Front desk staff was impatient with questions we had. They did us a 'favor' by letting us "check in early" at 2pm, however my reservation said check in was at 1pm? They did let us store our luggage while we went to sight see. Sometimes friendly, but very brush offish, almost rude at times. Breakfast was delightful, with a nice variety of selections to choose from. The room was clean and quaint, but the beds were HORRIBLY hard and uncomfortable. It actually felt like sleeping on the box spring instead of a mattress.