룸, 더블침대 2개, 장애인 지원, 금연 (Mobiltiy, Bathtub w/grab bars) | 고급 침구, 책상, 다리미/다리미판, 무료 유아용 침대

라킨타 인 바이 윈덤 샤이엔 여행 후기

2.5 out of 5
라킨타 인 바이 윈덤 샤이엔
2410 W Lincolnway, Cheyenne, WY

이용 후기

6.8
평점 10 - 훌륭해요. 1004개 이용 후기 중 263개" "
평점 8 - 좋아요. 1004개 이용 후기 중 257개" "
평점 6 - 괜찮아요. 1004개 이용 후기 중 193개" "
평점 4 - 별로예요. 1004개 이용 후기 중 169개" "
평점 2 - 너무 별로예요. 1004개 이용 후기 중 122개" "

6.6/10

청결 상태

7.8/10

직원 및 서비스

6.6/10

편의 시설/서비스

6.4/10

숙박 시설 상태 및 시설

6.6/10

친환경

이용 후기

6/10 - 괜찮아요

Steven

좋아요: 직원 및 서비스
별로예요: 청결 상태
I saw two safety issues that are alarming; the smoke detector in my room was covered in plastic, and the outside door closest to my room was unlocked all night.
2024년 3월에 1박 숙박함
답변 제공: Heather 님, 2024년 3월 28일
Thank you Steven for your time in telling us about your stay. We are addressing all issues accordingly. We hope to better serve you in the near future.

10/10 - 훌륭해요

Shannon

2024년 3월에 1박 숙박함
답변 제공: Heather 님, 2024년 3월 28일
Thank you Shannon for your feedback! We appreciate your time. I hope to see you again in the future!

6/10 - 괜찮아요

Sheila

When we stayed they were out of just about everything for breakfast including milk.
2024년 1월에 1박 숙박함
답변 제공: Heather 님, 2024년 1월 30일
Dear Sheila,I appreciate the feedback in letting us know about breakfast. This is not a normal occurance and will be addressing this with the team. We hope to better serve you in the near future.

6/10 - 괜찮아요

Mary

좋아요: 직원 및 서비스
Property could use an update. Carpet appears dirty and is worn.
2024년 1월에 1박 숙박함
답변 제공: Heather 님, 2024년 1월 30일
Thank you Mary for the feedback, carpet is in the books for future renovations. We hope to see you again in the future.

2/10 - 너무 별로예요

Felipita

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: General Manager 님, 2024년 1월 16일
Dear Felipita,Sorry to hear you didn't enjoy your stay. We hope we can better serve you again in the future.

8/10 - 좋아요

Robert

좋아요: 청결 상태, 직원 및 서비스
2024년 1월에 1박 숙박함
답변 제공: Heather 님, 2024년 1월 16일
Dear Robert,Thank you for taking time to send us feedback, we hope to see you again soon!

2/10 - 너무 별로예요

james

가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The room was not cleaned. The bedding was on the floor and the door was dropped open whennwe were told it was ready.
2024년 1월에 1박 숙박함
답변 제공: Heather 님, 2024년 1월 9일
Dear James,We appreciate you taking time to send us feedback, I will address this issues you encountered during your stay. We hope to better serve you in the future.

10/10 - 훌륭해요

Bradley

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great price
답변 제공: Heather 님, 2024년 2월 23일
Thank you Bradley! We appreciate your great review. We hope to see you again in the future!

10/10 - 훌륭해요

JYLL 님, Escondido

2023년 12월에 1박 숙박함
답변 제공: Heather 님, 2024년 1월 9일
Dear Jyll,Thank you for taking time to send us feedback, we will share this review with our team.

10/10 - 훌륭해요

Lucia

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Perfect I like the breakfast and room prices I usually send my transport team
2023년 12월에 1박 숙박함
답변 제공: Heather 님, 2024년 1월 9일
Dear Lucia,Thank you for your kind feedback, we hope to see you again in the near future.

10/10 - 훌륭해요

Travis G

반려동물 동반 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스
Needs updaes on the building.
2023년 12월에 1박 숙박함
답변 제공: Heather 님, 2024년 1월 9일
Dear Travis,Thank you for taking time to send us feedback. I will share this review with our team.

4/10 - 별로예요

Catherine

연인과의 여행
별로예요: 직원 및 서비스
Nobody at front desk for check-in. Waited 15 to 20 minutes for someone to show up.
2023년 12월에 1박 숙박함
답변 제공: Heather 님, 2024년 1월 9일
Dear Catherine,We apologize for the issues you encountered during your stay, we are taking appropriate measures to address these issues to prevent any future problems. We hope we can have the chance to better serve you in the future.

8/10 - 좋아요

Jeremy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good
2023년 12월에 1박 숙박함
답변 제공: Heather 님, 2024년 1월 30일
Dear Jeremy,Thank you for the kind feedback. We hope to see you soon in the near future.

10/10 - 훌륭해요

richard

2023년 12월에 1박 숙박함
답변 제공: Heather 님, 2024년 1월 9일
Dear Richard,Thank your for giving us a 10/10, we appreciate positive feedback and will share this with our team.

10/10 - 훌륭해요

JYLL 님, Escondido

2023년 12월에 1박 숙박함
답변 제공: Heather 님, 2024년 1월 9일
Dear Jyll,Thank you for taking time to respond to your stay, we appreciate positive feedback and will share this with our team!

2/10 - 너무 별로예요

Dundonald

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Don’t go barefoot in your room
You get what you pay for. Place was filthy both the grounds around hotel and the room was gross. Carpeted floor was damp, so not really sure what was going on there but I wouldn’t recommend walking barefoot in the room. Tub and sink didn’t drain. Accessing room from the side door was like walking through an ashtray (apparently this is the designated smoking area). Would not stay again and would not recommend.
2023년 12월에 1박 숙박함
답변 제공: Heather 님, 2023년 12월 14일
Dear Donald,Your feedback is very important to us, we are taking appropriate measures to address these issues to prevent any future problems. We hope we can have the chance to better serve you in the future.

8/10 - 좋아요

Heather

가족 여행
좋아요: 청결 상태
별로예요: 편의 시설/서비스
Great place to crash to get off the road, but there was literally NOTHING out for breakfast in the morning
답변 제공: Heather 님, 2024년 2월 23일
Dear Heather, We apologize for the breakfast set up during your stay, We hope to gain the chance to better serve you in the near future.

6/10 - 괜찮아요

Gregory 님, dunlap

단체 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스
Booked on expedia pre paid and upon checkout i got billed again!! Told the clerk was prepaid but charged me anyway. Now will have to spend time on the phone to correct the situation. Upon check in, was noted by staff that was a prepay but next morning staff still charged me after explaining that it was prepaid. Amount was higher incidentally. Don’t get ground floor in the winter as tile floor is very cold. Room was very clean and quiet except door to outside really slammed hard.
2023년 12월에 1박 숙박함
답변 제공: Heather 님, 2023년 12월 14일
Gregory,We apologize for the issues that occured during your stay with us. We have taken appropriate measures to address them to prevent future problems. We hope to have the chance to better serve you in the future.

10/10 - 훌륭해요

Heather 님, Bismarck

연인과의 여행
별로예요: 편의 시설/서비스
There was an ozone machine on in the room which stunk! Carpet was damp.
2023년 11월에 1박 숙박함
답변 제공: Heather 님, 2023년 11월 29일
Dear Heather,Thank you for your kind feedback! We will share this with our team!

10/10 - 훌륭해요

Katja

2023년 11월에 1박 숙박함
답변 제공: Heather 님, 2023년 12월 14일
Thank you katja, we appreciate your feedback!

10/10 - 훌륭해요

Francheska

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 6박 숙박함
답변 제공: Heather 님, 2023년 11월 20일
Dear Francheska,Thank you for your kind feedback! We hope to see you in the future!

2/10 - 너무 별로예요

Jane

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Website is deceiving, place is dirty
The place is dirty, the room was dirty, it smells. I had to ask for clean towels, coffee & cups. Maid service 1x in 9 days, the day they came they never even made the bed. It’s in a shady area and I felt unsafe there, coming up with my own security means for the door. I would NEVER stay here again, nor would I ever recommend it to anyone. The website is very deceiving.
2023년 11월에 9박 숙박함
답변 제공: Heather 님, 2023년 11월 20일
Dear Jane,We appreciate your time in giving us feedback. Please be assured we are addressing these issues with our team.

10/10 - 훌륭해요

Patricia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: Heather 님, 2023년 11월 7일
Thank you Patricia for letting us know about your stay and sending us positive feedback! We appreciate you!

6/10 - 괜찮아요

Kathy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 11월에 1박 숙박함
답변 제공: Heather 님, 2023년 11월 7일
Dear Kathy,Thank you for your time. We appreciate all feedback and hope we can better serve you in the future.

6/10 - 괜찮아요

Mark

출장 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 직원 및 서비스
Nice room. Lousy breakfast.
Nice room. It was clean and comfortable. The "breakfast" was very disappointing. It was nothing more than coffee and pre-packaged muffins. That was disappointing.
2023년 11월에 1박 숙박함
답변 제공: Heather 님, 2023년 11월 7일
Dear Mark, Thank you for taking time in sending us feedback, we are currently under some construction regarding our kitchen which has prevented serving a un packaged breakfast. No worries as this will soon be back to normal. We hope to be able to better serve you in the future!

2/10 - 너무 별로예요

James

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Meh!
My brother and I are service disabled vets, my brother has a service dog. We were charged an additional $25 dollars for his service dog. I was told it was in case the dog damages the room, I asked if it was refundable if no damages were present, I was told no as they had to clean the dog smell out of the room and do additional cleaning. Well we walked into a room that smelled of stale cigarette smoke, and the carpet was stained with God only knows what! The exterior door that you are supposed to use the key to unlock didn’t secure, the room door kept throwing the deadbolt to block the door open, as well as the door didn’t close unless slammed! But other than that I guess it was a place to lay your head!
2023년 11월에 1박 숙박함
답변 제공: Heather 님, 2023년 11월 7일
James,We want to apologize for any issues during your stay, a refund of 25.00 will be issued to you. We are taking appropriate measures to correct further problems. We hope we can better serve you in the future.

10/10 - 훌륭해요

Jennifer 님, Chicago

반려동물 동반 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Check in agent was super sweet. Friendly and helpful!
2023년 11월에 1박 숙박함
답변 제공: Heather 님, 2023년 11월 7일
Thank you Jennifer for your kind words and feedback, we will share this response with our team!

2/10 - 너무 별로예요

Robert

단체 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We had planned our trip based on a continental breakfast and it was advertised as having one we asked about the time when arriving late and so was quite unaware of what was going to happen in the morning. No breakfast there was coffee and juice and nothing more. The clerk explained that they had no supplies and that this was a regular occurrence. He also went on to say that the kitchen was under renovations. The accommodation was very close to the rail line which had 4 or 5 trains pass at 4 in the morning. I will do better research the next time.
2023년 10월에 1박 숙박함
답변 제공: Heather 님, 2023년 11월 2일
Dear Robert,I want to apologize for any issues that occured during your stay. We will take proper actions to address this problem. Your time is very appreciated and this review will be shared with our staff.

10/10 - 훌륭해요

Michael

2023년 10월에 1박 숙박함
답변 제공: Heather 님, 2023년 11월 29일
Dear Michael,Thank you for taking time in sending us feedback. We are happy to see you enjoyed your stay with us, we hope to se you in the near future!

6/10 - 괜찮아요

Kevin

2023년 10월에 1박 숙박함
답변 제공: Heather 님, 2023년 11월 2일
Dear Kevin,Thank you for taking time to let us know how we performed, we will share this with our team and take proper actions to address any problems.

10/10 - 훌륭해요

Thomas

출장 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: Heather 님, 2023년 10월 30일
Thank you Thomas for positive feedback! We will share this review with our team.

10/10 - 훌륭해요

Raymond

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great service
2023년 10월에 1박 숙박함
답변 제공: Heather 님, 2023년 10월 26일
Tha nk you Raymond for your kind review I will share this with our team. We hope to see you again soon!

10/10 - 훌륭해요

Laura

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: Heather 님, 2023년 10월 23일
Thank you Laura for your positive feedback. We appreciate you and hope to see you in the near future.

4/10 - 별로예요

Douangpi

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Picture on the website is so nice and clean, not the real scene, inside and outside are so dirty, hallway carpet are nasty. Don’t know how u can call as continental breakfast, when there are hardly anything to eat, even simple thing as coffee. This is bad
2023년 10월에 1박 숙박함
답변 제공: Heather 님, 2023년 10월 23일
Dear Douangpi,We are taking appropriate action to address these issues to prevent future problems. We appreciate your time and hope you will give us the chance to better serve you.

8/10 - 좋아요

Nadine

좋아요: 청결 상태, 직원 및 서비스
It was a little noisy.
2023년 10월에 1박 숙박함
답변 제공: Heather 님, 2023년 10월 23일
Dear Nadine,We apologize for any issues during your stay, we will take appropriate measures to address these issues.

8/10 - 좋아요

Kim

연인과의 여행, 반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
They need a grassy area for pets.
2023년 10월에 1박 숙박함
답변 제공: Heather 님, 2023년 10월 23일
Dear Kim,Thank you for taking time to send us feedback. We appreciate your input and will take appropriate measures to address these issues.

10/10 - 훌륭해요

Sheree

출장 여행, 반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Stayed there for a 3 day dog show. Along with several other dog show people, we and our dogs were welcomed with open arms.
2023년 10월에 3박 숙박함
답변 제공: Heather 님, 2023년 10월 16일
Dear Sheree,Thank you for taking time to let us know about your stay. We appreciate your positive feedback and will share this with our team!

6/10 - 괜찮아요

John

단체 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
not much
2023년 10월에 1박 숙박함
답변 제공: Heather 님, 2023년 10월 16일
Dear John,Thank you for your time in telling us about your stay. We hope to see you again in the future.

4/10 - 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Needs an update
Check in was nice and friendly. The hallways were cluttered in spots and a little trashy. The rooms smelled like dog pee pee. The carpet was kind of nasty and dirty.
2023년 9월에 1박 숙박함
답변 제공: Heather 님, 2023년 10월 16일
Dear Valued Guest,Thank you for taking time in telling us about your stay. We apologize for any problems you encountered during your stay. We are taking appropriate measure to address these issues to prevent further problems. We hope that you will give us another chance to better serve you in the near future.

8/10 - 좋아요

Brittany

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Quick stop
The beds were very comfortable and clean, the hotel is a bit older but still in working condition. Was a bit bummed that they didn’t offer any breakfast or even coffee in the morning. Even something we could have just grabbed on the way out would have been nice. All in all it wasn’t to bad. We were able to have a good nights rest at least.
2023년 10월에 1박 숙박함
답변 제공: Heather 님, 2023년 10월 16일
Dear Brittany,We appreciate your feedback and will be sharing it with our team. We also apologize for the breakfast not being available, that is being addressed currently. We hope that we can better serve you in the near future.

8/10 - 좋아요

Carlos R

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 1박 숙박함
답변 제공: Heather 님, 2023년 10월 16일
Carlos,Thank you for taking time to send us feedback during your stay. We hope to see you again in the future.

10/10 - 훌륭해요

Wayne

2023년 10월에 1박 숙박함
답변 제공: Heather 님, 2023년 11월 2일
Thank you Wayne for your feedback, we appreciate your time and will share this with our team.

10/10 - 훌륭해요

John-Luke

2023년 10월에 1박 숙박함
답변 제공: Heather 님, 2023년 10월 16일
Dear John-Luke,Thank you for your kind review. We hope to better serve you in the future.

8/10 - 좋아요

Larry

좋아요: 청결 상태
2023년 10월에 1박 숙박함
답변 제공: Heather 님, 2023년 10월 16일
Dear lArry,Thank you for taking time to send us feedback. We will share this with our team. We hope to see you again soon!

2/10 - 너무 별로예요

David

2023년 10월에 1박 숙박함
답변 제공: heather 님, 2023년 10월 30일
Dear David,We appreciate your time and thank you for your feedback.

4/10 - 별로예요

Mark

단체 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Old and outdated.
2023년 10월에 1박 숙박함
답변 제공: Heather 님, 2023년 10월 16일
Dear Mark,We thank you for taking time to send us feedback. We are taking appropriate measures to prevent any future problems.

8/10 - 좋아요

Janivee

2023년 10월에 1박 숙박함
답변 제공: Heather 님, 2023년 10월 30일
Dear Jenivee,Thank you for taking time in telling us about your stay. We hope to serve you again in the near future.

4/10 - 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Filthy
Walking in, immediately smelled musty. Went to bathroom, gnats flying everywhere & urine in the toilet which would explain most of the smell. Dead gnats on one of the beds. Mouse poop on the other bed. Out in the hallway right outside my room, water dripping from ceiling into a small hotel room trash can with a towel in it. The trash can was over-flowing & a large section of the floor was soaking wet. Website listed fridge & microwave in rooms but mine did not have either. No breakfast. Was too late & was too tired to fight w/anyone; cleaned touch points myself, sprayed perfume, stripped the bed & used my own blanket & pillow.
2023년 10월에 1박 숙박함
답변 제공: Heather 님, 2023년 10월 16일
Dear Valued Guest,Thank you for sending us feedback about your stay. We apologize for the issues you encountered during your stay. We are addressing these issues and hope to be able to better serve you in the future.

4/10 - 별로예요

Stephen

단체 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 1박 숙박함
답변 제공: Heather 님, 2023년 10월 30일
Stephen, Thank you for taking time in sending us feedback. We are taking appropriate measures to address these issues and prevent any future problems.

6/10 - 괜찮아요

Julie

The room was sufficient. Cleanliness was lacking overall around the property. Dirty carpets and rugs all over needed vacuumed. Price was ok but property needs better management
2023년 9월에 1박 숙박함
답변 제공: Heather Brewer 님, 2023년 10월 3일
Dear Julie,Thank you for your time on giving us feedback about your stay. We are taking the appropriate measures to address these issues to avoid any future problems. We hope that you give us the opportunity to better serve you in the future.