외관

더 첼시 하버 호텔 & 스파 여행 후기

5 out of 5
더 첼시 하버 호텔 & 스파
Chelsea Harbour, London, England

이용 후기

7.8

좋아요

평점 10 - 훌륭해요. 1001개 이용 후기 중 473개" "
평점 8 - 좋아요. 1001개 이용 후기 중 220개" "
평점 6 - 괜찮아요. 1001개 이용 후기 중 114개" "
평점 4 - 별로예요. 1001개 이용 후기 중 87개" "
평점 2 - 너무 별로예요. 1001개 이용 후기 중 107개" "

8.4/10

청결 상태

8.0/10

직원 및 서비스

8.0/10

편의 시설/서비스

7.8/10

숙박 시설 상태 및 시설

7.6/10

친환경

이용 후기

10/10 - 훌륭해요

Rosie

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Friendly, helpful staff. Made special effort for my birthday, thank you!
2024년 4월에 1박 숙박함
답변 제공: Mohit Aboti = Guest Relation Manager 님, 2024년 4월 16일
Dear RosieThank you for sharing your feedback on your recent stay at Chelsea Harbour Hotel and Spa.We're thrilled to hear you had a great experience! Your satisfaction is our priority, and we look forward to welcoming you back soon.Warm regards,Mohit AbotiGuest Relations Manager

10/10 - 훌륭해요

Sinan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very good Hotel
2024년 3월에 4박 숙박함
답변 제공: Mohit Aboti = Guest Relation Manager 님, 2024년 4월 7일
Dear SinanThank you for your feedback! We're thrilled to hear that you had a very good experience at our hotel. Your satisfaction is our top priority, and we're delighted that we could meet your expectations during your stay. We hope to have the pleasure of welcoming you back soon!Warm regards,Mohit AbotiGuest Relations Manager

10/10 - 훌륭해요

Pauline

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The management staff are superb and top notch. The pool is very nice. Rooms are huge. I would highly recommend.
2024년 4월에 1박 숙박함
답변 제공: Mohit Aboti - Guest Relation Manager 님, 2024년 4월 7일
Dear Pauline,Thank you for your feedback! We're thrilled to hear that you had a fantastic experience at our hotel. Our management staff works hard to provide top-notch service, and we're delighted to know they made a positive impression on you. We're glad you enjoyed the amenities like the pool and found our rooms spacious. We hope to welcome you back soon!Warm regards,Mohit AbotiGuest Relations Manager

10/10 - 훌륭해요

Daniel

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great hotel; enjoyed our family trip. Breakfast was great, superb location.
2024년 3월에 10박 숙박함
답변 제공: Mohit Aboti, 님, 2024년 4월 5일
Dear DanielThank you for choosing to stay with us during your family trip and for taking the time to share your feedback. We're delighted to hear that you enjoyed your stay and that our hotel met your expectations.It's wonderful to know that you found our breakfast great and enjoyed our superb location. We strive to provide our guests with an exceptional experience, and we're thrilled that you had a memorable stay with us.We appreciate your kind words and hope to welcome you and your family back for another enjoyable stay soon.Warm regards,Mohit AbotiGuest Relations Manager

10/10 - 훌륭해요

John

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Mohit Aboti 님, 2024년 3월 29일
Dear John,Thank you for your appreciation! Delighted you're enjoying your time here at Chelsea Harbour Hotel and Spa. Should you need anything else, we're always here to assist.Best regards,Mohit AbotiGuest Relations Manager

10/10 - 훌륭해요

Tim

2024년 3월에 2박 숙박함
답변 제공: Mohit Aboti - Guest Relation Manager 님, 2024년 4월 12일
Dear TimEnsuring our guests have an exceptional experience is our top priority, and we're thrilled that we succeeded with you.Looking forward to your next visit.Warm regards,Mohit AbotiGuest relation Manager

10/10 - 훌륭해요

Sean

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Amazing experience at Chelsea Harbour Hotel and Spa! 5* on all bar the condition of the property and this is only reduced to 4* because the steam room was not working in the men’s changing rooms, which for a spa hotel we were a tad disappointed. But aside from that, we had a lovely time and the staff were all lovely! Highly recommend!
2024년 3월에 2박 숙박함
답변 제공: Mohamed Ibrahim 님, 2024년 3월 23일
Dear,Thank you very much for your stay at the Chelsea Harbour Hotel. I look forward to welcoming you soon in the near future.Kind Regards,Mohamed Ibrahim Front of House Manager

10/10 - 훌륭해요

Karl

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
5 star and it means it
2024년 3월에 1박 숙박함
답변 제공: Mohamed Ibrahim 님, 2024년 3월 23일
Dear karl,Thank you very much for your stay at the Chelsea Harbour Hotel. I look forward to welcoming you soon in the near future.Kind Regards,Mohamed Ibrahim Front of House Manager

8/10 - 좋아요

Jodie

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel was beautiful with excellent amenities the disappointing part was the staff , not very friendly at all. Ordered room service which came incorrectly and had to wait a time for it to be corrected. Would have been nicer if the staff were more welcoming .
2024년 3월에 1박 숙박함
답변 제공: Mohamed Ibrahim 님, 2024년 3월 23일
Dear Jodie,Thank you very much for your stay at the Chelsea Harbour Hotel. I look forward to welcoming you soon in the near future.Kind Regards,Mohamed Ibrahim Front of House Manager

6/10 - 괜찮아요

James

출장 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
The food options (except for the breakfast) are severely limited. Not appropriate for a hotel that should be ranked higher than it is.
2024년 2월에 4박 숙박함
답변 제공: Mohamed Ibrahim 님, 2024년 3월 3일
Dear JamesI’m sorry to hear that we didn’t deliver to your expectation during your last visit. We are currently working on the points mentioned by you and I hope on your next visit you will be able to experience the same service that you have been experiencing during the years.I hope to welcome you to Chelsea Harbour hotel soon.Kind Regards,Mohamed Ibrahim Front House Manager

8/10 - 좋아요

Antoinette

2024년 2월에 2박 숙박함
답변 제공: Mohamed Ibrahim 님, 2024년 3월 23일
Dear ANTOINETTEThank you very much for your stay at the Chelsea Harbour Hotel. It is always nice to read such beautiful reviews, which are inspiring for all our team.I look forward to welcoming you soon in the near future.Kind Regards,Mohamed Ibrahim Front of House Manager

10/10 - 훌륭해요

ZULFIKA

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It had everything
2024년 2월에 1박 숙박함
답변 제공: Mohamed Ibrahim 님, 2024년 2월 25일
Dear Zulfika,Thank you very much for your stay at the Chelsea Harbour Hotel. I look forward to welcoming you soon in the near future.Kind Regards,Mohamed Ibrahim Front of House Manager

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
A relaxing spa break in London
The location is surrounded by peaceful settings. Excellent attention to detail. Marina view suite was spacious and well equipped with toiletries and amenities. Was made to feel extra special for my birthday. Spa area was a little small but adequate and relaxing. Food was satisfactory. Service was outstanding with friendly attentive staff in all areas. Overall an outstanding hotel
2024년 1월에 1박 숙박함
답변 제공: Luz Bianco 님, 2024년 1월 28일
Dear,Thank you for taking the time to share your experience with us. We are delighted to hear that you enjoyed the peaceful surroundings and the attention to detail at our hotel. It's wonderful to know that the Marina View Suite met your expectations in terms of space and amenities, and we're thrilled we could make your birthday feel extra special.We appreciate your feedback regarding the spa area and food, and we'll certainly take it into consideration as we strive to improve our services. However, it's truly heartening to hear that the service provided by our friendly and attentive staff stood out. Your satisfaction is our priority, and we are pleased to have met your expectations in this regard.Kind Regards,Luz BiancoGuest Relation Executive

10/10 - 훌륭해요

Maria Fernanda

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nos gustó mucho, está muy bonito
2023년 12월에 4박 숙박함
답변 제공: Luz Bianco 님, 2024년 1월 28일
Dear Marla Fernanda,¡Nos alegra saber que disfrutaron de su estancia y que les pareció bonito! Si hay algo más en lo que podamos ayudarles o si tienen alguna sugerencia para mejorar, no duden en hacérnoslo saber. ¡Esperamos tener el placer de recibirles nuevamente en el futuro!Gracias,Luz BiancoGuest Relation Executive

4/10 - 별로예요

Armando

가족 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스, 편의 시설/서비스
It’s in a very good and safe area, but there isn’t much to do around. You will drive or seek a cab for just about anything that you do. On average the cab rides will be around 20 min to get to Westminister and Soho and about 40 min to get to Kensington for example. Check in times are late (3 pm) and in our case the room was not ready for another hour. Would not recommend
2023년 12월에 5박 숙박함
답변 제공: Mohamed Ibrahim 님, 2024년 1월 31일
Dear Armando Thank you very much for your stay at the Chelsea Harbour Hotel. I am really pleased to know that you enjoyed our hotel and Facilities and i am sorry to hear that your found our location bit far to your requirement.I look forward to welcoming you soon in the near future.Kind Regards,Mohamed Ibrahim Front of House Manager

6/10 - 괜찮아요

Sarah

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
We decided to stay in London for 4 nights & include new years eve.Although it was way out of our price range we chose to use our work bonuses to push the boat out for a one off stay as a well earned treat and chose the chelsea harbour hotel.We had to wait an hour for our room..told it was cleaned but waiting for inspection..there was others too & some who had flown in ,already had a long journey ,now waiting for their rooms.Not offered a drink whilst we waited ,with numerous staff members asking if we was waiting to check in.As well as the same member of staff noticing us still waiting and obviously had forgot about us. We was then told we could have drinks vouchers as an apology for the delay.Fair enough but cut a long story short..we as gusests should not have to keep going to reception to ask for our vouchers.(4 times) Quite embarrassing to go for breakfast each morning and give our room number and be told breakfast is not included in your stay..it was! The guy on the 1st morning even asked us to wait whilst he checked at reception.So why was this not corrected on our 1st morning.No..we had the same embarrassment every morning.Being a 5star, i would like to see some dress code.. people in the restaurant with pyjamas on and our last morning a lady in her dressing gown.The staff seemed to concentrate on particular guests.To be honest,we've had better service abroad staff let it down for our experience but a lovelyhotel
2023년 12월에 4박 숙박함
답변 제공: Mohamed Ibrahim 님, 2024년 1월 31일
Dear Sarah,Thank you very much for your stay at the Chelsea Harbour Hotel. your feedback is really valuable to us and rest assured we will take your comments to improve our services.Sorry for the inconvenience caused during your stay I look forward to welcoming you soon in the near future.Kind Regards,Mohamed Ibrahim Front of House Manager

8/10 - 좋아요

Jessica Natalie

2023년 12월에 10박 숙박함
답변 제공: Mohamed Ibrahim 님, 2024년 1월 31일
Dear Jessica,Thank you very much for your stay at the Chelsea Harbour Hotel. I look forward to welcoming you soon in the near future.Kind Regards,Mohamed Ibrahim Front of House Manager

10/10 - 훌륭해요

mario

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice stay
We enjoyed the kindness of all the stuff
2024년 1월에 1박 숙박함
답변 제공: Luz Bianco 님, 2024년 1월 28일
Dear Mario,Thank you very much for your stay at the Chelsea Harbour Hotel. I look forward to welcoming you soon in the near future.Kind Regards,Luz BiancoGuest Relation Executive

4/10 - 별로예요

Akhil

아이를 동반한 가족 여행
별로예요: 직원 및 서비스
2023년 12월에 1박 숙박함
답변 제공: Luz Bianco 님, 2024년 1월 28일
Dear Akhil,I’m sorry for the inconvenient during the arrival at the hotel and I wish I could turn the clock back and provide you with a great welcoming. Also thank you for the feedback in regards of the room.I hope we will be able to welcome you again soon and please do not hesitate to contact me directly for any questions or before your next visit.Kind Regards,Luz BiancoGuest Relation Executive

10/10 - 훌륭해요

Rajitha

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Luz Bianco 님, 2024년 1월 28일
Dear Rajitha,Thank you very much for your stay at the Chelsea Harbour Hotel. It is always nice for all our team that strive to provide the best experience to read a personalized review like yours.I look forward to welcoming you soon in the near future.Kind Regards,Luz Bianco

10/10 - 훌륭해요

Miguel

2023년 12월에 8박 숙박함
답변 제공: Luz Bianco 님, 2024년 1월 28일
Dear Miguel,Thank you very much for your stay at the Chelsea Harbour Hotel. I look forward to welcoming you soon in the near future.Kind Regards,Luz BiancoGuest Relation Executive

10/10 - 훌륭해요

Hassnein

2024년 1월에 2박 숙박함
답변 제공: Mohamed Ibrahim 님, 2024년 1월 31일
Dear Hassnein,Thank you very much for your stay at the Chelsea Harbour Hotel. I look forward to welcoming you soon in the near future.Kind Regards,Mohamed Ibrahim Front of House Manager

6/10 - 괜찮아요

MARIA SARA 님, LA GARRIGA

가족 여행
2023년 12월에 2박 숙박함
답변 제공: Mohamed Ibrahim 님, 2024년 1월 31일
Dear Maria,Thank you very much for your stay at the Chelsea Harbour Hotel. Sorry for the inconvenience caused during your stay I look forward to welcoming you soon in the near future.Kind Regards,Mohamed Ibrahim Front of House Manager

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Struttura un po’ vecchia che andrebbe ristrutturata, ma camera pulita. Personale gentile e cordiale
2023년 12월에 4박 숙박함
답변 제공: Luz Bianco 님, 2024년 1월 3일
Caro Gaetano,Mi dispiace sentire che hai notato che la struttura potrebbe essere un po' datata e che potrebbe beneficiare di una ristrutturazione. Tuttavia, sono felice che la tua camera fosse pulita e che il personale fosse gentile e cordiale. Il feedback sulla struttura è prezioso, e lo trasmetterò ai responsabili per eventuali miglioramenti futuri.Se c'è qualcos'altro che vorresti condividere o se hai ulteriori domande o richieste, fammelo sapere. Spero che tu abbia avuto nel complesso un soggiorno piacevole, nonostante le considerazioni sulla struttura. Grazie per aver condiviso la tua esperienza!GrazieLuz BiancoGuest Relation Executive

10/10 - 훌륭해요

Arun

2023년 12월에 1박 숙박함
답변 제공: Luz Bianco 님, 2024년 1월 3일
Dear Arun,Thank you very much for your stay at the Chelsea Harbour Hotel. It is always nice to read such beautiful reviews, which are inspiring for all our team.I look forward to welcoming you soon in the near future.Kind Regards,Luz BiancoGuest Relation Executive

8/10 - 좋아요

Fayann

2023년 12월에 6박 숙박함
답변 제공: Luz Bianco 님, 2024년 1월 3일
Dear Fayann,Thank you very much for your stay at the Chelsea Harbour Hotel. I look forward to welcoming you soon in the near future.Kind Regards,Luz BiancoGuest Relation Executive

6/10 - 괜찮아요

Benny

2023년 12월에 2박 숙박함
답변 제공: Mohamed Ibrahim 님, 2023년 12월 30일
Dear Benny Thank you very much for your stay at the Chelsea Harbour Hotel. your feedback is really valuable to us and rest assured we will take your comments to improve our services.Sorry for the inconvenience caused during your stay I look forward to welcoming you soon in the near future.Kind Regards,Mohamed Ibrahim Front of House Manager

10/10 - 훌륭해요

Timothy

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice hotel and the staff i encountered was all very nice and helpful. Would certainly recommend this hotel and would stay again.
답변 제공: Mohamed Ibrahim 님, 2023년 12월 30일
Dear Timothy Thank you very much for your stay at the Chelsea Harbour Hotel. It is always nice to read your comment learn from the feedback.I look forward to welcoming you soon in the near future.Kind Regards,Mohamed Ibrahim Front of House Manager

2/10 - 너무 별로예요

TREVOR

2023년 12월에 1박 숙박함
답변 제공: Mohamed Ibrahim 님, 2023년 12월 30일
Dear TrevorThank you very much for your stay at the Chelsea Harbour Hotel. your feedback is really valuable to us and rest assured we will take your comments to improve our services.Sorry for the inconvenience caused during your stay I look forward to welcoming you soon in the near future.Kind Regards,Mohamed Ibrahim Front of House Manager

6/10 - 괜찮아요

paul

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Mohamed Ibrahim 님, 2023년 12월 30일
Dear PaulThank you very much for your stay at the Chelsea Harbour Hotel. your feedback is really valuable to us and rest assured we will take your comments to improve our services.Sorry for the inconvenience caused during your stay I look forward to welcoming you soon in the near future.Kind Regards,Mohamed Ibrahim Front of House Manager

6/10 - 괜찮아요

david

좋아요: 청결 상태
별로예요: 직원 및 서비스
답변 제공: Mohamed Ibrahim 님, 2023년 12월 30일
Dear David Thank you very much for your stay at the Chelsea Harbour Hotel. your feedback is really valuable to us and rest assured we will take your comments to improve our services.Sorry for the inconvenience caused during your stay I look forward to welcoming you soon in the near future.Kind Regards,Mohamed Ibrahim Front of House Manager

10/10 - 훌륭해요

Alasdair

2023년 12월에 1박 숙박함
답변 제공: Mohamed Ibrahim 님, 2023년 12월 30일
Dear AlasdairThank you very much for your stay at the Chelsea Harbour Hotel. It is always nice to read such beautiful reviews, which are inspiring for all our team.I look forward to welcoming you soon in the near future.Kind Regards,Mohamed Ibrahim Front of House Manager

10/10 - 훌륭해요

Delphine

2023년 12월에 4박 숙박함
답변 제공: Luz Bianco 님, 2024년 1월 3일
Dear Delphine, We look forward to the possibility of welcoming you back in the future. If there is anything we can assist you with in the meantime, please do not hesitate to let us know.Safe travels and warm regards,Luz BiancoGuest Relation Executive

10/10 - 훌륭해요

Connor

2023년 12월에 1박 숙박함
답변 제공: Luz Bianco 님, 2024년 1월 3일
Dear Connor,Your feedback is invaluable to us. If there is anything specific you enjoyed or if you have any suggestions for improvement, we would love to hear from you. Your insights will help us continue to provide exceptional service to our guests.Kind Regards,Luz BiancoGuest Relation Executive

8/10 - 좋아요

Louise

2023년 12월에 1박 숙박함
답변 제공: Luz Bianco 님, 2024년 1월 3일
Dear Louise,We hope your time here was everything you expected and more. Your presence added warmth and positivity to our establishment, and we are grateful for the opportunity to have served you. Our team strives to create memorable experiences for our guests, and we hope we were able to exceed your expectations.Kind Regards,Luz BiancoGuest Relation Executive

2/10 - 너무 별로예요

Mark

2023년 12월에 1박 숙박함
답변 제공: Luz Bianco 님, 2024년 1월 3일
Dear Mark,Dear Thank you very much for your stay at the Chelsea Harbour Hotel. your feedback is really valuable to us and rest assured we will take your comments to improve our services.Sorry for the inconvenience caused during your stay I look forward to welcoming you soon in the near future.Kind Regards,Luz BiancoGuest Relation Executive

8/10 - 좋아요

Kevin

가족 여행
좋아요: 편의 시설/서비스
.
2023년 11월에 5박 숙박함
답변 제공: Luz Bianco 님, 2024년 1월 3일
Dear Kevin,Thank you very much for your stay at the Chelsea Harbour Hotel. your feedback is really valuable to us and rest assured we will take your comments to improve our services.Sorry for the inconvenience caused during your stay I look forward to welcoming you soon in the near future.Kind Regards,Luz BiancoGuest Relation Executive

8/10 - 좋아요

David

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
Unfortunately the breakfast on Sunday was so busy no one was able to answer the phones so we could order room service. In the end I had to pick up breakfast at the restaurant and take up myself. For such a hotel this is unacceptable
2023년 11월에 2박 숙박함
답변 제공: Luz Bianco 님, 2023년 11월 23일
Dear David,I'm sorry to hear about the inconvenience you experienced with the breakfast service. We sincerely apologize for the frustration and disappointment this may have caused.We appreciate your feedback and take your concerns seriously.Kind Regards,Luz BiancoGuest Relation Executive

8/10 - 좋아요

Adrian

2023년 11월에 2박 숙박함
답변 제공: Luz Bianco 님, 2024년 1월 3일
Dear Adrian,Thank you very much for your stay at the Chelsea Harbour Hotel. I am really pleased to know that you enjoyed our hotel and Facilities.I look forward to welcoming you soon in the near future.Kind Regards,Luz BiancoGuest Relation Executive

6/10 - 괜찮아요

Christopher

2023년 11월에 1박 숙박함
답변 제공: Luz Bianco 님, 2024년 1월 3일
Dear Christopher, We look forward to the possibility of welcoming you back in the future. Safe travels, and please don't hesitate to reach out if there is anything we can assist you with.Kind Regards,Luz BiancoGuest Relation Executive

8/10 - 좋아요

Diane

2023년 11월에 1박 숙박함
답변 제공: Luz Bianco 님, 2023년 11월 23일
Dear Diane,Dear,Thank you very much for your stay at the Chelsea Harbour Hotel.I look forward to welcoming you soon in the near future.Kind Regards,Luz BiancoGuest Relation Executive

8/10 - 좋아요

Lynda

2023년 11월에 2박 숙박함
답변 제공: Luz Bianco 님, 2024년 1월 3일
Dear Lynda,We sincerely appreciate the opportunity to have had you as our guest, and we hope your stay was enjoyable and comfortable. Your presence added a special touch to our hotel, and it was a pleasure serving you.Kind Regards,Luz BiancoGuest Relation Executive

8/10 - 좋아요

Elena

2023년 11월에 1박 숙박함
답변 제공: Luz Bianco 님, 2023년 11월 15일
Dear Elena,Thank you very much for your stay at the Chelsea Harbour Hotel. I look forward to welcoming you soon in the near future.Luz BiancoGuest Relation Executive

10/10 - 훌륭해요

Anthony

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
In middle of London but so quiet and all the staff were so polite and helpful
2023년 11월에 1박 숙박함
답변 제공: Luz Bianco 님, 2023년 11월 13일
Dear Anthony,Thank you so much for your kind words! We're delighted to hear that you enjoyed your stay with us and that our central yet peaceful location, as well as our polite and helpful staff, made a positive impression on you.We truly appreciate your feedback.Kind Regards,Luz BiancoGuest Relation Executive

10/10 - 훌륭해요

Tariq

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I enjoy staying at this hotel. I am very impressed with the staff and the amenities.
2023년 11월에 2박 숙박함
답변 제공: Luz Bianco 님, 2023년 11월 13일
Dear Tariq,It's great to hear that you've had a positive experience at the hotel! Your appreciation for the staff and amenities is likely valuable feedback for the hotel management.Kind Regards,Luz BiancoGuest Relation Executive

6/10 - 괜찮아요

Anthony

2023년 11월에 1박 숙박함
답변 제공: Luz Bianco 님, 2023년 11월 12일
Dear Anthony,Thank you very much for your stay at the Chelsea Harbour Hotel. your feedback is really valuable to us and rest assured we will take your comments to improve our services.Sorry for the inconvenience caused during your stay I look forward to welcoming you soon in the near future.Kind Regards,Luz BiancoGuest Relation Executive

10/10 - 훌륭해요

Maricel

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함
답변 제공: Luz Bianco 님, 2023년 11월 9일
Dear Maricel,Thank you very much for your stay at the Chelsea Harbour Hotel. I look forward to welcoming you soon in the near future.Kind Regards,Luz BiancoGuest Relation Executive

10/10 - 훌륭해요

Susan

단체 여행, 연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Fabulous large rooms available for extended stays! The view of the harbor is magnificent! Easy walk to overground and ferry!
2023년 10월에 6박 숙박함
답변 제공: Luz Bianco 님, 2023년 11월 8일
Dear Susan,I'm glad to hear that you enjoyed your stay! We're delighted that you found our rooms and the harbor view to be fabulous. Our convenient location near the overground and ferry is a real plus. If you ever decide to visit again, we'd be more than happy to welcome you back!Kind Regards,Luz BiancoGuest Relation Executive

10/10 - 훌륭해요

Liam

2023년 11월에 1박 숙박함
답변 제공: Luz Bianco 님, 2023년 11월 8일
Dear Liam,Thank you very much for your stay at the Chelsea Harbour Hotel. I look forward to welcoming you soon in the near future.Kind Regards,

6/10 - 괜찮아요

Oneil

2023년 11월에 1박 숙박함
답변 제공: Luz Bianco 님, 2024년 1월 3일
Dear Oneil,Thank you very much for your stay at the Chelsea Harbour Hotel. I look forward to welcoming you soon in the near future.Kind Regards,Luz BiancoGuest Relation Executive