외관

라 퀸타 인 & 스위트 바이 윈덤 산타클라리타 - 발렌시아 여행 후기

2.5 out of 5

이용 후기

9.0

매우 훌륭해요

평점 10 - 훌륭해요. 1591개 이용 후기 중 1033개" "
평점 8 - 좋아요. 1591개 이용 후기 중 348개" "
평점 6 - 괜찮아요. 1591개 이용 후기 중 111개" "
평점 4 - 별로예요. 1591개 이용 후기 중 58개" "
평점 2 - 너무 별로예요. 1591개 이용 후기 중 41개" "

9.0/10

청결 상태

9.2/10

직원 및 서비스

8.8/10

편의 시설/서비스

8.8/10

숙박 시설 상태 및 시설

8.8/10

친환경

이용 후기

10/10 - 훌륭해요

TAEGYOUNG

2023년 7월에 1박 숙박함
답변 제공: Astrid 님, 2023년 7월 7일
Thank you for taking the time to rate your stay with us!

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 9월에 1박 숙박함
답변 제공: Astrid 님, 2021년 9월 29일
We're so happy to hear that you had a pleasant stay! Thank you for taking the time to rate your stay with us.

8/10 - 좋아요

Raúl

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

John

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff is very good and friendly
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Sarah

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful room
2024년 3월에 1박 숙박함

6/10 - 괜찮아요

Marie

2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Steve

단체 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great customer service and good breakfast.
2024년 3월에 3박 숙박함

10/10 - 훌륭해요

Matthew 님, Norman

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff was great and everything was to be expected except for the fact we chose this hotel because of the pics of the gym and due to the fact we train 7 days a week for a living, only to get there and the gym is under construction without any warning online!!! Also out of the week we stayed there I think we found a parking spot 1 night and had to leave or bmw parked in random spots hoping we didn’t get towed! Definitely not enough parking once the construction guys bring their big trailer etc and take up 5/6 spots each, so don’t come in late!!!
2024년 3월에 4박 숙박함

10/10 - 훌륭해요

madison

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Modern and very accommodating. Lovely stay!
2024년 3월에 6박 숙박함

10/10 - 훌륭해요

Perla

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함

8/10 - 좋아요

Poonam

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean and quiet, easy to access
2024년 3월에 5박 숙박함

10/10 - 훌륭해요

Michael

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everyone and everybody was just AWESOME, and what made it nice was one of the few hotels where the staff actually smiled, have great demeanors and housekeeping was excellent!
2024년 3월에 7박 숙박함
답변 제공: Astrid 님, 2024년 3월 21일
Thank you for your fantastic feedback! We're thrilled to hear that you had such a positive experience with our staff.

6/10 - 괜찮아요

Eric

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Bell person was not very nice and understandably about checking in a bit early
2024년 3월에 1박 숙박함
답변 제공: Astrid 님, 2024년 3월 21일
I appreciate the time that you took to rate your stay with us!

6/10 - 괜찮아요

terence 님, Halfmoon Bay

단체 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Communal areas, carpets etc. in very poor shape. Not helping were pet accidents.
2024년 3월에 3박 숙박함
답변 제공: Jackie W 님, 2024년 3월 20일
Hello Terence,Thank you for bringing this to our attention. We sincerely apologize for the poor condition of the communal areas and carpets. We understand the importance of maintaining a clean and pleasant environment for all guests, and we take your feedback seriously. Rest assured, we are taking immediate steps to address this issue, including implementing a more rigorous cleaning schedule and exploring ways to prevent pet accidents in the future. Your feedback helps us improve, and we appreciate your patience as we work to resolve these concerns.

10/10 - 훌륭해요

Sam

좋아요: 청결 상태, 직원 및 서비스
2024년 3월에 3박 숙박함
답변 제공: Astrid 님, 2024년 3월 21일
I appreciate your positive feedback about our hotel. We do take pride in catering to our guests’ needs the best way we can.

10/10 - 훌륭해요

Ernest

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very clean and spacious room and great staff and service.
2024년 3월에 1박 숙박함
답변 제공: Jackie W 님, 2024년 3월 20일
Hello Ernest, Thank you for your glowing review! We're thrilled to hear that you found your room clean and spacious, and that you received excellent service from our staff. Providing a comfortable and welcoming environment for our guests is always our top priority, and we're delighted that we could meet your expectations. We look forward to welcoming you back again soon!

6/10 - 괜찮아요

karen

연인과의 여행
좋아요: 직원 및 서비스
It was easily accessible and the staff was very quick to respond to our needs. The first night, the room above us flooded and our bathroom was deluged. The staff quickly moved us. It was disappointing that the microwave didn't work, but they changed it out for us quickly. The timing for housekeeping was very early on our floor. So our room was not cleaned except on request -- not sure if that resolvable. We would probably stay here again, its very convenient. Its not a high-end experience, but nothing is in LA anymore, so in light of that, we were satisfied (cost time=value).
2024년 3월에 9박 숙박함
답변 제공: Jackie W 님, 2024년 3월 20일
Dear Karen,Thank you for sharing your experience with us. We're glad to hear that you found our location convenient and that our staff was responsive to your needs. We apologize for the inconvenience caused by the flooding issue on the first night, but we're pleased that our team was able to swiftly relocate you. We also apologize for the malfunctioning microwave; however, we're glad we could replace it promptly for you.Regarding the housekeeping timing, we appreciate your feedback and will certainly review our schedules to ensure they better accommodate our guests' preferences. Your satisfaction is important to us, and we're grateful for your understanding.

10/10 - 훌륭해요

Theresa 님, PLUMAS LAKE

Very nice place to stay!
2024년 3월에 1박 숙박함
답변 제공: Astrid 님, 2024년 3월 21일
Thank you for taking the time to rate and review your stay with us! Thank you for your kind words! We're delighted to hear that you enjoyed your stay with us.

8/10 - 좋아요

Betty

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I will recommend this hotel
2024년 3월에 2박 숙박함
답변 제공: Astrid 님, 2024년 3월 14일
Thank you for your recommendation! We're delighted to hear you enjoyed your stay with us.

4/10 - 별로예요

Linda

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I stay here every month and it has always been perfect until this time!we were put in a handy cap adjoining room. The people next to me were still noisy at 2 am! The refrigerator did not work and the phone did not work! I really like the Laquinta inn but never want a room like this again
2024년 3월에 1박 숙박함
답변 제공: Astrid 님, 2024년 3월 13일
Thank you for your continued loyalty and for sharing your recent experience with us. We sincerely apologize for the inconveniences you encountered during your stay, including the issues with your room placement, noisy neighbors, malfunctioning refrigerator, and phone.Your feedback is invaluable to us, and we will address these issues with our team to ensure they are rectified promptly. We truly appreciate your ongoing support, and we hope to have the opportunity to welcome you back for a more enjoyable stay in the future.

10/10 - 훌륭해요

Kimberly 님, Bayfield

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean and good location
2024년 3월에 3박 숙박함
답변 제공: Astrid 님, 2024년 3월 13일
Thank you for taking the time to rate and review your stay with us! We appreciate your comments and are happy to hear that you had a great stay!

10/10 - 훌륭해요

greg

반려동물 동반 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Love that it’s pet friendly
2024년 3월에 1박 숙박함
답변 제공: Astrid 님, 2024년 3월 13일
Thank you for taking the time to rate your stay with us! We appreciate the perfect rating and are happy to hear that you had a pleasant stay!

10/10 - 훌륭해요

Darren

2024년 2월에 3박 숙박함
답변 제공: Astrid 님, 2024년 3월 13일
Thank you for taking the time to rate your stay with us! We appreciate the perfect rating and are happy to hear that you had a pleasant stay!

10/10 - 훌륭해요

Peter

단체 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great service
2024년 3월에 2박 숙박함
답변 제공: Astrid 님, 2024년 3월 13일
Thank you for taking the time to rate your stay with us! We appreciate the perfect rating and are happy to hear that you had a pleasant stay!

4/10 - 별로예요

Charles

We were not told there was remodeling going on. Very disappointing. No fitness center and lots of chemical smells and noise.
2024년 3월에 1박 숙박함
답변 제공: Astrid 님, 2024년 3월 13일
Thank you for sharing your feedback with us. We apologize for any inconvenience caused by the ongoing renovations during your stay. Please note that information regarding the closure of our fitness center and any ongoing renovations is stated on our website to manage guest expectations prior to arrival.Your comments are valuable to us, and we will use them to improve our communication processes moving forward.We appreciate your understanding and hope to have the opportunity to welcome you back for a more enjoyable experience in the future.

10/10 - 훌륭해요

Moises

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Breakfast was better than expected.rooms where very nice and clean, in n out arcoss the street .. heaven
2024년 3월에 1박 숙박함
답변 제공: Astrid 님, 2024년 3월 13일
We're thrilled to hear that you enjoyed our breakfast offerings and found our rooms to be nice and clean. It's great to know that our convenient location near In-N-Out was a highlight of your stay. We're delighted that we could contribute to making your experience a heavenly one!We look forward to welcoming you back for another enjoyable stay soon.

10/10 - 훌륭해요

Michael

2024년 3월에 3박 숙박함

10/10 - 훌륭해요

Steve

단체 여행, 가족 여행
Great customer service (front desk, housekeeping and breakfast staff) - Thank You!
2024년 3월에 3박 숙박함
답변 제공: Astrid 님, 2024년 3월 13일
Thank you for your fantastic review! We're thrilled to hear that you had a great experience with our customer service team, including our front desk, housekeeping, and breakfast staff. Providing exceptional service to our guests is our top priority, and we're delighted that we could meet your expectations.We truly appreciate your kind words and hope to welcome you back for another wonderful stay

10/10 - 훌륭해요

Raychel

연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Friendly staff and great Breakfast options!
2024년 3월에 3박 숙박함
답변 제공: Astrid 님, 2024년 3월 13일
Thank you for your wonderful review! We're delighted to hear that you enjoyed our friendly staff and great breakfast options during your stay. Providing exceptional service and delicious meals is what we strive for, and we're thrilled that we could meet your expectations.We hope to have the pleasure of welcoming you back for another enjoyable stay soon.

6/10 - 괜찮아요

Sarah

연인과의 여행, 반려동물 동반 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태
Overall this was an OK stay. It was quiet and comfortable. However it felt a little dirty. The main things are clean - linens, surfaces, etc - but you can tell details like the light switches are not cleaned super well.
2024년 3월에 1박 숙박함
답변 제공: Astrid 님, 2024년 3월 13일
Thank you for sharing your feedback with us. We're pleased to hear that you found your stay quiet and comfortable. We apologize for any cleanliness oversights you encountered and appreciate you bringing them to our attention. Rest assured, we will address these concerns with our housekeeping team to ensure a consistently high standard of cleanliness for all our guests.We hope to have the opportunity to welcome you back and provide you with an even better experience in the future.

10/10 - 훌륭해요

Bonnie

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Perfect for Quick overnight stay, on way to San Diego.
2024년 3월에 1박 숙박함
답변 제공: Astrid 님, 2024년 3월 13일
Thank you for choosing to stay with us for your overnight trip to San Diego! We're delighted to hear that our hotel suited your needs perfectly for a quick stay. We hope you had a smooth journey, and we look forward to welcoming you back whenever you're in the area.

10/10 - 훌륭해요

Steve

단체 여행, 가족 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Excellent staff
2024년 2월에 3박 숙박함
답변 제공: Astrid 님, 2024년 3월 13일
Thank you for taking the time to rate your stay with us! We appreciate the perfect rating and are happy to hear that you had a pleasant stay!

10/10 - 훌륭해요

Carla

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Fastest check in I’ve ever had, renovating currently but very nice rooms
2024년 2월에 1박 숙박함
답변 제공: Astrid 님, 2024년 3월 13일
Thank you for your kind words! We're thrilled to hear that you experienced our fastest check-in ever and that you found our rooms to your liking despite the ongoing renovations. Your satisfaction is our priority, and we're delighted that you had a positive experience with us.We appreciate your feedback and look forward to welcoming you back for another great stay.

10/10 - 훌륭해요

Danny

2024년 2월에 5박 숙박함
답변 제공: Astrid 님, 2024년 3월 13일
Thank you for taking the time to rate your stay with us! We appreciate the perfect rating and are happy to hear that you had a pleasant stay!

10/10 - 훌륭해요

Bogdan

좋아요: 청결 상태, 직원 및 서비스
2024년 2월에 2박 숙박함
답변 제공: Astrid 님, 2024년 3월 13일
Thank you for taking the time to rate your stay with us! We appreciate the perfect rating and are happy to hear that you had a pleasant stay!

6/10 - 괜찮아요

Camie

별로예요: 청결 상태, 숙박 시설 상태 및 시설
2024년 2월에 3박 숙박함
답변 제공: Astrid 님, 2024년 3월 13일
Thank you for taking the time to rate and review your stay with us. We appreciate your feedback.

10/10 - 훌륭해요

Marina

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
tres bel hotel , tres belle chambre propre, petit dej complet avec buffet chaud froid.
2024년 2월에 1박 숙박함
답변 제공: Astrid 님, 2024년 3월 13일
Merci pour votre merveilleuse critique! Nous sommes ravis d'apprendre que vous avez apprécié votre séjour parmi nous et que vous avez trouvé notre hôtel et nos chambres à votre goût. C'est formidable de savoir que notre petit-déjeuner buffet complet, composé d'options chaudes et froides, a ajouté à votre expérience.Nous espérons avoir le plaisir de vous accueillir à nouveau prochainement pour un autre agréable séjour.

8/10 - 좋아요

Ron 님, Lincoln

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Astrid 님, 2024년 3월 13일
Thank you for taking the time to rate your stay with us! We appreciate the great rating and are happy to hear that you had a pleasant stay!

8/10 - 좋아요

T

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
답변 제공: Astrid 님, 2024년 3월 13일
Thank you for taking the time to rate your stay with us! We appreciate the great rating and are happy to hear that you had a pleasant stay!

6/10 - 괜찮아요

Yadira

2024년 2월에 1박 숙박함
답변 제공: Astrid 님, 2024년 3월 13일
Thank you for taking the time to rate and review your stay with us. We appreciate your feedback.

10/10 - 훌륭해요

Jessica

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Astrid 님, 2024년 3월 13일
Thank you for taking the time to rate your stay with us! We appreciate the perfect rating and are happy to hear that you had a pleasant stay!

8/10 - 좋아요

Kasey 님, Incline Village

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
This convenient property is undergoing a renovation and was full of activity when we stayed. Though our room included breakfast, we were unable to eat as we arrived at the breakfast room at 9:20am. Apparently breakfast stops at 9:00, which seems a bit early. Would stay again.
2024년 2월에 1박 숙박함
답변 제공: Astrid 님, 2024년 3월 13일
Thank you for your feedback. We appreciate your understanding as we work to improve our property. We're glad to hear that despite these challenges, you would consider staying with us again. We look forward to welcoming you back for a more enjoyable experience in the future. Thank you for choosing our hotel.

6/10 - 괜찮아요

Jian

별로예요: 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Astrid 님, 2024년 3월 13일
Thank you for taking the time to rate and review your stay with us. We appreciate your feedback.

4/10 - 별로예요

Jackie 님, Paso Robles

별로예요: 숙박 시설 상태 및 시설
Entire place should be closed for renovations. We stayed in a working zone! Laundry closed for reno. Gym closed for reno. Construction paper down the hallways. Ridiculous to be open!
2024년 2월에 1박 숙박함
답변 제공: Astrid 님, 2024년 3월 13일
Thank you for sharing your feedback with us. We apologize for any inconvenience you experienced during your stay. We understand the importance of providing a comfortable environment for our guests.We'd like to assure you that we take all guest feedback seriously and are continuously working to improve our facilities. Please note that information regarding the closure of our laundry and gym facilities is stated on our website to manage guest expectations prior to arrival.We appreciate your understanding and hope to have the opportunity to welcome you back once our renovations are complete, providing you with the exceptional experience

10/10 - 훌륭해요

IRMA

좋아요: 청결 상태, 직원 및 서비스
I love the room they gave me and is in a good area
2024년 2월에 1박 숙박함
답변 제공: Astrid 님, 2024년 3월 13일
Thank you for your positive feedback! We're thrilled to hear that you loved the room we provided and found our hotel in a good area. We strive to ensure our guests have a comfortable and enjoyable stay, and we're glad we met your expectations. We hope to welcome you back again soon. Thank you for choosing our hotel!

10/10 - 훌륭해요

Shari

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Astrid 님, 2024년 3월 13일
Thank you for taking the time to rate your stay with us! We appreciate the perfect rating and are happy to hear that you had a pleasant stay!

10/10 - 훌륭해요

Kim

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Quiet clean and friendly staff
2024년 2월에 1박 숙박함
답변 제공: Astrid 님, 2024년 3월 13일
Thank you for your positive feedback! We're delighted to hear that you enjoyed your stay with us and found our hotel quiet, clean, and our staff friendly. We strive to provide a comfortable and welcoming experience for all our guests, and we're glad we met your expectations. We hope to welcome you back again soon. Thank you for choosing our hotel!

10/10 - 훌륭해요

Naomi

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent hotel, with helpful staff, spacious and well-appointed rooms, kept clean, good breakfast options and conveniently located for driving into LA within 30 minutes. There were some renovations going on during our visit but there was no noise disturbance. Plenty of free, on-site parking.
2024년 1월에 5박 숙박함
답변 제공: Astrid 님, 2024년 3월 13일
Thank you for your wonderful review! We're thrilled to hear that you had an excellent experience at our hotel. We're glad you found our staff helpful, our rooms spacious and well-appointed, and our breakfast options good. It's fantastic that our location was convenient for your travels into LA and that the renovations did not disrupt your stay. We appreciate your kind words and hope to welcome you back again soon. Thank you for choosing our hotel!

10/10 - 훌륭해요

Frank

2024년 1월에 2박 숙박함
답변 제공: Astrid 님, 2024년 2월 7일
I appreciate the time that you took to rate your stay with us! I'm happy to hear that you had a perfect stay!

10/10 - 훌륭해요

Gerard

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The employees here are all so nice and everything was super clean!
2024년 1월에 4박 숙박함
답변 제공: Astrid 님, 2024년 2월 7일
Thank you for your kind words! We are thrilled to hear that you had such a positive experience during your stay. Our team takes great pride in providing excellent service, and it's wonderful to know that their friendliness made a positive impression on you.Maintaining a clean and welcoming environment is a top priority for us, and we're delighted to hear that everything met your expectations.We look forward to welcoming you back for another fantastic stay in the future.