreciated, and we're glad to have met the majority of your expectations. If there are any specific aspects of your stay that stood out to you or any areas where you feel we could improve, we would love to hear your feedback. Your insights are invaluable to us as we continuously strive to enhance our guests' experiences.Once again, thank you for your rating, and we hope to have the opportunity to welcome you back for an even more memorable stay in the future.All the best, Melina Musa Guest Relations Coordinator Hotel Christian IV

10/10 - 훌륭해요

Horacio

2024년 3월에 1박 숙박함

8/10 - 좋아요

Toby

단체 여행
좋아요: 직원 및 서비스
Lovely jubbly
2024년 2월에 3박 숙박함
답변 제공: Melina Musa 님, 2024년 3월 4일
Dear Toby, Thank you for your feedback, and we appreciate your rating. We're glad to hear that overall, your experience was positive. However, we understand that the issue with the odor in your room's toilet impacted your stay, and we apologize for any inconvenience it caused.Your feedback is valuable to us, and we will use it to improve our services and ensure that similar issues are addressed promptly in the future. If there's anything specific we can do to enhance your experience during your next visit, please don't hesitate to let us know.We hope to have the opportunity to welcome you back and provide you with an even better stay.All the best, Melina Musa Guest Relations Coordinator Hotel Christian IV

2/10 - 너무 별로예요

Guillermo

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The toilet of out room always smells like drain and we told at the reception since we arrive and they never have done nothing, the smell was terrible
2024년 2월에 3박 숙박함
답변 제공: Melina Musa 님, 2024년 3월 4일
Dear Guillermo, Thank you for bringing this matter to our attention. We sincerely apologize for the unpleasant odor you experienced in your room's toilet during your stay. It is unacceptable that this issue was not promptly addressed despite your report to our reception team.Please rest assured that we take your feedback seriously, and we will be investigating this matter further to ensure that appropriate action is taken to resolve the issue and prevent it from occurring in the future.We deeply regret any inconvenience this may have caused you, and we appreciate your patience and understanding. If there is anything else we can do to make amends for this oversight, please do not hesitate to let us know.We hope to have the opportunity to welcome you back in the future for a much-improved experience.All the best, Melina Musa Guest Relations Coordinator Hotel Christian IV

2/10 - 너무 별로예요

Navita

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
We weren’t made an aware of the construction happening around the facilities. There’s an obstruction while entering the hotel along with construction at early hours. Upon entering the hotel, our sink and shower were not working - when they did, the water was dirty and brown. The staff were apologetic and did their best to fix it. Though when they did, the shower head barely had any pressure. After this, our toilet stopped working and could not flush. When we returned midday and asked reception if our toilet was fixed, they said it was but it was not. Maintenance came in while we were in the room. He did not knock and I was not dressed - made me feel incredibly unsafe. He did a temporary fix as it broke again the morning we were leaving. Overall a poor experience at this hotel - I would not recommend.
2024년 2월에 3박 숙박함
답변 제공: Melina Musa 님, 2024년 2월 19일
Dear Navita, We sincerely apologize for the inconveniences you experienced during your stay with us. It's regrettable to hear that you were not made aware of the construction activities surrounding our facilities, and we understand the frustration this may have caused.We deeply apologize for the issues with the sink, shower, and toilet in your room. It's unacceptable that you encountered dirty water and low water pressure, as well as continued problems with the toilet. We understand the importance of a comfortable and functional room for our guests, and we failed to meet those expectations in this instance.Furthermore, we apologize for the lack of communication regarding the maintenance work in your room and any discomfort caused by the unannounced entry. Your safety and comfort are our top priorities, and we apologize for any lapses in our service.Please know that your feedback is incredibly valuable to us, and we will address these issues with our team to prevent similar occurrences in the future. We understand that this experience fell short of your expectations, and we sincerely apologize for any inconvenience and disappointment caused.We appreciate you bringing these concerns to our attention, and we hope for the opportunity to regain your trust and welcome you back for a much-improved experience in the future. If there's anything further we can do to address your concerns or if you would like to discuss your stay in more detail, please don't hesitate to reach out. Thank you for sharing your feedback with us.All the best, Melina Musa Guest Relations Coordinator Hotel Christian IV

10/10 - 훌륭해요

Denmark

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
First time in Denmark but felt right at home at this hotel. The staff were amazing and always accommodating when you had a question. Shoutout to the front desk staff for providing us a bottle of champagne for my birthday. The rooms were clean and the area is so close to many tourist spots. Highly recommend if you are staying in Copenhagen.
답변 제공: Melina Musa 님, 2024년 2월 15일
Dear Guest, Thank you for your wonderful review! We're delighted to hear that you felt right at home during your first visit to Denmark at our hotel. It's always our goal to make our guests feel welcome and appreciated, and we're thrilled that our staff went above and beyond to ensure you had a memorable birthday celebration, complete with a bottle of champagne. We're also pleased to hear that you found our rooms clean and our location convenient for exploring Copenhagen's many tourist spots.Your recommendation means a lot to us, and we truly appreciate your kind words. We hope to have the pleasure of welcoming you back for another fantastic stay in the future. If there's anything else we can do to make your next visit even more enjoyable, please don't hesitate to let us know. Thank you for choosing to stay with us!All the best, Melina Musa Guest Relations Coordinator Hotel Christian IV

10/10 - 훌륭해요

Clayton

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
After a short walk from the station, we arrived to the hotel. Very friendly and helpful staff. Room was fine. Free tea and coffee in the restaurant 24/7. A lovely little lounge with a record player, that had some little treasures in terms of albums. Played some Sade and Depeche Mode whilst enjoying a coffee and working on laptop. Would book again
2024년 1월에 2박 숙박함
답변 제공: Melina Musa 님, 2024년 2월 5일
Dear Clayton, Thank you for sharing your experience with us! We're delighted to hear that you had a pleasant stay at our hotel.It's wonderful to know that you found our staff to be friendly and helpful, and that you enjoyed the amenities in our restaurant, including the complimentary tea and coffee available 24/7. We're glad you had a chance to relax in our lovely lounge with the record player and enjoyed some great music while sipping coffee and working on your laptop.We're thrilled that you would choose to book with us again, and we look forward to welcoming you back for another enjoyable stay in the future!All the best, Melina Musa Guest Relations Coordinator Hotel Christian IV

8/10 - 좋아요

Sofia

좋아요: 청결 상태, 직원 및 서비스
The hotel was in a great location from which you could easily explore the city on foot. The staff was very friendly and the evening happy hour was a great added service.
2024년 1월에 4박 숙박함
답변 제공: Melina Musa 님, 2024년 1월 26일
Dear Sofia, We appreciate your positive review of your recent stay at our hotel. It's fantastic to hear that you found our hotel in a great location, making it easy to explore the city on foot. Our team is thrilled to know that you enjoyed the friendly service provided by our staff.We're especially pleased that you took advantage of our evening happy hour. We strive to provide additional services that enhance our guests' overall experience, and we're delighted to hear that it made a positive impact on your stay.If there are any specific aspects of your experience that stood out to you or if you have any suggestions for improvement, we would love to hear more. Your feedback is valuable as we continuously work towards providing an exceptional experience for our guests.Thank you once again for choosing our hotel. We look forward to welcoming you back on your future visits to the city.All the best, Melina Musa Guest Relations Coordinator Hotel Christian IV

10/10 - 훌륭해요

sharon Helena

가족 여행
좋아요: 편의 시설/서비스
The hotel was ideally situated close to everything, the staff were very helpful and friendly.
2024년 1월에 2박 숙박함
답변 제공: Melina Musa 님, 2024년 1월 22일
Dear Sharon, Thank you for your wonderful feedback!We're delighted to hear that you found our hotel ideally situated, close to everything. It's great to know that our staff's helpful and friendly service contributed to your positive experience.If there's anything else you'd like to share about your stay or if you have any specific preferences for your next visit, please feel free to let us know. We look forward to welcoming you back in the future.All the best, Melina Musa Guest Relations Coordinator Hotel Christian IV

10/10 - 훌륭해요

Andrew

좋아요: 청결 상태, 직원 및 서비스
2023년 12월에 3박 숙박함
답변 제공: Melina Musa 님, 2024년 1월 16일
Dear Andrew, Thank you for your fantastic rating! We're thrilled to hear that your experience with us warranted a perfect 5 out of 5. It's our constant goal to provide a memorable and enjoyable stay for our guests, and your positive feedback serves as a great encouragement for our team.We look forward to the opportunity of hosting you again and ensuring your next stay is just as exceptional. If there's anything specific you loved about your visit or any additional suggestions you'd like to share, we're always eager to hear from our valued guests.Thank you for choosing [Hotel Name], and we hope to welcome you back soon.All the best, Melina Musa Guest Relations Coordinator Hotel Christian IV

10/10 - 훌륭해요

Hans Bech

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 5박 숙박함
답변 제공: Melina Musa 님, 2024년 1월 12일
Dear Hans, Thank you for taking the time to give us a 5-star rating! We're delighted to hear that you had a positive experience during your stay at our hotel.If you have any specific feedback or comments you'd like to share, we'd love to hear them. Your satisfaction is our priority, and we appreciate your support.We hope to have the pleasure of welcoming you back in the future for another excellent stay.All the best, Melina Musa Guest Relations Coordinator Hotel Christian IV

10/10 - 훌륭해요

Hannah

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Stayed at the Hotel Christian whilst visiting Copenhagen for the Christmas Markets. Hotel was a good location, very walkable and nearby places to eat. Staff were always very helpful and knowledgeable. They helped organise a taxi to the airport and stored our luggage. Rooms were warm and clean. The lounge area was nice and felt comfortable sitting in the space :) Would recommend this hotel :)
답변 제공: Melina Musa 님, 2024년 1월 9일
Dear Hannah, Thank you for taking the time to share your positive experience at Hotel Christian during your visit to the Christmas Markets in Copenhagen. We're thrilled to hear that our convenient location, helpful staff, and comfortable rooms added to the enjoyment of your stay.It's great to know that you found our lounge area welcoming. We appreciate your recommendation and hope to have the pleasure of hosting you again on your future visits to Copenhagen.If there's anything else you'd like to share or if you have any specific preferences for your next stay, feel free to let us know. Safe travels, and we look forward to welcoming you back!All the best, Melina Musa Guest Relations Coordinator Hotel Christian IV

10/10 - 훌륭해요

Thomas

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
답변 제공: Melina Musa 님, 2024년 2월 9일
Dear Thomas, Thank you for your perfect rating! We're thrilled to hear that you had such a wonderful experience with us. If there's anything specific that made your stay enjoyable or if there are any areas where we can further improve, please feel free to let us know. We look forward to welcoming you back for another exceptional stay in the future!All the best, Melina Musa Guest Relations Coordinator Hotel Christian IV

10/10 - 훌륭해요

Ulrich

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Melina Musa 님, 2024년 1월 2일
Dear Ulrich, Thank you so much for giving us a perfect score of 10 out of 10! We are thrilled to hear that you had an excellent experience at our hotel.Our team strives to provide the best service possible, and it's truly rewarding to know that our efforts have made your stay memorable. If you have any additional feedback or specific highlights from your visit, please feel free to share them.We hope to have the pleasure of hosting you again in the future. Safe travels!All the best, Melina Musa Guest Relations Coordinator Hotel Christian IV

10/10 - 훌륭해요

Maria

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
God service
Dejligt hotel med søde personaler
2023년 12월에 1박 숙박함
답변 제공: Melina Musa 님, 2024년 1월 2일
Dear Maria, Thank you for taking the time to rate your experience at our hotel. We are thrilled to receive a perfect 10 out of 10 from you!It's our goal to provide an exceptional stay, and we're delighted to see that we succeeded in making your time with us enjoyable. If you have any specific comments or suggestions on how we can continue to improve, please feel free to share them.We look forward to welcoming you back for another fantastic stay whenever your travels bring you to Copenhagen.All the best, Melina Musa Guest Relations Coordinator Hotel Christian IV

8/10 - 좋아요

Leon

좋아요: 청결 상태, 직원 및 서비스
This is an old hotel in need of updating, but the location and staff make up for it.
2023년 12월에 3박 숙박함
답변 제공: Melina Musa 님, 2024년 1월 2일
Dear Leon, Thank you for taking the time to share your thoughts about your recent stay with us. We appreciate your feedback and are delighted to hear that our central location and staff made a positive impact on your experience.While we understand your observation about the need for updates, we want to assure you that we are continuously working on improvements to enhance our guests' comfort and satisfaction.Your feedback is valuable to us, and we hope to have the opportunity to welcome you back in the future, providing you with an even more enjoyable stay.All the best, Melina Musa Guest Relations Coordinator Hotel Christian IV

8/10 - 좋아요

Gianluca

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Struttura vicinissima al centro. Personale gentile, camere piccole ma pulite.
2023년 12월에 3박 숙박함
답변 제공: Melina Musa 님, 2024년 1월 2일
Dear Gianluca, Thank you very much for your positive review! We are delighted to hear that you enjoyed our central location, friendly staff, and clean rooms. Your satisfaction is our priority.We hope to welcome you back to Hotel Alexandra during your next stay in Copenhagen.All the best, Melina Musa Guest Relations Coordinator Hotel Christian IV

8/10 - 좋아요

Yauheni

2023년 12월에 2박 숙박함
답변 제공: Melina Musa 님, 2024년 1월 2일
Dear Yauheni, Thank you for sharing your experience at Hotel Alexandra! We appreciate your positive rating and are glad to hear that your stay was enjoyable. If there are any specific aspects you liked or if there's anything we can improve upon, please let us know. We hope to have the opportunity to welcome you back in the future.All the best, Melina Musa Guest Relations Coordinator Hotel Christian IV

4/10 - 별로예요

Thomas

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Slidt gammelt hotel
Slidt gammelt hotel, der står til snarlig total renovering. Ejerne presser nu de sidste penge ud af hotellet - inden hotellet skal renoveres.
2023년 12월에 2박 숙박함
답변 제공: Melina Musa 님, 2024년 1월 2일
Dear Thomas, Thank you for sharing your feedback with us. We're sorry to hear that your experience at Hotel Christian IV did not meet your expectations, as reflected in your rating of 4 out of 10. Your satisfaction is important to us, and we would like to understand more about your concerns to improve our services. If you have specific feedback or suggestions, please feel free to share them with us. We appreciate your input and hope to have the chance to make your next stay more enjoyable.All the best, Melina Musa Guest Relations Coordinator Hotel Christian IV

10/10 - 훌륭해요

Lars

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 3박 숙박함
답변 제공: Melina Musa 님, 2024년 1월 2일
Dear Lars, Thank you for taking the time to share your positive feedback! We're delighted to hear that you had a fantastic experience at Hotel Alexandra, resulting in a perfect 10 out of 10 rating. Our team works hard to provide excellent service, and it's rewarding to know that we met your expectations. We look forward to welcoming you back for another enjoyable stay. If there's anything specific you loved about your visit, please feel free to share it with us.All the best, Melina Musa Guest Relations Coordinator Hotel Christian IV

8/10 - 좋아요

neil

2023년 11월에 2박 숙박함
답변 제공: Melina Musa 님, 2024년 1월 2일
Dear Neil, Thank you for taking the time to share your feedback and for giving us a rating of 8 out of 10. We're pleased to see that you had a positive experience at Hotel Alexandra. If there are any specific areas you think we could improve upon or if you have any suggestions, feel free to let us know. Your input is valuable, and we hope to have the opportunity to welcome you back for an even better experience.All the best, Melina Musa Guest Relations Coordinator Hotel Christian IV

10/10 - 훌륭해요

Amanda

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Convenient, clean and friendly
Convenient and close to town centre. Free tea and coffee in comfortable area downstairs. Decent sized room for 2, unlike a lot of hotels in the same area
2023년 12월에 3박 숙박함
답변 제공: Melina Musa 님, 2023년 12월 15일
Dear Amanda, Thank you for taking the time to share your positive experience with us. We're delighted to hear that you found our hotel convenient, close to the town center, and appreciated the complimentary tea and coffee in the comfortable area downstairs. It's great to know that the room size met your expectations.If there's anything else you'd like to share or if there are specific preferences you have for your future visits, please feel free to let us know. We value your feedback and look forward to the opportunity to welcome you back for another enjoyable stay.All the best, Melina Musa Guest Relations Coordinator Hotel Christian IV

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Lovely stay, special thanks to the lady at the reception desk!
2023년 11월에 3박 숙박함
답변 제공: Melina Musa 님, 2023년 12월 11일
Dear Valued Guest, Thank you for the perfect score of 10 out of 10! We're delighted to hear that you had a lovely stay, and we appreciate your special mention of the lady at the reception desk. Our team strives to provide exceptional service, and it's rewarding to know that your experience was memorable.If there's anything specific you loved about your visit or any suggestions you have for improvement, feel free to share. We look forward to the pleasure of welcoming you back for another outstanding stay in the future.All the best, Melina Musa Guest Relations Coordinator Hotel Christian IV

10/10 - 훌륭해요

Brian

2023년 12월에 1박 숙박함
답변 제공: Melina Musa 님, 2023년 12월 12일
Dear Brian, Thank you for the perfect score of 10 out of 10! We're delighted to hear that you had an excellent experience during your stay. If there's anything specific you loved about your visit or any suggestions you have for improvement, feel free to share. Your satisfaction is our top priority, and we look forward to welcoming you back for another outstanding stay in the future.All the best, Melina Musa Guest Relations Coordinator Hotel Christian IV

8/10 - 좋아요

Jan

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Melina Musa 님, 2023년 12월 10일
Dear Jan, Thank you for your feedback and the rating of 8 out of 10. We appreciate your honesty, and if there are specific areas where we can improve or aspects you'd like us to address, please feel free to share. Your input is valuable, and we hope to have the opportunity to welcome you back for an even better experience in the future.All the best, Melina MusaGuest Relations Coordinator Hotel Christian IV

6/10 - 괜찮아요

Ludivine

가족 여행
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
Hôtel très bien situé par contre la literie n'est pas tout du confortable et la chambre vraiment petite.
2023년 12월에 3박 숙박함
답변 제공: Melina Musa 님, 2023년 12월 10일
Dear Ludivine, Thank you for taking the time to share your feedback with us. We're glad to hear that you found our hotel's location convenient. However, we apologize for any inconvenience you experienced with the bedding and the size of the room.Guest feedback is crucial to our continuous improvement efforts, and your comments will be taken into consideration as we strive to enhance the overall guest experience.If there are specific areas you feel need immediate attention or if you have further details to share, please don't hesitate to contact us directly. We want to ensure that your future stays with us are more comfortable and enjoyable.Thank you for choosing our hotel, and we hope to have the opportunity to welcome you back for an improved experience in the future.All the best, Melina Musa Guest Relations Coordinator Hotel Christian IV

10/10 - 훌륭해요

Sirkka

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Melina Musa 님, 2023년 12월 10일
Dear Sirkka, Thank you for the perfect score of 10 out of 10! We're delighted to hear that you had an exceptional experience during your stay at our hotel. If there's anything specific you loved about your visit or any suggestions you have for improvement, feel free to share. Your satisfaction is our top priority, and we look forward to welcoming you back for another outstanding stay in the future.All the best, Melina Musa Guest Relations Coordinator Hotel Christian IV

8/10 - 좋아요

Josef

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Würde es wieder buchen.
2023년 11월에 4박 숙박함
답변 제공: Melina Musa 님, 2023년 12월 6일
Dear Josef, Thank you for your feedback and the rating of 4 out of 5. We appreciate your input, and if there are specific areas where we can improve or aspects you'd like us to address, please feel free to share. Your satisfaction is important to us, and we hope to have the opportunity to welcome you back for an even better experience in the future.All the best, Melina Musa Guest Relations Coordinator Hotel Christian IV

10/10 - 훌륭해요

Jørn

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 4박 숙박함
답변 제공: Melina Musa 님, 2023년 12월 6일
Dear Jørn, Thank you for your outstanding rating of 10 out of 10! We're thrilled to hear that you had such a positive experience during your stay at Hotel Alexandra. Your satisfaction is our top priority, and we appreciate you taking the time to share your feedback. If there are specific aspects you loved about your visit or any suggestions you have for improvement, feel free to let us know. We look forward to the opportunity to welcome you back for another exceptional stay in the future.All the best, Melina Musa Guest Relations Coordinator Hotel Christian IV

10/10 - 훌륭해요

zsolt

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함
답변 제공: Melina Musa 님, 2023년 12월 6일
Dear Zsolt, Thank you for the perfect score of 10 out of 10! We're thrilled to hear that you had an excellent experience during your stay at Hotel Alexandra. If there's anything specific you loved about your visit or any suggestions you have for improvement, feel free to share. Your satisfaction is our top priority, and we look forward to welcoming you back for another exceptional stay in the future.All the best, Melina Musa Guest Relations Coordinator Hotel Christian IV

8/10 - 좋아요

Jack

좋아요: 직원 및 서비스, 객실의 편안함
2023년 11월에 3박 숙박함
답변 제공: Melina Musa 님, 2023년 12월 5일
Dear Jack, Thank you for your feedback and the rating of 8 out of 10! We appreciate you taking the time to share your experience. If there are any specific aspects you enjoyed or areas where we can improve, please feel free to let us know. We value your input, and we hope to have the pleasure of welcoming you back for an even better experience in the future.All the best, Melina Musa Guest Relations Coordinator Hotel Alexandra

10/10 - 훌륭해요

Tina

2023년 11월에 1박 숙박함
답변 제공: Melina Musa 님, 2023년 12월 6일
Dear Tina, Thank you for the perfect score of 10 out of 10! We're delighted to hear that you had a wonderful experience during your stay at Hotel Alexandra. If there's anything specific you loved about your visit or any suggestions you have for improvement, feel free to share. Your satisfaction is our top priority, and we look forward to welcoming you back for another exceptional stay in the future.All the best, Melina Musa Guest Relations Coordinator Hotel Christian IV

6/10 - 괜찮아요

Klara

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
2023년 11월에 3박 숙박함
답변 제공: Melina Musa 님, 2024년 1월 2일
Dear Klara, Thank you for taking the time to share your feedback. We appreciate your honesty in providing a rating and would like to learn more about your experience to better understand any areas that may need improvement.If you have specific comments or suggestions on how we can enhance your stay in the future, please feel free to share them with us. Your input is valuable, and we strive to make every guest's experience as positive as possible.We hope to have the opportunity to welcome you back and exceed your expectations in the future.All the best, Melina Musa Guest Relations Coordinator Hotel Christian IV

6/10 - 괜찮아요

Philippa

가족 여행
좋아요: 청결 상태, 직원 및 서비스
Friendly staff, short walk to attractions. Breakfast reasonable. Most uncomfortable beds ever- gave me back ache- I even tried sleeping on the sofa in the room- that wasn't much better. My 25 year old son also couldn't sleep due to the uncomfortable rock hard beds. Small towels and no way to dry them. I had previously stayed in a more expensive hotel in Copenhagen and it was well worth the extra- because if you don't sleep well and you ache the next day you can't walk for miles sight seeing and you're too tired to enjoy this wonderful city.
2023년 11월에 3박 숙박함
답변 제공: Melina Musa 님, 2023년 11월 30일
Dear Philippa, Thank you for taking the time to share your experience with us. I genuinely appreciate your feedback, and I'm sorry to hear that your stay was marred by discomfort related to the beds.It's disappointing to learn that the beds did not meet your expectations, resulting in discomfort and backache. Your comments regarding the small towels and the challenge of drying them are duly noted, and we apologize for any inconvenience caused.Our guests' comfort is of utmost importance to us, and we take your feedback seriously. We will certainly review the situation with our beds to ensure that future guests do not encounter similar issues.I'm sorry that your overall experience did not match your expectations, and I understand the importance of a good night's sleep, especially when exploring a vibrant city like Copenhagen.If there's anything specific you'd like us to address or if you have additional details about your stay, please feel free to reach out. We appreciate your feedback as it helps us continuously improve our services.Thank you for sharing your thoughts, and we hope to have the opportunity to welcome you back for a more comfortable stay in the future.All the best, Melina Musa Guest Relations Coordinator Hotel Christian IV

10/10 - 훌륭해요

Gemma

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Really convenient location, friendly staff, warm and cosy rooms with strong shower. Free tea and coffee provided is excellent and just what you need after a long day sightseeing.
2023년 11월에 2박 숙박함
답변 제공: Melina Musa 님, 2023년 11월 28일
Dear Gemma, Thank you for taking the time to share your positive experience! We're delighted to hear that you found our hotel to have a really convenient location, friendly staff, and warm, cozy rooms with a strong shower. It's fantastic that our amenities, including the complimentary tea and coffee, added to the comfort of your stay, especially after a long day of sightseeing.Your feedback is greatly appreciated, and we look forward to providing you with another excellent experience on your next visit. If there's anything specific you loved about your stay or any suggestions you have for improvement, feel free to share.All the best, Melina Musa Guest Relations Coordinator Hotel Christian IV

10/10 - 훌륭해요

Federica

단체 여행
좋아요: 직원 및 서비스
Very good location. The hotel has a rustic feeling.
2023년 11월에 3박 숙박함
답변 제공: Melina Musa 님, 2023년 11월 28일
Dear Federica, Thank you for sharing your feedback! We're delighted to hear that you appreciated our hotel's very good location. It's great to know that the rustic feeling of the hotel resonated with you. We strive to create a welcoming and unique atmosphere for our guests, and it's wonderful to hear that you enjoyed it.If you have any further comments or suggestions, feel free to let us know. We look forward to the opportunity to welcome you back for another enjoyable stay in the future.All the best, Melina Musa Guest Relations Coordinator Hotel Christian IV

10/10 - 훌륭해요

Lars

2023년 11월에 1박 숙박함
답변 제공: Melina Musa 님, 2024년 1월 2일
Dear Lars, Thank you for your fantastic 5-star rating! We're thrilled to hear that you had a great experience at Hotel Alexandra. If you have any specific feedback or if there's anything else we can do to make your next stay even better, please let us know.We look forward to welcoming you back for another excellent stay.All the best, Melina Musa Guest Relations Coordinator Hotel Christian IV

8/10 - 좋아요

Kristen

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice little hotel to stay in. It's in a great location for those looking to explore Copenhagen
2023년 11월에 5박 숙박함
답변 제공: Melina Musa 님, 2023년 11월 27일
Dear Kristen, Thank you for your positive feedback! We're delighted to hear that you enjoyed your stay at our hotel and found it to be a nice place to stay. Our team works hard to create a welcoming and comfortable environment for our guests.We're also pleased to know that you found our hotel to be in a great location, especially for those looking to explore Copenhagen. If there's anything specific you loved about your stay or any suggestions you have for improvement, feel free to share. We appreciate your support and hope to welcome you back for another enjoyable stay in the future.All the best, Melina Musa Guest Relations Coordinator Hotel Christian IV

8/10 - 좋아요

Ulla

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Trevlig hotell med bra läge
Ett hotell med bra läge. Små rum men för en natt ok. Vi hade otur och det var stopp i vasken och ingen fjärrkontroll till TV:en. Fick erbjudande om att byta rum men vi avstod för det var sent och vi hade installerat oss.
2023년 11월에 1박 숙박함
답변 제공: Melina Musa 님, 2023년 11월 23일
Dear Ulla, Thank you for choosing to stay with us and taking the time to share your feedback. We appreciate your positive comments about our hotel's convenient location and your understanding regarding the room size for a short stay.We apologize for the inconvenience you faced with the sink blockage and the missing TV remote. It's unfortunate that we couldn't address these issues immediately. We're glad you were offered an alternative room, and we completely understand your decision to stay in your original room due to the late hour and your settled arrangements.Your feedback is valuable, and we'll use it to improve our services. If your travels bring you back to our area, we hope to have another opportunity to provide you with a more seamless and comfortable experience.All the best, Melina Musa Guest Relations Coordinator Hotel Christian IV

8/10 - 좋아요

Hanne Kjær

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 2박 숙박함
답변 제공: Melina Musa 님, 2023년 11월 21일
Dear Hanne, Thank you for rating your experience with us a perfect 10 out of 10! We're thrilled to know that you had a fantastic stay. If there's anything specific you'd like to share about what made your experience exceptional, or if you have any suggestions for improvement, we'd love to hear them. Your feedback is invaluable, and we look forward to welcoming you back for another wonderful stay in the future.All the best, Melina Musa Guets Relations Coordinator Hotel Christian IV

10/10 - 훌륭해요

Léa

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Hôtel très bien et très propre. Proche de tout donc tout se fait à pied. Le point négatif est le petit déjeuner qui est assez cher pour ce qu’il y a dedans.
2023년 11월에 2박 숙박함
답변 제공: Melina Musa 님, 2023년 11월 21일
Dear Lea, Thank you for rating your experience with us a perfect 10 out of 10! We're thrilled to know that you had a fantastic stay. If there's anything specific you'd like to share about what made your experience exceptional, or if you have any suggestions for improvement, we'd love to hear them. Your feedback is invaluable, and we look forward to welcoming you back for another wonderful stay in the future.

8/10 - 좋아요

Anders

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함
답변 제공: Melina Musa 님, 2023년 11월 20일
Dear Anders, Thank you for taking the time to rate your experience with us an 8 out of 10. We appreciate your feedback, and if there are specific areas or aspects that you believe could be improved, please feel free to share them with us. Your input helps us enhance our services, and we hope to have the opportunity to welcome you back for an even more enjoyable stay in the future.All the best, Melina Musa Guest Relations Coordinator Hotel Christian

2/10 - 너무 별로예요

Andrew

2023년 11월에 3박 숙박함
답변 제공: Melina Musa 님, 2023년 11월 17일
Dear Andrew, We're sorry to learn that your experience did not meet your expectations, as reflected in your rating of 1 out of 5. Your satisfaction is our utmost priority, and we would appreciate any specific feedback you can provide about your stay.If there are particular aspects or issues that you would like us to address, please share them with us. Your input is invaluable, and we are committed to making improvements based on your feedback.We hope to have the opportunity to better serve you in the future.

10/10 - 훌륭해요

Cary

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Just a small, charming hotel with a lovely lounge and breakfast room, a considerate staff, and small but appealing rooms.
2023년 11월에 5박 숙박함
답변 제공: Melina Musa 님, 2023년 11월 15일
Dear Cary, Thank you for your delightful review! We're thrilled to hear that you found our hotel charming, with a lovely lounge and breakfast room. It's wonderful to know that our staff's consideration added to your experience, and you appreciated our small but appealing rooms.Your feedback is truly appreciated, and we look forward to welcoming you back for another charming stay in the future.All the best, Melina Musa Guest Relations Coordinator Hotel Christian IV

8/10 - 좋아요

Tetiana

Klein, aber gemütlich. Er was an bisschen kalt. Ein Frühstück ist gut and sehr leckeres Kaffee. Personal sind freundlich und höflich. Die Standort und der Prise sind prima für Copenhagen
2023년 11월에 1박 숙박함
답변 제공: Melina Musa 님, 2023년 11월 13일
Dear Tetiana, Thank you for taking the time to share your thoughts on your recent stay with us. We're pleased to hear that you found the hotel cozy, enjoyed the good breakfast, and appreciated the friendly and polite staff. We also appreciate your positive comments about the location and the surroundings in Copenhagen.Your feedback is valuable, and we'll certainly take note of the comment about the room being a bit cold. We strive to create a comfortable and welcoming environment for our guests, and your input helps us in our continuous efforts to improve.We look forward to welcoming you back for another visit in the future. If there's anything specific you'd like us to address or if you have any additional comments, please feel free to share.All the best, Melina Musa Guest Relations Coordinator Hotel Christian IV

10/10 - 훌륭해요

Ma Guadalupe

2023년 10월에 4박 숙박함
답변 제공: Melina Musa 님, 2023년 11월 13일
Dear Ma, Thank you so much for your perfect rating of 10 out of 10! We're thrilled to hear that you had an outstanding experience during your stay. Your satisfaction is our top priority, and we're delighted that we could meet your expectations. If you have any specific comments or suggestions for improvement, we would love to hear them. We look forward to the pleasure of hosting you again in the future. Thank you for choosing our hotel!All the best, Melina Musa Guest Relations Coordinator Hotel Christian IV