로비
예약 가능 여부 확인

베스트 웨스턴 재커리 인 여행 후기

2.5 out of 5
베스트 웨스턴 재커리 인
4030 Highway 19, Zachary, LA

이용 후기

8.0

매우 좋아요

평점 10 - 훌륭해요. 460개 이용 후기 중 205개" "
평점 8 - 좋아요. 460개 이용 후기 중 130개" "
평점 6 - 괜찮아요. 460개 이용 후기 중 58개" "
평점 4 - 별로예요. 460개 이용 후기 중 30개" "
평점 2 - 너무 별로예요. 460개 이용 후기 중 37개" "

8.2/10

청결 상태

8.6/10

직원 및 서비스

7.6/10

편의 시설/서비스

8.0/10

숙박 시설 상태 및 시설

8.0/10

친환경

이용 후기

10/10 - 훌륭해요

Harley

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very satisfied!
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Doss

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 2박 숙박함

2/10 - 너무 별로예요

Scotty

출장 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
At least 10 roaches were found in the room. Couldn’t sleep due to roaches. Left early the next morning.
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Robert

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Johnathan R 님, meridian

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: jo 님, 2024년 3월 26일
Johnathan, thank you for staying with us and providing feedback about your stay.

10/10 - 훌륭해요

Stacie

2024년 2월에 1박 숙박함
답변 제공: jo 님, 2024년 3월 26일
Stacie, thank you for staying with and providing feedback about your stay.

10/10 - 훌륭해요

Bradley

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Shower head was terrible
2024년 2월에 1박 숙박함
답변 제공: jo 님, 2024년 2월 19일
Bradley, thank you for staying with us and providing feedback about your stay. We apologize for the shower head.

10/10 - 훌륭해요

Daphne

2024년 1월에 1박 숙박함
답변 제공: jo 님, 2024년 2월 19일
Daphne, thank you for staying with us and providing feedback about your stay.

2/10 - 너무 별로예요

Natasha

2024년 1월에 1박 숙박함
답변 제공: Bianca 님, 2024년 2월 7일
Thank you for your review regarding your recent stay with us. We are sorry that we were unable to meet your expectations during your stay. Guest satisfaction is something we strive for every day and your feedback is very much appreciated. Please know we use all feedback, both positive and constructive when reviewing the services and accommodations we provide to our guests. If we can be of further assistance, please don't hesitate to let us know.

10/10 - 훌륭해요

Rebecca

연인과의 여행, 반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We were able to bring our pet, and had a nice area to let her do her business.
2023년 12월에 4박 숙박함
답변 제공: jo 님, 2024년 2월 19일
Rebecca, thank you for staying with us and providing feedback about your stay.

10/10 - 훌륭해요

Linda

2023년 11월에 4박 숙박함
답변 제공: jo 님, 2024년 2월 19일
Linda, thank you for staying with us and providing feedback about your stay.

8/10 - 좋아요

Camryn

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It’s safe and quiet. It’s in a very convenient location. Quick and easy drive to baton rouge or tiger stadium.
2023년 11월에 1박 숙박함
답변 제공: jo 님, 2023년 12월 11일
Camryn,Paige, thank you for staying with us and providing feedback about your stay.

10/10 - 훌륭해요

Polly

반려동물 동반 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The breakfast meats could be better, that is only complaint! Everything else was exceptional
2023년 11월에 2박 숙박함
답변 제공: jo 님, 2023년 12월 11일
Paige, thank you for staying with us and providing feedback about your stay.

8/10 - 좋아요

Paige

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Safe and clean. It was convenient to eating and places to shop.
2023년 11월에 1박 숙박함
답변 제공: jo 님, 2023년 12월 11일
Paige, thank you for staying with us and providing feedback about your stay.

2/10 - 너무 별로예요

Jessica

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
AVOID!
First impressions are everything and this started off so terribly, that it was not possible to leave on a positive note. The wait for check-in took nearly 30 minutes - despite everyone having advanced reservations. I believe the first group somehow lost their room and was transferred to another property. The second group refused to stay in there room, after checking in, because of uncleanliness and roaches. Our check-in process uncovered that the desk agent checked someone else into our room. We had no documentation to sign and were just given a room, with no explanation of amenities of the property (there weren't any). It took about 10+ minutes to sort it all out with the current desk agent under the impression we had already checked in per the system. Also - it was very late at night 0100hrs and the last thing I wanted to do was wait due to very obvious poor management and poor training of personnel. When it was time to check out in the AM, much to my surprise (sarcasm), there was a line to check out so we just dropped our keys and left without interacting with any desk agent because I did not want to wait another 30 minutes in that lobby. We saw no roaches, but there was also questionable illegal activity likely occurring near the side exit/entrance. I am absolutely astounded this property has good reviews and cannot fathom how anyone would be able to enjoy their stay here.
2023년 11월에 1박 숙박함
답변 제공: Bianca 님, 2023년 11월 29일
Thank you for the comments regarding your recent stay with us.We are sorry that we were unable to meet your expectations during your stay. Guest satisfaction is something we strive for every day and your feedback is very much appreciated. Please know we use all feedback, both positive and constructive when reviewing the services and accommodations we provide to our guests.If we can be of further assistance, please don't hesitate to let us know.

8/10 - 좋아요

Laure

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
.
2023년 11월에 1박 숙박함
답변 제공: jo 님, 2023년 12월 11일
Laure,Paige, thank you for staying with us and providing feedback about your stay.

8/10 - 좋아요

Terry

Ok hotel
Hotel is a little worn ,but fairly clean. Beds are ok. Breakfast was edible, but it outstanding. Server at breakfast was very nice. Nothing too bad and nothing too great.
2023년 11월에 1박 숙박함
답변 제공: jo 님, 2023년 12월 11일
Terry,Paige, thank you for staying with us and providing feedback about your stay.

2/10 - 너무 별로예요

Andrew

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We will never return and suggest people stay away from this poorly managed facility. The room smelled, the service was non-existent, and that was our first and last time staying there. The facility was non smoking yet the hallway smelled like something other than cigarette smoke. Families and small children are at risk from this lack of policy enforcement.
2023년 11월에 1박 숙박함
답변 제공: jo 님, 2023년 11월 14일
Hi Andrew,Thank you for taking the time to give us feedback about your stay with us. We apologize for the inconvenience you encountered during your stay. Our hotel is not completely smoke free, we do have 3 smoking rooms on our 2nd floor at the end of the hallway. When our staff is told of smelling anything other than cigarette smoke, we do notify the Zachary Police department to come out and locate where it is coming from and have those guest removed. We do take the security of our hotel seriously and any complaints that we receive. Again, I would like to apologize.

2/10 - 너무 별로예요

chatseny

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Roaches and lots of them
2023년 11월에 1박 숙박함
답변 제공: jo 님, 2023년 11월 14일
Chatseny, thank you for staying with us and providing us with feedback.

8/10 - 좋아요

Julie

2023년 10월에 3박 숙박함
답변 제공: jo 님, 2023년 11월 14일
Thank you for staying with us and providing us with feedback about your stay.

10/10 - 훌륭해요

Sue

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The lady in the breakfast room was exceptional! Very friendly and helpful!
2023년 10월에 3박 숙박함
답변 제공: jo 님, 2023년 11월 14일
Sue,Thank you for staying with us and providing us with feedback about your stay.

10/10 - 훌륭해요

Matthew

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: jo 님, 2023년 11월 14일
Matthew,Thank you for staying with us and providing us with feedback about your stay.

6/10 - 괜찮아요

Richard

좋아요: 청결 상태, 객실의 편안함
별로예요: 숙박 시설 상태 및 시설
Went in to shower and turned it on and it started spraying water everywhere. The shower hose was broken
2023년 10월에 1박 숙박함
답변 제공: jo 님, 2023년 11월 14일
Richard,Thank you for staying with us and providing us with feedback about your stay. We apologize for the inconvenience. I hope our prompt response was satisfactory.

2/10 - 너무 별로예요

charles

별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Smelled damp,wet, amd noldy throughout the building. The room's ac was dod npt work. Overall, a terrible place fpr the money.
2023년 10월에 1박 숙박함
답변 제공: jo 님, 2023년 11월 14일
Charles,Thank you for staying with us and providing us with feedback about your stay.

10/10 - 훌륭해요

Brenda

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The staff was very friendly and the hotel was clean.
2023년 10월에 2박 숙박함
답변 제공: jo 님, 2023년 11월 14일
Brenda,Thank you for staying with us and providing us with feedback about your stay.

8/10 - 좋아요

Scott

2023년 10월에 1박 숙박함
답변 제공: jo 님, 2023년 11월 14일
Scott,Thank you for staying with us and providing us with feedback about your stay.

10/10 - 훌륭해요

Gary

좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
The desk clerk was phenomenal!
2023년 10월에 1박 숙박함
답변 제공: jo 님, 2023년 11월 14일
Gary,Thank you for staying with us and providing us with feedback about your stay.

10/10 - 훌륭해요

MELISSA 님, Sugar Lane

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We needed a comfortable nights stay before visiting our son. It was nice and quiet. The hotel staff was very helpful with a couple of easily solvable issues.
2023년 10월에 1박 숙박함
답변 제공: jo 님, 2023년 10월 14일
Melissa, thank you for staying with us and providing feedback about your stay.

6/10 - 괜찮아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 3박 숙박함
답변 제공: jo 님, 2023년 10월 14일
Thank you for staying with us and providing feedback about your stay.

8/10 - 좋아요

Brian

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Internet was very slow. Needs to be upgraded. TV did not have the SEC network. Was a college football Saturday and this channel is a must for this SEC football fan. Will return if this is added to the the direct tv.
2023년 9월에 2박 숙박함
답변 제공: jo 님, 2023년 10월 14일
Brian, thank you for staying with us and providing feedback about your stay. We will use your feedback to better serve our guest.

8/10 - 좋아요

RUDRIK 님, Moreleta Park

출장 여행
좋아요: 편의 시설/서비스
Frienly and efficient check-in. Property is a bit old and needs some maintenance. Not much in the are.
2023년 9월에 1박 숙박함
답변 제공: jo 님, 2023년 10월 14일
Rudrik, thank you for staying with us and providing feedback about your stay.

8/10 - 좋아요

DeErrika

좋아요: 청결 상태, 직원 및 서비스
2023년 9월에 1박 숙박함
답변 제공: jo 님, 2023년 10월 14일
DeErrika, thank you for staying with us and providing feedback about your stay.

4/10 - 별로예요

EMILY 님, SILSBEE

2023년 9월에 2박 숙박함
답변 제공: jo 님, 2023년 10월 14일
Emily, thank you for staying with us and providing feedback about your stay. We apologize for any inconvenience you may have encountered during your stay. Please feel free to reach me at the hotel to let me know what we could have done better.Johnny Offord

8/10 - 좋아요

Maurita

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Overnight Stay
We stopped here overnight and got up to a great breakfast. We had a problem with one of our rooms, and it was corrected quickly. The staff was friendly and very helpful. Would stay here again!
2023년 9월에 1박 숙박함
답변 제공: jo 님, 2023년 10월 14일
Maurita, thank you for staying with us and providing feedback about your stay.

10/10 - 훌륭해요

Ashley

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Wonderful place to stay
2023년 9월에 2박 숙박함
답변 제공: jo 님, 2023년 10월 14일
Ashley, thank you for staying with us and providing feedback about your stay.

10/10 - 훌륭해요

Willie

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 1박 숙박함
답변 제공: jo 님, 2023년 10월 14일
Willie, thank you for staying with us and providing feedback about your stay.

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 1박 숙박함
답변 제공: jo 님, 2023년 10월 14일
Thank you for staying with us and providing feedback about your stay.

10/10 - 훌륭해요

Deborah

단체 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Checkin was effortless and the staff was very courteous. I would stay at this facility again.
2023년 9월에 1박 숙박함
답변 제공: jo 님, 2023년 10월 14일
Deborah, thank you for staying with us and providing feedback about your stay.

10/10 - 훌륭해요

John

반려동물 동반 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very convenient and reasonably priced. Major decision for my selection was that pets are allowed!
2023년 8월에 1박 숙박함
답변 제공: jo 님, 2023년 10월 14일
John, thank you for staying with us and providing feedback about your stay.

8/10 - 좋아요

Larry

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 8월에 1박 숙박함
답변 제공: jo 님, 2023년 10월 14일
Larry, thank you for staying with us and providing feedback about your stay.

10/10 - 훌륭해요

Quentin

2023년 7월에 1박 숙박함
답변 제공: jo 님, 2023년 7월 29일
Quentin, thank you for staying with us and providing feedback about your stay.

4/10 - 별로예요

Stephen

출장 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태
Staff was friendly.
2023년 7월에 2박 숙박함
답변 제공: jo 님, 2023년 7월 29일
Stephen, thank you for staying with us and providing feedback.

2/10 - 너무 별로예요

Brandon

2023년 7월에 1박 숙박함

10/10 - 훌륭해요

Kelly

2023년 6월에 2박 숙박함
답변 제공: Heather Domingue 님, 2023년 7월 3일
Kelly,Thank you so much for your positive feedback! We're glad to have you as our guest and to see that you enjoyed our hotel. It makes us incredibly happy to know that we exceeded your expectations. We'll continue working hard to provide you with excellent experience. We hope to see you again in the near future. And it was my pleasure to help assist you.Hotel Operations Manager

8/10 - 좋아요

Loreal

2023년 6월에 1박 숙박함
답변 제공: Heather Domingue 님, 2023년 6월 26일
Thank you so much for your positive feedback! We're glad to have you as our guest and to see that you enjoyed our hotel. It makes us incredibly happy to know that we exceeded your expectations. We'll continue working hard to provide you with excellent experience. We hope to see you again in the near future. And it was my pleasure to help assist you.Hotel Operations Manager

6/10 - 괜찮아요

Rae

2023년 6월에 1박 숙박함
답변 제공: Heather Domingue/Hotel Operations Manager 님, 2023년 6월 10일
Rae,I apologize on behalf of everyone at the Best Western Zachary Inn Hotel. Please know that you situation in no exception. As you can see on other reviews, we are known for taking ownership and caring deeply about our customers. We can't fix the past but you have my personal commitment to improve the way our staff serves every customer. Until then, please accept my sincerest apologies on behalf of everyone on the team.

10/10 - 훌륭해요

Jerome

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 5월에 2박 숙박함
답변 제공: Heather Domingue/Hotel Operations Manager 님, 2023년 6월 10일
Jerome,Thank you so much for taking the time to fill out are review! Our team here at Best Western Zachary Inn loves to know that our guests are happy. We're glad that you had an amazing experience. We are always trying our best to make your experience memorable, and we're glad that we've achieved it! It was our pleasure to have you hear as our guest and we hope you'll come back and see us again soon.

4/10 - 별로예요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 객실의 편안함
2023년 5월에 3박 숙박함
답변 제공: jo 님, 2023년 5월 31일
Anonymous, thank you for staying with us and providing feedback about your stay.

10/10 - 훌륭해요

christina

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This was a work stay for a short term outage. The hotel was clean, there was housekeeping every day, the continental breakfast was satisfactory [it was set up eary and alternated on a daily and weekly rotation]. There is a pool and a washer and dryer. There are not a lot of bells and whistles here, but staff is wondeful, the rooms are very clean and spacious, and there are restaurants and a grocery in close proximity. I would definitively stay here again.
2023년 4월에 8박 숙박함
답변 제공: jo 님, 2023년 5월 28일
Christina,Thank you for staying with us and providing feedback about your stay. It was a pleasure to have you at our hotel. We look forward to you coming to town again.

10/10 - 훌륭해요

Allison

2023년 4월에 1박 숙박함
답변 제공: jo 님, 2023년 5월 28일
Allison,Thank you for staying with us and providing feedback about your stay.