외관

홀리데이 인 익스프레스 브루클린, IHG 호텔 여행 후기

3 out of 5

이용 후기

7.2

좋아요

평점 10 - 훌륭해요. 1003개 이용 후기 중 279개" "
평점 8 - 좋아요. 1003개 이용 후기 중 327개" "
평점 6 - 괜찮아요. 1003개 이용 후기 중 176개" "
평점 4 - 별로예요. 1003개 이용 후기 중 113개" "
평점 2 - 너무 별로예요. 1003개 이용 후기 중 108개" "

7.6/10

청결 상태

7.8/10

직원 및 서비스

7.0/10

편의 시설/서비스

7.2/10

숙박 시설 상태 및 시설

7.0/10

친환경

이용 후기

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
breakfast good. good to stay recommandable. water bottle counter asking: not prepare at room. tower have hairs & hairs slow elevator.
2020년 1월에 5박 숙박함
답변 제공: Bxyln 님, 2020년 2월 13일
Thank you for your positive comments and I am pleased that you had a good stay overall.However, I apologize for the inconveniences that you experienced during your stay and don't hesitate to call me to share more information and I will try my best to rectify the situation. Tristan Wilkins Front Desk Supervisor.

8/10 - 좋아요

Sebastian

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Good hotel, great location and good breakfast
Second time staying here in two years, it's good value for money relative the cost of hotels in Brooklyn as you get breakfast included, but the rooms are looking really tired now. Marked walls and tired carpet, it really needs a refresh. The breakfast is good, however a queue everyday to find a seat and you feel quite rushed as there is a 30 minute window to eat in so everyone gets a chance to eat. The elevator was out of order for 3 out of the 4 nights and when it does work its slow. Location wise great and it does the job. Good powerful shower and decen bathroom. Would return again but would be nice to see things given a lick of paint and some new room doors as these are looking tatty.
2022년 12월에 4박 숙박함

8/10 - 좋아요

Massinissa

8/10 - 좋아요

lam

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
//

6/10 - 괜찮아요

Kaan

가족 여행
좋아요: 직원 및 서비스
The hotel has good access to the subway. Unfortunately the rooms are old. The breakfast could have been better. The staff was helpful and showed interest in our problems. It was a pity that the elevator was broken, since we lived on the top floor, we had to carry our luggage. After the elevator was repaired, it failed again. What was important was that they tried to fix the problems that arose. Despite everything, we had a great holiday, thank you very much.
2022년 12월에 6박 숙박함

8/10 - 좋아요

Estelle

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
On a eu la chambre de très bonne heure. Espace de la chambre pour 4 un peu petite.

8/10 - 좋아요

Thierry

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Pratique proche des métros petit déjeuner copieux mais pas très varié,le seul bémol peu de table pour le petit déjeuner sinon dans l ensemble très très correct

4/10 - 별로예요

Maxime

단체 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Prix correct, bon emplacement

10/10 - 훌륭해요

Lisa

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
No washcloths were provided. I had to request a washcloth. This was annoying.
2022년 12월에 1박 숙박함

8/10 - 좋아요

Giovanni 님, milano

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스

2/10 - 너무 별로예요

Nora Emilse

2022년 12월에 3박 숙박함

10/10 - 훌륭해요

Curtis

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The vibe was nice
2022년 12월에 1박 숙박함

10/10 - 훌륭해요

Charlotte

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Super hotel og beliggenhed
Det ligger fantastisk, vi fik et værelse med udsigt over Manhatten.
2022년 12월에 3박 숙박함

10/10 - 훌륭해요

JORGE

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
EFICIENCIA
EFICIENTE PARA IR DE TURISMO.
2022년 12월에 4박 숙박함

8/10 - 좋아요

Mark

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very Nice Stay
The location is perfect. There is a subway station at the end of the block. The breakfast was very good and the employees are ere very friendly and attentive. The only drawback was the bed was very hard and uncomfortable.
2022년 12월에 3박 숙박함

2/10 - 너무 별로예요

Sarang

연인과의 여행, 출장 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Firstly, room cleaning - which I requested as advised on arrival - never got done during my stay. The front desk worker said housekeeping was made aware but for some unknown reason they did not do it. Secondly, my room (213) was located immediately adjacent to the dining area. I’m not even sure why this exists as a room given that the noise overnight and in the morning is unacceptable for any guest. This room is essentially a continuation of the common space with absolutely no privacy. I’m not sure why I was given this room when I had made the booking a while ago. Interestingly, on my arrival Thursday it was being used as a storage for luggage. Thirdly, your front desk workers were apathetic and unhelpful. I know they can’t do much to help, but there’s no need to act like they don’t care. I would avoid this hotel if possible.
2022년 12월에 3박 숙박함

6/10 - 괜찮아요

JOAN RAMON

가족 여행
별로예요: 직원 및 서비스, 객실의 편안함
No está mal pero podría estar mejor
El hotel no está mal, pero el personal en general no es muy amable. Por otro lado no hacen las habitaciones a diario, se llevan las toallas sucias, pero no dejan toallas limpias. Desayunos monótonos y poco variados.
2022년 12월에 7박 숙박함

2/10 - 너무 별로예요

Marc

가족 여행
They screwed up my reservation and couldn't or wouldn't interact with Expedia. You guys need to have much better interaction with hotel properties and work much harder to solve customer problems.
2022년 11월에 4박 숙박함

8/10 - 좋아요

Migdalia

2022년 12월에 3박 숙박함

8/10 - 좋아요

Pascal

가족 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
Service à l'arrivée impeccable. Mais nous sommes restés prix dans l'ascenseur. L'hôtel est du pour une rénovation majeure. Déjeuner ok
2022년 12월에 1박 숙박함

10/10 - 훌륭해요

iris

2022년 11월에 1박 숙박함

6/10 - 괜찮아요

brian 님, Brooke

4/10 - 별로예요

Nicolle

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
We did not have any housekeeping our whole visit Thursday-Sunday. We didn’t get clean towels or our trash emptied at all. Our trash bins were overflowing by Sunday.

6/10 - 괜찮아요

Thomas

연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
Only issue was the elevator that was slow when it was working, had to walk up to the 7th floor
2022년 11월에 4박 숙박함

6/10 - 괜찮아요

Patricia

좋아요: 편의 시설/서비스
Given a room not requested offers to change but not allowed.felt more appropriate for more than one person Cleaning of room not up to scratch and allotment of towels limited Dining facilities and breakfast provision fantastic
2022년 11월에 7박 숙박함

8/10 - 좋아요

James

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
excellent free breakfast only one slow elevator
2022년 11월에 2박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 11월에 1박 숙박함

10/10 - 훌륭해요

Flaviana

2022년 10월에 10박 숙박함

10/10 - 훌륭해요

krista

2022년 11월에 2박 숙박함

4/10 - 별로예요

Aram

아이를 동반한 가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
It’s not as it is on the pictures and the room smelled really bad. Furniture is old and not comfortable. The only thing I liked was breakfast.

8/10 - 좋아요

Julien

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Hôtel très sympa et très bien placé avec les transports en commun à proximité. Un personnel agréable et au service du client. Un petit bémol concernant le lieu du petit déjeuner qui est sous dimensionné par rapport au nombre de personne que l’hôtel peu accueillir

6/10 - 괜찮아요

Nora I

연인과의 여행
별로예요: 편의 시설/서비스
The room was small forv a king sized bed. I couldnt get the shower head to work , water was leaking from bathroom sink. Im disabled and the small refrigerator was left in the corner on the floor. I was on the second floor, it was very loud and noisey coming from the lobby where you check in.
2022년 10월에 1박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 직원 및 서비스
Ok hotel voor alleen slapen
De eerte kamer die we kregen stonk en de deur was aan de bovenkant gebogen waardoor hij niet goed afsloot. Nadat we hier over hadden geklaagd hadden we een nieuwe kamer gekregen die wat beter was. In deze nieuwe kamer zat er wel op meerdere plekken schimmel in de badkamer. Ook hadden de schoonmakers onze zeep weggegooid en de gebruikte handdoeken meegenomen maar geen nieuwe zeep of nieuwe handdoeken neergelegd.
2022년 10월에 3박 숙박함

10/10 - 훌륭해요

Stacey

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
This is my go to spot when I travel to Brooklyn. It's priced right and clean. Also safety is above all for my family. I have never questioned my safety beyond the normal common sense rules. I stayed there 5 times so far. Elevator was slow as heck but they do work. They have a good breakfast selection.
2022년 10월에 1박 숙박함

6/10 - 괜찮아요

Al

좋아요: 직원 및 서비스, 편의 시설/서비스
so so area
2022년 10월에 1박 숙박함

6/10 - 괜찮아요

Timothy

좋아요: 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 청결 상태
The elevator is pretty slow outdated since I stayed there in 2019, same elevator same problem. The room was not serviced, no clean towels and bed was not made. The breakfast and front desk was very professional and very friendly. The location is good, 1/2 block from subway. Overall it is okay to stay.
2022년 10월에 2박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Supernöjd
Ett bra hotell nära tunnelbanan, mysiga caféer och restauranger i området även om det också är lite skumma människor omkring. Rent och prydligt rum med allt man behövde. Vi hamnade först i källaren, det rummet var inte bra men vi bad om att få ett rum högre upp och fick det vilket gjorde vår vistelse toppen. Från högre våningsplan är det utsikt över skyskraporna på Manhattan! Frukosten var också över förväntan med varm mat, yoghurt, bagels och pannkakor även om det inte var något fancy.
2022년 10월에 4박 숙박함

10/10 - 훌륭해요

Kurt 님, BROOKLYN

좋아요: 청결 상태, 직원 및 서비스
2022년 10월에 1박 숙박함

6/10 - 괜찮아요

Angelique 님, Rosemount

2022년 10월에 2박 숙박함

6/10 - 괜찮아요

Erica

단체 여행
좋아요: 청결 상태, 객실의 편안함
Hôtel pratique mais basique à Brooklyn
Hôtel proche du métro et accessibilité de Manhattan via les transports en commun. Des commerces et restaurants à proximité de l'hôtel ou à 1 station de métro. L'hôtel est propre cependant l'espace petit déjeuner est de taille limitée. Nous avons eu 2 matins sans produits préparés chauds. De plus, le manque de place rend l'espace étroit et rapidement plein à l'heure de pointe. D'autre part, les chambres ne sont pas nettoyés tous les jours mais à la demande.
2022년 10월에 5박 숙박함

2/10 - 너무 별로예요

James 님, Manchester

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
2022년 10월에 1박 숙박함

10/10 - 훌륭해요

Miguel

2022년 10월에 3박 숙박함

4/10 - 별로예요

Alan

2022년 10월에 1박 숙박함

6/10 - 괜찮아요

Theresa

가족 여행
좋아요: 청결 상태, 객실의 편안함
2022년 10월에 1박 숙박함

10/10 - 훌륭해요

Eugenia M

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Kudos to Rachel! She went above and beyond to make our stay comfortable and was especially helpful with our local transportation. We felt very safe at this facility. Room key required to enter the property.
2022년 10월에 1박 숙박함

8/10 - 좋아요

Gaby

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Sehr freundliche Mitarbeiter - sauberes Zimmer (ungewohnt ist, dass man das Fenster nicht öffnen kann; unterhalb des Fenster hängt Tapete weg - bräuchte man nur ankleben). Raum / 5. Stock zur Straße hin, 24/7 recht laut, aber man gewöhnt sich daran. Kulante Regelung, nachdem die CC kurzfristig nicht funktionierte! Allerdings warte ich nach 1 Woche noch auf die Erstattung der Kaution über die Credit card! ... Sonst aber zufrieden mit dem Service!
2022년 9월에 7박 숙박함

4/10 - 별로예요

Thomas 님, Hoboken

별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The Truth - The property is in an industrial area. Two old auto body shops and an overgrown dirty vacant lot across the street. - When checking in a couple who had dropped off their bags in the morning and had reservations were told they did not have a room and were sent to a hotel of Holiday Inn's choosing. -I was stuck in the elevator twice. Each time more than one floor was pressed. Then decided walked the 7 flights of stairs for the rest of the stay. - The furniture in the room was all chipped and badly water damaged. - I requested room service 3 times. It finally happened on day 8 of a 9 day stay. - On the plus side the subway is close and it is an easy ride to Manhattan. - Breakfast was fine. What you would expect from a Holiday Inn Express
2022년 9월에 10박 숙박함

8/10 - 좋아요

David

2022년 10월에 1박 숙박함

6/10 - 괜찮아요

Miguel

2022년 9월에 3박 숙박함

2/10 - 너무 별로예요

Martin

가족 여행
별로예요: 청결 상태, 직원 및 서비스
Terrible place terrible people
There was a used condom on the bed when I arrived. The carpet was wet and smelled like the sewer with cigarettes(in a no smoking room). When I asked for a refund to go elsewhere the guy at the front desk said there was nothing he can do. They couldnt even switch our room due to policy. Terrible place I ended up leaving and paying for another place on top of this.
2022년 7월에 4박 숙박함