발코니

블루 문 호텔 여행 후기

4 out of 5
블루 문 호텔
944 Collins Ave, Miami Beach, FL

이용 후기

8.0

매우 좋아요

평점 10 - 훌륭해요. 1009개 이용 후기 중 483개" "
평점 8 - 좋아요. 1009개 이용 후기 중 261개" "
평점 6 - 괜찮아요. 1009개 이용 후기 중 120개" "
평점 4 - 별로예요. 1009개 이용 후기 중 65개" "
평점 2 - 너무 별로예요. 1009개 이용 후기 중 80개" "

8.6/10

청결 상태

8.6/10

직원 및 서비스

7.8/10

편의 시설/서비스

8.0/10

숙박 시설 상태 및 시설

8.0/10

친환경

이용 후기

6/10 - 괜찮아요

You kyeong

가족 여행
그닥 별로였습니다
생각보다 별로였습니다. 평점이 왜좋은지 모르겠습니다. 화장실 문도잘안닫히고,wifi도 안돼고....
2023년 10월에 2박 숙박함
답변 제공: JP Queirolo 님, 2023년 10월 29일
Dear You,Thank you for taking the time to let us know about your experience while staying with us.Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I will go ahead an issue a credit for the resort fees for the bad experience during your stay.I hope you choose to stay with us again when your travels bring you back to the area.

10/10 - 훌륭해요

Lisa

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We always enjoy staying at the Blue Moon. It’s such a cool little hotel, and so convenient!
2024년 3월에 1박 숙박함

6/10 - 괜찮아요

Nancy

단체 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스, 편의 시설/서비스
The staff was extremely slow to check in - and they didn't know where their valet was, and with limited parking my spouse had to drive around for over 45 minutes before he could pull in front of the hotel to THEN WAIT for the valet
2024년 3월에 2박 숙박함

2/10 - 너무 별로예요

Heather

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Madduma

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great
2024년 3월에 5박 숙박함

6/10 - 괜찮아요

Dennis

좋아요: 숙박 시설 상태 및 시설
Great stay

4/10 - 별로예요

Daniel

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Valet parking service is horrible, the check-in process is not efficient at all, the room was very poor for the price we paid
2024년 3월에 1박 숙박함
답변 제공: J P Queirolo 님, 2024년 3월 27일
Dear Daniel,Thank you for taking the time to let us know about your experience while staying with us.I have shared your feedback with the rest of our leadership team to ensure the necessary guidelines are in place and reviewed to prevent this issue from occurring in the future.I hope you choose to stay with us again when your travels bring you back to the area.

10/10 - 훌륭해요

Joann

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff was Amazing the front desk the door man made us feel very special. Bartender Rodney made our stay easy to talk to and always around when you needed him
2024년 2월에 2박 숙박함
답변 제공: J P Queirolo 님, 2024년 3월 27일
Dear Joann,Thank you for taking the time to let us know about your experience while staying with us.I hope you choose to stay with us again when your travels bring you back to the area.

10/10 - 훌륭해요

Jane

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff were super friendly and helpful in every way. The location is superb. We will definitely come back!
2024년 2월에 3박 숙박함
답변 제공: J P Queirolo 님, 2024년 3월 27일
Dear Jane,Thank you for taking the time to let us know about your experience while staying with us.I hope you choose to stay with us again when your travels bring you back to the area.

8/10 - 좋아요

Thea

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Really nice place to stay. Exceptionaly clean, very helpful staff, nice areas to hang out. Only issue is I did t realize it was just a splash pool and not a real pool. Room was small but guessing most around here are
2024년 2월에 5박 숙박함
답변 제공: J P Queirolo 님, 2024년 3월 27일
Dear Thea,Thank you for taking the time to let us know about your experience while staying with us.I hope you choose to stay with us again when your travels bring you back to the area.

8/10 - 좋아요

Fotis 님, New York

가족 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Old property, but good size rooms and friendly staff.
2024년 2월에 4박 숙박함
답변 제공: J P Queirolo 님, 2024년 3월 27일
Dear Fotis,Thank you for taking the time to let us know about your experience while staying with us.I hope you choose to stay with us again when your travels bring you back to the area.

10/10 - 훌륭해요

Rubal

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice place to stay in the heart of south beach area.
2023년 12월에 3박 숙박함
답변 제공: J P Queirolo 님, 2024년 2월 22일
Dear Rubal,Thank you for taking the time to let us know about your experience while staying with us.I hope you choose to stay with us again when your travels bring you back to the area.

8/10 - 좋아요

Kyle 님, Lake Peekskill

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
Very welcoming, friendly, and nice personal touches
2024년 2월에 2박 숙박함
답변 제공: J P Queirolo 님, 2024년 2월 22일
Dear Kyle,Thank you for taking the time to let us know about your experience while staying with us.I hope you choose to stay with us again when your travels bring you back to the area.

10/10 - 훌륭해요

blair

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We had a wonderful stay. Classic Art Deco hotel with friendly staff, a convenient location and a nice vibe. We enjoyed riding the bikes every morning.
2024년 2월에 4박 숙박함
답변 제공: J P Queirolo 님, 2024년 2월 22일
Dear Blair,Thank you for taking the time to let us know about your experience while staying with us.I hope you choose to stay with us again when your travels bring you back to the area.

10/10 - 훌륭해요

Diane 님, Albion

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
We stayed here for a mini-vacation (4 days) in South Beach before departing on a cruise from Miami. This was the PERFECT place to be close to everything, yet out of the craziness that exists on Ocean Drive. One block away from the beach, all the restaurants you could want, yet quiet enough to sleep at night - we couldn't have been happier. The staff was outstanding - from the front desk, to the bar and restaurant service - we were completely satisfied and would absolutely stay here again!
2024년 1월에 4박 숙박함
답변 제공: J P Queirolo 님, 2024년 2월 22일
Dear Diane, Thank you for taking the time to let us know about your experience while staying with us.I hope you choose to stay with us again when your travels bring you back to the area.

10/10 - 훌륭해요

beverly

가족 여행
좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel was a perfect little place to stay for a girls long weekend so close to everything. It was perfect. The staff were great. They were polite. They were helpful very nice and we loved a little bar, especially with the bartender Rodney he was the best. He was funny. He was attentive, and he made a hell of a cocktail.
2024년 2월에 4박 숙박함
답변 제공: J P Queirolo 님, 2024년 2월 22일
Dear Beverly, Thank you for taking the time to let us know about your experience while staying with us.I hope you choose to stay with us again when your travels bring you back to the area.

8/10 - 좋아요

Laura

연인과의 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We found that this hotel was in a great location. Only 1 block from Ocean Drive and Miami Beach but much quieter. Lots of dining options. Easy walk around and close for Uber to Bayside etc. Only a 15-20 minute drive to the airport. Hotel was clean and quiet. Staff was helpful. Would stay again.
2024년 1월에 4박 숙박함
답변 제공: J P Queirolo 님, 2024년 2월 22일
Dear Laura,Thank you for taking the time to let us know about your experience while staying with us.I hope you choose to stay with us again when your travels bring you back to the area.

10/10 - 훌륭해요

Dil

단체 여행, 연인과의 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great experience
2024년 2월에 2박 숙박함
답변 제공: J P Queirolo 님, 2024년 2월 22일
Dear Dil,Thank you for taking the time to let us know about your experience while staying with us.I hope you choose to stay with us again when your travels bring you back to the area.

10/10 - 훌륭해요

Elizabeth

2024년 2월에 3박 숙박함

10/10 - 훌륭해요

Melanie

2024년 2월에 1박 숙박함

10/10 - 훌륭해요

Eric

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff, including JP, Larry and William, were awesome!
2024년 1월에 2박 숙박함
답변 제공: J P Queirolo 님, 2024년 2월 22일
Dear Eric,Thank you for taking the time to let us know about your experience while staying with us.I hope you choose to stay with us again when your travels bring you back to the area.

6/10 - 괜찮아요

Benoit

출장 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
The hotel is like most hotel on South Beach, nothing amazing, nothing bad. The walls are paper thin though and it's easy to hear the conversations of the other guests (also like most South Beach hotels). The front desk was not great - when I arrived around midnight, there was no-one to be seen, I walked in the hotel to find someone and couldn't find anyone. I waited more and finally a lady showed up and said "I just arrived, you need to wait" - not what I expected. Next day, same thing, no-one at reception and have to wait 10 minutes again.
2024년 1월에 5박 숙박함
답변 제공: J P Queirolo 님, 2024년 2월 22일
Dear Benoit,Thank you for taking the time to let us know about your experience while staying with us.Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the rest of our leadership team to ensure the necessary guidelines are in place and reviewed to prevent this issue from occurring in the future.I hope you choose to stay with us again when your travels bring you back to the area.

10/10 - 훌륭해요

Richard

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Alex was great
2024년 1월에 2박 숙박함
답변 제공: J P Queirolo 님, 2024년 2월 22일
Dear Richard,Thank you for taking the time to let us know about your experience while staying with us.I hope you choose to stay with us again when your travels bring you back to the area.

8/10 - 좋아요

Tyler

2024년 1월에 1박 숙박함

6/10 - 괜찮아요

Robert

별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The guy at check-in was the most miserable person I’ve encountered in a very long time. Certainly the worst front desk person I’ve ever encountered. The bartender, Rodney was a class act and I appreciated his demeanor and sense of humor. The hotel had a musty odour. I won’t be returning.
2024년 1월에 1박 숙박함
답변 제공: J P Queirolo 님, 2024년 2월 22일
Dear Robert,Thank you for taking the time to let us know about your experience while staying with us.Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the rest of our leadership team to ensure the necessary guidelines are in place and reviewed to prevent this issue from occurring in the future.I hope you choose to stay with us again when your travels bring you back to the area.

10/10 - 훌륭해요

Daren

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Perfect location to ocean and everything was walkable. Will stay there again.
2023년 12월에 2박 숙박함
답변 제공: J P Queirolo 님, 2024년 2월 22일
Dear Daren,Thank you for taking the time to let us know about your experience while staying with us.I hope you choose to stay with us again when your travels bring you back to the area.

10/10 - 훌륭해요

Briana

가족 여행
좋아요: 청결 상태, 편의 시설/서비스
2024년 1월에 1박 숙박함
답변 제공: J P Queirolo 님, 2024년 2월 22일
Dear Briana, Thank you for taking the time to let us know about your experience while staying with us.I hope you choose to stay with us again when your travels bring you back to the area.

4/10 - 별로예요

Timothy

연인과의 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Dirty and unclean are what immediatley come to mind from the moment you walk into the hotel. Just glance down at the baseboards to see years of dirt and dust. Then have a look at the tired filthy rugs and couches in the lobby. Come on people this is basic 4 walls approach. Keep your place clean and people will notice. Its just gross at this point. Property is old and tired. Its a 2 star hotel. Dont be fooled
2024년 1월에 2박 숙박함
답변 제공: J P Queirolo 님, 2024년 2월 22일
Dear Timothy,Thank you for taking the time to let us know about your experience while staying with us.Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the rest of our leadership team to ensure the necessary guidelines are in place and reviewed to prevent this issue from occurring in the future.I hope you choose to stay with us again when your travels bring you back to the area.

10/10 - 훌륭해요

Sharmaine

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I stayed at the Blue Moon overnight before a cruise. The staff is wonderful! Alex and Devontae gave great recommendations for restaurants and cafes that were a short walk from the hotel. JP allowed us to relax under the covered terrace until closer to our embarkation time - he also made sure we were comfortable. Although the hotel is an older property, it has been renovated to keep its own boutique hotel charm. I especially loved the water pressure and shower amenities in the bathroom - best hotel shower I have had in a long time! We had to change our dinner plans due to an untimely downpour. We ate at the hotel bar and had the best chicken sandwich with french fries - I highly recommend both.
2024년 1월에 1박 숙박함
답변 제공: JP Queirolo 님, 2024년 1월 17일
Dear Sharmaine,Thank you for taking the time to let us know about your GREAT experience while staying with us!I hope you choose to stay with us again when your travels bring you back to the area

8/10 - 좋아요

Mariapaz 님, North Las Vegas

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good housekeeping, good front desk. It was nice they offered free bikes, water, coffee and beach towels. Excellent location on South Beach
2024년 1월에 5박 숙박함
답변 제공: JP Queirolo 님, 2024년 1월 17일
Thank you for taking the time to let us know about your GREAT experience while staying with us!I hope you choose to stay with us again when your travels bring you back to the area

10/10 - 훌륭해요

Charles

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
답변 제공: JP Queirolo 님, 2024년 1월 17일
Thank you for taking the time to let us know about your GREAT experience while staying with us!I hope you choose to stay with us again when your travels bring you back to the area

10/10 - 훌륭해요

Ronald

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great Staff
2023년 12월에 2박 숙박함
답변 제공: JP Queirolo 님, 2024년 1월 17일
Thank you for taking the time to let us know about your GREAT experience while staying with us!I hope you choose to stay with us again when your travels bring you back to the area

6/10 - 괜찮아요

Kim

2023년 12월에 2박 숙박함
답변 제공: J P Queirolo 님, 2024년 2월 22일
Dear Kim, Thank you for taking the time to let us know about your experience while staying with us.I hope you choose to stay with us again when your travels bring you back to the area.

10/10 - 훌륭해요

ZIBA

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
One of kind hotels in South Beach Miami runs by an amazing staff! I can't thank enough the manager Mr.PJ & 2 frond desk receptionist D'Vantae and Alex !! They're all working hard and most importantly very Responsive!!
2024년 1월에 3박 숙박함
답변 제공: JP Queirolo 님, 2024년 1월 17일
Thank you for taking the time to let us know about your GREAT experience while staying with us!I hope you choose to stay with us again when your travels bring you back to the area

8/10 - 좋아요

Robert

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The small poo[ area was nice. The maid service seemed disorganized but it was Xmas
2023년 12월에 2박 숙박함
답변 제공: JP Queirolo 님, 2024년 1월 17일
Dear Robert,Thank you for taking the time to let us know about your experience while staying with us.I have shared your feedback with the rest of our leadership team to ensure the necessary guidelines are in place and reviewed to prevent this issue from occurring in the future.

10/10 - 훌륭해요

Krisztian

2023년 12월에 1박 숙박함
답변 제공: JP Queirolo 님, 2024년 1월 17일
Thank you for taking the time to let us know about your GREAT experience while staying with us!I hope you choose to stay with us again when your travels bring you back to the area

8/10 - 좋아요

Czar Gilbert

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: JP Queirolo 님, 2024년 1월 17일
Thank you for taking the time to let us know about your GREAT experience while staying with us!I hope you choose to stay with us again when your travels bring you back to the area

10/10 - 훌륭해요

Laurie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good hotel
The hotel is old but in good shape. The lobby in the second part of the hotel where we stayed had a funky smell. There are lots of outside areas to sit and relax.
2023년 12월에 1박 숙박함
답변 제공: JP Queirolo 님, 2024년 1월 17일
Dear Laurie,Thank you for taking the time to let us know about your GREAT experience while staying with us!I hope you choose to stay with us again when your travels bring you back to the area

10/10 - 훌륭해요

Mohit

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 2박 숙박함
답변 제공: JP Queirolo 님, 2024년 1월 17일
Thank you for taking the time to let us know about your GREAT experience while staying with us!I hope you choose to stay with us again when your travels bring you back to the area

2/10 - 너무 별로예요

liuxiang

2023년 12월에 2박 숙박함
답변 제공: JP Queirolo 님, 2024년 1월 17일
Dear Liuxiang,Thank you for taking the time to let us know about your experience while staying with us. Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations.

8/10 - 좋아요

Deborah

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice Art Deco South Beach hotel on Collins. The staff were all very pleasant and dignified. But they should have checked the shower before we checked in, as it was not working. We had to wait for someone to fix it while we were there. Other than that, it was fine.
2023년 12월에 2박 숙박함
답변 제공: JP Queirolo 님, 2024년 1월 17일
Dear Deborah,Thank you for taking the time to let us know about your GREAT experience while staying with us!I hope you choose to stay with us again when your travels bring you back to the area

10/10 - 훌륭해요

Brad

2023년 12월에 1박 숙박함
답변 제공: JP Queirolo 님, 2024년 1월 17일
Thank you for taking the time to let us know about your GREAT experience while staying with us!I hope you choose to stay with us again when your travels bring you back to the area

10/10 - 훌륭해요

Casey

2023년 12월에 3박 숙박함
답변 제공: JP Queirolo 님, 2024년 1월 17일
Thank you for taking the time to let us know about your GREAT experience while staying with us!I hope you choose to stay with us again when your travels bring you back to the area

10/10 - 훌륭해요

Rakesh

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very convenient place near Ocean drive and walkable to the famous Mango Club.
2023년 12월에 2박 숙박함
답변 제공: JP Queirolo 님, 2024년 1월 17일
Dear Rakesh,Thank you for taking the time to let us know about your GREAT experience while staying with us!I hope you choose to stay with us again when your travels bring you back to the area

10/10 - 훌륭해요

Naomi

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Two love birds having fun
We had an amazing time. My baby just lost his best friend and im dealing with life situations with my dad. Do we needed a mini Vacay. We had credit wtih Hotels l! So we chose to stay here. BEST DICISION EVER. PERFECT LOCATION Amenities were awesome. Staff was fantastic. Will be coming back again.
2023년 12월에 2박 숙박함
답변 제공: JP Queirolo 님, 2024년 1월 17일
Dear Naomi,Thank you for taking the time to let us know about your GREAT experience while staying with us!I hope you choose to stay with us again when your travels bring you back to the area

2/10 - 너무 별로예요

Dave

They charged me another $175 after I paid Expedia.
2023년 12월에 3박 숙박함
답변 제공: JP Queirolo 님, 2024년 1월 17일
Dear Dave,Thank you for taking the time to let us know about your experience while staying with us. I have shared your feedback with the rest of our leadership team to ensure the necessary guidelines are in place and reviewed to prevent this issue from occurring in the future.

10/10 - 훌륭해요

Andrea

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Friendly, helpful staff; excellent location; they upgraded us to a suite
2023년 12월에 1박 숙박함
답변 제공: JP Queirolo 님, 2024년 1월 17일
Dear Andrea,Thank you for taking the time to let us know about your GREAT experience while staying with us!I hope you choose to stay with us again when your travels bring you back to the area

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Wonderful Stay!!
This was our second time staying at the Blue Moon. We had a great stay and service from Devante and Alex at the front desk was exceptional and the bellman Anderson was friendly and helpful. We will be back for our next stay soon
2023년 11월에 2박 숙박함
답변 제공: JP Queirolo 님, 2024년 1월 17일
Dear Anonymous,Thank you for taking the time to let us know about your GREAT experience while staying with us!I hope you choose to stay with us again when your travels bring you back to the area

8/10 - 좋아요

star

2023년 12월에 2박 숙박함
답변 제공: JP Queirolo 님, 2024년 1월 17일
Thank you for taking the time to let us know about your GREAT experience while staying with us!I hope you choose to stay with us again when your travels bring you back to the area

10/10 - 훌륭해요

Lelia

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We arrived and we have been received with a warm welcoming! Great customer service from the door men, bartenders and receptionist, provided bottled water every time needed. Room was great, cleaned every day. Coffee bar available in the morning with tea selection, apples and cereal bars, loved the bikes ! You can ride them for 3hrs max every day! Beach towels and chair available as well included in the hotel fee, pool is small but so what it was just great, private and practical. Bar restaurante offered great menu and cocktails/ beer/ wine with attentive service. We had a wonderful stay, I will definitely recommend, location is great. Thank you so much.
2023년 12월에 4박 숙박함
답변 제공: JP Queirolo 님, 2024년 1월 17일
Dear Leila,Thank you for taking the time to let us know about your GREAT experience while staying with us!I hope you choose to stay with us again when your travels bring you back to the area