외관

베이몬트 바이 윈덤 워런턴 여행 후기

2.5 out of 5
베이몬트 바이 윈덤 워런턴
425 E Veterans Memorial Pkwy, Warrenton, MO

이용 후기

7.0

좋아요

평점 10 - 훌륭해요. 796개 이용 후기 중 205개" "
평점 8 - 좋아요. 796개 이용 후기 중 238개" "
평점 6 - 괜찮아요. 796개 이용 후기 중 173개" "
평점 4 - 별로예요. 796개 이용 후기 중 110개" "
평점 2 - 너무 별로예요. 796개 이용 후기 중 70개" "

7.2/10

청결 상태

7.8/10

직원 및 서비스

6.8/10

편의 시설/서비스

6.8/10

숙박 시설 상태 및 시설

7.0/10

친환경

이용 후기

8/10 - 좋아요

Mark

출장 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스
The listing on Expedia showed pictures of a Jim period. Also, the description of the hotel said that they had a gym. So I chose this hotel because I work out every morning. However, they do not have a gym. I feel like I deserve a refund.
2024년 4월에 1박 숙박함
답변 제공: Guest Relations Specialist 님, 2024년 4월 21일
Hi Mark,Thank you so much for choosing to stay with us, though we apologize for any confusion regarding our amenities. While we strive to provide accurate information, I apologize for any misunderstanding and we regret any inconvenience this may have caused. We appreciate your feedback and will use it to ensure our descriptions are clearer in the future.

2/10 - 너무 별로예요

Rebecca

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
no tv, phone, fridge, microwave, coffee. All these amenities were advertised to have. Didn't stay,left in 15 minutes. still having trouble getting a refund. Also, wet paint smell, enough to give you a headache, and unhealthy. Major remodel happening, that i rather not be walking through hanging tarps across the hallway, and the reason for several missing amenities. Would have not come there if we were informed. Or at least told at check in, so we could have left before paying. Funny how people want to keep your money in a case like this. And we weren't the only people at the desk complaining about the same issues. Not a way to do business. Don't be selling people what you don't have. Never book their ever again. And i'm going to keep on them until i get my money back, even if i have to file a court claim.
2024년 3월에 1박 숙박함
답변 제공: Guest Relations Management 님, 2024년 3월 28일
Hi Rebecca! I'm truly sorry to hear about your negative experience during your recent stay. It's disappointing to learn that we did not meet your expectations and that you encountered several issues that impacted your comfort and satisfaction. Please accept our sincere apologies for the inconvenience caused by the missing amenities and the ongoing renovation work. We understand your frustration and concern regarding the refund process, and we assure you that we take these matters seriously. Our team is committed to resolving any issues promptly and ensuring that our guests receive the level of service and accommodation they deserve. Your feedback is valuable to us as it helps us identify areas for improvement, and we will use it to address the issues you mentioned and prevent similar occurrences in the future. If there's anything further that we can do to assist you with your refund or address any other concerns, please don't hesitate to contact us directly. We appreciate your understanding and patience in this matter.

2/10 - 너무 별로예요

Rowland

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Wifi didnt work, tv didnt have a cable box. Plastic hanging over hallway entrances. Dirty pretty sure someones load was on the hallway floor.
2024년 3월에 1박 숙박함
답변 제공: Guest Relations Management 님, 2024년 3월 22일
Hi Rowland! We are deeply sorry to hear about the disappointing experience you had during your stay. Providing a comfortable and enjoyable experience for our guests is our top priority, and we sincerely apologize for falling short of your expectations. The issues you described regarding the non-functional WiFi, lack of cable box for the TV, and cleanliness concerns in the hallway are completely unacceptable, and we understand the frustration and inconvenience they must have caused you. Please know that we take incidents like this very seriously, and we will address these matters promptly with our technical and housekeeping teams to ensure that necessary improvements are made. Your feedback is invaluable to us, and we appreciate you bringing these concerns to our attention. We will use your feedback to make necessary adjustments and improvements to ensure that our guests have a more enjoyable experience in the future. If there's anything else we can do to address your concerns or if you would like to discuss your experience further, please don't hesitate to reach out to our management team. We hope to have the opportunity to regain your trust and welcome you back for a more pleasant stay in the future!

2/10 - 너무 별로예요

Katrina

별로예요: 청결 상태, 숙박 시설 상태 및 시설
답변 제공: Guest Relations Management 님, 2024년 3월 16일
Hi Katrina! We're deeply sorry to learn that your experience fell short of expectations, as indicated by your rating of 1 out of 5. Please accept our sincere apologies for any shortcomings you encountered during your stay. Your feedback is invaluable in helping us improve, and we're dedicated to making the necessary changes to enhance the guest experience. We hope you'll consider giving us another chance to provide you with the exceptional service and comfort you deserve.

10/10 - 훌륭해요

Lynn

2023년 12월에 1박 숙박함
답변 제공: Guest Relations Management 님, 2024년 1월 9일
Hi Lynn! Thank you for choosing to stay with us, and for the outstanding 5 out of 5 rating! We're delighted to hear that your experience was exceptional. Your positive feedback is truly appreciated, and it motivates our team to continue delivering exceptional service. If there's anything specific you enjoyed about your stay or any suggestions for making future visits even better, we'd love to hear from you. We look forward to hosting you again for another fantastic stay.

4/10 - 별로예요

Kristin

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Wouldn’t stay again
I will say the front desk was very friendly. But, the sheets were dirty and we had to change them ourselves. The bathroom had a broken toilet paper dispenser and the mattresses were old. We booked it because of the indoor pool but it was out of service the entire stay. We were told it would be fixed the next morning, it was not. They said it would be the next morning, and it wasn’t.
2023년 12월에 2박 숙박함
답변 제공: Guest Relations Management 님, 2024년 1월 4일
Hi Kristin! Thank you for sharing your experience with us. We sincerely apologize for the inconveniences you encountered during your stay. Your feedback is invaluable, and we're sorry to hear that the cleanliness and maintenance issues impacted your visit. We appreciate your kind words about our front desk staff and regret that other aspects of your stay did not meet your expectations. Rest assured, we will address the issues you mentioned promptly to ensure a better experience for our future guests. If there's anything specific you'd like to share or if there's anything else we can do to address your concerns, please feel free to let us know. Wishing you a brighter New Year with improved experiences!

10/10 - 훌륭해요

Bethany

2023년 12월에 1박 숙박함
답변 제공: Guest Relations Management 님, 2024년 1월 16일
Hi Bethany! A big thank you for sharing your positive experience and giving us a perfect 5 out of 5 rating! We are delighted to hear that your stay with us met or exceeded your expectations. Your feedback is truly appreciated, and it inspires our team to continue delivering top-notch service. We look forward to the opportunity to host you again for another great stay.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Overnight trip
Staff was very friendly. Room was a little worn. Bathroom curtain rod was loose, needing some new screws. The shower had large bottles for soap, shampoo, and conditioner, but the conditioner was empty. Just some minor things. Would stay there again.
2023년 12월에 1박 숙박함
답변 제공: Guest Relations Management 님, 2023년 12월 22일
Dear valued guest, thank you for choosing our hotel for your overnight trip and for taking the time to provide your feedback. We appreciate your positive comments about our friendly staff and your willingness to stay with us again. We apologize for the wear and tear you noticed in your room, and we appreciate you bringing it to our attention. Your feedback helps us identify areas for improvement, and we will promptly address the issues with the bathroom curtain rod and the empty conditioner bottle. We're glad to hear that these were minor concerns, and we look forward to the opportunity to welcome you back for an even more enjoyable stay in the future.

10/10 - 훌륭해요

Dwight

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Good stay.
It was basically a regular stay - friendly personnel, decent room and breakfast.
2023년 12월에 1박 숙박함
답변 제공: Guest Relations Management 님, 2023년 12월 19일
Hi Dwight! Thank you for choosing to stay at our hotel and for taking the time to share your feedback. We appreciate your kind words and are pleased to hear that your experience was a positive one. We strive to provide a comfortable and friendly environment for our guests, and we're glad to know that our personnel, rooms, and breakfast met your expectations. Your satisfaction is our priority, and we're grateful for your acknowledgment. If your travels bring you back to the area, we would be honored to host you again and provide you with another enjoyable stay. Safe travels, and we hope to welcome you back in the future!

10/10 - 훌륭해요

Jose

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
답변 제공: Guest Relations Management 님, 2024년 2월 8일
Hi Jose! Thank you for choosing Baymont by Wyndham Warrenton for your recent stay, and for awarding us a perfect 5 out of 5 rating! We are thrilled to hear that you had such a fantastic experience with us. Your satisfaction is our top priority, and it's wonderful to know that we were able to meet your expectations. We truly appreciate your kind words and positive feedback. If there are any specific aspects of your stay that you particularly enjoyed or if there is anything we can do to make your next visit even better, please don't hesitate to let us know. We are always here to ensure your stay with us is nothing short of exceptional. Once again, thank you for your glowing review. We look forward to welcoming you back to Baymont by Wyndham Warrenton for another outstanding stay in the future.

10/10 - 훌륭해요

Larry

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Friendly staff, comfortable room
2023년 11월에 1박 숙박함
답변 제공: Guest Relations Management 님, 2023년 11월 28일
Hi Larry! Thank you so much for choosing to stay with us and for taking the time to share your positive experience. We are delighted to hear that you found our staff friendly and that your room provided the comfort you were seeking. We take great pride in ensuring our guests feel welcome and enjoy a comfortable stay. Your feedback is truly appreciated and serves as motivation for our team to continue delivering exceptional service. If you ever have any additional comments or if there's anything specific you loved about your stay, please don't hesitate to share. We are here to make your future visits just as enjoyable. We look forward to the pleasure of hosting you again on your next trip.

6/10 - 괜찮아요

THEODOOR

아이를 동반한 가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
The property is ok but a TV did not work, There was enough shampoo for only one person in the room and in the morning there was no regular coffee available . They said that they had been out of coffee for the machine for a long time. Not sure what kept them from brewing some regular coffee for all those who had to drive long distances
2023년 11월에 1박 숙박함
답변 제공: Guest Relations Management 님, 2023년 11월 23일
Hi Theodoor! We apologize for the inconveniences you encountered during your stay. Your feedback is essential in helping us identify areas for improvement, and we will address the issues you mentioned to enhance the guest experience. We regret the inconvenience you experienced with the non-functional TV and the limited supply of shampoo. Our maintenance and housekeeping teams will be informed to ensure all amenities are in proper working order and adequately stocked in each room. Additionally, we apologize for the lack of regular coffee availability in the morning. We understand the importance of a good cup of coffee to jump start your mornings, especially for guests traveling long distances. We will review our inventory and processes to ensure a more consistent and positive experience for our guests. We value your feedback and hope to have the opportunity to provide you with an improved stay in the future.

6/10 - 괜찮아요

Jodi

출장 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
I love the location! The staff is very friendly & kind. Beds are so comfy! I would like to have hotter water, it was on the chilly side of warm
2023년 11월에 4박 숙박함
답변 제공: Guest Relations Management 님, 2023년 11월 21일
Hi Jodi! Thank you for taking the time to share your feedback. We're delighted to hear that you love our convenient location, our staff accommodating and kind, as well as enjoyed the comfortable beds. Your positive comments are truly appreciated. We take your feedback about the water temperature seriously and apologize for any inconvenience caused. We will try and adjust our water systems to ensure a more comfortable experience for our guests' preferences. We look forward to the opportunity to welcome you back for an even more enjoyable stay in the future.

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Average hotel that had been remodeled but had all the sign of a redone Motel 6. Fair for the price.
2023년 11월에 1박 숙박함
답변 제공: Guest Relations Management 님, 2023년 11월 16일
Hi there! Thank you for choosing our hotel and for sharing your feedback. We appreciate your candid review, and we value your input. We're pleased to hear that you acknowledge the effort we've put into remodeling. However, we regret that you felt it had the signs of a redone Motel 6. We take all guest comments seriously, and we will assess your feedback to identify areas for improvement. Your feedback on the value for the price is noted, and we strive to provide fair and competitive pricing for our guests. We're always looking for ways to enhance the overall experience, and your comments contribute to that process. We appreciate your time and hope to have the opportunity to better meet your expectations in the future.

10/10 - 훌륭해요

Nevile

2023년 11월에 1박 숙박함
답변 제공: Guest Relations Management 님, 2023년 12월 7일
Hi Nevile! Thank you for taking the time to rate our hotel with a perfect 5 out of 5! We're thrilled to hear that you had a great experience during your stay. Your positive feedback means a lot to us. If there's anything specific you loved about your visit or any suggestions you have for improvement, we would love to hear more. We look forward to welcoming you back in the future for another wonderful stay.

10/10 - 훌륭해요

Sheila

연인과의 여행, 출장 여행
좋아요: 청결 상태
Very good breakfast and staff
2023년 11월에 1박 숙박함
답변 제공: Guest Relations Management 님, 2023년 11월 14일
Hi Sheila! We are thrilled to hear that you enjoyed your time at the hotel! It is rewarding to learn that our breakfast selection was to your liking as well as our staff's hospitality. We look forward to your next visit!

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Will Stay Again
Very comfortable bed and friendly staff.
2023년 11월에 1박 숙박함
답변 제공: Guest Relations Management 님, 2023년 11월 12일
Hi there! Thank you so much for your wonderful review and for giving us a perfect 10 out of 10! We are thrilled to hear that you had a comfortable stay and found our staff to be friendly. We appreciate your kind words, and we're delighted to know that you enjoyed the comfort of our beds and the warm hospitality from our team. It's fantastic to hear that you're considering staying with us again – we can't wait to welcome you back!

10/10 - 훌륭해요

Ramon

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Baymont is a must stay!
The room, the service, the breakfast, everything was great and I would stay there again and recommend it to anyone!
2023년 11월에 2박 숙박함
답변 제공: Guest Relations Management 님, 2023년 11월 12일
Hi Ramon! Thank you so much for your fantastic review and for giving us a perfect 10 out of 10! We are thrilled to learn that you had such a positive experience during your stay at Baymont. It's wonderful to hear that you enjoyed every aspect of your visit, from the room to the service and breakfast. We appreciate your recommendation and are delighted that you would choose to stay with us again. Providing a great experience for our guests is our top priority, and your feedback is truly rewarding. We look forward to the pleasure of hosting you again and appreciate you spreading the word about Baymont.

8/10 - 좋아요

Barb

연인과의 여행
It was comfortable!!
2023년 11월에 2박 숙박함
답변 제공: Guest Relations Management 님, 2023년 11월 8일
Hi Barb! We greatly appreciate that you've taken the time to share your rating of our hotel and to hear that your stay was comfortable. We hope that during your next stay, your expectations will be far surpassed!

10/10 - 훌륭해요

Dietrich

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 2박 숙박함
답변 제공: Guest Relations Management 님, 2023년 11월 7일
Hi Dietrich! Thank you for the outstanding rating! We look forward to your next visit, and we're committed to exceeding your expectations again.

4/10 - 별로예요

Melissa

가족 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스
Did not get what we paid for.
I booked and paid for the trip five days earlier. When my family arrived, they were given the keys to the room and whenever they went to the room, there was already a man in the room. I had booked a two queen bed room, but there was someone already in it. At least he had his pants on. They moved my family across the hallway to a King Suite, but there was not an extra bed in there. They stated they were not able to move it into a double bed room. My question is why do we reserve a room and pay for it early and not receive it. do not stay here especially if you pay for the room in advance you may not get it. I have asked for a refund. I doubt if I get it. The language barrier is ruff between us and the staff.
2023년 11월에 1박 숙박함
답변 제공: Guest Relations Management 님, 2023년 11월 5일
Hi Melissa! We regret to hear that you experienced such unusual circumstances and inconveniences regarding your reservation during your most recent stay with us, especially that we were not able to address it right away. The fact that we've failed in this regard is very disheartening. Your comfort and convenience are our top priorities, and we are re-evaluating our guest service policies to ensure that a similar situation does not occur in the future. We hope to someday see you again and completely transform your view of our service and hospitality.

4/10 - 별로예요

Jennifer

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Dirty
The room was not well cleaned. Pet hair in all the corners and along edges which obviously hadn’t been vacuumed in a very long time. Dusty. Ceiling in bathroom had seen leak from upstairs and looked like it would fall in. Terrible water pressure in shower and caulk around toilet was stained yellow. Would not recommend or stay again. If I hadn’t arrived so very late after a long day of travel, I would have asked for another room.
2023년 11월에 1박 숙박함
답변 제공: Guest Relations Management 님, 2023년 11월 4일
Hi Jennifer! We appreciate you giving your feedback about your recent experience in our hotel. We regret to hear that your room was not properly and thoroughly cleaned and maintained according to the high standards of our maintenance and housekeeping staff. It is through feedback like yours that we are able to quickly address housekeeping and maintenance issues, and we thank you again for taking the time to share this experience. We will address the maintenance task right away for the benefit of our future guests, which hopefully will include yourself.

6/10 - 괜찮아요

Lisa

좋아요: 청결 상태
별로예요: 직원 및 서비스
2023년 10월에 2박 숙박함
답변 제공: Guest Relations Management 님, 2023년 11월 3일
Hi Lisa! Thank you for your assessment of our hotel. We hope our services and accommodations will exceed your expectations during your next visit!

10/10 - 훌륭해요

Terri

2023년 10월에 2박 숙박함
답변 제공: Guest Relations Management 님, 2023년 11월 1일
Hi Terri! Thank you for leaving your 10 out of 10 rating of our hotel! We are so glad that your stay was enjoyable, and we look forward to seeing you again!

8/10 - 좋아요

RYAN

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Decent stay priced fair.
Stacy was fine. Staff was nice.
2023년 10월에 1박 숙박함
답변 제공: Guest Relations Management 님, 2023년 10월 30일
Hi Ryan! Thank you for sharing your experience and for pointing out the efforts of our staff to treat you like family and make you feel at home. We have shared your compliments with our staff and thank you for giving me the opportunity to recognize them for a job well done! Thank you again for taking the time to share this experience and we hope to see you again soon!

4/10 - 별로예요

Sara

가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The bathroom and carpet were filthy. The website advertises a coffee maker in room, which is important to us, but there wasn't one. I asked for one but they didn't have any. False advertising! The breakfast was good and the pool was lovely. Too bad the room was so terrible.
2023년 10월에 2박 숙박함
답변 제공: Guest Relations Management 님, 2023년 10월 30일
Hi Sara! We apologize for the misunderstanding brought upon our advertisement regarding a coffee maker in your room and the inconvenience that you experienced due to the lack of it. Although we are delighted that our breakfast and pool were able to turn things around for you with great selection and fresh surroundings, we appreciate you taking the time to bring our attention the housekeeping issues in your room. We especially appreciate the tips for future guests who can benefit from such advice. We hope to see you again someday and to transform your opinion of our hotel and service.

4/10 - 별로예요

Keri

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
I would not recommend this hotel. This place needs a complete overhaul. The chair in our room had duct tape on the legs. We were scared to sit in it. We only had one washcloth in the room. Other people were complaining about the same thing. The hot continental breakfast was cold. We were there right at 7am when it opened. I had to turn on the waffle maker and the food was cold. The eggs were runny and sausage was unbeatable. We couldn’t believe it. What the heck! Everyone was complaining. Fair warning do not stay here.
답변 제공: Guest Relations Management 님, 2023년 10월 26일
Hi Keri! We appreciate that you've taken the time to leave advice for our future guests. It is our goal to provide the best lodging experience to our valued guests and we wish to let you know that your voice is of utmost importance to us. We do want you to know that we take guest comments very seriously and that all of the issues you've brought to our attention are being promptly addressed, including the lack of washcloths, the broken chair, and our breakfast selection. Thank you for bringing this matter to our attention so that we can make sure no future guest experiences the same inconvenience. We hope you will return to give us the opportunity to change your perception of our hotel, our breakfast and our services.

8/10 - 좋아요

John

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Clean room and friendly staff
2023년 10월에 1박 숙박함
답변 제공: Guest Relations Management 님, 2023년 10월 26일
Hi John! It is wonderful to hear that you enjoyed your stay and that you have rated our hospitality and accommodations so highly! We are especially happy to share this review with our staff who work hard to ensure that you receive a five-star experience in service and accommodations. We greatly appreciate the time you've taken to rate our hotel and we look forward to your next visit.

10/10 - 훌륭해요

Brian

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: Guest Relations Management 님, 2023년 10월 24일
Hi Brian! Thank you for leaving your 10 out of 10 rating of our hotel. It is so rewarding to hear that we were able to give you a 10 out of 10 experience and we look forward to your next visit!

6/10 - 괜찮아요

Ann

가족 여행
좋아요: 편의 시설/서비스
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
When I arrived to property to check in the gal at the desk tried to tell me my king bed room was not available asked if a queen was ok . I said no I paid for a king.i was only given 1 wash cloth for 2 people should have had 2. Drain in bath tub did not work . Ceiling had an obvious leak from sometime recently the paint was peeling off and was brown.plug in the sink did not work .
2023년 10월에 2박 숙박함
답변 제공: Guest Relations Management 님, 2023년 10월 24일
Hi Ann! We are very sorry to hear that you experienced such unusual circumstances and inconveniences during your most recent stay with us, especially that we were not able to address the issues and misunderstandings right away, especially with the wash cloth. We do appreciate that you've taken the time to bring the issues on the ceiling and bathroom fixtures to our attention. We want to let you know that our maintenance staff are working on it to avoid these types of guest experiences in the future. We do hope you'll return and let us show you a far better experience.

8/10 - 좋아요

James

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Baymont is our go to stop when traveling from East coast to home in Colorado. It is always clean, comfortable and is far enough off the highway we don't get road noise keeping us awake. If we ever have any issues they address and resolve them immediately. It will remain our go to stop.
2023년 10월에 1박 숙박함
답변 제공: Guest Relations Management 님, 2023년 10월 22일
Hi James! Thank you for your continuous patronage to our hotel. It means so much to all of us to hear from guests like yourself who have enjoyed our hospitality and amenities over and over throughout the years. We appreciate all the kind words about our location and housekeeping efforts. We appreciate your loyalty, and we are looking forward to your next visit!

8/10 - 좋아요

Gary

2023년 10월에 1박 숙박함
답변 제공: Guest Relations Management 님, 2023년 11월 7일
Hi Gary! Thank you for your assessment of our hotel. We hope our services and accommodations will exceed your expectations during your next visit!

8/10 - 좋아요

James

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
This was a really great hotel. The service was great breakfast in the morning was really good. I love my bedroom to see over the swimming pool in the hot tub is the best the beds are so comfortable I didn’t even want to leave the best room toilet did get clogged and we had a pungent, but that’s not nothing compared to this hotel. I’ll definitely be visiting you again.
2023년 10월에 2박 숙박함
답변 제공: Guest Relations Specialist 님, 2023년 10월 17일
Dear James, We are thrilled to hear about your fantastic experience during your stay at our hotel. Your kind words about the service, breakfast, room with a view of the swimming pool and hot tub, comfortable beds, and your overall satisfaction are greatly appreciated. We apologize for the minor issues you encountered, but it's wonderful to know that they didn't overshadow your stay. We look forward to welcoming you back on your next visit, and we'll be ready to provide you with another exceptional and memorable stay. Thank you for choosing our hotel, and we can't wait to host you again.

6/10 - 괜찮아요

Michael

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
Easy to get to. Smooth check-in. Property showing some wear and tear. Had broken latches on window which made it hard to close when we arrived. Noise from I-70. Had bathroom light that randomly flashes.
2023년 10월에 2박 숙박함
답변 제공: Guest Relations Specialist 님, 2023년 10월 17일
Dear Michael, Thank you for your feedback about your recent stay at our hotel. We're glad to hear that check-in was smooth and that you found our location convenient. However, we apologize for the maintenance issues you encountered, such as the broken window latches and the flashing bathroom light. We understand that these issues can be inconvenient, and we'll work to address them promptly. The noise from I-70 is something beyond our control, but we do strive to provide a comfortable environment for our guests. Your comments will help us improve, and we hope to have the opportunity to welcome you back for a more enjoyable stay in the future. Thank you for sharing your thoughts.

10/10 - 훌륭해요

Marilyn

2023년 10월에 1박 숙박함
답변 제공: Guest Relations Management 님, 2023년 11월 4일
Hi Marilyn! Thank you for rating our hotel so highly! We are glad your stay was comfortable, and we look forward to your next visit!

10/10 - 훌륭해요

Leslie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: Guest Relations Specialist 님, 2023년 10월 12일
Dear Leslie, Thank you for the perfect rating! We're delighted to hear that you had a fantastic experience at our hotel. We strive to provide the best possible service to our guests, and your feedback is greatly appreciated. We look forward to welcoming you back for another excellent stay in the future.

10/10 - 훌륭해요

James

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 3박 숙박함
답변 제공: Guest Relations Specialist 님, 2023년 10월 13일
Dear James, Thank you so much for your perfect rating! We're delighted to hear that you had an outstanding experience during your stay. Your satisfaction is our top priority, and we're thrilled that we could meet your expectations. If you have any further comments or if there's anything more we can do to make your stay even better, please feel free to let us know. We look forward to continuing to provide you with exceptional service and accommodations.

8/10 - 좋아요

BRUCE J

2023년 10월에 1박 숙박함
답변 제공: Guest Relations Management 님, 2023년 10월 31일
Hi Bruce! We greatly appreciate that you've taken the time to share your rating of our hotel. We hope that during your next stay, your expectations will be far surpassed!

10/10 - 훌륭해요

Alyssa

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice property
2023년 9월에 1박 숙박함
답변 제공: Guest Relations Specialist 님, 2023년 10월 9일
Dear Alyssa, Thank you for your positive feedback about our property! We're glad to hear that you found it nice. If there's anything specific you enjoyed or if you have any suggestions for how we can make your next visit even better, please feel free to share. We value your input and hope to welcome you back for another pleasant stay in the future. Thank you for choosing Baymont by Wyndham Warrenton!

6/10 - 괜찮아요

Brandon

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Soap, conditioner and body wash was all empty. Staff acted surprised by it but they didn't all just happen to run out at the same time. Wasn't enough water pressure to get a spray out of the shower head they used. First set of keys weren't programmed right so I had to take them back. Orange juice dispenser was out at the start of breakfast.
2023년 10월에 1박 숙박함
답변 제공: Guest Relations Specialist 님, 2023년 10월 10일
Dear Brandon, We're sincerely sorry to hear about the various issues you encountered during your stay. It's disappointing to hear about the empty soap, conditioner, and body wash dispensers, as well as the problems with the water pressure in the shower and key card programming. These are not the standards we aim to uphold, and we appreciate your patience in bringing them to our attention. We'll address these issues immediately to prevent such inconveniences for future guests. Regarding the orange juice dispenser during breakfast, we apologize for the inconvenience and will work to ensure that all breakfast amenities are adequately stocked and available. Your feedback is valuable to us, and we take it seriously. We hope you will consider giving us another chance to provide you with a more satisfactory experience in the future. Thank you for sharing your concerns, and we apologize for any inconvenience you experienced during your stay.

10/10 - 훌륭해요

Kelsey

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Indoor pool was nice
2023년 10월에 1박 숙박함
답변 제공: Guest Relations Specialist 님, 2023년 10월 8일
Hello Kelsey, We're delighted to hear that you enjoyed our indoor pool during your stay at Baymont by Wyndham Warrenton! Providing a relaxing and enjoyable experience for our guests is a top priority, and it's great to know that you found our pool to be a positive aspect of your visit. We appreciate your feedback and look forward to welcoming you back for more enjoyable moments in the future. Thank you for choosing our hotel!

10/10 - 훌륭해요

Frederick

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great price, nice hotel, and very clean and quiet.
2023년 10월에 1박 숙박함
답변 제공: Guest Relations Specialist 님, 2023년 10월 5일
Hello Frederick, We're delighted to hear that you found our hotel to be a great value for the price, and that you enjoyed your stay with us. It's fantastic to know that you appreciated the cleanliness and the peaceful atmosphere of our property. Providing a comfortable and enjoyable experience for our guests is always our goal, and your positive feedback means a lot to us. Thank you for choosing Baymont by Wyndham Warrenton, and we look forward to welcoming you back in the future!

10/10 - 훌륭해요

David

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff was extremely welcoming and helpful. We had a nice stay.
2023년 9월에 1박 숙박함
답변 제공: Guest Relations Specialist 님, 2023년 10월 1일
Hi David, we are delighted to hear that you had a nice stay with us, and we sincerely appreciate your positive feedback about our welcoming and helpful staff. Providing excellent service and making our guests feel at home are our top priorities, and it's heartening to know that we met your expectations in this regard. If there are any specific aspects of your stay that stood out to you as particularly enjoyable or if you have any suggestions for us to make your future visits even more memorable, please don't hesitate to share. Your feedback is invaluable to us, and we look forward to welcoming you back to Baymont by Wyndham Warrenton for another exceptional stay in the future. Thank you for choosing us.

10/10 - 훌륭해요

Robert A.

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great staff. Quick checkin. Good value
2023년 9월에 1박 숙박함
답변 제공: Guest Relations Specialist 님, 2023년 9월 29일
Hello Robert, Thank you for your wonderful feedback! We're delighted to hear that you had a positive experience during your stay. Our staff takes pride in providing excellent service, and we're pleased that you found the check-in process quick and that you consider our hotel to be a good value. Your satisfaction is our utmost priority, and we look forward to welcoming you back for another great stay in the future. Thank you for choosing Baymont by Wyndham Warrenton!

8/10 - 좋아요

Karen

좋아요: 청결 상태, 직원 및 서비스
2023년 9월에 1박 숙박함
답변 제공: Guest Relations Management 님, 2023년 10월 30일
Hi Karen! We are so glad to hear from you and to learn that we were able to give you a pleasant experience. We hope you will find your expectations to be far surpassed during your next visit!

10/10 - 훌륭해요

Michael

2023년 9월에 2박 숙박함
답변 제공: Guest Relations Specialist 님, 2023년 9월 27일
Dear Michael, We're thrilled to hear that you had a perfect experience during your stay with us! Providing our guests with exceptional service and a memorable stay is our top priority, and we're delighted that we met your expectations. Thank you for your positive rating, and we hope to have the pleasure of welcoming you back in the future. If you have any specific comments or suggestions on how we can continue to provide outstanding service, please feel free to share them. Your feedback is invaluable to us. Thank you for staying at Baymont by Wyndham Warrenton.

8/10 - 좋아요

Maria

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The bathroom was a little bit dirty and corners of the room was brown of dust but the bed was so comfy
2023년 9월에 3박 숙박함
답변 제공: Guest Relations Specialist 님, 2023년 9월 19일
Dear Maria, Thank you for sharing your feedback with us. We apologize for the cleanliness issues you encountered in the bathroom and the dust in the corners of the room. Your comments will be shared with our housekeeping team to ensure that these issues are addressed promptly and do not recur. On a positive note, we're glad to hear that you found the bed to be comfortable. We appreciate your feedback as it helps us improve our services and maintain a high standard for our guests. If you decide to stay with us again, we'll strive to make sure your entire experience meets your expectations. Thank you for choosing us for your stay.

10/10 - 훌륭해요

Susan

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 1박 숙박함
답변 제공: Guest Relations Specialist 님, 2023년 9월 19일
Hi Susan, Thank you so much for your perfect rating! We greatly appreciate your feedback, and we're thrilled to hear that you had a flawless experience during your stay. If there's anything else you'd like to share or if you ever plan to visit again, please don't hesitate to reach out. We look forward to serving you again in the future and making your stay just as excellent. Your satisfaction is our top priority!

10/10 - 훌륭해요

Colleen

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Wonderful staff.
The staff was so friendly, and great. The breakfast was delicious. Great location. Pool was very clean and warm. We will try to make this an annual birthday celebration trip.
2023년 9월에 1박 숙박함
답변 제공: Guest Relations Specialist 님, 2023년 9월 19일
Dear Colleen, We're thrilled to hear about your fantastic experience during your stay! It's wonderful to know that you found our staff friendly and accommodating, enjoyed the delicious breakfast, appreciated the great location, and had a pleasant time at the clean and warm pool. We would be honored to have you make this an annual tradition for your birthday celebration. If there's anything special we can do to make your future visits even more memorable, please don't hesitate to let us know. We look forward to welcoming you back next year and making each trip as enjoyable as the last!

10/10 - 훌륭해요

Shantell

2023년 9월에 2박 숙박함
답변 제공: Guest Relations Specialist 님, 2023년 9월 17일
Hi Shantell, Thank you so much for your perfect rating! We're thrilled to hear that you're completely satisfied with your experience. If there's anything else you need or any way we can make your stay even more enjoyable, please feel free to reach out. We aim to provide top-notch service, and your feedback is greatly appreciated.