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퀄리티 인 뉴 컬럼비아–루이스버그 여행 후기

2.5 out of 5
퀄리티 인 뉴 컬럼비아–루이스버그
330 Commerce Park, New Columbia, PA

이용 후기

8.0

매우 좋아요

평점 10 - 훌륭해요. 893개 이용 후기 중 318개" "
평점 8 - 좋아요. 893개 이용 후기 중 360개" "
평점 6 - 괜찮아요. 893개 이용 후기 중 137개" "
평점 4 - 별로예요. 893개 이용 후기 중 51개" "
평점 2 - 너무 별로예요. 893개 이용 후기 중 27개" "

8.2/10

청결 상태

8.6/10

직원 및 서비스

8.2/10

편의 시설/서비스

7.8/10

숙박 시설 상태 및 시설

8.0/10

친환경

이용 후기

6/10 - 괜찮아요

Matt

가족 여행
좋아요: 청결 상태, 직원 및 서비스
everything was very good. thank you.
2024년 4월에 1박 숙박함

8/10 - 좋아요

Susan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Really comfortable beds; this was my second stay and glad for it. Unfortunately, you can't control the people around you who show up at 1:30 am and run from room to room, talking and slamming doors, so that took away from the stay but certainly isn't the hotel's fault. Now that the B&B that used to be in Lewisburg has closed, this has become my go-to when I need a place for the night.
2024년 4월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 4월 17일
Dear Guest,Thank you for your positive review and for choosing to stay with us again. We're delighted to hear that you found our beds comfortable and that you enjoyed your stay overall. We apologize for any disturbance caused by other guests, and while it's beyond our control, we appreciate your understanding. We're honored to be your go-to place in Lewisburg, and we look forward to welcoming you back for many more comfortable stays in the future.Sincerely, Hotel Manager

2/10 - 너무 별로예요

Kimberly

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It took us over 35 minutes to check in- as we waited in line. There were water stains all over ceiling. Room has some large pice of equipment sitting in it-not sure if if was a dehumidifier, air conditioner, freezer…right on floor when we walked in room. Very odd. Room was gross there was no way that comforter had been cleaned in weeks- a wrinkly mess. We literally stayed there for half hour (hour including wait time in line for keys) and left to find another hotel. The pictures online and reviews must be very outdated. Do not recommend
2024년 4월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 4월 17일
Dear Guest,We apologize for the inconvenience and disappointment you experienced during your recent stay with us. What you described does not meet our standards, and we're truly sorry for the cleanliness issues and the delay in check-in. Your feedback is invaluable, and we will address these concerns with our team to ensure improvements are made. We understand your frustration and regret that we were unable to provide you with a satisfactory experience. We appreciate your honesty and hope to have the opportunity to regain your trust in the future.Sincerely, Hotel Manager

10/10 - 훌륭해요

Patricia

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very friendly and helpful front staff during an extremely busy sports meets weekend. Mechanical troubles of hot water on the other wing, left some people grumbling but the staff handled this well. Bed perfect. Breakfast variety great.
2024년 4월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 4월 17일
Dear Guest,Thank you for your perfect rating and positive feedback! We're delighted to hear that you had a pleasant experience with our front staff and enjoyed our comfortable beds and breakfast variety. We apologize for any inconvenience caused by the mechanical issues with the hot water and appreciate your understanding. Your satisfaction is important to us, and we're glad we could handle the situation well. We hope to have the pleasure of welcoming you back for another great stay in the future.Sincerely, Hotel Manager

10/10 - 훌륭해요

Alyssa

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Super quiet, staff was awesome!!
2024년 4월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 4월 12일
Dear Guest,Thank you for your review on Hotels.com. We are pleased that you were largely satisfied with your stay. If there are areas where we can improve, please let us know. Your opinion is important to us and we hope to welcome you back soon to make your next stay even more enjoyable.Sincerely, Hotel Manager

10/10 - 훌륭해요

Sun

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very good location in and out Good service and parking lot 👍
2024년 4월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 4월 8일
Dear Guest,Thank you for your excellent review! We're delighted to hear that you enjoyed our convenient location, good service, and ample parking. Your positive feedback is greatly appreciated, and we look forward to welcoming you back on your next visit.Sincerely, Hotel Manager

8/10 - 좋아요

Katrina

좋아요: 청결 상태, 직원 및 서비스
2024년 4월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 4월 9일
Dear Guest,Thank you for your feedback. We're glad to hear that you had a positive experience overall. If there are any specific areas where we can improve and earn a higher rating next time, please feel free to share your suggestions with us. We value your input and hope to provide you with an even better experience during your next stay.Sincerely, Hotel Manager

10/10 - 훌륭해요

James

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice, quiet, and easy. Convenient location right off the highway
2024년 4월에 2박 숙박함
답변 제공: Hotel Manager 님, 2024년 4월 8일
Dear Guest,Thank you for your fantastic review! We're thrilled to hear that you had a pleasant and peaceful stay with us. Our team is delighted that you found our location convenient and your experience enjoyable. We look forward to welcoming you back for another great stay in the future.Sincerely, Hotel Manager

10/10 - 훌륭해요

Christopher

좋아요: 청결 상태, 직원 및 서비스
It was in a town that I had never been to before.
2024년 4월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 4월 8일
Dear Guest,Thank you for your positive review! We're glad to hear that you had the opportunity to explore a new town during your stay with us. If you ever find yourself in the area again, we'd love to welcome you back for another great experience.Sincerely, Hotel Manager

8/10 - 좋아요

David

연인과의 여행
Automatic door was not working just a nuisance not a problem
2024년 3월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 4월 5일
Dear Guest,Thank you for sharing your feedback with us. We're glad to hear that you had a positive experience overall. We apologize for the inconvenience caused by the automatic door not working properly. Your comments help us improve, and we'll address this promptly to ensure a smoother experience for our guests in the future.Sincerely, Hotel Manager

6/10 - 괜찮아요

Scot

출장 여행, 가족 여행
좋아요: 청결 상태
We booked the room for sleep to break up a long drive. We woke up to a toilet that would not flush in the morning…when I reported it to the front desk they were kind of aloof and just said, oh ok, thanks for letting us know. At least we got some sleep.
2024년 3월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 3월 28일
Dear Guest,Thank you for sharing your experience with us. We apologize for the inconvenience you encountered with the toilet in your room. Your feedback is valuable, and we will address this issue with our team to ensure it is promptly resolved. We regret any lack of responsiveness from our front desk staff and will use your comments to improve our service. We appreciate your understanding and hope to have the opportunity to welcome you back for a more positive experience in the future.Sincerely, Hotel Manager

8/10 - 좋아요

Susan

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Yes, this is an older hotel. Yes, it could use some updates. But it was clean and comfortable ad affordable. I would recommed this hotel. The staff were very nice!
2024년 3월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 3월 27일
Dear Guest,Thank you for your review. We're glad to hear that you found our hotel clean, comfortable, and affordable. Providing a pleasant experience for our guests is our priority, and we're delighted that our staff contributed positively to your stay. We appreciate your recommendation and your understanding of the older hotel's condition. If there's anything more we can do to improve your experience, please let us know. We hope to have the opportunity to welcome you back for another enjoyable stay in the future.Sincerely, Hotel Manager

8/10 - 좋아요

Amy

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
별로예요: 숙박 시설 상태 및 시설
I was pleased with thr cleanliness of the hotel. I am pretty picky and wasn't disappointed. I was happybwith everythiglng except the unlocked external door. Anyone could come in or out of the hotel without a problem. The door didnt even clasp sut and you could see even from a distance that it was open so anyone could just come in. I felt unsafe and of course didnt sleep well.
2024년 3월에 2박 숙박함
답변 제공: Hotel Manager 님, 2024년 3월 15일
Dear Guest,Thank you for your review. We're glad to hear that you were pleased with the cleanliness of the hotel. However, we apologize for the inconvenience and concern caused by the unlocked external door. Ensuring the safety and security of our guests is a top priority, and we take your feedback seriously. We will address this issue immediately to prevent any future occurrences and to ensure a comfortable and secure stay for all our guests. We appreciate your valuable input and hope to have the opportunity to welcome you back for a much-improved experience.Sincerely, Hotel Manager

8/10 - 좋아요

Craig

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Hotel is an older property that is in very good condition and cleanliness is clearly a priority. Despite being out of the room by 9 AM every day, I received no housekeeping service during my stay. The queen bed had a definite sag in the middle. The heat/AC unit was quiet and the room was comfortable. Overall, a good value.
2024년 3월에 3박 숙박함
답변 제공: Hotel Manager 님, 2024년 3월 15일
Dear Guest,Thank you for taking the time to share your feedback. We're glad to hear that you found our hotel to be in good condition and cleanliness to be a priority. However, we apologize for the oversight regarding the housekeeping service during your stay. Rest assured, we will address this issue with our team to ensure it does not happen again in the future. We also apologize for any discomfort caused by the sagging in the bed. Your comments are valuable to us as we strive to provide a comfortable and pleasant experience for all our guests. We're pleased to hear that you found the room comfortable overall and that you considered it to be a good value. We appreciate your input and hope to have the opportunity to welcome you back for an even better stay in the future.Sincerely, Hotel Manager

10/10 - 훌륭해요

Bonnie

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Friendly staff. Clean. Good price. Nice breakfast included. Local newspaper provided. Do not like that the outside side doors are not locked.
2024년 3월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 3월 13일
Dear Guest,Thank you for your positive review! We're glad to hear that you found our staff friendly, the hotel clean, and the price reasonable. We appreciate your feedback regarding the outside side doors and will take it into consideration for the safety and security of our guests. We hope to welcome you back for another pleasant stay in the future.Sincerely, Hotel Manager

10/10 - 훌륭해요

Levi

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Actually one of the most comfortable beds I’ve had in a hotel. Check in was was very friendly too.
2024년 3월에 2박 숙박함
답변 제공: Hotel Manager 님, 2024년 3월 11일
Dear Guest,Thank you for your positive review! We're thrilled to hear that you found our beds comfortable and that you had a friendly check-in experience. Providing a comfortable stay and excellent service are our top priorities, and we're glad we could meet your expectations. We hope to welcome you back for another great stay in the future.Sincerely, Hotel Manager

4/10 - 별로예요

Nicole

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
No hot water. Says hot breakfast. There is not a hot breakfast. Breakfastwas very limited and not good at all. We left and went elsewhere. Asked for compensation since we had to leave without showers and were refused
2024년 3월에 2박 숙박함
답변 제공: Hotel Manager 님, 2024년 3월 11일
Dear Guest,We apologize for the inconvenience you experienced during your stay regarding the hot water and breakfast. Your feedback is important to us, and we'll address these issues promptly to ensure improvements are made. Regarding your request for compensation, please contact us directly so we can assist you further. We appreciate your understanding and hope to have the opportunity to better serve you in the future.Sincerely, Hotel Manager

10/10 - 훌륭해요

Kevin

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The road up to the motel is rather obscure and rough.
2024년 2월에 2박 숙박함
답변 제공: Hotel Manager 님, 2024년 3월 6일
Dear Guest,Thank you for your feedback. We apologize for any inconvenience you experienced with the road leading to our motel. We will take your comments into consideration as we strive to improve our guests' experiences. If there's anything else we can do to enhance your stay, please don't hesitate to let us know. We appreciate your input and hope to welcome you back for another pleasant stay.Sincerely, Hotel Manager

10/10 - 훌륭해요

James 님, Lindenhurst

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Easy, clean and inexpensive
2024년 3월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 3월 2일
Dear James,Thank you for your perfect rating! We're pleased to hear that you found your stay easy, clean, and inexpensive. Providing a hassle-free experience at an affordable price is important to us, and we're glad we could meet your expectations. We appreciate your feedback and hope to welcome you back again soon!Sincerely, Hotel Manager

8/10 - 좋아요

Jean-Marie 님, Mount Vernon

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Comfortable stay. Really nice pillows and sufficient number of towels. Decent breakfast. Easy driving distance to shops. Only reason it doesn't rate 5 stars is that the beds were full size instead of queen. Would definitely stay again if in the area.
2024년 2월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 2월 21일
Dear Guest,Thank you for your review on Expedia. We're delighted to hear that you had a comfortable stay and enjoyed our amenities, including the pillows, towels, and breakfast. We appreciate your feedback regarding the bed size and will take it into consideration for future improvements. It's great to hear that our location was convenient for your needs, and we look forward to welcoming you back on your next visit to the area.Sincerely, Hotel Manager

10/10 - 훌륭해요

Kyusayka

2023년 12월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 3월 22일
Dear Guest,Thank you for leaving us a perfect 5-star review! We're thrilled to hear that you had a wonderful experience during your stay with us. Providing exceptional service and creating memorable stays for our guests is our top priority, and we're delighted that we succeeded during your visit. Your feedback is greatly appreciated, and we look forward to welcoming you back for another fantastic stay in the future.Sincerely, Hotel Manager

8/10 - 좋아요

Christopher

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
The welcoming staff put as at ease but the over use of print outs hung on the walls for room info and pad lock on the bar doors made you feel leaving a bit uncomfortable. Upon checking in my family member said the room smelled and we noticed a dehumidifier unplugged in the front hallway. The window sills had major cobwebs that hadn't been dusted and the TV stand was breaking apart at the seams. This place could do so much better with just a little more TLC as our stay was quiet, comfortable and staff was very nice.
2024년 2월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 2월 6일
Dear Guest,Thank you for sharing your feedback. We're glad to hear that our welcoming staff put you at ease and that you found your stay quiet, comfortable, and the staff very nice. However, we apologize for the issues you encountered with the cleanliness and maintenance of your room. Your comments are important, and we will address them with our team to ensure improvements are made. We appreciate your honesty and hope to have the opportunity to provide you with a better experience in the future.Sincerely, Hotel Manager

10/10 - 훌륭해요

Manuel

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Clean and quiet
2024년 1월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 2월 5일
Dear Guest,Thank you for your 5-star rating on Expedia! We're pleased to hear that you found our hotel clean and quiet. If there's anything specific you enjoyed about your stay or if you have any suggestions, feel free to share. We appreciate your positive feedback and hope to welcome you back for another pleasant experience.Sincerely, Hotel Manager

10/10 - 훌륭해요

Joel

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent
2024년 1월에 5박 숙박함
답변 제공: Hotel Manager 님, 2024년 2월 5일
Dear Guest,Thank you for your excellent rating on Expedia! We appreciate your positive feedback. If there's anything specific you enjoyed about your stay or if you have any suggestions, feel free to share. We value your support and look forward to welcoming you back for another fantastic experience.Sincerely, Hotel Manager

10/10 - 훌륭해요

Helbert 님, New York

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice place to take a rest within family
2024년 1월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 1월 30일
Dear Guest,Thank you for your positive review. We're delighted to hear that you found our hotel to be a nice place to rest with your family. Your satisfaction is important to us, and we appreciate your feedback. If there's anything specific you enjoyed or if there are ways we can make your future stays even better, please let us know. We look forward to welcoming you and your family back.Sincerely, Hotel Manager

8/10 - 좋아요

TINETTE

2024년 1월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 3월 22일
Dear Guest,Thank you for taking the time to leave us a review. We're glad to hear that you had a positive experience during your stay. Your feedback is important to us as we continually strive to improve our services and facilities. If there are any specific areas where you feel we could have done better to earn that extra star, please don't hesitate to let us know. We appreciate your feedback and hope to have the opportunity to welcome you back for an even better stay in the future.Sincerely, Hotel Manager

10/10 - 훌륭해요

Robert

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 1월 18일
Dear Guest,Thank you for taking the time to give us a perfect 10 out of 10 on Hotels.com! We appreciate your positive feedback and are delighted to know that you had an excellent experience during your stay. If there are specific aspects that stood out to you or if there's anything we can do to make your future visits even more enjoyable, please feel free to share your thoughts. We look forward to the pleasure of hosting you again in the future.Sincerely, Hotel Manager

10/10 - 훌륭해요

Ben

2024년 1월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 1월 15일
Dear Guest,Thank you for your perfect 10/10 rating. We appreciate your positive feedback and hope you had a wonderful stay. If you have any specific comments or suggestions, please feel free to share them with us. We look forward to welcoming you again.Sincerely, Hotel Manager

10/10 - 훌륭해요

Yanly

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 1월 10일
Dear Guest,Thank you for your perfect 10 out of 10 rating on Hotels.com! We're thrilled to receive such positive feedback. If there's anything specific you enjoyed about your stay or if there are ways we can make your next visit even more enjoyable, please feel free to share your thoughts. We look forward to the pleasure of welcoming you back for another outstanding stay.Sincerely, Hotel Manager

10/10 - 훌륭해요

Nina

2024년 1월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 1월 29일
Dear Guest,Thank you for your perfect 5 out of 5 rating on Expedia! We appreciate your positive feedback. If you have any specific comments or suggestions to share, we'd love to hear them. Your satisfaction is important to us, and we look forward to welcoming you back for another excellent stay.Sincerely, Hotel Manager

10/10 - 훌륭해요

tom

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff was very helpful and friendly. Nice complimentary breakfast. The road leading to the parking lot was not lit and I drove right by, needs a light
2024년 1월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 1월 10일
Dear Guest,Thank you for your positive feedback. We're delighted to hear that you found our staff helpful and friendly, and you enjoyed the complimentary breakfast. We appreciate your suggestion regarding the road leading to the parking lot, and we'll certainly take it into consideration for improvement. We look forward to the pleasure of welcoming you back for another great stay.Sincerely, Hotel Manager

8/10 - 좋아요

Mohan

2023년 12월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 1월 1일
Dear Guest, Thank you so much for sharing your recent stay with us and for giving 4 out of 5. We are glad that you had a great time at our hotel and also zero complaints. We strive to provide our guests with the best service and the most comfortable stay. Kindly let us know if there are any suggestions for improvements. You are welcome again. Sincerely, Hotel Manager

2/10 - 너무 별로예요

Dishay

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
Very nice property but need to train staff called yesterday before making booking and was told I would be able to get late check-out because I knew I would have a late check-in but when I arrived was told would not be able too
2023년 12월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 1월 1일
Dear Guest,Thank you for sharing your feedback about your recent experience. We apologize for any miscommunication regarding late check-out. Your comments are valuable, and we will use them to improve our communication and training processes. We understand the importance of providing accurate information to our guests, and we're sorry for any inconvenience this may have caused. We appreciate your understanding and hope to have the opportunity to provide you with a better experience in the future.Sincerely, Hotel Manager

8/10 - 좋아요

JOYCE

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 12월 26일
Dear JOYCE,Thank you for taking the time out of your busy schedule to write a review about your stay at our hotel. We would like to know what we can improve to earn a 5-star review on your next stay.Sincerely, Hotel Manager

10/10 - 훌륭해요

Manuel

출장 여행
좋아요: 편의 시설/서비스
2023년 12월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 12월 16일
Dear Guest, Thanks for staying at our hotel and expressing your satisfaction through the review by giving us the 5-star rating. Your rating is very much encouraging and motivating for our hotel & staff. We continuously make efforts to better our hospitality and guest comfort. It is a pleasure to serve guests like you and your rating shall motivate us to better our hospitality. Hope to see you again soon!!! Regards, Hotel Manager

10/10 - 훌륭해요

Theresa

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 12월 15일
Dear Guest,Thank you for giving us a perfect 10 out of 10. We're thrilled to learn that you had a wonderful experience during your stay. If there are any specific highlights you'd like to share or if there's anything we can do to make your future visits even more enjoyable, please feel free to let us know. We appreciate your positive feedback and look forward to welcoming you back for another outstanding stay.Sincerely, Hotel Manager

10/10 - 훌륭해요

Calvin

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 12월 13일
Dear Guest,Thank you for taking the time to rate us 5 out of 5 We appreciate your positive feedback. If there are any specific aspects you enjoyed or any suggestions you have for improvement, please feel free to share. We look forward to the opportunity to welcome you back for another great experience in the future.Sincerely, Hotel Manager

6/10 - 괜찮아요

Robert

가족 여행
Not bad for the cost
No frills, but acceptable for the cost.
2023년 11월에 2박 숙박함
답변 제공: Hotel Manager 님, 2023년 12월 8일
Dear Guest,Thank you for your feedback. We appreciate your understanding of our no-frills approach and are glad to hear that you found our accommodations acceptable for the cost. If there are specific areas where we can enhance your experience or if you have any suggestions, please feel free to share. We value your patronage and hope to welcome you back for future stays.Sincerely, Hotel Manager

8/10 - 좋아요

Douglas

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
It is close to I-80. Easy to get on and off I-80.
2023년 12월에 2박 숙박함
답변 제공: Hotel Manager 님, 2023년 12월 6일
Dear Guest,Thank you for sharing your positive feedback. We're glad to hear that our hotel's proximity to I-80 and the easy access made your stay more convenient. Providing a convenient and accessible location for our guests is important to us. If there's anything else you'd like to share or if there's anything we can do to enhance your experience further, please feel free to let us know. We look forward to welcoming you back on your next visit.Sincerely, Hotel Manager

8/10 - 좋아요

Richard

가족 여행
Clean but not cleaned
Room was clean, but not fully cleaned. Soda can on the window ledge and candy wrappers on floor by bed
2023년 12월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 12월 6일
Dear Guest,Thank you for bringing this matter to our attention, and we sincerely apologize for any oversight in the cleanliness of your room. This does not meet the standards we strive to maintain, and we regret any inconvenience caused. Your feedback is valuable, and we will address this issue with our housekeeping team to ensure that such oversights do not occur in the future. We appreciate your understanding and hope to have the opportunity to provide you with a more positive experience on your next stay.Sincerely, Hotel Manager

10/10 - 훌륭해요

Kevin

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything is very clean. The gentleman at the desk was very friendly and helpful. The attached Bonanza restaurant is very convenient.
2023년 11월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 11월 30일
Dear Guest,We're thrilled to hear that you had a positive experience during your stay. It's wonderful that you found everything very clean and that the gentleman at the desk was friendly and helpful. We're also glad you found the attached Bonanza restaurant convenient. We appreciate your feedback and look forward to welcoming you back.Sincerely, Hotel Manager

6/10 - 괜찮아요

Eileen

출장 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
The room was dusty and dirty. Guests did not enter rooms through the main lobby but through side doors. Some of those side doors were unlocked - so a safety issue.
2023년 11월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 11월 30일
Dear Guest,We sincerely apologize for the cleanliness issues you encountered during your stay and any concerns about safety. Your feedback is crucial to us, and we take these matters seriously. We will address the cleanliness concerns with our housekeeping team and ensure that all safety measures, including door security, are properly maintained. If there's anything specific you would like to share or if there's a way we can make amends, please contact us directly. Your comfort and safety are our top priorities.Sincerely, Hotel Manager

8/10 - 좋아요

Surinder

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 11월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 11월 30일
Dear Guest,Thank you for taking the time to leave a review. We appreciate your feedback and would love to know more about your experience. If there's anything specific you enjoyed or any areas where we can improve to earn a full 5-star rating in the future, please let us know. We value your input and hope to have the pleasure of hosting you again.Sincerely, Hotel Manager

10/10 - 훌륭해요

Esther

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 11월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 11월 30일
Dear Guest, Thanks for staying with us. I’m very glad that our hotel impressed you in so many ways. We focus on offering a guest experience that will satisfy a wide range of travelers. When you’re in the area again, I hope you will make us your first choice. We’ll be here when you need us with another great stay that you’re sure to like again. Sincerely, Hotel Manager

10/10 - 훌륭해요

David

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Room is clean and the price very reasonable. My favorite part of the stay was the breakfast room, particularly Emma the woman who sets the breakfast room up. She is a treasure and represents your brand well.
2023년 11월에 3박 숙박함
답변 제공: Hotel Manager 님, 2023년 11월 23일
Dear Guest,Thank you for your wonderful feedback! We're delighted to hear that you found your room clean, the price reasonable, and enjoyed your breakfast experience, especially with Emma. We appreciate your kind words about her and are proud to have her represent our brand. If there's anything more we can do to make your future stays even better, please let us know. We look forward to welcoming you back.Sincerely, Hotel Manager

10/10 - 훌륭해요

Wenyu 님, Chicago

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Feel Our family of four is very comfortable and convenient to park!
2023년 11월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 11월 23일
Dear Guest,We're thrilled to hear that your family of four feels comfortable and finds our parking convenient! Providing a comfortable and convenient experience is our goal, and we're delighted that we could meet your expectations. If there's anything else we can do to enhance your stay, please don't hesitate to let us know. We look forward to hosting your family again.Sincerely, Hotel Manager

10/10 - 훌륭해요

Christopher

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 11월 20일
Dear Guest,Thank you for your perfect 10 out of 10 rating! We're delighted to hear that you had an excellent experience during your stay. Your satisfaction is our priority, and we appreciate your positive feedback. If there's anything specific you enjoyed or if you have any suggestions, feel free to let us know. We look forward to welcoming you back for another outstanding visit.Sincerely, Hotel Manager

10/10 - 훌륭해요

Rinaldys

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very good place
2023년 11월에 4박 숙박함
답변 제공: Hotel Manager 님, 2023년 11월 18일
Dear Guest,Thank you for your positive feedback! We are delighted to hear that you found our hotel to be a very good place. Your satisfaction is our priority, and we look forward to the opportunity to welcome you back for another enjoyable stay in the future.Sincerely,Hotel Manager

6/10 - 괜찮아요

david

좋아요: 청결 상태
2023년 10월에 7박 숙박함
답변 제공: Hotel Manager. 님, 2023년 11월 13일
Dear david,Thanks so much for your very kind feedback. We sincerely appreciate your 3-star rating, and I am pleased you had a nice experience with us. Hope you will stay with us again soon. We will be here for you whenever you need us again. Sincerely, Hotel Manager

10/10 - 훌륭해요

Daniel

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 6박 숙박함
답변 제공: Hotel Manager 님, 2023년 11월 9일
Dear Guest, Thanks for staying with us. I’m very glad that our hotel impressed you in so many ways. We focus on offering a guest experience that will satisfy a wide range of travelers. When you’re in the area again, I hope you will make us your first choice. We’ll be here when you need us with another great stay that you’re sure to like again. Sincerely, Hotel Manager