Upon check-in, I had to wait for the guy at the front desk to finish texting. In between checking me in, he was continuing checking his phone. It was a bit annoying and I became further aggravated when my room was not clean. In addition, the thermostat was missing so the room was extremely warm. I requested a cleaner room and was given another room; however, that room was not clean either. Neither bathrooms were clean. There was an excessive amount of hair in the showers and all the countertops were not wiped down. Coffee or some type of drink had been spilled on the desk and was not cleaned up. I ended up cleaning the room myself just to avoid issues with the hotel. I’ve stayed here in the past twice before and was satisfied with those stays which is why I selected the hotel again. I’m not sure if there has been a change in management or staffing issues, etc. but my last stay was extremely unpleasant. I won’t stay here again.