야외 수영장, 일광욕 의자

오크스 브리즈번 울론가바 스위트 여행 후기

4 out of 5
오크스 브리즈번 울론가바 스위트
48-48a O'Keefe Street, Woolloongabba, QLD

이용 후기

8.8

훌륭해요

평점 10 - 훌륭해요. 316개 이용 후기 중 180개" "
평점 8 - 좋아요. 316개 이용 후기 중 98개" "
평점 6 - 괜찮아요. 316개 이용 후기 중 20개" "
평점 4 - 별로예요. 316개 이용 후기 중 9개" "
평점 2 - 너무 별로예요. 316개 이용 후기 중 9개" "

9.0/10

청결 상태

9.2/10

직원 및 서비스

8.8/10

편의 시설/서비스

9.0/10

숙박 시설 상태 및 시설

6.4/10

친환경

이용 후기

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
출장시 다시 이용 할 의사 있습니다.
장기 출장에 적합한 숙소 입니다
2019년 1월에 11박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
전체적으로 괜찮았지만 1룸을 예약하고 갔는데 시스템이 2룸이 있는 집을 룸 하나를 잠궈놓는 시스템이여서 좀 이상했어요 ㅋㅋ 쓰라고 줬는데 잠긴줄 알았거든요 당연히 그 외에는 나쁘지 않아요 건너편에 마트도 있구요
2018년 3월에 1박 숙박함

10/10 - 훌륭해요

김민정 님, 서울

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
깔끔한 아파트
인테리어가 매우 세련되고 아파트 내분가 매우살기 좋게 되어있어서 지내기에매우 편했어요. 슈퍼에서 고기도 사다 요리도 해먹고 세탁기 건조기도사용하기 편했어요

10/10 - 훌륭해요

Sandra 님, Bundaberg south

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Stayed during hospital treatment so having a apartment was better than just a single room
2024년 2월에 2박 숙박함
답변 제공: Marchelino 님, 2024년 2월 29일
Dear Sandra,Thank you for taking the time to share your recent experience stayed with us.We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.Best Regards,MarchelinoOaks Brisbane Woolloongabba Suites

10/10 - 훌륭해요

Carly

좋아요: 청결 상태, 객실의 편안함
Amazing. Super clean l, friendly staff. The pool was beautiful
2024년 1월에 1박 숙박함
답변 제공: Marchelino 님, 2024년 2월 1일
Dear Carly,Thank you for taking the time to share your recent experience stayed with us.We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.Best Regards,MarchelinoOaks Brisbane Woolloongabba Suites

8/10 - 좋아요

Nikila

답변 제공: Marchelino 님, 2024년 2월 1일
Dear Nikila,Thank you for taking the time to share your recent experience stayed with us.We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.Best Regards,MarchelinoOaks Brisbane Woolloongabba Suites

8/10 - 좋아요

SHUI WAN

2023년 12월에 3박 숙박함
답변 제공: Marchelino 님, 2024년 2월 1일
Dear Shui,Thank you for taking the time to share your recent experience stayed with us.We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.Best Regards,MarchelinoOaks Brisbane Woolloongabba Suites

2/10 - 너무 별로예요

Tia

별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Jay 님, 2023년 12월 28일
Dear Tia,Our record is showing that you were blacklisted at all Oaks Properties. Hence, your reservation was rejected at Oaks Brisbane Woolloongabba Suites. As discussed with you at the desk, full refund for this booking has been logged with Expedia.Kind Regards,Jay NguyenHotel ManagerOaks Brisbane Woolloongabba Suites

6/10 - 괜찮아요

Jillian

좋아요: 청결 상태, 숙박 시설 상태 및 시설
We were disappointed with the apartment and cost. It was very basic.
2023년 12월에 4박 숙박함
답변 제공: Marchelino 님, 2024년 2월 1일
Dear Jillian,We are sorry to hear that you left our hotel feeling disappointed. For your future reference, please do not hesitate to contact our friendly front desk team if you have any concern or inquiries. We will try our best to rectify the issue or provide you with another solution to ensure your stay is comfortable.Kind Regards,MarchelinoOaks Brisbane Woolloongabba Suites

6/10 - 괜찮아요

Patricia

단체 여행
Sterile. No utensils plates nor pots for cooking. No washing up detergent etc. missing battery in remote.
2023년 11월에 4박 숙박함
답변 제공: Marchelino 님, 2023년 12월 7일
Dear Patricia,Thank you for giving us feedback. We appreciate your feedback and taking it seriously to improve our services better. I have escalated your comments on the kitchen utensils, washing detergent, remote battery and cooking equipment to the housekeeping team to ensure this will not happen again in the future. For your future reference, please do not hesitate to contact the front desk team if you have any concern regarding the room. So, we can try to rectify the issue or provide another solution to make your stay more comfortable.Thank you once again for your time. We look forward to an opportunity to welcome you back in the near future.Kind Regards,MarchelinoOaks Brisbane Woolloongabba Suites

2/10 - 너무 별로예요

Candace

2023년 12월에 1박 숙박함
답변 제공: Jay 님, 2023년 12월 28일
Dear Candace,Thank you for taking the time to complete the survey via Expedia.Please accept my apologies that your overall experience did not live up to your expectations. I regret that we were unable to meet our high standards during your recent stay.If your time permits, I would be grateful for an opportunity to speak with you directly regarding your experience so as to ensure we take corrective action and restore your confidence in our hotel. Please let me know the best way to reach you should you be available to discuss your stay with me.Thank you again for choosing to stay with us and for your time in sharing your feedback.Best regards,Jay NguyenHotel ManagerOaks Brisbane Woolloongabba Suites

10/10 - 훌륭해요

Joanna

출장 여행
좋아요: 청결 상태, 객실의 편안함
Great hotel with outstanding service
Wonderful reception and customer service, great location near many restaurants. Room is very spicy and very clean, will stay here again.
2023년 11월에 2박 숙박함
답변 제공: Marchelino 님, 2023년 12월 5일
Dear Joanna,Thank you for taking the time to share your recent experience stayed with us.We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.Best Regards,Marchelino Oaks Brisbane Woolloongabba Suites

10/10 - 훌륭해요

Sian

아이를 동반한 가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Lovely staff very helpful. Good location but very noisy.
2023년 11월에 2박 숙박함
답변 제공: Marchelino 님, 2023년 12월 5일
Dear Sian,Thank you for taking the time to share your recent experience stayed with us.We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.Best Regards,Marchelino Oaks Brisbane Woolloongabba Suites

10/10 - 훌륭해요

Chloe

출장 여행
좋아요: 청결 상태, 객실의 편안함
Great Room, Awesome value for money
The staff at reception were so friendly and helpful, I loved the Tim tam on check-out, a nice touch. I thought the suite was fantastic value for money and had everything you needed for a comfortable stay
2023년 10월에 2박 숙박함
답변 제공: Marchelino 님, 2023년 12월 5일
Dear Chloe,Thank you for taking the time to share your recent experience stayed with us.We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.Best Regards,Marchelino Oaks Brisbane Woolloongabba Suites

10/10 - 훌륭해요

Fiona

출장 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Friendly check in staff
2023년 10월에 1박 숙박함
답변 제공: Jay 님, 2023년 11월 1일
Dear Fiona,Thank you for taking the time to share your recent experience through our Guest Satisfaction Survey.We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.Best regards,Jay Nguyen

6/10 - 괜찮아요

Mark

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very noisy in 405. Would be in best interest to replace the broken verticals blinds with some heavy block out curtains in lounge and bedroom.
2023년 10월에 1박 숙박함
답변 제공: Jay 님, 2023년 11월 1일
Dear Mark,Thank you for taking the time to complete our Guest Satisfaction Survey.Please accept my apologies that you left our hotel feeling disappointed. Rest assured we have investigated your feedback and are taking necessary action to ensure our typically high standards are retained. We are committed to providing memorable experiences with exceptional service and therefore we hope to have the opportunity to welcome you back and improve on your experience in the near future.Thank you again for choosing to stay with us and for your time in sharing your feedback.Best regards,Jay Nguyen

4/10 - 별로예요

Maddison

별로예요: 청결 상태, 숙박 시설 상태 및 시설
2023년 9월에 1박 숙박함
답변 제공: Jay 님, 2023년 11월 1일
Dear Maddison,Thank you for taking the time to share your experience through our Guest Satisfaction Survey.Please accept our sincere apologies for not being able to meet our usual standards during your stay. If your time permits, I would be grateful for an opportunity to speak with you directly regarding your experience so as to ensure we take corrective action and restore your confidence in our hotel. Please let me know the best way to reach you should you be available to discuss your stay with me.I look forward to the possibility of hearing from you,Best regards,Jay Nguyen

10/10 - 훌륭해요

Roslyn

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The rooms were spacious and well equipt. The building was conveniently located near a small shopping centre that had all the essentials.
2023년 9월에 3박 숙박함
답변 제공: Jay 님, 2023년 9월 7일
Dear Roslyn,Thank you for taking the time to share your recent experience.We are delighted to learn that you enjoyed your stay and we met your expectations. We look forward to an opportunity to welcome you back in the near future.Best regards,Jay NguyenHotel ManagerOaks Brisbane Woolloongabba Suites

10/10 - 훌륭해요

Susan

2023년 7월에 1박 숙박함

10/10 - 훌륭해요

Sarah

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff at oaks were helpful and very friendly.
2023년 7월에 1박 숙박함

8/10 - 좋아요

Jenna

연인과의 여행, 가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good set up, some construction at time, paid parking onsite, convenient locatiln
2023년 6월에 2박 숙박함
답변 제공: Beth 님, 2023년 6월 26일
Dear Jenna,Thank you for your feedback. We are glad to hear that you have liked the set up and that the location was suitable for your stay. We do apologise about the construction noise, if there is anything further we can do for a future stay please let us know! Kind regards,Oaks Woolloongabba Team

10/10 - 훌륭해요

Ross

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean and quiet.
2023년 5월에 4박 숙박함
답변 제공: Beth 님, 2023년 6월 26일
Dear Ross,Thank you for your review! We are glad to hear that the room was clean and quiet.We hope to welcome you back in the future.Kind regards,Oaks Woolloongabba Team

8/10 - 좋아요

Cameron

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Close to where I needed to be.
2023년 4월에 1박 숙박함
답변 제공: Jay 님, 2023년 5월 16일
Dear Cameron,Thank you for taking the time to share your recent experience through our Guest Satisfaction Survey.We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.Best regards,Jay NguyenOaks Brisbane Woolloongabba Suites

2/10 - 너무 별로예요

Junhee

2023년 3월에 1박 숙박함

10/10 - 훌륭해요

Thomas C

가족 여행
좋아요: 청결 상태, 객실의 편안함
2023년 2월에 2박 숙박함

10/10 - 훌륭해요

Gregory

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great place to stay in Brisbane. Loved a spacious room, sitcoms and proximity to railway station. The roof top swimming pool was straight out it the movies. Didn’t want to leave.
2023년 2월에 4박 숙박함

10/10 - 훌륭해요

Belinda

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
The staff were amazing my mum was very ill in the hospital near there and they made sure I had everything I needed and kindly offered me a late checkout at no extra cost
답변 제공: Samara 님, 2023년 2월 14일
Dear Belinda,Thank you for taking the time to provide feedback after your stay with us. I am pleased to hear that you found the front desk staff to be amazing during your stay. We look forward to welcoming you back to Oaks Brisbane Woolloongabba Suites in the near future.Kind Regards,Samara

6/10 - 괜찮아요

Emily

6/10 - 괜찮아요

Laura

가족 여행
좋아요: 편의 시설/서비스
Very basic accomodation. Bathroom was a little dirty. Dishwasher didn’t work. Kitchen countertops looked dirty. It’s affordable and was close to the PA hospital which is what we needed.
2023년 1월에 3박 숙박함

2/10 - 너무 별로예요

Rebbecca

연인과의 여행, 출장 여행
좋아요: 청결 상태
별로예요: 숙박 시설 상태 및 시설
The apartment was spacious and light. Unfortunately that's where what I liked about the property ends though. After being burgled my partner and I had to stay in a hotel near home for a night and booked this hoping for something relaxing and safe after experiencing something traumatic. From the moment we arrive "Ati" on the front desk was almost agitated that she had an unexpected check in and couldn't find our booking. When I told her why we were staying she didn't even react, there was no empathy or anything - not surprising though because she didn't exactly welcome us from the beginning. When my partner responded to Ati saying that kindness or at least acknowledgement was free for her to provide Ati seemed bemused and shrugged us off The hotel then wanted to charge us $19 for parking for the night - we had not realised there'd be no parking nor any on the street conveniently. Again we asked if there was anything Ati could do as we had not budgeted on this hotel stay given unplanned robbery in our home. Again she shrugged and stated "we do have visitor carparks that are free but they are only for people visiting our residents...". Which by the way - car parks were vacant that night from our visibility. Upon entering our apartment there was a deep tear in the sofa, rips in the base of the bed and Ati and the hotel had not provided sufficient towels or pool towels etc resulting in my having to engage with this person on the front desk who clearly cares not for people.
2023년 1월에 1박 숙박함

10/10 - 훌륭해요

Igor

연인과의 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
Up-to-date,clean close to the city dining options
2023년 1월에 1박 숙박함

6/10 - 괜찮아요

Ozlum

단체 여행, 연인과의 여행, 아이를 동반한 가족 여행, 가족 여행
좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
There were staples or something in between the carpet and tiles to the rooms which i stepped on and my daughter cut her foot on. There was no parking options for us because our cars were too high for the car park so we were told to park on the street and having so much equipment on our cars that wasnt an option for us, we parked in the loading zone with a note from reception saying to contact them if they need to be moved. The dishes were dirty. There was someones bra insert left in the washing machine. The kettle wasnt clean. The beds were comfy and and fantastic. The toilets however didnt have the cleaned wrapper on them and i couodnt find spare roilet papaer. We were given an extra bed for our extra adult which was great. The reception staff was awesome. We only stayed 1 night as a stop over, it was fine for us but for a longer stay i was a bit disappointed for the amount of money we paid and for the state of the cleanliness. Also one of the spas on the roof were out of order and there were already 5 people in the one that was working.

8/10 - 좋아요

Royce

8/10 - 좋아요

sandra

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice rooms with great amenities. Home away from home. Will certainly stay again

10/10 - 훌륭해요

Mark 님, Moranbah

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Amazing
2022년 11월에 4박 숙박함

8/10 - 좋아요

Jamie

단체 여행
좋아요: 청결 상태, 객실의 편안함
2022년 10월에 1박 숙박함

8/10 - 좋아요

Cameron

2022년 9월에 1박 숙박함

2/10 - 너무 별로예요

Mike

출장 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
What can I say - the room was appaling - mould on the bedroom walls, toilet had faeces on it from a prior guest and found used cotton buds down the side of the couch. Floor was sticky. Have photos that will be sent to the health department tor investigation
2022년 8월에 2박 숙박함

8/10 - 좋아요

Samantha

가족 여행
좋아요: 청결 상태, 편의 시설/서비스
The property was very nice and clean and a good size. The blinds weren’t installed in the living area and when they were, they don’t go up or down.
2022년 8월에 6박 숙박함

8/10 - 좋아요

Filip

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Handy location for Uber trips to Greenslopes hospital and walking distance to Buranda shopping village and Alexandra hospital. Aircon filters and dryer not clean and housekeeping skipped our apartment 2 out of 6 days.
2022년 8월에 6박 숙박함

6/10 - 괜찮아요

Allison

좋아요: 청결 상태
2022년 7월에 2박 숙박함

8/10 - 좋아요

Daniel 님, Dandenong

출장 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean apartment with plenty of space. Friendly and helpful reception staff. A nice stay on a recent business trip.
2022년 7월에 1박 숙박함

10/10 - 훌륭해요

Edwing

연인과의 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
Great location
2022년 7월에 14박 숙박함

10/10 - 훌륭해요

leah

연인과의 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
It's very close to the people I was visiting and to the city
2022년 6월에 1박 숙박함
답변 제공: Oaks Woolloongabba Suites 님, 2022년 6월 6일
Thank you for taking the time to leave us a review! We look forward to welcoming you at Oaks Woolloongabba Suites again in the future!

10/10 - 훌륭해요

James

가족 여행
좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Great value and spacious apartment. Will use again when in Brisbane.
2022년 4월에 3박 숙박함
답변 제공: Oaks Woolloongabba Suites 님, 2022년 6월 6일
Thank you for taking the time to leave us a review! We look forward to welcoming you at Oaks Woolloongabba Suites again in the future!

10/10 - 훌륭해요

Thilak

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Space, condition of the unit
2022년 4월에 5박 숙박함
답변 제공: Oaks Woolloongabba Suites 님, 2022년 6월 6일
Thank you for taking the time to leave us a review! We look forward to welcoming you at Oaks Woolloongabba Suites again in the future!

8/10 - 좋아요

Karen

좋아요: 청결 상태, 객실의 편안함
Well located
Well located self contained apartment with fabulous pool, spa and steam room on the roof allowing great views of Brisbane. Car parking was $19 per night in onsite secure garaging. Only thing to complain about was that they're was a large tear in the sofa upolstery and the kitchen cupboards needed a good wipe down
2022년 4월에 5박 숙박함
답변 제공: Oaks Woolloongabba Suites 님, 2022년 6월 6일
Thank you for taking the time to leave us a review! We're sorry to hear of the issues that don't live up to our normally exceptional standard. We look forward to welcoming you at Oaks Woolloongabba Suites again in the future!

8/10 - 좋아요

Estelle

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Felt very secure being on my own.
2022년 3월에 3박 숙박함

4/10 - 별로예요

Vanessa

연인과의 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Nothing like the photos. No view - looked into the side of railway bridge! Smell of cigarette smoke through the whole apartment, sticky, streaky cleaning marks on most surfaces... Shower had no pressure - unusable. seat loose on wc. Would not recommend. Poor value.
2022년 3월에 1박 숙박함

4/10 - 별로예요

Denise Anne

좋아요: 청결 상태, 숙박 시설 상태 및 시설
Very noisy street and people were having a party.
2022년 1월에 1박 숙박함