Dear Su, Thank you for taking the time to provide feedback on your recent stay. We are pleased to hear that you enjoyed your time at Oaks Aurora. We hope to have the opportunity to welcome you back in the near future.Oaks Aurora Tower

Dear Obor, Thank you for taking the time to provide feedback on your recent stay at Oaks Brisbane Aurora Suites. We are glad to hear you enjoyed your stay and it met your expectations! We look forward to welcoming you back in the near future. Kind Regards, Oaks Aurora Tower

Dear Marcel, Thank you for sharing your feedback with us! We're delighted to hear that you enjoyed the central location of our accommodation and that you found the apartment well laid out, with great views from the living room and bedroom. We're also pleased to know that you found the kitchen well-equipped and appreciated the convenience of having a washing machine and dryer available during your stay. However, we apologise for the inconvenience you experienced with the WiFi on the TV. Ensuring a reliable WiFi service is important to us, and we will look into improving this aspect of our amenities to ensure a better experience for our guests in the future. We're glad to hear that the proximity of a 7 Eleven and BWS added convenience to your stay. Thank you again for your feedback, and we hope to have the opportunity to welcome you back for another enjoyable stay in the future. Kind regards, Oaks Aurora Tower

Dear Greg, Thank you for taking the time to share your experience with us. We sincerely apologise for the inconvenience you encountered with the lifts during your stay. We understand how frustrating it can be to experience delays, especially when you're eager to get to your room or explore the city. We strive to provide a seamless experience for all our guests, and we regret that we fell short of your expectations in this regard. Please know that we take your feedback seriously and will address the issues with the lift system to ensure smoother operations in the future. Your comfort and satisfaction are our top priorities, and we hope that despite this setback, you were able to enjoy the other aspects of your stay with us. Again, we appreciate you taking the time to provide feedback on your stay. Kind regards, Oaks Aurora Tower

Dear Jessica, Thank you for sharing your feedback with us! We're delighted to hear that you found our hotel conveniently located and that you appreciated the spaciousness of our apartment. We understand the importance of providing accommodation options that cater to different budgets and travel needs, and we're glad to hear that our apartment would suit a family traveling on a budget. We hope to have the opportunity to welcome you back in the future. Kind regards, Oaks Aurora Tower.

Dear Andrew, Thank you for taking the time to provide feedback on your recent stay at Oaks Brisbane Aurora Suites. We are glad to hear you enjoyed your stay and it met your expectations! We look forward to welcoming you back in the near future. Kind Regards, Oaks Aurora Tower

Dear Hayley, Thank you for taking the time to share your experience with us! We're delighted to hear that you found the size of our unit to be great, even for two people, and that you enjoyed a lovely night away with us. We look forward to welcoming you back soon. Kind regards, Oaks Aurora Tower

Dear Dennis, Thank you for taking the time to provide feedback on your recent stay at Oaks Brisbane Aurora Suites. We are glad to hear you enjoyed your stay and it met your expectations! We look forward to welcoming you back in the near future. Kind Regards, Oaks Brisbane Aurora Suites

Dear Yuko, Thank you for taking the time to provide feedback on your most recent stay with us at Oaks Brisbane Aurora Suites. We are pleased to hear that you found the apartments to be particularly memorable.I have looked at your booking and can see you booked a discounted unserviced rate, meaning housekeeping do not service your apartment mid stay. If any additional supplies are required during your stay, they may be collected from reception. Once again, we thank you for your time in sharing this feedback. Kind regards, The Oaks Aurora Front Office Team.

Dear Hiroshi, Thank you for taking the time to provide feedback on your recent stay at Oaks Brisbane Aurora Suites. We are glad to hear you enjoyed your stay and found the apartment spacious and the location convenient! We look forward to welcoming you back in the near future. Kind Regards, Oaks Brisbane Aurora Suites

Dear Mike, Thank you for taking the time to provide feedback on your recent stay at Oaks Brisbane Aurora Suites. We are glad to hear you enjoyed your stay and found the location convenient and was pleased with our facilities! We look forward to welcoming you back in the near future. Kind Regards, Oaks Brisbane Aurora Suites

Dear Jamie, Thank you for taking the time to provide feedback on your recent stay. Please accept our sincere apologies for not being able to meet our usual standards during your recent stay. I am sorry to learn that we did not meet your expectations and you left the hotel feeling disappointed. We are committed to providing memorable experiences with exceptional service and therefore we hope to have the opportunity to welcome you back and improve on your experience in the near future. Kind regards, Oaks Aurora Tower

Dear Merilyn. Thank you for taking the time to provide feedback on your recent stay at Oaks Brisbane Aurora Suites. We are glad to hear you enjoyed your stay. We look forward to welcoming you back in the near future. Kind Regards, Oaks Aurora Tower

Dear Peta, Thank you for taking the time to provide feedback on your recent stay. We are pleased to hear that you enjoyed your time at Oaks Aurora and were to able to take advantage of our convenient and central location and enjoyed the views from your apartment. We hope to have the opportunity to welcome you back in the not too distant future.

Dear Biljana, Thank you for your feedback from your recent stay with us. Please accept our apologies regarding the cleanliness of the oven. This has been shared with our housekeeping team for further improvements and to have it corrected moving forward. However, we are pleased to hear that you enjoyed your time at Oaks Aurora and were able to take advantage of our convenient and central location. We hope to welcome you back again.

Dear Natalie, Thank you for taking the time to provide feedback on your recent stay. We are pleased to hear you were able to take advantage of our convenient location. I am sorry to learn that the aircon was not working to its usual standard. I will be sure to pass this feedback onto our maintenance manager to ensure all facilities are in working manner before our guests check in. I will We are committed to providing memorable experiences with exceptional service and therefore we hope to have the opportunity to welcome you back and improve on your experience in the near future. Kind regards, Oaks Aurora Tower

Dear Simon, Thank you for taking the time to provide feedback on your recent stay at Oaks Brisbane Aurora Suites. We are glad to hear you enjoyed your stay and it met your expectations! We look forward to welcoming you back in the near future.

Dear Fernando, Thank you for your feedback from your recent stay with us. Please accept our apologies regarding the cleanliness of the apartment, this has been shared with our housekeeping team and carpet cleaning contractors for further improvements and to have it corrected moving forward. We hope to welcome you back again in the future.

Dear Grace, Thank you for taking the time to provide feedback on your recent stay. I wish to extend our apologies for the messy apartment and the inconvenience caused, I have addressed your point with our housekeeping manager to be rectified. Due to such high demand for car parking across capital cities you will find most to all hotels situated within a CBD will have additional parking tariffs. To the best of my knowledge our parking tariff is below average for Brisbane CBD hotels. I hope we have the opportunity to welcome you back to our property in the future.

Dear Thirumurugan, Thank you for taking the time to provide feedback on your recent stay at Oaks Brisbane Aurora Suites. We are glad to hear you enjoyed your stay and it met your expectations! We look forward to welcoming you back in the near future.

Thank you for taking the time to share your recent experience through our Guest Satisfaction Survey.We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.

Dear Xiaofeng, Thank you for taking the time to share your recent experience through our Guest Satisfaction Survey. We appreciate your feedback and are delighted to learn that, for the most part, you enjoyed your stay and we met your expectations. Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future. Kind Regards Oaks Brisbane Aurora Suites

Greetings,Thank you Jennifer for your review. We are sorry to hear that your stay with us was not of an acceptable standard and would like to discuss further on how we can turn this experience around for you. Please reach out to us directly on fosaurora@theoaksgroup.com.au so that we can give you a call at your earliest convenience.The Oaks Aurora team.

Dear Rhett, Thank you for taking the time to provide feedback on your recent stay at Oaks Brisbane Aurora Suites. We are glad to hear you enjoyed your stay and it met your expectations! We look forward to welcoming you back in the near future. Kind Regards, Oaks Brisbane Aurora Suites

Dear Drew, Thank you for taking the time to provide feedback on your recent stay at Oaks Brisbane Aurora Suites. We are glad to hear you enjoyed your stay and it met your expectations! We look forward to welcoming you back in the near future. Kind Regards,Mira

Thank you for taking the time to share your recent experience through our Guest Satisfaction Survey.We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.

Dear Mark,Thank you for taking the time to provide feedback on your recent stay. We are pleased to hear that you enjoyed your time with us for the most part. I wish to extend our apologies regarding the cleanliness of the bathroom and any inconvenience caused, I have addressed your point with our housekeeping manager to be rectified. We hope to have the opportunity to welcome you back in the not too distant future. Kind Regards, Oaks Brisbane Aurora Suites

Dear Akos, Thank you for taking the time to provide feedback on your recent stay at Oaks Brisbane Aurora Suites. We are glad to hear you enjoyed your stay and it met your expectations! We look forward to welcoming you back in the near future. Kind Regards, Oaks Brisbane Aurora Suites

Dear Melissa,Thank you for taking the time to provide feedback on your recent stay. We are pleased to hear that you enjoyed your time with us for the most part. I wish to extend our apologies for the room condition and any inconvenience caused, I have addressed your point with our manager to be rectified. We hope to have the opportunity to welcome you back in the not too distant future.

Dear Natalie,Thank you for taking the time to provide feedback on your recent stay at Oaks Brisbane Aurora Suites. We are glad to hear you enjoyed your stay and it met your expectations! We look forward to welcoming you back in the near future.

Dear Michelle,Thank you for taking the time to provide feedback on your recent stay at Oaks Brisbane Aurora Suites. We are glad to hear you enjoyed your stay and it met your expectations! We look forward to welcoming you back in the near future.

Dear Deborah,Thank you for taking the time to provide feedback on your recent stay at Oaks Brisbane Aurora Suites. We are glad to hear you enjoyed your stay and it met your expectations! We look forward to welcoming you back in the near future.

Dear Marcin,Thank you for taking the time to provide feedback on your recent stay at Oaks Brisbane Aurora Suites. We are glad to hear you enjoyed your stay and it met your expectations! We look forward to welcoming you back in the near future.

Dear Tia, Thank you for taking the time to complete our Guest Satisfaction Survey. Please accept my apologies that your guest room did not live up to your expectations and that you found the bathroom to be outdated. I have passed this information onto building management for future improvements. We hope to welcome you back in the not too distant future to improve your experience here with us at Oaks Brisbane Aurora Suites. Kind Regards, Oaks Brisbane Aurora Suites

Dear Nicole, Thank you for taking the time to provide feedback on your recent stay at Oaks Brisbane Aurora Suites. We are glad to hear you enjoyed your stay and it met your expectations! We look forward to welcoming you back in the near future. Kind Regards, Oaks Brisbane Aurora Suites

Dear David, Thank you for taking the time to provide feedback on your recent stay at Oaks Brisbane Aurora Suites. We are glad to hear you enjoyed your stay and it met your expectations! We look forward to welcoming you back in the near future. Kind Regards, Oaks Brisbane Aurora Suites

Greetings,Thank you, Vincent, for your review. We are sorry to hear that your stay with us was not of an acceptable standard and would like to discuss further on how we can turn this experience around for you. Please reach out to us directly on fosaurora@theoaksgroup.com.au so that we can give you a call at your earliest convenience.The Oaks Aurora team.