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데이즈 인 바이 윈덤 애슐랜드 여행 후기

2 out of 5
데이즈 인 바이 윈덤 애슐랜드
12700 Route 180, I-64 and Route 180 Exit 185, Ashland, KY

이용 후기

7.2

좋아요

평점 10 - 훌륭해요. 572개 이용 후기 중 141개" "
평점 8 - 좋아요. 572개 이용 후기 중 219개" "
평점 6 - 괜찮아요. 572개 이용 후기 중 98개" "
평점 4 - 별로예요. 572개 이용 후기 중 66개" "
평점 2 - 너무 별로예요. 572개 이용 후기 중 48개" "

7.4/10

청결 상태

8.0/10

직원 및 서비스

7.4/10

편의 시설/서비스

7.0/10

숙박 시설 상태 및 시설

7.6/10

친환경

이용 후기

2/10 - 너무 별로예요

Walla

2024년 1월에 2박 숙박함
답변 제공: Amy 님, 2024년 1월 9일
We are sorry to know that you had a bad experience with your stay. We are always working towards making anything we ccan better for our guests . Please accept our apologies and allow us to continue to serve any of your future needs

10/10 - 훌륭해요

James

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Had problems with staying on Wi-Fi and hooking it up the whole six days I was there
2023년 12월에 1박 숙박함
답변 제공: Amy 님, 2024년 1월 2일
Thank you for your feedback on your recent stay . We are sorry to hear that you had a bad experience with the wifi while u was here. We look forward to serving your future needs

10/10 - 훌륭해요

James

2023년 12월에 1박 숙박함
답변 제공: Amy 님, 2024년 1월 2일
Thank you for staying with us, we look forward to serving your future needs

10/10 - 훌륭해요

James

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 2박 숙박함
답변 제공: Amy 님, 2024년 1월 2일
Thank you for choosing Days Inn for your lodging needs. We look forward to serving you in the future

10/10 - 훌륭해요

Missy

가족 여행
좋아요: 편의 시설/서비스
Tommy was the very best. He was the front desk clerk whom packed my 2 year old backpack n food into my room for me because my little one was asleep and my hands were full. Absolutely treat a stranger like family!!!All the way around best hospitality EVER!!!!
2023년 12월에 1박 숙박함
답변 제공: Linda P 님, 2023년 12월 18일
Dear Missy,Thank you for sharing your experience on your recent stay. It pleases me to know that you received the best hospitality EVER! Thank you again and thank you for the recoginition of Tommy. We look forward to accommodating your next stay while in the Ashland area. Happy Holidays from all of us at Days InnSincerely,Linda PierceGeneral Manager

6/10 - 괜찮아요

Lucy 님, Kansas City

별로예요: 숙박 시설 상태 및 시설
The hallway floors were really dirty, at breakfast they quickly ran out of things and didn’t replace them. The one piece of fruit left, an apple, was old and I had to throw it away. I asked for a handicapped room and was denied though there weren’t many people in rooms. The beds were too high, I had a difficult time getting in them, I’m 5’3”.
2023년 11월에 2박 숙박함
답변 제공: Amy 님, 2023년 11월 29일
Thank you for your feed back on your recent stay. We are saddened to hear about the poor experience you had during your stay. Please rest assured these issues have been addressed and taken care of accordingly. Again please accept our apologies and allow us to serve your future needs

2/10 - 너무 별로예요

실제 이용하신 고객

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Unacceptable Conditions
Upon arrival, room was covered in stink bugs. The front desk said they were fully booked and could not move us to another room. We were forced to book elsewhere and leave. Upon request for refund, they told us NO REFUNDS, but we could come back and get a different room. They had already told us the opposite. It was too late, we had already spent additional $$$ at another hotel. Unacceptable. Hotels.com was NO HELP either!
2023년 10월에 1박 숙박함
답변 제공: linda 님, 2023년 10월 20일
Thank you for your feedback on your recent stay with us . We are sorry to hear about the issues you experienced during your time here with us. Please rest assured the issues have been addressed and taken care of . Please accept our apologies and let us continue to accomomodate your future stays

4/10 - 별로예요

James

가족 여행
별로예요: 숙박 시설 상태 및 시설
First room assigned was smelly. Second room shower faucet leaked and needs major upgrades.
2023년 10월에 1박 숙박함
답변 제공: linda 님, 2023년 10월 12일
Thank you for your feed back on your recent stay with us . We are saddened to hear about your poor experience while staying with us. Please rest assured these issues have been addressed and are taken care of . Again please accept our apologies and let us continue to accomodate your future stays

8/10 - 좋아요

Christopher

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice, will stay here again if we are in the area.
2023년 10월에 1박 숙박함
답변 제공: linda 님, 2023년 10월 12일
Thank you for your feed back on your recent stay . We will be looking forward to serving your future needs.

8/10 - 좋아요

Marc

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Room was clean and comfortable. Night staff was awesome! The bathroom fan is so noisy we quit trying to use it. Window needs to be replaced, it has a sharp crack across it. Dangerous for a child.
2023년 9월에 2박 숙박함
답변 제공: linda 님, 2023년 9월 20일
Thank you for your feedback on your recent stay . We are glad to hear that you have found our staff to be friendly . We are addressing the issue and will have it taken care of . We look forward to serving your future needs.

10/10 - 훌륭해요

Kim

가족 여행
좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
The best hotel staff I have ever encountered! Tommy at the front desk goes out of his way to make you feel welcome and ensures you have everything you need during your stay. Best customer service ever!
2023년 9월에 2박 숙박함
답변 제공: linda 님, 2023년 9월 19일
Thank you for your feedback on your recent stay. We will be looking forward to serving your future needs !

2/10 - 너무 별로예요

실제 이용하신 고객

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Property is run down , not clean, entire floor smelled like pot, breakfast had dish soap in the gravy
2023년 9월에 1박 숙박함
답변 제공: linda 님, 2023년 9월 19일
Thank you for your feedback on your recent stay. We are saddened to hear that your stay was not up to your expectations . We will be addressing these issues and getting them corrected. Again please accept our apologies and let us serve your future needs

4/10 - 별로예요

Brian

별로예요: 청결 상태, 숙박 시설 상태 및 시설
2023년 9월에 1박 숙박함
답변 제공: linda 님, 2023년 9월 13일
Thank you for your feedback on your recent stay with us . We will work harder to meet your expectations , we look forward to accomadating your future stays

4/10 - 별로예요

Michael

별로예요: 청결 상태, 숙박 시설 상태 및 시설
The bed was comfortable
Room130 has stucco falling from ceiling onto the bed, the carpet is so dirty it’s sticky, there are mice running from under the bed to the hallway and back, and I woke to 4 bed bugs on my pillow…
2023년 8월에 1박 숙박함
답변 제공: Amy 님, 2023년 8월 30일
Thank you for your feed back on your recent stay with us . We are extremely sorry for your experience while you was staying with us . Thank you for letting us know about the issue of the bed bugs as we was not aware. These matters have been addressed and are being taken care of accordingly . Again thank you for bringing this to our attention and please accept our deepest apologies on this matter. We look foward to serving any of your future needs

4/10 - 별로예요

JAMES VAN

2023년 8월에 4박 숙박함
답변 제공: Amy 님, 2023년 9월 7일
Thank you for your feedback on your recent stay . We apologize that your stay was not to your expectations, please accept our apologies and allow us to accomadate your future stays

10/10 - 훌륭해요

Leslie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Our #1 Stay in Ashland
My husband and I travel to Ashland quite frequently to visit friends. We have adopted this hotel as our #1 stay. The price is reasonable, much more affordable than others in the area. The staff is always friendly and our rooms are always clean and comfy.
2023년 8월에 1박 숙박함
답변 제공: Linda 님, 2023년 8월 7일
Thank you for your feedback on your recent stay with us. We are happy to hear that you had a pleasant stay and we will be sharing your kind words with our staff. Again thank you for allowing us to accomadate your stay and we look forward to seeing you again soon !

2/10 - 너무 별로예요

Melissa

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
The staff was great, everything else was horrible!!!
2023년 7월에 2박 숙박함
답변 제공: Linda 님, 2023년 7월 25일
Thank you for your feed back on your recent stay with us. We are sorry to hear that you had a bad experience while you was here with us. Please accept our deepest apologies and give us the chance to accomadate your future stays

10/10 - 훌륭해요

Hassan

2023년 7월에 8박 숙박함
답변 제공: linda 님, 2023년 8월 14일
thank you for your feed back on your recent stay we will look forward to accomadating your future stays

8/10 - 좋아요

Debbie

좋아요: 직원 및 서비스
the hotel was fairly clean, staff was very nice. The pool was closed due to repairs. (We expected a pool). However, overall, it was a comfortable stay.
2023년 7월에 2박 숙박함
답변 제공: John 님, 2023년 7월 17일
Thank you for your feedback. We strive to be the best we can be. We look forward to providing your future lodging needs.

4/10 - 별로예요

Christopher

아이를 동반한 가족 여행, 가족 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
The place is very outdated and they could have called and told me before I got up there and checked in that the pool was down and also the ice machine wasn’t working. My tub in my room was very dirty it had black foot prints in it. I had to get my own cleaning supplies to clean the tub before I would take a shower or my kids. Very very disappointed
2023년 7월에 2박 숙박함
답변 제공: linda 님, 2023년 7월 11일
Thank you for your feedback on your recent stay with us. We are saddened to hear about your bad experiences during your stay with us. Please rest assured that the situations have been addressed and the proper measures have been taken to correct these issues. Our pool is currently down for maintaince and we are working towards better accomadating that as well . Again please accept our apologies and please allow us to accomadate your future stays

4/10 - 별로예요

Alyssa

아이를 동반한 가족 여행
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Hardly any breakfast available. Shower was broken in the handicap accessible room.
2023년 6월에 1박 숙박함
답변 제공: linda 님, 2023년 7월 6일
Thank you for your feedback your concerns will be addressed and tended to thanks for your feed back

10/10 - 훌륭해요

Joyce

2023년 6월에 2박 숙박함

2/10 - 너무 별로예요

Dorrita

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
When the fire alarm went off in the morning and everyone was filing out it looked like only homeless people were there and each had at least one dog if not two.
2023년 6월에 1박 숙박함
답변 제공: Linda 님, 2023년 6월 13일
Thank you for your feed back on your recent stay. We are sorry to hear that you had a bad experience with your stay and please rest assured that all proper measures were taken to attend to the situaton that occured with the fire alarm. We are a pet friendly hotel and welcome travelers with pets as well as travelers without. Again please accept our apologies for the incident with the fire alarm and please know that all appropiate measures were taken during this issue. We hope to accomadate your next stay and look forward to seeing you again soon.

6/10 - 괜찮아요

Sally

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
OK Stay for a night
Drive off highway to property is not very well marked. It is hard to see where to go to get to the property at night. Staff were very polite and helpful. However, first room I was given the door would not open unless you lifted it when swiping card and pushed hard on the door. I asked for a different room. Staff assigned me a new room with no problem. Room was clean and stocked with basic supplies. A coffee maker in the room would have been nice but coffee was available in the breakfast area.
2023년 6월에 1박 숙박함
답변 제공: Linda 님, 2023년 6월 6일
Thank you for your feedback on your recent stay with us. We are sorry to hear about the issues you have experienced getting to the hotel. Please rest assured that the issues you experienced with the door on your first room was turned in to maintance and has been resolved. Please accept our apologies and let us accomadate your future stays

4/10 - 별로예요

John

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
choose another place
not the best place i stayed in. non-smoking room reeked of smoke, made it hard to rest. staff stayed outside smoking most of the time
2023년 5월에 3박 숙박함
답변 제공: Linda 님, 2023년 5월 30일
Thank you for your feed back on your recent stay with us. I am sorry to hear of the inconviences you experienced during your stay. Please accept our apologies and rest assured that the proper measures have been taken to correct these issues you have experienced. Again thank you for your feedback and please accept our apologies and please allow us to accomadate your next stay

6/10 - 괜찮아요

Kim

가족 여행
좋아요: 객실의 편안함
2023년 5월에 2박 숙박함
답변 제공: Linda 님, 2023년 5월 11일
Thank you for your feedback on your recent stay with us. We look forward to accomadating your future stays!

8/10 - 좋아요

Jill Marie

2023년 4월에 3박 숙박함
답변 제공: Amy 님, 2023년 5월 19일
Thank you for your feedback on your recent stay we look forward to accomadating your next stay

8/10 - 좋아요

Sean

2023년 4월에 1박 숙박함
답변 제공: Linda 님, 2023년 5월 5일
Thank you for your feedback on your stay we look forward to accomadating your next stay

2/10 - 너무 별로예요

Brian

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
No key cards for three days. Had to wait for staff to let you in your own room. Poor smokers. No wifi on end units.
2023년 3월에 3박 숙박함
답변 제공: Linda P 님, 2023년 4월 14일
Thank you for sharing your experience on your recent stay. My apologies about the key card issue and the Wi-fi, those matters has been fixed. Once again, my apologies.

10/10 - 훌륭해요

Richard

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great basic room
This is a great basic hotel for a one night stay. The room was clean and the staff were very friendly.
2023년 3월에 1박 숙박함
답변 제공: amy 님, 2023년 4월 14일
Thank you for your feed back on your stay. We appreciate the positive comments and look forward to accomadating your next stay

10/10 - 훌륭해요

Carr

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It’s ok
2023년 3월에 1박 숙박함
답변 제공: Amy 님, 2023년 4월 14일
Thank you for your feedback on your stay we appreciate your business. Again thank you for choosing Days Inn of Ashalnd

8/10 - 좋아요

Joseph

출장 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
OK Stay
Comfortable room, no room service for the four day stay, however.
2023년 3월에 4박 숙박함
답변 제공: Amy 님, 2023년 4월 14일
Thank you for your feedback on your stay. Sorry about the inconvenience you encountered during your stay we have addressed these issues and hope you accept our apologies for the inconvenience. We look forward to seeing you again.

6/10 - 괜찮아요

Leah

출장 여행
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
Was not happy the key coder machine was broke. I had to have someone let me into the room if i left. Ice machine was out of order.
2023년 3월에 1박 숙박함
답변 제공: Amy 님, 2023년 4월 14일
Thank you for your feedback on your stay. Sorry for the inconvenience you experienced while you were visiting the hotel. We have resolved the issue with the key card machine and working on getting the ice machine back in order. We hope u accept our apologies and look forward to accomadating your next stay

8/10 - 좋아요

PATRICK

좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 3월에 2박 숙박함
답변 제공: Amy 님, 2023년 4월 14일
Thank you for choosing Days Inn of Ashland

4/10 - 별로예요

Whitney

아이를 동반한 가족 여행, 가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The whole place seemed run down. The bathroom smelled like vomit and the room had an unclean feeling to it.
2023년 3월에 2박 숙박함
답변 제공: Amy 님, 2023년 4월 14일
Thank you for your feedback on your stay. We are sorry to hear about your inconvenience you encountered while you were staying at our hotel. Please rest assured that we have addressed your concerns and the proper measures have been taken to correct the issue. Again, we apologize and hope to accommodate your next stay.

6/10 - 괜찮아요

Sadie

가족 여행
Eh! Probably won’t be staying there again
The stay was ok..tv kept going in and out, the keycards wouldn’t hardly work to the room. Had to go back to the front desk several times to get new key cards and the room smelled like wet dogs due to a pet friendly hotel. Probably won’t be staying there again and wouldn’t really recommend it for people without pets. The price could have been cheaper for the stay due to these conditions.
2023년 2월에 1박 숙박함

10/10 - 훌륭해요

Jeremy

2023년 2월에 1박 숙박함

10/10 - 훌륭해요

Jeremy

2023년 1월에 1박 숙박함

10/10 - 훌륭해요

Susan

2022년 12월에 1박 숙박함

8/10 - 좋아요

Leah

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 12월에 1박 숙박함

10/10 - 훌륭해요

Ronald

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Amazing!!!
Amazing service was beyond wonderful!!!
2022년 12월에 2박 숙박함
답변 제공: Linda P 님, 2022년 12월 27일
Dear Ronald,Thank you for sharing your experience on your recent stay. It is always a pleasure to receive such positive feed. We look forward to accommodating your next stay. Have a safe and Happy New YearSincerely,Linda PierceGeneral Manager

10/10 - 훌륭해요

Yvonne

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff was very friendly
2022년 11월에 1박 숙박함
답변 제공: Linda P 님, 2022년 12월 27일
Dear Yvonne,Thank your for sharing your experience on your recent stay. We look forward to seeing you again in the near future. Have a Safe and Happy New YearSincerely,Linda Pierce

2/10 - 너무 별로예요

James

8/10 - 좋아요

Leah

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 10월에 1박 숙박함

8/10 - 좋아요

Donald

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2022년 10월에 2박 숙박함

4/10 - 별로예요

Steve

연인과의 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
There was a water stain on the ceiling and what looked like to be mold in it. The door only shut if you pushed it shut, otherwise it didn’t close. There was hair on the bathroom floor, a fry on the bedroom floor. We got a new room and the new room had hair on the bathroom floor as well, and the phone had a booger on it, and the toilet shook back and forth. The staff was fine, the Rooms where terrible, I will never stay at a days inn again.
2022년 9월에 2박 숙박함
답변 제공: John 님, 2022년 10월 18일
We apologize for not meeting your expectations. The issues you mentioned are being addressed.

4/10 - 별로예요

Daniel

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Seedy. Sketchy. Not a family hotel. Rough at best
2022년 10월에 1박 숙박함
답변 제공: Linda 님, 2022년 10월 6일
Dear Daniel,Thank you for the feedback on your recent stay. Your feedback is important to us. Our apologies for not meeting your expectations. Thank you again for sharing your experience.

4/10 - 별로예요

Jeffrey

단체 여행
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
2022년 9월에 1박 숙박함

10/10 - 훌륭해요

Maria

2022년 9월에 1박 숙박함
답변 제공: Linda 님, 2022년 10월 6일
Dear Maria,Thank you for sharing your experience on your recent stay. It is always a pleasure to receive such positive feedback. We look forward to accommodating your next stay while in Ashland area. Sincerely,Linda Pierce

4/10 - 별로예요

David

별로예요: 청결 상태, 숙박 시설 상태 및 시설
2022년 9월에 1박 숙박함