The breakfast attendant seemed like she didn’t want to be there, wasn’t friendly, and got annoyed when you ask her for items that should be available. She was cleaning around the food with air freshener spray. I had to ask every morning for hot cups and more hot food to be added. She was putting chairs up way before breakfast was supposed to be finished. The over night person Christian was nasty, unhelpful, & very short like we were annoying them by asking if we could add an extra night. I wound up having to book the extra night on line because they were rude and impatient. The mattress was an old spring mattress and the pillows were so old they were lumpy. The cleaning attendants went over and beyond folding the paper towels into roses and the towels were folded into designs. That was appreciated. The room was clean. The woman who checked me in and out at the front desk was absolutely wonderful. She was kind, patient, & very helpful.