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호텔 히네브라 여행 후기

3.5 out of 5
호텔 히네브라
Calle B Mz. D Lote 54 Urb., Independencia, Lima

이용 후기

6.6
평점 10 - 훌륭해요. 31개 이용 후기 중 6개" "
평점 8 - 좋아요. 31개 이용 후기 중 12개" "
평점 6 - 괜찮아요. 31개 이용 후기 중 5개" "
평점 4 - 별로예요. 31개 이용 후기 중 1개" "
평점 2 - 너무 별로예요. 31개 이용 후기 중 7개" "

7.6/10

청결 상태

7.4/10

직원 및 서비스

7.0/10

숙박 시설 상태 및 시설

2.0/10

친환경

이용 후기

8/10 - 좋아요

Brent

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 2박 숙박함

10/10 - 훌륭해요

Alberto

2023년 7월에 1박 숙박함

2/10 - 너무 별로예요

Alexis

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Please, do NOT go!
I stayed for one night and the experience was horrible. The electronic key didn't work, the place is hot and smelly. The air conditioning doesn't work. There were insects in the room. We were charged for products from the Frigobar that we never consumed. They are thieves
2023년 5월에 1박 숙박함

2/10 - 너무 별로예요

Kibo

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Surrounded by night clubs
Avoid this place by all means. This place is surrounded by night clubs and impossible to sleep.
2022년 9월에 1박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Mucho ruido
Estuve a gusto en el Hotel, pero está en una zona de bares, hay demasiado ruido y no me limpiaron la habitación, estuve dos días
2018년 9월에 2박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Bad experience on Expedia I arrive in Lima to hotel genie ta and they token ecpesia never reserve my hotel room
2018년 8월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice place, local area, alot of stuff around
We only had a night before flying out of Lima and wanted to stay in a safe area close to the airport. The area has a lot of traffic and places to eat around, walking distance from a huge mall. We were warned there are a lot of pick pockets late at night but for a clean room to crash before a long day of travel it was perfect.
2018년 5월에 1박 숙박함

8/10 - 좋아요

Marco

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Regular
Bueno lindo y comodo pero me cobraron differente a lo que reserve en la web , por Las dos occasions que me hospede estan muy desorganizados.
2017년 7월에 1박 숙박함

2/10 - 너무 별로예요

Josh 님, Houston

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Terrible Experience
I reserved and paid for four nights at this "Hotel" but somehow they either failed to charge my card or their system made an error somewhere that did not show my reservation. I arrived in Lima Peru at 9:30pm and was exhausted from a 12 hr flight, this reservation error was bad enough but it gets way worst. I decided to pay for a single night anyways and settle the problem in the morning. This hotel is surrounded by night clubs and women offering illegal services. The loud music was on up until 4am in the morning and it was impossible to sleep. This is NOT a family friendly environment!! The staff was equally awful with security that wouldn't even allow my girlfriend in the reception area despite the fact that she was there when I checked in and asked them to give her access to my matrimonial room. The room was okay but very small. Oh and if you are hoping to stay there and bring in a bottle of water or maybe some food, forget it.... They dont allow even bottled water to come in with you and everything in the fridge is way overpriced. This hotel is in the worst possible location it can be. The following day I checked out and stayed the rest of my 9 days in Lima Peru at a nearby hotel for half the price, actual caring service with a room twice the size and no restriction on water or food. Most importantly I actually got sleep and my girlfriend was welcomed at all times to come visit and stay with me. This was the worst hotel experience I have ever had, do not stay here!!!
2017년 7월에 4박 숙박함

2/10 - 너무 별로예요

richard

별로예요: 직원 및 서비스
Worst Experience To Date,
The worst experience i've had to date. I had a 6 hour layover for my next flight, so we booked this hotel to take a nap in-between flights. After a 40 minute taxi (longer than expected) from the airport, we arrive to check-in. I am informed the room was charging per person not per room, and they wanted double the money. Meanwhile, online it was just $5 more for the extra person. I was exhausted and tried to explain, she just smiled and then called her manager. After 30 minutes waiting and filing out guest paperwork, her manger advised her to say they are no more rooms left instead of honoring the online price. They canceled my room after this long wait and much frustration. I was forced to find a taxi and return to the airport even more tired and upset. It was an awful experience. I strongly advise NOT booking this hotel. The area seemed very shady too, we were being harassed by passers by constantly whilst trying to find a taxi. They also did not refund me.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice hotel ; But hard to find becauce city streets missing signs!

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Hotel limpio y comodo
Bonito lugar... muy acogedor ... el servicio fue muy bueno... el unico detalle fue que la habitacion estaba al costado de una discoteca y habia bulla... por el resto todo muy bien...

10/10 - 훌륭해요

Yusnaisy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Todo estuvo bien, solo estuvimos pocas horas solo para dormir, pero todo estuvo limpio y la atención muy buena.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Um bom hotel
Gostei muito do atendimento, o hotel é bem limpo e não tenho pontos negativos a citar senão o barulho das casas noturnas próximas.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excelente hotel.
Muito bom o hotel, no entanto há muito barulho por ser próximo a casas noturnas. A nós não gerou desconforto. A equipe é um diferencial. Fica ao lado do Mega plaza, um grande shopping com opções para refeições e compras.

6/10 - 괜찮아요

Amy

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
A somewhat nice diamond in the rough
Hotel ginebra was located in an area of town that our taxi driver called "not safe" it was located near a large building playing loud music until 2am. The hotel itself was clean, modern and organized compared to the surrounding areas. The room was small, the view out the window was nothing special but the shower had hot water and they gave us a complimentary breakfast. The staff was very friendly and arranged for our taxi and printed out our boarding passes.

10/10 - 훌륭해요

Cristina Ines 님, argentina

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
muy bueno
El hotel divino salvo que al lado habia una discoteca que se escuchaba bastante la musica

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 객실의 편안함
별로예요: 직원 및 서비스
The area is far from things to do but nice place if loud music doesn't bother you.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice hotel for the price
Good hotel for my one night stay in lima, not as close to the airport as stated online.

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
"Stay above a disco"
If you want to stay above a disco, this is the best hotel. Music all the night.... Not good: -no water in the shower -very unstable wi-fi -very small breakfast -no mini-safe -high music the whole night - no sleep

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Fancy looking hotel in Lima
The location - Sucks? It's not near any attractions. This hotel is in the middle of locals's nightlife. However, plenty of restaurants near by. Fancy looking room. Jetted bathtub in the bedroom was very nice. AC works great. Direct TV, Served breakfast. Wifi works.

6/10 - 괜찮아요

Mitsche 님, Tokyo

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Nice and affordable
This hotel is affordable and locates near big shopping mall "Mega Plaza".You can get anything necessary at that mall. And if you want to charter a taxi, hotel's taxi is available. It's very convenient.

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
A Pleasant Surprise
This hotel offered a comfortable stay but wifi in the room did not work except in one spot -- so I had to sit on the floor in one corner to use internet.

10/10 - 훌륭해요

d k 님, Boise Idaho

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good Stay
I arrived via USA in early am and all was ready for me. Late morning they found me a cab that provided site seeing of Lima. The staff were all very professional
답변 제공: Lisbeth 님, 2016년 2월 3일
Dear Guest, First of all let me thank you for making time to share your experience with us and also for choosing as your best option for your stay. At Ginebra Hotel we make an effort to meet and exceed our guest’s expectations, that is why I am honored and pleased to know that you (first) stay was enjoyable and without any inconvenience, with a great treatment and excellence service. I reiterate my gratefulness for the trust you put on us and I hope, as well as my team, to honor us with your presence, at your second home, Ginebra Hotel.

4/10 - 별로예요

Cristhian 님, Ecuador

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Regular estadia en Hotel Ginebra
Notifique al hotel mi llegada a Lima y coordine el taxi; este nunca llego y me arriesgue a tomar un taxi del aeropuerto. La habitación que me asignaron presentaba un olor desagradable. Lo bueno fue su vida nocturna que rodea el hotel
답변 제공: Lisbeth 님, 2016년 2월 3일
Estimado Huésped Gracias por hacernos llegar sus comentarios. Lamentamos mucho que haya tenido esos inconvenientes al momento de su estadía. Estamos próximos a realizar mejoras en nuestras habitaciones y áreas comunes del hotel para poder ofrecerle un mejor servicio. Esperamos poder tenerlo nuevamente con nosotros para ofrecerle un detalle especial en su próxima estadía y así poder aminorar los errores que tuvimos durante esta estadía. Nuevamente gracias por darnos sus comentarios ya que nos sirven para mejorar cada día.

6/10 - 괜찮아요

Giulio

별로예요: 숙박 시설 상태 및 시설
A mixed bag
I had a stopover of several hours at night in between flights. I needed a cheap place to stay while i waited for my connection. The price, for a 4 star hotel was great. Yet there is a catch. The hotel is about 6 km from the airport. The taxi back and forth was almost as much as the room. Overall the hotel appeared clean but run-down. Every amenity, and i mean every one, except for internet was extra. The neighborhood did not present itself very well. I arrived at about 1 am. The place neighborhood was covered in garbage and the nightclubs were playing music full blast. Things looked better in the morning when the cleaning crews for the city came.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Diamond in the rough
I was pleasantly surprised at the overall quality if the hotel. It's beautiful. The staff were incredibly friendly and helpful! It's close to the mall if you need to shop or eat out. I would highly recommend this hotel.
답변 제공: Lorena Lujan 님, 2016년 1월 11일
Thank you for recommend us, Come back soon.

2/10 - 너무 별로예요

실제 이용하신 고객

좋아요: 청결 상태
별로예요: 직원 및 서비스
Equipe Não resolve problemas do Hotel, Não VOLTO !
Essa é a segunda vez que fico neste hotel, ele tem boas instalações, a localização atendia minha necessidade e etc.. PORÉM algumas coisas dessa vez me fazem não recomendar esse hotel. 1) Não pode entrar com nada de comer ou beber, somos obrigados a consumir as opções que o hotel oferece, por quase 3x o valor 2) Café da manhã fraco, pequeno, não suficiente. 3) No último dia da minha hospedagem e com voo marcado para as 9:00 da manhã eu levantei as 5:30 para tomar banho e para minha surpresa não tinha agua quente!!! ABSURDO!!! Chamei a recepção e disseram que nada podiam fazer, pois o gerente não estava no local, chegaria apenas as 7:00 Decepção!! Não recomendo, o preço é igual dos outros hotéis. A diferença é que os outros hotéis não tem essas frescuras. Fábio
답변 제공: Ginebra 님, 2015년 12월 11일
Lamento los problemas que Hayan tenido, tomo en cuenta mucho los comentarios de mis huéspedes para la mejora de mi Empresa. Muchas gracias esperamos verlos pronto.

8/10 - 좋아요

Roberto 님, México, D.F.

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
El hotel muy bueno, la llegada un poco difícil
El hotel es el mejor de varias calles aledañas, cercano al aeropuerto como lo habíamos planeado, nos costó algo de trabajo llegar, la atención del personal es bastante buena y orientadora, el desayuno podría reforzarse para hacerlo más atractivo.
답변 제공: Ginebra 님, 2015년 12월 11일
Muchas gracias por su opinión hacia nuestro hotel. Esperamos verlo pronto. Saludos Hotel Ginebra

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
NICE HOTEL, GOOD AREA...
The staff were very friendly, helpful, and polite. If I ever go back to Lima, I would love to stay at Ginebra Hotel. Close to shopping mall, restaurants. secure place, this hotel is a very good option to stay in Lima the only one problem WiFi didn't work properly.
답변 제공: Ginebra 님, 2015년 12월 10일
Muchas gracias por su opinión es muy importante para nosotros. Esperamos verlo pronto Saludos cordiales Hotel Ginebra.