외관

코트야드 메리어트 포트스미스 다운타운 여행 후기

3 out of 5

이용 후기

8.8

훌륭해요

평점 10 - 훌륭해요. 1000개 이용 후기 중 626개" "
평점 8 - 좋아요. 1000개 이용 후기 중 225개" "
평점 6 - 괜찮아요. 1000개 이용 후기 중 67개" "
평점 4 - 별로예요. 1000개 이용 후기 중 40개" "
평점 2 - 너무 별로예요. 1000개 이용 후기 중 42개" "

9.0/10

청결 상태

9.0/10

직원 및 서비스

8.4/10

편의 시설/서비스

9.0/10

숙박 시설 상태 및 시설

9.0/10

친환경

이용 후기

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
편안하고 관리상태가 좋습니다.
2018년 9월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
깨끗하고 좋았습니다.
2018년 9월에 2박 숙박함

10/10 - 훌륭해요

Lana

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Spacious rooms
2024년 4월에 2박 숙박함
답변 제공: GM 님, 2024년 4월 29일
Dear Lana, Thank you so much for your kind review! We appreciate you taking the time to share your thoughts with us. We are thrilled that our accommodations were the highlight of your stay! Thank you for choosing our hotel and we look forward to having you back again soon! Best, Ryan Callahan, GM

8/10 - 좋아요

JEFF

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It was good
2024년 4월에 1박 숙박함
답변 제공: GM 님, 2024년 4월 22일
Dear JEFF, We are incredibly grateful that you took the time to leave us a great review! We take pride in knowing our guests are happy. Thank you for staying with us. Best, Ryan Callahan, GM

2/10 - 너무 별로예요

George

가족 여행
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Terribly noisy from the road. So bad they supplied ear plugs in the bedside table. No rest until early in the morning from Harleys and revving cars that felt like they were in our room. Hard uncomfortable bed. Big room but only 1 chair and tiny bathroom. Asked for no feathers in room in advance and was not done and could only give us one non-down pillow to split b/n my wife and I. Good location and nice marble but not much else worth the price
2024년 4월에 1박 숙박함
답변 제공: GM 님, 2024년 4월 16일
Dear George, We want to provide every guest with a pleasant stay, so we're sorry that we let you down on this visit. We sincerely apologize that the city noise kept you from having a restful night’s sleep; please forgive us. Additionally, I am sorry that you did not find our beds comfortable and that we could not provide more pillows. We appreciate your review and hope to have the opportunity to deliver a more positive experience on a return trip. Thank you for staying with us. Sincerely, Ryan Callahan, GM

10/10 - 훌륭해요

Reshinda

아이를 동반한 가족 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Love that the price rate was low and the dining area stayed open for us to order, due to us checking in late.
2024년 4월에 1박 숙박함
답변 제공: GM 님, 2024년 4월 15일
Dear Reshinda, That is what we like to hear! Thank you so much for your generous review and, more importantly, for being our valued guest. It was our pleasure to host you, and we hope your travels bring you back to the area soon. Best, Ryan Callahan, GM

6/10 - 괜찮아요

Isaac

좋아요: 직원 및 서비스
2024년 4월에 1박 숙박함
답변 제공: GM 님, 2024년 4월 16일
Dear Isaac, Thank you for choosing us. While we regret that your visit was not exceptional, we appreciate your feedback and look forward to impressing you in the future. Sincerely, Ryan Callahan, GM

10/10 - 훌륭해요

Felecia

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice affordable property close and walkable to the main attractions. Friendly staff. Has a pool, small gym, bar and coffee shop on site and small convenience store. Everything you need. Rooms are large. Was very quiet. One of the best nights of sleep I’ve had in a hotel.
2024년 4월에 1박 숙박함
답변 제공: GM 님, 2024년 4월 14일
Dear Felecia, What a wonderful review! The staff works hard to try and provide every guest with an experience just like the one you shared with other travelers and us. We humbly thank you for staying with us and for recommending our hotel. We look forward to your next visit. Best, Ryan Callahan, GM

10/10 - 훌륭해요

shannon 님, little rock

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Located next to the convention center and downtown.
2024년 4월에 3박 숙박함
답변 제공: GM 님, 2024년 4월 13일
Dear shannon, Thank you for choosing to stay with us! We're thrilled to hear that you enjoyed our prime location. We appreciate your feedback and look forward to welcoming you back soon. Best, Ryan Callahan, GM

10/10 - 훌륭해요

Christina

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
No towels available at the pool, but otherwise everything has been great!
2024년 4월에 1박 숙박함
답변 제공: GM 님, 2024년 4월 8일
Dear Christina, While it wasn't without some flaws, I am glad to hear that your stay was pleasant. Thank you so much for taking the time to share these kind words with other potential travelers and us. We hope you will consider a return trip for a flawless experience next time. Best, Ryan Callahan, GM

10/10 - 훌륭해요

Catherine

2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Courtney

좋아요: 청결 상태, 직원 및 서비스
2024년 4월에 2박 숙박함

8/10 - 좋아요

Sharon

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff were very nice and helpful with information. The ice machine on our floor was out of order.
2024년 3월에 1박 숙박함
답변 제공: GM 님, 2024년 3월 31일
Dear Sharon, On behalf of our entire team, I would like to thank you for your sincere review. It's lovely to know that your stay was enjoyable. Our associates work hard to provide a pleasant stay, so we appreciate that you took the time to review our hotel. Your feedback, both positive and areas for improvement, allows us to monitor the guest experience. Thank you for choosing us while in the area. Best, Ryan Callahan, GM

10/10 - 훌륭해요

Candice

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Thank you for your unmatched hospitality shown to me during my stay
2024년 3월에 1박 숙박함
답변 제공: GM 님, 2024년 3월 23일
Dear Candice, Thank YOU for your generous review. I’m pleased to hear that our staff’s excellence in service made for a great experience! It will be a pleasure to share your positive feedback with our entire team! We enjoyed having you as our guest, and we hope you’ll visit us again soon. Best, Ryan Callahan GM

6/10 - 괜찮아요

Maurice

가족 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스
The Tv did not work in our room. And then I was over charged for breakfast and the woman did not know what she was doing so I never got a refund and we missed breakfast and my kids were late for softball waiting on her trying to figure It out.
2024년 3월에 1박 숙박함
답변 제공: GM 님, 2024년 3월 19일
Dear Maurice, Thank you for sharing your feedback with us. Please accept our sincere apology for our service and accommodations that weren't up to your expectations. Your comments will enable us to improve our guest experience. We appreciate you sharing your experience and hope for an opportunity to deliver a better stay in the future. Sincerely, Ryan Callahan, GM

6/10 - 괜찮아요

Brendan

아이를 동반한 가족 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything about this hotel was very nice and acceptable. The only downfall is the beds themselves. These were the most uncomfortable beds we have slept in and had a poor nights sleep. The pillows were just as bad.
2024년 3월에 1박 숙박함
답변 제공: GM 님, 2024년 3월 6일
Dear Brendan, I am sorry to hear that you did not have a restful night's sleep due to our beds and pillows. Please accept our sincere apologies. We prioritize your comfort and it is unfortunate that we were not able to meet your expectations. Your feedback is highly valued as it helps us to constantly improve our services and ensure a better guest experience. Thank you for taking the time to share your review with us. Sincerely, Ryan Callahan GM

8/10 - 좋아요

Sheila

2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Dakota

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: GM 님, 2024년 3월 19일
Dear Dakota, Thank you for rewarding us with a 5 out of 5 review. We value your feedback and hope to welcome you again soon. Thank you for choosing our hotel. Best, Ryan Callahan, GM

6/10 - 괜찮아요

Donna

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The bed was very hard and uneven, I couldn't sleep at all. I really expected better.
2024년 2월에 1박 숙박함
답변 제공: GM 님, 2024년 2월 27일
Dear Donna, I am sorry to hear that you found the bed uncomfortable and it kept you from having a restful night's sleep. Please accept my apologies. Your comfort is of the utmost importance to us and I am disappointed that we were unable to provide you with a satisfactory experience. We appreciate your feedback as it helps us to improve our guest services. Thank you for taking the time to share your review. Sincerely, Ryan Callahan GM

10/10 - 훌륭해요

Manny

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location and great amenities. I’d definitely stay there again.
2024년 2월에 2박 숙박함
답변 제공: GM 님, 2024년 2월 26일
Dear Manny, We are delighted to hear that our guests plan to return to our hotel. It is our favorite compliment! I am thrilled that you enjoyed your stay enough to leave such a fantastic review. On behalf of the entire staff, I would like to thank you for choosing our hotel and for your business. Please come back soon! Best, Ryan Callahan GM

10/10 - 훌륭해요

Mike

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Downtown
2024년 2월에 1박 숙박함
답변 제공: GM 님, 2024년 2월 20일
Dear Mike, It is wonderful to hear that you enjoyed your stay and our downtown location. Thank you for staying with us and leaving us feedback. Please visit us again soon! Best, Ryan Callahan GM

8/10 - 좋아요

Kevin

2024년 2월에 1박 숙박함

10/10 - 훌륭해요

Julie

단체 여행, 가족 여행
2024년 2월에 2박 숙박함
답변 제공: GM 님, 2024년 2월 27일
Dear Julie, We can't thank you enough for your patronage and for sharing this great 10/10 review. Hosting you was our pleasure, and I am so glad to hear your stay was a great one. Please visit us again soon! Best, Ryan Callahan GM

10/10 - 훌륭해요

Linda

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very enjoyable, new surrounding looked great, bed very comfortable and quiet. thank you
2024년 2월에 2박 숙박함
답변 제공: GM 님, 2024년 2월 12일
Dear Linda, It is wonderful to hear that staying at our hotel met your expectations. Thank you so much for being our valued guest and taking the time to share this tremendous account of your experience. We appreciate your kind words and look forward to your return. Best, Ryan Callahan GM

8/10 - 좋아요

Carrie

가족 여행
2024년 2월에 1박 숙박함
답변 제공: GM 님, 2024년 2월 27일
Dear Carrie, We are incredibly grateful that you took the time to leave us a great review! We take pride in knowing our guests are happy. Thank you for staying with us. Best, Ryan Callahan GM

10/10 - 훌륭해요

Stephen

2024년 1월에 4박 숙박함

10/10 - 훌륭해요

Jim

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice hotels with good amenities. Very clean, easy checkin, comfortable beds. Worth the money.
2024년 1월에 1박 숙박함
답변 제공: GM 님, 2024년 1월 22일
Dear Jim, It sounds like every aspect of your stay was great from start to finish; we are glad to hear it! Thank you for choosing our Courtyard Marriott for your travel needs and for taking the time to sing our praises. Hosting you was our pleasure, and we hope to do so again anytime you need to return to Fort Smith. Best, Ryan Callahan General Manager

8/10 - 좋아요

Kelly

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Worth the price
All was good. Bed was a tad uncomfortable but that’s the only thing I have to report
2024년 1월에 1박 숙박함
답변 제공: GM 님, 2024년 1월 22일
Dear Kelly, While it wasn't without some flaws, I am glad to hear that your stay was pleasant. Thank you so much for taking the time to share these kind words with other potential travelers and us. We hope you will consider a return trip for a flawless experience next time. Best, Ryan Callahan General Manager

10/10 - 훌륭해요

Stacy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함

6/10 - 괜찮아요

Stacy

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The Moring breakfast I paid $15 for was not worth it. The oatmeal was cold and the rest of the food was warm at best. The coffee was ok, but they did not have the correct lids for the cups they had
2024년 1월에 1박 숙박함
답변 제공: GM 님, 2024년 1월 16일
Dear Stacy,Our breakfast is usually one of the most enjoyable parts of our guests' experience, so I'm sorry to hear that you were disappointed and that it affected your stay negatively. We appreciate you taking the time to review our hotel and we hope to be able to serve you better when you return to the area.Sincerely,Ryan CallahanGeneral Manager

10/10 - 훌륭해요

Lyndsay

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
This hotel was amazing. Made us super comfortable for our stay for cheer comp!
2024년 1월에 2박 숙박함
답변 제공: GM 님, 2024년 1월 16일
Dear Lyndsay,We always love to hear from our guests about their experience at Courtyard Marriott Fort Smith Downtown, especially when they use the word "amazing". Thank you for choosing us and for taking the time to give us your feedback. We appreciate your business and we hope to see you again soon!Best,Ryan CallahanGeneral Manager

10/10 - 훌륭해요

Shayla

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 2박 숙박함
답변 제공: GM 님, 2024년 1월 16일
Dear Shayla,Thank you for taking the time to review our hotel. We are delighted that you enjoyed your stay with us. We appreciate your business and hope to welcome you back soon.Best,Ryan CallahanGeneral Manager

10/10 - 훌륭해요

Leslie

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 1박 숙박함
답변 제공: GM 님, 2024년 1월 16일
Dear Leslie,Thank you for informing us that you had a pleasant experience during your visit. We value your business and appreciate your patronage.Best,Ryan CallahanGeneral Manager

10/10 - 훌륭해요

Matthew 님, Columbus

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great hotel will definitely stay again.
2024년 1월에 1박 숙박함
답변 제공: GM 님, 2024년 1월 9일
Dear Matthew,We appreciate your taking the time to review our hotel and are humbled to learn we will have the opportunity to welcome you again to our Courtyard Downtown Fort Smith. We hope you look forward to your next visit as much as we do!Best,Ryan CallahanGeneral Manager

10/10 - 훌륭해요

Talina

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: GM 님, 2024년 1월 10일
Dear Talina,Thank you for taking the time to review our hotel. We are delighted to hear that you enjoyed your stay with us. It was a pleasure to host you, and we hope to see you again soon.Best,Ryan CallahanGeneral Manager

10/10 - 훌륭해요

Cory

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great experience
This was a last minute trip planned to see family for the holidays and needed a pet friendly place. We were pleasantly surprised and the employees were so pleasant and accommodating. No continental complementary breakfast but has a great bistro with a Starbucks. Our room was perfect for us and grandbabies and our dog. The gated well fenced dog area for outside was nice as well as the heated inside pool. We’ve already talked about booking our next visit.
2023년 12월에 1박 숙박함
답변 제공: GM 님, 2024년 1월 31일
Dear Cory, It’s nice to hear from you. We appreciate you choosing us, and I'm delighted to know your stay was pleasant. Thank you for taking the time to share your experience. We welcome the feedback and look forward to hosting you again. Best, Ryan Callahan GM

10/10 - 훌륭해요

Robert

2023년 12월에 2박 숙박함
답변 제공: GM 님, 2024년 1월 10일
Dear Robert,We appreciate you taking the time to let us know you enjoyed your visit. Thank you for choosing us.Best,Ryan CallahanGeneral Manager

10/10 - 훌륭해요

Elsa

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: GM 님, 2024년 1월 10일
Dear Elsa,Thank you for your patronage. We are so happy to know you enjoyed your stay. Please visit again soon.Best,Ryan CallahanGeneral Manager

10/10 - 훌륭해요

Xuelian

2023년 12월에 1박 숙박함
답변 제공: GM 님, 2024년 1월 31일
Dear Xuelian, We are delighted that your stay was nothing short of exceptional. Until next time! Best, Ryan Callahan GM

2/10 - 너무 별로예요

ORSOLINI

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: GM 님, 2023년 12월 30일
Dear ORSOLINI,We desire to provide every guest with a pleasant stay, so I’m very sorry that we let you down on this visit. We appreciate your review and hope to have the opportunity to deliver a more positive experience on a return visit. Thank you for staying with us.Sincerely,Ryan CallahanGeneral Manager

8/10 - 좋아요

George

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Clean and comfortable good price <$100
Clean and comfortable. Restaurant area not open for breakfast by 7am but maybe it’s cause the holidays.
2023년 12월에 1박 숙박함
답변 제공: GM 님, 2023년 12월 29일
Dear George,Thank you for taking the time to write! It’s wonderful to hear of the comfort you experienced with us. I sincerely appreciate you noting our high cleanliness standards and look forward to sharing your positive feedback with our dedicated housekeeping team. It was a pleasure to host you; we hope to welcome you again soon.Best,Ryan CallahanGeneral Manager

10/10 - 훌륭해요

Zach

2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Talina

2023년 12월에 1박 숙박함

8/10 - 좋아요

Guy

가족 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice and quiet!
Our stay and comfort was fine. We entered and exited through the stairway, which was in need of cleaning. Our room was clean for the most part, but the bathroom needed a little attention. The beds were clean and wonderful! My wife said there was a slight musty smell, but I didn't notice it at all. Nice quiet room!
2023년 12월에 3박 숙박함
답변 제공: GM 님, 2023년 12월 27일
Dear Guy,We appreciate having the opportunity to host you. We aim to provide every guest with a comfortable visit, so it’s wonderful to hear of the comfort you experienced while staying with us. I thank you for your feedback, both positive and areas for improvement, as it helps us to serve our guests better.Best,Ryan CallahanGeneral Manager

8/10 - 좋아요

Kimberly

2023년 12월에 1박 숙박함
답변 제공: GM 님, 2024년 1월 16일
Dear Kimberly,Thanks for letting us know you enjoyed your visit. We appreciate your patronage!Best,Ryan CallahanGeneral Manager

10/10 - 훌륭해요

Hollie

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Tt
2023년 12월에 1박 숙박함
답변 제공: GM 님, 2023년 12월 23일
Dear Hollie,Thank you for your generous review. It was a pleasure to host you, and we hope to welcome you again soon.Best,Ryan CallahanGeneral Manager

10/10 - 훌륭해요

Brenda

2023년 12월에 1박 숙박함
답변 제공: GM 님, 2024년 1월 10일
Dear Brenda,We are delighted to hear that you enjoyed your stay with us! Thank you for your review, and we look forward to welcoming you back soon.Best,Ryan CallahanGeneral Manager

10/10 - 훌륭해요

Ayonna

Very clean and very nice staff
2023년 12월에 3박 숙박함
답변 제공: GM 님, 2023년 12월 23일
Dear Ayonna,Thank you for choosing us and for taking the time to write a review! We are thrilled to hear that you had an enjoyable stay! Thank you for recognizing our friendly associates and our high cleanliness standards! We can’t wait to welcome you again.Best,Ryan CallahanGeneral Manager

10/10 - 훌륭해요

Jennifer

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Kara

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함