바(숙박 시설 내)
예약 가능 여부 확인

퀄리티 인 & 스위트 컨퍼런스 센터 - 카지노 맞은편 여행 후기

2.5 out of 5
퀄리티 인 & 스위트 컨퍼런스 센터 - 카지노 맞은편
8040-A Perry Highway, Erie, PA

이용 후기

5.8
평점 10 - 훌륭해요. 1001개 이용 후기 중 137개" "
평점 8 - 좋아요. 1001개 이용 후기 중 234개" "
평점 6 - 괜찮아요. 1001개 이용 후기 중 222개" "
평점 4 - 별로예요. 1001개 이용 후기 중 199개" "
평점 2 - 너무 별로예요. 1001개 이용 후기 중 209개" "

6.0/10

청결 상태

7.0/10

직원 및 서비스

5.8/10

편의 시설/서비스

5.2/10

숙박 시설 상태 및 시설

5.4/10

친환경

이용 후기

2/10 - 너무 별로예요

randall

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Clogged sink and mold in bathroom
2024년 5월에 1박 숙박함
답변 제공: Matt, GM 님, 2024년 5월 10일
Thank you for the feedback. We will look into the issues that you raised.

6/10 - 괜찮아요

Christopher

출장 여행, 가족 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Property showed it age. It is clearly do for a make over. Caulking around tub showed mold. Electrical junction box in bathroom is rusty. A blind person could have done a better job painting the door frames. Beds and linens were clean. Staff was helpful.
2024년 4월에 1박 숙박함
답변 제공: Matt, GM 님, 2024년 4월 29일
Thank you for the feedback. We will look into the issues that you raised.

2/10 - 너무 별로예요

Anastasia

아이를 동반한 가족 여행, 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property is a health hazard. I checked in with my elderly father, 7-month old baby and husband. The rooms we were given 114 & 116 both smelled off upon entry and when I looked at the ceiling there was black mold. I called the front desk they apologized and said they would move me to a newly renovated room. We moved all our belongings and again…black mold! I called my father and asked how his room was. He was having respiratory issues and I looked he had even worse black mold At this point alerted the front desk again and requested a refund which I have not yet been able to get. Working with Expedia to hopefully get a refund. The general manager Matt said only Expedia can refund…called Expedia and they said only the general manager has the power to refund…my husband went back to the general manager who denied there was any mold in his hotel. I know there is I have photographic proof, I suggest Expedia no longer works with this location and I will be reporting them to the city of Erie. Expedia customer support has escalated my case due to the health hazards present and photographic proof I provided them with. I will receive notification of my refund status within 24 hours. If there was an option here to post photos I would.
2024년 4월에 1박 숙박함
답변 제공: Matt, GM 님, 2024년 4월 29일
Your husband was told to contact Expedia because it was a prepaid reservation and you paid them directly. When Expedia called the hotel, we told them to send an email request for the refund --- that is standard procedure. At this point your husband stormed back into the hotel. He called the head housekeeper a liar. I never even mentioned anything about the room. He demanded his "f-in" money immediately. He also threatened to come behind the desk and beat me up if he didn't get his money back right then. At this point we told him we were calling the police to remove him from the property. Our owner said he will provide a refund since you didn't stay. I also will file a police report regarding your husband threatening physical harm against myself.

4/10 - 별로예요

Richard

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I have never been more appalled by the condition of.a hotel I stayed in. While the beds and bedding themselves were clean, one room reeked of cigarette smoke, the other pot. The pillows were inadequately small. The size of throw pillows, not standard bed pillows. There were holes in the bathroom wall. We ended up getting up at 5am and leaving early.
2024년 4월에 1박 숙박함
답변 제공: Matt, GM 님, 2024년 4월 25일
Thank you for the feedback. In checking your reservations, both rooms were reserved as smoking rooms.

6/10 - 괜찮아요

Christopher

별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
My shower didn’t spray. The water was just coming out like a pour, not a spray. I only needed the room for a few hrs to sleep then jump back on the road so l didn’t complain.
2024년 4월에 1박 숙박함
답변 제공: Matt, GM 님, 2024년 4월 25일
Thank you for the feedback. We will look into the issue with the shower.

10/10 - 훌륭해요

jeff

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Really good hotel for the price you pay. The restaurant has Excellent food and the workers in there bust their butts, last night was super busy and food came out perfect and hardly a wait.
2024년 4월에 1박 숙박함
답변 제공: Matt, GM 님, 2024년 4월 25일
Thank you for the positive feedback. We really appreciate the compliments and our kitchen staff indeed does a great job.

2/10 - 너무 별로예요

June 님, McDonald

단체 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Totally disgusting property. The room was cruddy, filthy, old, dilapidated, dirty floors, filthy rugs, the sink counters, the bath and shower areas were heavily stained, and basically this room was just not fit for humans. It reeked of disease, insect and insect feces were everywhere on the floor. There is a gaping hole in the bottom of the outside door. The AC/heater didn’t work we froze. The walls had marks, blood stains and holes in them and to top it off. We ended up with bedbug bites. Totally totally disgusting.
2024년 4월에 2박 숙박함
답변 제공: Matt, GM 님, 2024년 4월 11일
This review is absolutely not truthful. If it was truthful, why would you stay in the room? Let's be realistic please.

2/10 - 너무 별로예요

Julie

가족 여행
좋아요: 편의 시설/서비스
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Bathroom was dirty with mold, floors not washed, sheets not changed. Even when asked to do the cleaning it was not done where I felt comfortable using the shower or sleeping under the coves.
2024년 4월에 2박 숙박함
답변 제공: Matt, GM 님, 2024년 4월 11일
Thank you for the feedback. We will look into the issues that you raised.

10/10 - 훌륭해요

Frank

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean room and polite, helpful staff
2024년 4월에 1박 숙박함
답변 제공: Matt, GM 님, 2024년 4월 11일
Thank you for the positive feedback.

4/10 - 별로예요

Kristina

아이를 동반한 가족 여행, 출장 여행
별로예요: 청결 상태, 직원 및 서비스
We were late because we had car trouble. The man that was there to check us and was wonderful. We got to the room and I opened the drawer between the beds and it was full of garbage. Old cigarette packages trash. The floors were so dirty that the children's feet and socks were black. It was a smoking room and there were no ashtrays and I feel terrible because I had to leave cups full of cigarette butts there. The worst thing was that we had been gone and stopped on the way back to get a couple extra towels. The man at the desk berated us like we were trying to steal his towels and said it was our responsibility to bring back the ones we had used. I really thought that's what housekeeping was for. This man was a very rude.
답변 제공: Matt, GM 님, 2024년 4월 11일
Thank you for the feedback. We will look into the issues that you raised. We apologize for any inconvenience.

2/10 - 너무 별로예요

Mylene

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Endroit dégoûtant, le bain tellement sale qu’on ne s’est pas douché, pas d’eau chaude et plancher sale avec des restant de chips des clients précédents. Le lit craquait tellement qu’on pensait qu’il allait casser en deux. Définitivement la pire expérience de ma vie!
2024년 3월에 1박 숙박함
답변 제공: Matt, GM 님, 2024년 4월 11일
Thank you for the feedback. We will look into the issues that you raised.

2/10 - 너무 별로예요

Michael

출장 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Horrible SHOULD BE SHUT… checked in ok, was exhausted went right to sleep… woke to no hot water… black mold all over room… exposed wiring…. Filthy sheets and covers… hvac disgusting… filth in every corner….How is this place allowed to operate…. I have photos… if I knew how to post them I would… holding my breath for refund
2024년 3월에 1박 숙박함
답변 제공: Matt, GM 님, 2024년 4월 1일
Thank you for the feedback. We immediately checked the room after you left and there was plenty of hot water.

2/10 - 너무 별로예요

Eric 님, Perrysburg

가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
One of the worst I have ever stayed at. Got to our room very late on cold night and our room was freezing. Like in the 50s at best. Ran the heat all night and never got warm. Room was dirty and if I could have gone somewhere else at that time of night I would have. Avoid at all cost.
2024년 3월에 1박 숙박함
답변 제공: Matt, GM 님, 2024년 3월 27일
Thank you for the feedback. We checked the room you referenced at the heating unit is working fine.

10/10 - 훌륭해요

Jason

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Matt, GM 님, 2024년 3월 27일
Thank you for the positive review.

4/10 - 별로예요

Eric

별로예요: 청결 상태, 숙박 시설 상태 및 시설
It was outdated.
2024년 3월에 5박 숙박함
답변 제공: Matt, GM 님, 2024년 3월 27일
Thank you for the feedback.

4/10 - 별로예요

Staci

아이를 동반한 가족 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
For one the outside of the building wasn’t very clean for two in between the building was a swamp and then the heater didn’t work very well in the room breakfast. They need to offer more options and more room for doing breakfast. Would I stay there again no.
2024년 1월에 1박 숙박함
답변 제공: Matt, GM 님, 2024년 3월 3일
Thank you for the feedback. The breakfast we provide is a Choice-Hotels approved breakfast. There are multiple full-scale restaurants within 5 minutes of the hotel.

10/10 - 훌륭해요

Tim

좋아요: 직원 및 서비스
2024년 2월에 1박 숙박함
답변 제공: Matt, GM 님, 2024년 3월 3일
Thank you for the positive review.

2/10 - 너무 별로예요

Amanda

별로예요: 청결 상태, 숙박 시설 상태 및 시설
The first room had what looked like blood splatter on the walls. Then what appeared to be a cockroach crawled across the floor. If I wasn't 2 hours from home in the middle of a snow storm, I would have drove home. I asked for another room without bugs. Well, the second room had dead bugs at least. They were stuck in the cobwebs in the corners of the ceiling. The heat barely worked. I also have a handicap in my foot and there were no elevators. Only outside stairs in the freezing cold. This is secondary to the filth and bugs, but I had to wait for an hour and a half for a working TV remote control. I should have had a refund of my money.
2024년 2월에 1박 숙박함
답변 제공: Matt, GM 님, 2024년 2월 24일
Thank you for the comments. We will look into the issues that you raised.

10/10 - 훌륭해요

Gary

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Breakfast was clean but kind of lame no fruits
2024년 2월에 1박 숙박함
답변 제공: Matt, GM 님, 2024년 2월 24일
Thank you for the comments.

2/10 - 너무 별로예요

Tiffany

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Mold in the tub food on the floor dirty bedding. It was soooo gross
2024년 2월에 1박 숙박함
답변 제공: Matt, GM 님, 2024년 2월 24일
Thank you for the comments. We will look into the issues that you raised.

6/10 - 괜찮아요

Gabriel

2024년 2월에 3박 숙박함
답변 제공: Matt, GM 님, 2024년 3월 27일
Thank you for the feedback.

10/10 - 훌륭해요

james

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
absolutely excellent...not brand new but a great bargain convenient to everything and great staff!!
2024년 1월에 5박 숙박함
답변 제공: Matt, GM 님, 2024년 2월 24일
Thank you for the positive feedback.

6/10 - 괜찮아요

Stephen

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Big mistake on my part
Place is very run down, had i read the reviews i would have went elsewhere, poorly maintained, very run down.
2024년 2월에 1박 숙박함
답변 제공: Matt, GM 님, 2024년 2월 24일
Thank you for the comments. We will look into the issues that you raised.

4/10 - 별로예요

kahlil 님, Pittsburgh

별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Hotel (rather motel) gas exterior doors.hallways inherently making it susceptible to loud noise. The bathroom and vanity area walls were dirty, cracked and stained. The shower tub had various dirt spots and stains on the floor and the walls. All of the features in the room except the bed floor and TV were dated and looked to be decades old. They did offer a free breakfast but that was just very basic food. Would not recommend staying here at all.
2024년 1월에 1박 숙박함
답변 제공: Matt, GM 님, 2024년 2월 24일
Thank you for the comments. We will look into the issues that you raised.

6/10 - 괜찮아요

Frederick

출장 여행
Worked for me
Good for $50, it is not newly renovated or 4 star accomodations, but I was content. Continental breakfast was good, waffles, toast, bagels, cereal, juice, coffee, yogurt.
2024년 2월에 1박 숙박함
답변 제공: Matt, GM 님, 2024년 2월 24일
Thank you for the comments.

2/10 - 너무 별로예요

vincent

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Dirty , sheets smelled like smoke also had burn holes in comforter, matress very uncomfortable , cigarette burns in bathtub and water didnt drain in tub .
2024년 2월에 1박 숙박함
답변 제공: Matt, GM 님, 2024년 2월 24일
Thank you for the comments. We will look into the issues that you raised.

6/10 - 괜찮아요

Steve

출장 여행
좋아요: 객실의 편안함
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Room was clean and comfortable, the issue is the tub was very dirty. I would not shower in it, but was just an overnight stop. Also had wires showing and exposed wire nuts in direct violation of the electrical code and fire code.
2024년 1월에 1박 숙박함
답변 제공: Matt, GM 님, 2024년 1월 31일
Thank you for the feedback. We will look into the issues that you raised.

4/10 - 별로예요

Kenneth

별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Bring your own lightbulbs. One plug in the whole room
2024년 1월에 1박 숙박함
답변 제공: Matt, GM 님, 2024년 1월 31일
Thank you for the feedback. We will look into the issues that you raised.

8/10 - 좋아요

Kathy

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Close to shopping
2024년 1월에 1박 숙박함
답변 제공: Matt, GM 님, 2024년 1월 31일
Thank you for the feedback. We appreciate your rating.

8/10 - 좋아요

Andrew

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 1박 숙박함
답변 제공: Matt, GM 님, 2024년 1월 31일
Thank you for the feedback. We appreciate the good rating.

2/10 - 너무 별로예요

Lydia E

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Hotel from Hell!
I would never recommend this location. First, the TV and phone didn't work. The bathroom was so unclean and stained it was disgusting. We demanded a new room which they did provide - the tv worked but not the phone and the bathroom was slightly better than in the first room. We travelled all day and were tired so we didn't want to start looking for another hotel - I now wish we had.
2023년 8월에 2박 숙박함
답변 제공: Matt, GM 님, 2024년 1월 25일
Thank you for the feedback. We will look into the issues that you raised. We apologize for any inconvenience.

8/10 - 좋아요

James

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 1박 숙박함
답변 제공: Matt, GM 님, 2024년 1월 25일
Thank you for the feedback. Thanks for the nice rating.

8/10 - 좋아요

Karen

가족 여행
좋아요: 청결 상태, 직원 및 서비스
Hotel was a fair value for the money. It was dated but clean.
2024년 1월에 1박 숙박함
답변 제공: Matt, GM 님, 2024년 1월 25일
Thank you for the feedback.

6/10 - 괜찮아요

Sharon

가족 여행
별로예요: 청결 상태
2024년 1월에 1박 숙박함
답변 제공: Matt, GM 님, 2024년 1월 25일
Thank you for the feedback.

6/10 - 괜찮아요

Meriton

출장 여행, 가족 여행
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Matt, GM 님, 2024년 1월 25일
Thank you for the feedback.

10/10 - 훌륭해요

Max

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Finally a hotel room that lives up to its name
I stay at many hotels for business, and tend to stay on the budget side of rooms. And this is by far the best one I’ve had in a long time very comfortable everything worked, power where needed to be clean and efficient. Thank you.
2024년 1월에 2박 숙박함
답변 제공: Matt, GM 님, 2024년 1월 25일
Thank you for the feedback. We appreciate the kind comments.

10/10 - 훌륭해요

Ashley

2024년 1월에 1박 숙박함
답변 제공: Matt, GM 님, 2024년 1월 25일
Thank you for the feedback. Thank you for the good rating.

6/10 - 괜찮아요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 객실의 편안함
별로예요: 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Matt, GM 님, 2024년 1월 25일
Thank you for the feedback.

6/10 - 괜찮아요

Shaye Aleksandr 님, Richmond Hill

2024년 1월에 1박 숙박함
답변 제공: Matt, GM 님, 2024년 1월 25일
Thank you for the feedback.

8/10 - 좋아요

Roger

2024년 1월에 1박 숙박함
답변 제공: Matt, GM 님, 2024년 1월 25일
Thank you for the feedback.

10/10 - 훌륭해요

Victoria

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
L
Great
2024년 1월에 2박 숙박함
답변 제공: Matt, GM 님, 2024년 1월 25일
Thank you for the feedback. We appreciate the good rating.

8/10 - 좋아요

Dejohn

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
2023년 12월에 1박 숙박함
답변 제공: Matt, GM 님, 2024년 1월 3일
Thank you for the positive review.

8/10 - 좋아요

Rebecca

2023년 12월에 3박 숙박함
답변 제공: Matt, GM 님, 2024년 1월 25일
Thank you for the feedback. .

10/10 - 훌륭해요

Brooke

2023년 12월에 1박 숙박함
답변 제공: Matt, GM 님, 2024년 1월 25일
Thank you for the feedback. We appreciate the nice rating.

2/10 - 너무 별로예요

Dinah

2023년 12월에 1박 숙박함
답변 제공: Matt, GM 님, 2024년 1월 25일
Thank you for the feedback.

4/10 - 별로예요

CAROLYN

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Matt, GM 님, 2024년 1월 25일
Thank you for the feedback.

2/10 - 너무 별로예요

Kristine

별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
Room had exposed wires, hanging from ceiling, dirty.
2023년 12월에 1박 숙박함
답변 제공: Matt, GM 님, 2024년 1월 3일
Thank you for the feedback. We will look into the issues that you raised.

2/10 - 너무 별로예요

Elizabeth

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Looks like a very low end place which may provide space for sketchy types. TV has limited channels and the tv viewer guide requested at the front desk does not match up with the channels on the tv. When noted to the front desk, nothing happened. I made a very bad choice picking this motel and Expedia made a bad choice representing this motel on its website. Unfortunate.
2023년 12월에 1박 숙박함
답변 제공: Matt, GM 님, 2024년 1월 3일
Thank you for the feedback. We will look into the issues that you raised.

4/10 - 별로예요

Tracy

좋아요: 직원 및 서비스, 객실의 편안함
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Never Again
Wires in bathroom showing, dirty bathroom and cobwebs with small spiders.
2023년 12월에 1박 숙박함
답변 제공: Matt, GM 님, 2024년 1월 3일
Thank you for the feedback. We will look into the issues that you raised.

2/10 - 너무 별로예요

Brian

2023년 12월에 1박 숙박함
답변 제공: Matt, GM 님, 2024년 1월 3일
Thank you for the feedback.