테라스/파티오

메종 악셀 오페라 여행 후기

3 out of 5
메종 악셀 오페라
15 Rue De Montyon, Paris, Paris

이용 후기

8.6

훌륭해요

평점 10 - 훌륭해요. 167개 이용 후기 중 89개" "
평점 8 - 좋아요. 167개 이용 후기 중 56개" "
평점 6 - 괜찮아요. 167개 이용 후기 중 9개" "
평점 4 - 별로예요. 167개 이용 후기 중 5개" "
평점 2 - 너무 별로예요. 167개 이용 후기 중 8개" "

8.8/10

청결 상태

9.0/10

직원 및 서비스

8.0/10

편의 시설/서비스

8.6/10

숙박 시설 상태 및 시설

8.4/10

친환경

이용 후기

10/10 - 훌륭해요

GANGSEOG

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It was hard to tell how spacious the room is based on the metric information and photos provided when I was making a reservation. Thus when we checked in, we realized that our room was too small for two of us. Very fortunately, Sophie, the hotel supervisor, was nice enough to accommodate our request and switched our room to a bigger one, which was much more comfortable. The staff was attentive and friendly.
2023년 6월에 5박 숙박함
답변 제공: Frédéric MODE, Manager 님, 2023년 7월 3일
Dear Mister RYU, Thank you for taking the time to give us this feedback. What a pleasure to read that your experience was very positive! Our first mission is to provide you with flawless hospitality, comfort at all times in a clean and welcoming environment! I hope to welcome you again soon, SincerelyFrédéric MODEManager

10/10 - 훌륭해요

DESIGN

2023년 3월에 4박 숙박함
답변 제공: Frédéric MODE, Manager 님, 2023년 3월 17일
Dear Mister Dong Hee Kim,My team and I are very grateful for your remarks.They will encourage us to maintain our efforts so that the services we provide for you fully meet your expectations.Looking forward to welcoming you shortly in our Hotel.Yours sincerelyFrédéricManager

10/10 - 훌륭해요

TSUYOSHI

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
交通の便が良いので、目的の場所に行きやすかった。
2024년 4월에 3박 숙박함

10/10 - 훌륭해요

ELVA

2023년 12월에 3박 숙박함
답변 제공: Frédéric Manager 님, 2024년 1월 18일
Hello from Paris,My team and I are very grateful for your review They will encourage us to maintain our efforts so that the services we provide for you fully meet your expectations.Looking forward to welcoming you shortly in our Hotel.Yours sincerelyFrédéricManager

10/10 - 훌륭해요

Cherri

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
This hotel is absolutely perfect. From the moment I walked in the door, I felt welcome. I was always greeted with a smile. When I had a craving for fondue, Sophie even called a restaurant to make a reservation for me. The room is very nice and the bed was super comfortable. There was even a table and chair. I could walk everywhere I wanted to go in about 20 minutes. I did take a taxi back to the train station as I bought too much. A huge thanks to Sakur, Laetitia, Sophie, and Solange! You made my visit to Paris special. I'm looking forward to coming back.
2023년 12월에 3박 숙박함
답변 제공: Frederic MODE, Manager 님, 2023년 12월 27일
Dear Cherri, Thank you very much for this warm and complimentary feedback. We are delighted to have been able to offer you a service that exceeded your expectations! Thank you once again, you encourage us to continue to provide excellent services to our customers. We will make sure to share your message with the whole team and hope to see you again very soon.Our warmest regards.Frédéric MODEManager

8/10 - 좋아요

Guillaume

2023년 12월에 1박 숙박함
답변 제공: Frédéric, Directeur 님, 2023년 12월 27일
Bonjour Guillaume, Merci d’avoir partagé votre expérience suite à votre séjour dans notre charmant hôtel.Nous sommes heureux de savoir que notre équipe ait pu vous satisfaire dans vos demandes et se démarquer, votre avis est une motivation supplémentaire pour persévérer vers un meilleur service possible jour après jour.La prochaine fois que vous viendrez chez nous nous viserons une note de 10 sur 10, notre priorité votre satisfaction totale ! Au plaisir de vous accueillir à nouveaubien cordialementFrédéricDirecteur

10/10 - 훌륭해요

Hitesh

2023년 12월에 3박 숙박함
답변 제공: Frédéric MODE, Manager 님, 2023년 12월 15일
Dear Mister PATEL, Thank you very much for this warm and complimentary feedback. We are delighted to have been able to offer you a service that exceeded your expectations! Thank you once again, you encourage us to continue to provide excellent services to our customers. We will make sure to share your message with the whole team and hope to see you again very soon.Our warmest regards.Frédéric MODEManager

10/10 - 훌륭해요

Jean Pierre

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Toujours un plaisir
Que dire à part que cet hôtel est cosy, bien décoré et que son personnel d’accueil soit bienveillant et souriant ! Je conseille fortement cet hôtel pour son emplacement inégalé.
2023년 11월에 1박 숙박함
답변 제공: Frédéric MODE, Manager 님, 2023년 11월 21일
Bonjour Jean Pierre,Merci infiniment pour ce retour chaleureux et élogieux. Nous sommes ravis d'avoir pu vous offrir un service à la hauteur de vos attentes ! Merci encore une fois, vous nous encouragez à continuer à offrir d'excellents services à nos clients. Nous veillerons à le partager avec toute l'équipe votre message et espérons vous revoir très prochainement. Nos salutations les plus chaleureuses.Frédéric MODEDirecteur

10/10 - 훌륭해요

Kennis

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
What a great place to stay. It has exceeded my expectations from a 3 stars hotel. Comfortable bedding friendly and helpful staffs and super convenient location. Very affordable and the towel warmer is a nice touch!
2023년 11월에 5박 숙박함
답변 제공: Frédéric Manager 님, 2023년 11월 17일
Dear Kennis, My team and I are very grateful for your remarks.They will encourage us to maintain our efforts so that the services we provide for you fully meet your expectations.Looking forward to welcoming you shortly in our Hotel.Yours sincerelyFrédéricManager

8/10 - 좋아요

Lucia

2023년 10월에 3박 숙박함
답변 제공: Frédéric MODE, Manager 님, 2023년 11월 17일
Dear Mister TARTAGLIA, Thank you for sharing your experience following your stay in our fully renovated hotel in 2021 ! We are happy to know that our team was able to satisfy you in your requests and stand out, your opinion is an additional motivation to persevere towards the best possible service day after day.The next time you stay in our hotel, we will aim for a score of 10 out of 10, our priority is your total satisfaction ! Looking forward to welcoming you shortly in our Hotel.Yours sincerely

8/10 - 좋아요

Niclas

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 11월에 4박 숙박함
답변 제공: Frédéric Manager 님, 2023년 11월 14일
Dear Niclas, My team and I are very grateful for your review. They will encourage us to maintain our efforts so that the services we provide for you fully meet your expectations.Looking forward to welcoming you shortly in our Hotel.Yours sincerelyFrédéricManager

8/10 - 좋아요

johan

2023년 11월에 3박 숙박함
답변 제공: Frédéric Manager 님, 2023년 11월 10일
Hello Johan, My team and I are very grateful for your remarks.They will encourage us to maintain our efforts so that the services we provide for you fully meet your expectations.The next time you come in our hotel, we will aim for a score of 10 out of 10, our goal is your total satisfaction ! Looking forward to welcoming you shortly in our Hotel.Yours sincerelyFrédéricManager

8/10 - 좋아요

Lizzie

Great little hotel for a cost effective stay in Paris, really great location
2023년 11월에 3박 숙박함
답변 제공: Frederic MODE, Manager 님, 2023년 11월 7일
Dear Lizzie,My team and I are very grateful for your remarks.They will encourage us to maintain our efforts so that the services we provide for you fully meet your expectations.Looking forward to welcoming you shortly in our Hotel.Yours sincerelyFrédéricManager

2/10 - 너무 별로예요

Josh

2023년 10월에 2박 숙박함
답변 제공: Frédéric MODE, Manager 님, 2023년 10월 31일
Dear Mister BUTTEN, We are sorry that the service did not meet your expectations, and we beg to accept our sincerest apologies.Be assured that the necessary corrective measures have already been taken to ensure that the quality level meets your expectations and earns your trust when you next stay with us.Best RegardsFrédéric MODEManager

8/10 - 좋아요

John

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 5박 숙박함
답변 제공: Frédéric Manager 님, 2023년 10월 26일
Hello John, My team and I are very grateful for your remarks.They will encourage us to maintain our efforts so that the services we provide for you fully meet your expectations.Looking forward to welcoming you shortly in our Hotel.Yours sincerelyFrédéricManager

2/10 - 너무 별로예요

실제 이용하신 고객

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 객실의 편안함
一泊の金額はそこそこ高いホテルですが、シャワーブースで下水が臭い、正直不快でした。 また洗面所の床には見たこともない虫が這っていて驚きました。2泊だけだったので我慢しましたが、もう二度と泊まりたくないです。
2023년 10월에 2박 숙박함
답변 제공: Frederic MODE, Manager 님, 2023년 10월 20일
Dear Mister SATOKO, by answering our questionnaire, you haven taken the time to give us your opinion about your stay in our hotel, and we thank you.We are sorry that the service did not meet your expectations, and we beg you to accept our sincerest apologies.Best regardsFrédéric MODEManager

10/10 - 훌륭해요

Manlio

2023년 10월에 2박 숙박함
답변 제공: Frédéric Manager 님, 2023년 10월 11일
Dear Manlio,Thank you very much for this warm and complimentary feedback. We are delighted to have been able to offer you a service that exceeded your expectations! Thank you once again, you encourage us to continue to provide excellent services to our customers. We will make sure to share your message with the whole team and hope to see you again very soon.Our warmest regards.

10/10 - 훌륭해요

Patrick

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: Frédéric MODE, Manager 님, 2023년 10월 9일
Dear Patrick, Thank you very much for this warm and complimentary feedback. We are delighted to have been able to offer you a service that exceeded your expectations ! Thank you once again, you encourage us to continue to provide excellent services to our customers. We will make sure to share your message with the whole team and hope to see you again very soon.Our warmest regards.

10/10 - 훌륭해요

Manlio

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: Frédéric MODE, Manager 님, 2023년 10월 9일
Dear Manlio, Thank you very much for this warm and complimentary feedback. We are delighted to have been able to offer you a service that exceeded your expectations! Thank you once again, you encourage us to continue to provide excellent services to our customers. We will make sure to share your message with the whole team and hope to see you again very soon.Our warmest regards.

8/10 - 좋아요

Hitesh

2023년 10월에 2박 숙박함
답변 제공: Frédéric MODE, Manager 님, 2023년 10월 6일
Dear HITESH, Thank you for sharing your experience following your stay in our fully renovated hotel in 2021We are happy to know that our team was able to satisfy you in your requests and stand out, your opinion is an additional motivation to persevere towards the best possible service day after day.The next time you come in our hotel, we will aim for a score of 10 out of 10, your satisfaction is our priority !Looking forward to welcoming you shortly in our Hotel.Yours sincerely

8/10 - 좋아요

James

2023년 10월에 1박 숙박함
답변 제공: Frédéric Manager 님, 2023년 10월 5일
Dear James,Thank you for sharing your experience following your stay in our fully renovated hotel in 2021 ! We are happy to know that our team was able to satisfy you in your requests and stand out, your opinion is an additional motivation to persevere towards the best possible service day after day.The next time you come in our hotel, we will aim for a score of 10 out of 10, your satisfaction is our priority ! Looking forward to welcoming you shortly in our Hotel.Yours sincerely

10/10 - 훌륭해요

Sandro Guzman

2023년 9월에 7박 숙박함
답변 제공: Frédéric MODE, Manager 님, 2023년 10월 2일
Dear Sandro, First of all, we would like to tell you that we took the time to share your feelings following your stay at MAISON AXEL and it is with great pleasure that we receive this feedback from you. Your satisfaction and this return are the best rewards for our staff who work day after day to offer you a perfect quality of service and memorable moments. Looking forward to welcoming you again and continuing to satisfy you. Sincerely.Frederic MODEManager

10/10 - 훌륭해요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great location!
Great location! Near a subway line to city attractions but the line you take to the airport was about a 20 min walk away. The room was great. We stayed in the triple because it was one of the few rooms I could find at any hotel that actually had two completely separate beds. It was clean and the bathroom was larger than expected. The pictures are very accurate to what the room and hotel look like in real life. The staff were very nice and attentive, and there's lot of free bottled water. Lots of restaurants and shopping nearby. I would stay here again!
2023년 9월에 1박 숙박함
답변 제공: Frédéric MODE, Manager 님, 2023년 9월 25일
Dear Madam LARNER, Thank you very much for this warm and complimentary feedback. We are delighted to have been able to offer you a service that exceeded your expectations! Thank you once again, you encourage us to continue to provide excellent services to our customers. We will make sure to share your message with the whole team and hope to see you again very soon.Our warmest regards.Frédéric MODEManager

10/10 - 훌륭해요

Manlio

2023년 9월에 2박 숙박함
답변 제공: Laeticia Assistant Manager 님, 2023년 9월 22일
Dear Cristina, Thank you very much for this warm and complimentary feedback. We are delighted to have been able to offer you a service that exceeded your expectations! Thank you once again, you encourage us to continue to provide excellent services to our customers. We will make sure to share your message with the whole team and hope to see you again very soon.Our warmest regards. Laeticia Assistant Executive Manager

10/10 - 훌륭해요

Ruchi

2023년 9월에 7박 숙박함
답변 제공: Frederic MODE, Manager 님, 2023년 9월 21일
Hello Ruchi, My team and I are very grateful for your remarks.They will encourage us to maintain our efforts so that the services we provide for you fully meet your expectations.Looking forward to welcoming you shortly in our Hotel.Yours sincerelyFrédéric MODE Manager

6/10 - 괜찮아요

Yasuo

2023년 9월에 1박 숙박함
답변 제공: Frédéric MODE, Manager 님, 2023년 10월 9일
Dear Yasuo,Thank you for sharing your experience following your stay in our fully renovated hotel in 2021We are happy to know that our team was able to satisfy you in your requests and stand out, your opinion is an additional motivation to persevere towards the best possible service day after day.The next time you come in our hotel, we will aim for a score of 5 out of 5, your satisfaction is our priority ! Looking forward to welcoming you shortly in our Hotel.Yours sincerely

8/10 - 좋아요

Johanna

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Vore bra med en stol på rummet och hudkräm i badrummet. Stort rum vilket är positivt. Gott kaffe i lobbyn. Skön säng.
2023년 9월에 1박 숙박함
답변 제공: Frédéric MODE, Manager 님, 2023년 9월 18일
Hello Johanna, Thank you for sharing your experience following your stay in our fully renovated hotel in 2021We are happy to know that our team was able to satisfy you in your requests and stand out, your opinion is an additional motivation to persevere towards the best possible service day after day.The next time you come in our hotel, we will aim for a score of 10 out of 10, we have noted your remarksLooking forward to welcoming you shortly in our Hotel.Yours sincerely

10/10 - 훌륭해요

실제 이용하신 고객

2023년 9월에 5박 숙박함
답변 제공: Frédéric MODE, Manager 님, 2023년 9월 12일
Hello from Paris,My team and I are very grateful for your review They will encourage us to maintain our efforts so that the services we provide for you fully meet your expectations.Looking forward to welcoming you shortly in our Hotel.Yours sincerelyFrédéric MODE Manager

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Great Location
Great location, very helpful staff. Very small rooms.
2023년 8월에 3박 숙박함
답변 제공: Frederic MODE, Manager 님, 2023년 9월 4일
Hello from Paris, Thank you for sharing your experience following your stay in our fully renovated hotel in 2021We are happy to know that our team was able to satisfy you in your requests and stand out, your opinion is an additional motivation to persevere towards the best possible service day after day.The next time you come in our hotel, we will aim for a score of 10 out of 10, we have noted your remarks about the size the room. Looking forward to welcoming you shortly in our Hotel.Yours sincerely

6/10 - 괜찮아요

Lea Sophie

좋아요: 직원 및 서비스
별로예요: 청결 상태
2023년 8월에 2박 숙박함
답변 제공: Frédéric MODE, Manager 님, 2023년 8월 21일
Dear Léa Sophie, Thank you for sharing your experience following your stay in our fully renovated hotel in 2021 ! We are happy to know that our team was able to satisfy you in your requests and stand out, your opinion is an additional motivation to persevere towards the best possible service day after day.The next time you come in our hotel, we will aim for a score of 5 out of 5. Looking forward to welcoming you shortly in our Hotel.Yours sincerely

10/10 - 훌륭해요

Jennifer R

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The staff was amazing!! I went to Paris by myself to attend my friend's wedding. I needed help getting ready. Laeticia helped me zip up my dress and did my hair! She was on break when she did this. She was so helpful and did an incredible job!! Sophie greeted me outside as I was lost when I first arrived. She was very helpful and gave me directions on where to go every morning. Shakir was also amazing and helped me with a international adapter, a wine key, ice, water...and great service. All around a great experience. I highly recommend Axel Opera as I felt safe and at home. I feel like the staff became my friends. Thank you so much all of you!! Merci!!!
2023년 8월에 6박 숙박함
답변 제공: Frédéric MODE, Manager 님, 2023년 8월 31일
Dear Jennifer, First of all, we would like to tell you that we took the time to share your feelings following your stay at MAISON AXEL and it is with great pleasure that we receive this feedback from you. Your satisfaction and this return are the best rewards for our staff who work day after day to offer you a perfect quality of service and memorable moments. Looking forward to welcoming you again and continuing to satisfy you. Sincerely.Frederic MODEManager

10/10 - 훌륭해요

Berenice

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Estancia en Paris
Wowwww Qué hotel tan encantador Me encantooooo, hice la reservación de emergencia y quede súper satisfecha. Me pareció “cercano” a muchos lugares de interés , fácil acceso y súper confortable. La gente del staff y recepción son un amor , gracias por todo. El cuarto cuenta con todo lo necesario y más para hacer la estancia súper agradable, quede muy satisfecha. Volveré
2023년 7월에 2박 숙박함
답변 제공: Laeticia Assistant Manager 님, 2023년 8월 11일
Dear Angela, Thank you very much for this warm and complimentary feedback. We are delighted to have been able to offer you a service that exceeded your expectations! Thank you once again, you encourage us to continue to provide excellent services to our customers. We will make sure to share your message with the whole team and hope to see you again very soon. Our warmest regards.

10/10 - 훌륭해요

shunsuke

2023년 8월에 4박 숙박함
답변 제공: Frederic MODE, Manager 님, 2023년 9월 1일
Dear Mister Shunsuke Harada, My team and I are very grateful for your review They will encourage us to maintain our efforts so that the services we provide for you fully meet your expectations.Looking forward to welcoming you shortly in our Hotel.Yours sincerelyFrédéricManager

10/10 - 훌륭해요

Dominic

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Sehr sauber
2023년 8월에 4박 숙박함
답변 제공: Assistant Manager 님, 2023년 8월 10일
Dear Sehr, My team and I are very grateful for your remarks. They will encourage us to maintain our efforts so that the services we provide for you fully meet your expectations. Looking forward to welcoming you shortly in our Hotel. Yours sincerely Laeticia Assistant Manager

6/10 - 괜찮아요

Rebekka

2023년 7월에 3박 숙박함
답변 제공: Laeticia Assistant Manager 님, 2023년 8월 10일
Dear Rebekka, by answering our questionnaire, you haven taken the time to give us your opinion about your stay in our hotel, and we thank you. We are sorry that the service did not meet your expectations, and we beg you to accept our sincerest apologies. Best regards

8/10 - 좋아요

Nimalika

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Great location
Wonderfully located and great place to see all the sights of Paris
2023년 7월에 3박 숙박함
답변 제공: Frederic MODE, Manager 님, 2023년 7월 31일
Hello NIMALIKA,My team and I are very grateful for your remarks.They will encourage us to maintain our efforts so that the services we provide for you fully meet your expectations.Looking forward to welcoming you shortly in our Hotel.Yours sincerelyFrédéricManager

8/10 - 좋아요

Steven

2023년 7월에 4박 숙박함
답변 제공: Laeticia Assistant Manager 님, 2023년 8월 19일
Dear Mister Steven, We are happy to know that our team was able to satisfy you in your requests and stand out, your opinion is an additional motivation to persevere towards the best possible service day after day. The next time you come in our hotel, we will aim for a score of 5 out of 5. Looking forward to welcoming you shortly in our Hotel. Yours sincerely

10/10 - 훌륭해요

Claudia

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We really enjoyed our stay at Maison Axel Opera. The standard room is fairly large by Parisian standards. The bed was very comfortable and the AC was nice and cold during a summer heatwave! We had a really early flight and the front desk was very helpful in booking us a taxi for 4:30 in the morning. The neighborhood is really busy and bumping but that means there’s some great food options and stuff to do nearby. Book with confidence!
2023년 7월에 2박 숙박함
답변 제공: Frédéric MODE, Manager 님, 2023년 7월 26일
Dear Claudia,Thank you for taking the time to share your recent experience with us. On behalf of the entire hotel team, I would like to thank you for giving us all these 5/5 ! It's always encouraging to get positive ratings, especially when they come from those who matter most - you! The greatest gift we can receive is your appreciation! I'll be sure to pass on your comment to the team members immediately!. Once again, thank you for taking the time to share your experience with us. We look forward to welcoming you back soon. Sincerely, Frédéric MODE, Manager

10/10 - 훌륭해요

Diego

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Super
Very nice, the location is good, the place is clean, the staff nice and very easy to move around. Great stay
2023년 7월에 2박 숙박함
답변 제공: Frederic MODE, Manager 님, 2023년 7월 17일
Dear Mister STROZZI, Thank you very much for this warm and complimentary feedback. We are delighted to have been able to offer you a service that exceeded your expectations! Thank you once again, you encourage us to continue to provide excellent services to our customers. We will make sure to share your message with the whole team and hope to see you again very soon.Our warmest regards.Frédéric MODEManager

10/10 - 훌륭해요

Kellee 님, Los Angeles

2023년 7월에 5박 숙박함
답변 제공: Frederic MODE, Manager 님, 2023년 8월 4일
Dear Kellee, Thank you very much for this warm and complimentary feedback. We are delighted to have been able to offer you a service that exceeded your expectations! Thank you once again, you encourage us to continue to provide excellent services to our customers. We will make sure to share your message with the whole team and hope to see you again very soon. Our warmest regards. Frédéric MODE Manager

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 직원 및 서비스
별로예요: 객실의 편안함
2023년 7월에 1박 숙박함
답변 제공: Frédéric MODE, Manager 님, 2023년 7월 10일
Hello from PARIS,by answering our questionnaire, you haven taken the time to give us your opinion about your stay in our hotel, and we thank you.We are sorry that the service did not meet your expectations, and we beg you to accept our sincerest apologies.Best regardsFrédéric MODEManager

8/10 - 좋아요

Gailda

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
A very conveniently located boutique hotel that has plenty around it (shops, dining options and a 1 min walk to Grand Boulevard station)! I appreciated the complimentary room upgrade and can confirm that the rooms look to be newly renovated and are decorated in a charming way. As with most hotels in Paris, the room was on the smaller side but it was adequate for two people with a medium suitcase each. There is also a lift but it is very small (I.e. It fits 3 people max, but realistically, only fits 1 person their suitcase at a time), no mini fridge and also no toiletries provided beyond one refillable bottle installed in the bathroom that is a multi-purpose shower gel and shampoo/conditioner in one. During my two day stay here, the fire alarm also went off twice. Once was during the morning at around 8am which was fine because I was awake but the other time was 2.30am which woke me up (and presumably all other occupants) and was very disruptive in the middle of the night. Despite this, this hotel was still an overall better stay than the other two hotels I stayed in while in Paris (in terms of staff professionalism, safety and security, location and condition of room) and I would book with them again.
답변 제공: Frédéric MODE, Manager 님, 2023년 7월 10일
Hello from Paris,Thank you for taking the time to give us this feedback. What a pleasure to read that your experience was very positive! Our first mission is to provide you with flawless hospitality, comfort at all times in a clean and welcoming environment ! I hope to welcome you again soon, SincerelyFrédéric MODEManager

8/10 - 좋아요

Ronald

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Business in Paris
The hotel has recently been updated but the rooms are quite small . The elevator in the hotel has enough room for one person and a bag. Breakfast has a fair amount of choices. The location of the hotel is excellent. Close to many restaurants, stores and the metro.
2023년 7월에 4박 숙박함
답변 제공: Frédéric MODE, Manager 님, 2023년 7월 10일
Dear Mister FOX,Thank you for sharing your experience following your stay in our fully renovated hotel in 2021 ! We are happy to know that our team was able to satisfy you in your requests and stand out, your opinion is an additional motivation to persevere towards the best possible service day after day.The next time you come in our hotel, we will aim for a score of 10 out of 10, we have noted your remarksLooking forward to welcoming you shortly in our Hotel.Yours sincerely

10/10 - 훌륭해요

Dana

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great stay at Maison Axel Opera, the staff was so helpful in receiving our luggage that came late. The room was comfortable and the A/C worked great. Area was clean, breakfast good, and the area was central to metros. Thanks so much!
답변 제공: Frédéric MODE, Manager 님, 2023년 7월 3일
Dear Dana, Thank you for taking the time to share your recent experience with us. On behalf of the entire hotel team, I would like to thank you for giving us all these 5/5! It's always encouraging to get positive ratings, especially when they come from those who matter most - you! The greatest gift we can receive is your appreciation! I'll be sure to pass on your comment to the team members immediately!. Once again, thank you for taking the time to share your experience with us. We look forward to welcoming you back soon. Sincerely, Frédéric MODE, Manager

10/10 - 훌륭해요

Sze Ming Simon

2023년 6월에 6박 숙박함
답변 제공: Frédéric MODE, Manager 님, 2023년 7월 4일
Dear Madam MING, Thank you very much for this warm and complimentary feedback. We are delighted to have been able to offer you a service that exceeded your expectations! Thank you once again, you encourage us to continue to provide excellent services to our customers. We will make sure to share your message with the whole team and hope to see you again very soon.Our warmest regards.Frédéric MODEManager

6/10 - 괜찮아요

Alessandro

출장 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 객실의 편안함
2023년 6월에 2박 숙박함
답변 제공: Frédéric MODE, Manager 님, 2023년 6월 29일
Dear Alessandro, by answering our questionnaire, you haven taken the time to give us your opinion about your stay in our hotel, and we thank you.We are sorry that the service did not meet your expectations, and we beg you to accept our sincerest apologies.Best regardsFrédéric MODEManager

8/10 - 좋아요

Raechel

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The staff were courteous and helpful. Room available at short notice and good location thank you
2023년 6월에 2박 숙박함
답변 제공: Frédéric MODE, Manager 님, 2023년 6월 29일
Dear Raechel,First of all, we would like to tell you that we took the time to share your feelings following your stay at MAISON AXEL and it is with great pleasure that we receive this feedback from you. Your satisfaction and this return are the best rewards for our staff who work day after day to offer you a perfect quality of service and memorable moments. Looking forward to welcoming you again and continuing to satisfy you. Sincerely.Frederic MODEManager

10/10 - 훌륭해요

Patricia

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Clean, very nice staff!
2023년 6월에 3박 숙박함
답변 제공: Frédéric MODE, Manager 님, 2023년 6월 29일
Dear Patricia,Thank you for taking the time to give us this feedback. What a pleasure to read that your experience was very positive! Our first mission is to provide you with flawless hospitality, comfort at all times in a clean and welcoming environment! I hope to welcome you again soon, SincerelyFrédéric MODEManager

10/10 - 훌륭해요

Trevor

2023년 6월에 1박 숙박함
답변 제공: Frédéric MODE, Manager 님, 2023년 6월 27일
Dear TREVOR,Thank you for taking the time to share your recent experience with us. On behalf of the entire hotel team, I would like to thank you for giving us all these 10/10! It's always encouraging to get positive ratings, especially when they come from those who matter most - you! The greatest gift we can receive is your appreciation! I'll be sure to pass on your comment to the team members immediately!. Once again, thank you for taking the time to share your experience with us. We look forward to welcoming you back soon. Sincerely, Frédéric MODE, Manager

10/10 - 훌륭해요

Brendan

2023년 6월에 1박 숙박함
답변 제공: Frédéric MODE, Manager 님, 2023년 6월 26일
Dear Madam LOCKER, Thank you for taking the time to share your recent experience with us. On behalf of the entire hotel team, I would like to thank you for giving us all these 10/10! It's always encouraging to get positive ratings, especially when they come from those who matter most - you! The greatest gift we can receive is your appreciation! I'll be sure to pass on your comment to the team members immediately!. Once again, thank you for taking the time to share your experience with us. We look forward to welcoming you back soon. Sincerely, Frédéric MODE, Manager