Dear Moon Young, Thank you for taking the time to review your stay. We are very sorry to read that our service did not match your expectations. We would love to get more information on your visit so we can correct whatever is was that led to your rating and improve our services in the future. Best regards, Mercure Hotel Amsterdam West

Thank you very much for your kind review. It is always a pleasure to receive reviews like this. I hope that we can welcome you soon again at Mercure

Dear Annie, Thank you for providing us with your feedback about your recent stay.We appreciate you choosing to stay with us and are sorry for the inconvenience; our guests' feedback is very important to us to make sure we are meeting your expectations and are able to take action where necessary.We hope to have the opportunity to welcome you back for a better stay in the future. Best regards,Mercure Hotel Amsterdam West

Gentile Matteo,La ringraziamo per aver scelto il nostro albergo e per averne parlato così bene.Siamo molto felici di sapere che la sua permanenza nel nostro albergo sia stata in generale molto positiva. Lavoriamo quotidianamente per poter garantire a ciascun ospite un'esperienza di soggiorno piacevole e rilassante e le sue parole, oltre ad essere una grande gratificazione, ci incoraggiano a proseguire su questa strada.In attesa di poterla accogliere di nuovo presso il Mercure Hotel Amsterdam West, le porgiamo i nostri cordiali saluti.Mercure Hotel Amsterdam West

Dear Meah, Thank you for taking the time to give your opinion about your stay.We regret that your time with us did not meet all your expectations and would be interested in knowing what we could have improved.We hope we have the pleasure of welcoming you back again on a future visit. With kind regards,Mercure Hotel Amsterdam West

Dear Merari,Thank you for your kind review.We are delighted that almost everything met your expectations during your stay with us and that you appreciated our high standards.We look forward to welcoming you again in the future. Best wishes,Mercure Hotel Amsterdam West

Sehr geehrte Franziska,vielen Dank für den sehr positiven Erfahrungsbericht zu unserem Hotel.Wir freuen uns sehr, dass Sie einen tollen Aufenthalt bei uns hatten. Danke auch für das nette Lob an unsere Mitarbeiter, das geben wir gerne weiter. Auch freuen wir uns, dass Ihnen die Sauberkeit unseres Hotels sehr zugesagt hat.Gerne würden wir Sie eines Tages wieder begrüssen.Mit freundlichen Grüßen,Mercure Hotel Amsterdam West

Dear Dafne,Thank you very much for sharing your positive review.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.We look forward to welcoming you back.Best wishes,Mercure Hotel Amsterdam West

Dear Michael,Thank you so much for your positive feedback following your stay.It is rewarding to know that you had such a pleasant experience with us.We would love to have you back.All the best,Mercure Hotel Amsterdam West

Sehr geehrter Thanh Ha,vielen Dankhaben für Ihre Bewertung unseres Hotels.Es freut uns sehr zu hören, dass Sie die Größe unseres Zimmers angenehm fanden und die Minibar zu Ihrer Zufriedenheit regelmäßig aufgefüllt wurde. Wir sind stolz auf unser aufmerksames Personal und es ist wunderbar zu erfahren, dass unser Küchenchef Ihren Aufenthalt mit seinem Einsatz nach Küchenschluss noch bereichern konnte.Wir würden uns sehr freuen, Sie in Zukunft wieder bei uns als Gast begrüßen zu dürfen.Mit freundlichen Grüßen,Mercure Hotel Amsterdam West

Dear Daniela,Thank you for taking the time to share your feedback.It is wonderful to know that you enjoyed your stay and appreciated our team, who are always on hand to make your stay as enjoyable as possible. We feel we offer a wide range of quality food items at breakfast for a competitive price, however, we always welcome any suggestions on how we could improve.We do hope to welcome you back in the future.Best wishes,Mercure Hotel Amsterdam West

Dear Alexander,Thank you for your positive review, we appreciate it.We are glad you had an enjoyable stay, our team members take great pleasure in going that extra mile for our guests to make sure they have a memorable experience with us.The entire team look forward to welcoming you back for a future visit.Kind regards,Mercure Hotel Amsterdam West

Beste Stefan, Heel erg bedankt voor uw mooie score!Het doet ons plezier dat u genoten heeft van uw verblijf bij ons en dat de kamer naar wens was. Ook fijn dat u de goede service als pluspunt aanhaalt. Daar doen we het voor!We hopen u in de toekomst opnieuw te mogen verwelkomen en wensen u een fijne dag toe. Met vriendelijke groet,Mercure Hotel Amsterdam West

Dear Constantin, thank you for taking the time to share your experience with us.We are sorry that your recent stay at our hotel didn't meet all your expectations. We would love to know what we could have done to make your experience at our hotel more enjoyable.We hope to have the opportunity to welcome you back for a more comfortable stay in the future. Kind regards,Mercure Hotel Amsterdam West

Dear Katy,We appreciate that you took the time to share your experience with us.We are thrilled to hear that you enjoyed our clean facilities, helpful staff, and delicious food in the restaurant and for breakfast. Our team always strives to provide exceptional service to ensure our guests have a comfortable and enjoyable stay. We appreciate your kind words and recommendation.We apologize for the inconvenience caused by the lack of a baby changing unit. We understand the importance of providing family-friendly amenities and will take your feedback into consideration for future improvements. It's great to know that our location near the bus stop made it easy for you to explore the area, and we hope you had a fantastic time in Amsterdam.We look forward to welcoming you back,All the best.Mercure Hotel Amsterdam West

Dear Eric,Thank you for taking the time to share your review.We are sorry that we did not meet the high standards expected of us on this visit. Please don't hesitate to let us know at the time so that we may take action. We have, nevertheless, addressed this issue with our housekeeping team.We hope that you will allow us the opportunity of providing you with an improved stay in future. Best wishes,Mercure Hotel Amsterdam West

Beste Edith,Hartelijk dank voor deze mooie beoordeling.We zijn blij te horen dat u onze locatie als een prima plek voor een bezoek aan Amsterdam heeft ervaren.We hopen u in de toekomst opnieuw te mogen verwelkomen.Met vriendelijke groet,Mercure Hotel Amsterdam West

Beste Sastra,Leuk dat u de tijd nam voor uw beoordeling.We zijn blij te horen dat u onze locatie en vriendelijk personeel op prijs stelde. Onze excuses als de kamer niet helemaal schoon was, we zullen dit zeker met ons schoonmaakteam bespreken om verbeteringen aan te brengen. Wat betreft de parkeerkosten, we bieden een ruime parkeerplaats op het terrein voor het gemak van onze gasten, maar we begrijpen dat de kosten een overweging kunnen zijn.Met vriendelijke groet en graag tot nog eens,Mercure Hotel Amsterdam West

Dear Ignacio,Thank you for taking the time to share your feedback.We are concerned to hear about the cleanliness issue and the smell of weed in the corridor. Please be assured that we take cleanliness very seriously and have a daily housekeeping service to maintain our high standards. We apologize for any inconvenience this may have caused during your stay and will address this matter with our team to ensure it doesn't happen again. We also want to remind our guests that our hotel is 100% non-smoking, and we encourage everyone to respect this policy for the comfort of all guests.We hope that you will return in the future for a more enjoyable stay. Kindest regards, Mercure Hotel Amsterdam West

Beste J.M.,Bedankt voor deze lovende aanbeveling.Het doet ons veel plezier dat u genoten heeft van uw verblijf bij ons.Een volgende keer staan we graag weer voor u klaar.Vriendelijke groet,Mercure Hotel Amsterdam West

Beste Geertje,Bedankt voor uw feedback.We zijn blij om te horen dat u tevreden was met de staat van ons hotel en de service die we bieden. Echter, we betreuren het dat u niet tevreden was met de parkeerkosten en het ontbijt. Onze parkeerkosten zijn gebaseerd op de nabijheid van het hotel tot de luchthaven Schiphol en de stad Amsterdam. Wat betreft het ontbijt, we bieden een uitgebreid ontbijtbuffet met een verscheidenheid aan opties, maar we begrijpen dat smaken kunnen verschillen. We bieden ook een goedkopere optie met onze Tasty Locker ontbijtproducten, die 24 uur per dag beschikbaar zijn. We waarderen uw feedback en zullen deze gebruiken om onze diensten en faciliteiten verder te verbeteren.We hopen u in de toekomst opnieuw te mogen verwelkomen in ons hotel. Met vriendelijke groet,Mercure Hotel Amsterdam West

Sehr geehrter Amber,haben Sie vielen Dank für Ihre nette Bewertung unseres Hotels.Mit Wohlgefallen haben wir gelesen, dass es Ihnen bei uns gut gefallen hat und dass Sie einen rundum schönen Aufenthalt hatten.Wir freuen uns schon auf Ihren nächsten Besuch bei uns.Freundliche Grüße,Mercure Hotel Amsterdam West

Dear Russell,Thank you for taking the time to share your feedback.We understand that the difficulties with mobile service may have been frustrating and we are truly sorry to hear about the communication issues you faced. Our team is available 24/7 at the reception, and we strive to provide prompt assistance to our guests. We apologize for the inconvenience this have caused you.We will take your feedback into account and work on improving our communication channels to better serve our guests in the future.We hope we can provide you with an improved stay in the future.Best regards,Mercure Hotel Amsterdam West

Dear Nouhal,Thank you for positively reviewing your stay.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.We look forward to welcoming you again. Best wishes,Mercure Hotel Amsterdam West

Dear Kathleen,Thank you for sharing this positive review.We are glad to hear that you had a pleasant stay with us. Thank you for mentioning our convenient location near the airport.We look forward to seeing you again on your next stay.Best wishes,Mercure Hotel Amsterdam West

Dear Aryselmo,Our sincerest thanks for this positive review of your stay at our hotel.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.We look forward to seeing you again on another occasion.Best wishes,Mercure Hotel Amsterdam West

Dear Richard,Thank you for this positive review.We are glad to hear that you found our room to be good and appreciated the reasonable cost. It's great to know that you enjoyed the easy bus accessibility to the city center and other attractions.We always strive to provide a comfortable and convenient stay for our guests, and your positive feedback is truly appreciated. We hope that you had a chance to explore the nearby natural park and lake during your stay, as it is a beautiful area to relax and unwind.It would be a pleasure to welcome you back on a future occasion. Best wishes,Mercure Hotel Amsterdam West

Chère Carole, Merci pour votre recommandation.Mercure Hotel Amsterdam West

Dear Patrice, Thank you very much for your feedback.We are glad to hear that you found our property to be decent and appreciated its proximity to the airport. We apologize for the foul smell you encountered in the lift upon your arrival, and we are happy to know that it was eventually resolved. Our team is committed to ensuring a comfortable and enjoyable stay for all our guests, and we appreciate your understanding in this matter.We hope to have the pleasure of seeing you again in the future.Best wishes,Mercure Hotel Amsterdam West

Beste Eva,Bedankt voor het delen van uw ervaring.We vinden het erg jammer dat uw verblijf bij ons niet aan uw verwachtingen heeft voldaan en willen u dan ook onze excuses aanbieden. We hadden graag geweten wat we kunnen verbeteren om u een betere ervaring te bieden.Hopelijk mogen we u nogmaals verwelkomen voor een betere ervaring. Met vriendelijke groeten,Mercure Hotel Amsterdam West

Dear BoRam,Thanks for taking the time to share your opinions on your visit to our hotel.We would have liked to have met all your requirements. We always welcome suggestions for improvement and would love to know what we could have done to improve. Your satisfaction is always our top priority.We hope to have the pleasure of welcoming you back in the future. With best wishes,Mercure Hotel Amsterdam West

Het verheugt ons dat u een fijn verblijf heeft gehad in ons hotel!Een volgende keer staan we graag weer voor u klaar. Hartelijke groeten,Mercure Hotel Amsterdam West

Dear Jeanine,Thank you for sharing this lovely review.We are thrilled to hear that you found our hotel's cleanliness, condition, and service to be exceptional. Our team works hard to maintain a high standard of cleanliness and guest satisfaction, and it's always rewarding to see our efforts being appreciated.We look forward to welcoming you again. Best regards,Mercure Hotel Amsterdam West

Sehr geehrter Denys,danke für den positiven Erfahrungsbericht zu unserem Hotel.Wir bedanken uns recht herzlich für Ihren Besuch. Ihre Zufriedenheit ist für uns, die Tag für Tag daran arbeiten, Ihnen einen einwandfreien Service zu bieten, die schönste Belohnung.Wir würden uns freuen, Sie in Zukunft wieder bei uns zu begrüßen. Mit besten Grüßen,Mercure Hotel Amsterdam West

Sehr geehrter Michael,vielen Dank für Ihren Kommentar zu unserem Hotel.Es freut uns zu hören, dass Sie mit unserem Service zufrieden waren. Wir legen großen Wert darauf, unseren Gästen einen angenehmen Aufenthalt zu bieten. Bezüglich der Ausstattung des Zimmers möchten wir uns entschuldigen, falls diese nicht Ihren Erwartungen entsprochen haben.Wir bedauern, dass Sie den Teppich in Ihrem Zimmer als gewölbt empfunden haben. Wir werden dies intern überprüfen und gegebenenfalls Maßnahmen ergreifen, um die Situation zu verbessern. Ihre Rückmeldung ist für uns sehr wertvoll, um unseren Service und unsere Einrichtungen kontinuierlich zu verbessern.Wir würden uns freuen Sie eines Tages bei uns wieder zu empfangen. Mit freundlichen Grüßen,Mercure Hotel Amsterdam West

Sehr geehrter Peter, vielen Dank für das Feedback.Es freut uns, dass Sie unsere Unterkunft für Ihre geschäftliche Reise gewählt haben.Es tut uns leid, dass unser Hotel Ihre Erwartungen nicht erfüllt hat. Wir entschuldigen uns für die Unannehmlichkeiten und werden die von Ihnen genannten Punkte in unsere Verbesserungsprozesse miteinbeziehen.Schade, dass Sie unser Frühstück aufgrund Ihres frühen Fluges nicht genießen konnten.Hoffentlich geben Sie uns in der Zukunft eine zweite Chance.Freundliche Grüße,Mercure Hotel Amsterdam West

Sehr geehrter Daniel,vielen Dank für Ihre positive Bewertung.Mit Wohlgefallen haben wir gelesen, dass es Ihnen bei uns gut gefallen hat und dass Sie einen rundum schönen Aufenthalt hatten.Wir würden uns freuen, Sie in Zukunft wieder bei uns zu begrüßen.Freundliche Grüße,Mercure Hotel Amsterdam West

Beste Robertus,Bedankt voor uw feedback.Het spijt ons dat de ligging van het hotel niet aan uw verwachtingen voldeed. Hopelijk heeft u toch van uw verblijf en van een goede nachtrust genoten.Hopelijk mogen we u nog eens verwelkomen. Met vriendelijke groet,Mercure Hotel Amsterdam West

Dear Michael,Thank you for taking the time to share your feedback.We are glad to hear that you appreciated the cleanliness of our rooms and the service provided by our staff. Our team works hard to ensure a comfortable and enjoyable stay for our guests. However, we are sorry to hear that the hotel condition did not meet your expectations. We would love to know what we could have done to make your experience at our hotel more enjoyable.We hope to be able to welcome you back on a return visit for an improved experience.Best regards,Mercure Hotel Amsterdam West

Dear Alexandre,Thank you for taking the time to review your stay.We are sorry that your recent stay at our hotel didn't meet all your expectations. We would love to know what we could have done to make your experience at our hotel more enjoyable.We hope that you will allow us the opportunity of providing you with an improved stay in the future. Best regards,Mercure Hotel Amsterdam West

Beste Ingrid,Hartelijk bedankt voor deze mooie review.We zijn blij te horen dat u tevreden was met ons vriendelijke personeel en de schone kamer en badkamer. Het is fijn om te weten dat u ook genoten heeft van ons goede ontbijt. We streven ernaar om onze gasten een comfortabel en aangenaam verblijf te bieden en uw feedback is een bevestiging dat we op de goede weg zijn.We hopen u in de toekomst opnieuw te mogen verwelkomen. Met vriendelijke groet,Mercure Hotel Amsterdam West

Dear Johannes,Thank you for this positive review of your stay with us.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.We look forward to seeing you again.Best wishes,Mercure Hotel Amsterdam West

Sehr geehrte Kathrin,Es tut uns leid, dass Sie mit Ihrem Aufenthalt bei uns nicht zufrieden waren. Es würde uns sehr weiterhelfen, wenn Sie uns schreiben könnten, was Ihnen genau nicht an unserem Hotel nicht gefallen hat. Dadurch können wir unseren Service verbessern.Hoffentlich können wir Sie in der Zukunft von unserem Service überzeugen.Freundliche Grüße,Mercure Hotel Amsterdam West

Dear Jason,Thank you for this kind review.We are pleased that we were able to meet your expectations.We look forward to a return visit from you in the future.Best wishes,Mercure Hotel Amsterdam West

Dear Guest,Thank you very much for sharing such positive feedback following your recent stay with us.We are delighted to hear that you found our location convenient, with easy access to the airport and city center using public transportation. It's great to know that our email with navigation details and travel ticket recommendation was helpful for your stay. We appreciate your kind words about our delicious breakfast and the variety of protein options offered. Our peaceful garden area and lovely patio are indeed perfect spots to relax, and we're glad you enjoyed them. It's also fantastic to hear that our staff was friendly and helpful, as we strive to provide excellent service to all our guests.We hope to see you again in the future. Best regards,Mercure Hotel Amsterdam West