6/10 - 괜찮아요
Denise 님, Toronto
단체 여행
2024년 4월 15일
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
I recently stayed and was greeted by a very friendly customer service agent at the front desk, she was very pleasant and our check in was seamless, she noted our room was upgraded which we thought was very nice however we didn't take it as we needed 2 separated beds we came back down and we were moved to our 2nd room, it wasn't like the 1st one the room was not very clean the sofa-bed shhets had crumbs in it and looked like the sheets were not clean. It was a huge disappointment we couldn't change the room as the hotel was fully booked l.I was upset as we expected it to be up to par. Unfortunately i will not rebook this location again.
Denise
2024년 4월에 1박 숙박함