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컨트리 인 & 스위트 바이 래디슨, 윈체스터, 버지니아 여행 후기

3 out of 5
컨트리 인 & 스위트 바이 래디슨, 윈체스터, 버지니아
141 Kernstown Commons Blvd, Winchester, VA

이용 후기

8.8

훌륭해요

평점 10 - 훌륭해요. 1002개 이용 후기 중 578개" "
평점 8 - 좋아요. 1002개 이용 후기 중 261개" "
평점 6 - 괜찮아요. 1002개 이용 후기 중 83개" "
평점 4 - 별로예요. 1002개 이용 후기 중 50개" "
평점 2 - 너무 별로예요. 1002개 이용 후기 중 30개" "

8.8/10

청결 상태

9.0/10

직원 및 서비스

8.4/10

편의 시설/서비스

8.6/10

숙박 시설 상태 및 시설

8.4/10

친환경

이용 후기

10/10 - 훌륭해요

Joseph

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Always stay here when passing through. Easy and close to the interstate
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Sandy

The management and staff try very hard to accommodate their guest with concern, understanding, and kindness.
2024년 4월에 7박 숙박함

10/10 - 훌륭해요

Lawrence

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location,restraunt walking distance
2024년 4월에 1박 숙박함

2/10 - 너무 별로예요

Shannon

연인과의 여행, 아이를 동반한 가족 여행, 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The beds seemed to be smaller than queen size, they were also made very unprofessionally.. in addition there was stains all over the sheets & the pillows were very outdated, used quite a bit. The floors were absolutely disgusting in both of the rooms we requested to see. I did not want my children to be playing anywhere in this property.
답변 제공: Sarah Holliday 님, 2024년 4월 8일
I apologize for not meeting your expectations. I have shared your comments with the Host. Your feedback will help us to improve our service.

10/10 - 훌륭해요

Marabeth

연인과의 여행, 반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Property was great after a long day traveling
2024년 4월에 1박 숙박함
답변 제공: Sarah Holliday 님, 2024년 4월 8일
Thank you for taking the time to give us an excellent rating. We appreciate your feedback.

8/10 - 좋아요

Kimberly

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Sarah Holliday 님, 2024년 4월 6일
Thank you for taking the time to rate your stay with us.

10/10 - 훌륭해요

Rudolph

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The front desk representative displays excellent customer service
2024년 4월에 1박 숙박함
답변 제공: Sarah Holliday 님, 2024년 4월 6일
Thank you for taking the time to rate your stay with us and commenting on the front desk clerk's customer service. We strive to provide an executive experience.

10/10 - 훌륭해요

Ed

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
All was good!
2024년 4월에 1박 숙박함
답변 제공: Sarah Holliday 님, 2024년 4월 6일
Thank you for taking the time to rate your stay with us.

10/10 - 훌륭해요

Mike

연인과의 여행, 반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everyone was very nice and helpful. Loved continental breakfast
2024년 4월에 1박 숙박함
답변 제공: Sarah Holliday 님, 2024년 4월 6일
Thank you for taking the time to rate your stay with us and that the breakfast was enjoyable.

8/10 - 좋아요

Lise

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
Check in receptionist had the worst attitude.
2024년 3월에 1박 숙박함
답변 제공: Sarah Holliday 님, 2024년 4월 1일
Thank you for taking the time to rate your stay with us. I apologize for the negative front desk experience. We strive to provide an excellent experience. I will share your comments with the Host.

10/10 - 훌륭해요

Mary Ann

반려동물 동반 여행, 가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
Bed was very comfortable, room clean, staff very accommodating and super breakfast excellent.
2024년 3월에 1박 숙박함
답변 제공: Sarah Holliday 님, 2024년 4월 1일
Thank you for the kind comments regarding your stay. We appreciate your feedback.

10/10 - 훌륭해요

Michael

2024년 3월에 1박 숙박함

10/10 - 훌륭해요

George

단체 여행
좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Breakfast had the usual selections. Beds comfortable and shower nice and hot. Staff very welcoming. Excellent Mexican restaurant within walking distance.
2024년 3월에 1박 숙박함
답변 제공: Sarah Holliday 님, 2024년 3월 27일
Thank you for rating your stay with us.

10/10 - 훌륭해요

Stephane

2024년 3월에 1박 숙박함

4/10 - 별로예요

Nadine

2024년 3월에 1박 숙박함
답변 제공: Sarah Holliday 님, 2024년 4월 8일
Thank you for taking the time to rate your stay with us.

10/10 - 훌륭해요

Dawn

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Excellent front desk service (Thank you Mr Townsend). Room was as described, well appointed, and comfortable. Breakfast was fine. The hotel is conveniently located and there is a restaurant across from it.
2024년 3월에 1박 숙박함
답변 제공: Sarah Holliday 님, 2024년 3월 17일
Thank you for the kind words regarding your stay with us. We strive to provide excellent guest service.

2/10 - 너무 별로예요

Andrea 님, Scituate

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
generally run down. the staff was not there when we came in. the curtains in the room were broken. there was something wrong with the heat in the pool. no jacuzzi, as advertised. the food truck did not arrive in the morning so there was very little in the way of breakfast (and what was there presumably was leftover from the day before. The lighting in the room was harsh, giving an air of a prison cell. probably clean, but didnt feel or look like it.
2024년 3월에 1박 숙박함
답변 제공: La'Trell Owens, General Manager 님, 2024년 3월 13일
Our apologies that your stay was not welcoming. We had a busier week than normal, our Hot country style breakfast was a huge hit, and very busy. We are training everyday to improve. Hope we get to host you again, soon.

2/10 - 너무 별로예요

Michael

가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
I've stayed at many Country Inn and Suites, in many states. This one was not of the standards I'm use to. It was disgusting, stained and sticky floors. The walls were chipping paint all over. One of the queen beds had a yellow stain on the top sheet and smelled of body odor. I went to the front desk to inquire about the new room and no one was around. Tired from driving all day we slept on the beds with just the sheet which appeared, and hopefully was, clean. I later read the Google reviews and people mention the same issues and reports of bed bugs
2024년 3월에 1박 숙박함
답변 제공: Sarah Holliday 님, 2024년 3월 12일
Please except my apology on behalf of the entire staff. I am sorry to hear that we did not meet our expectations of a wonderful stay for guests. I will share your comments with Host.

8/10 - 좋아요

Linda 님, Charlottesville

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Sarah Holliday 님, 2024년 3월 12일
Thank you for taking the time to rate your stay.

8/10 - 좋아요

Judith

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel is a good value. Very comfortable bed, decent breakfast (although only apples as a fruit). A little scuffed up, but overall a very comfortable stay.
2024년 3월에 1박 숙박함
답변 제공: Sarah Holliday 님, 2024년 3월 12일
Thank you for taking the time to rate your stay. Your comments are very helpful for improving our guest service.

10/10 - 훌륭해요

Howard

가족 여행
좋아요: 청결 상태, 직원 및 서비스
HVAC unit in room made too much noise.
2024년 3월에 1박 숙박함
답변 제공: Sarah Holliday 님, 2024년 3월 12일
Thank you for taking the time to rate your stay. Your comments are taken seriously so we can keep improving for our guests.

8/10 - 좋아요

Tracey

반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I wish they had rugs in the rooms. I traveled with my 4 legged child and she is very sensitive to non rug floors.
2024년 2월에 1박 숙박함
답변 제공: Sarah Holliday 님, 2024년 3월 9일
Thank you for taking the time to give your feedback. Also, thank you for your suggestion to make our four legged guests more comfortable.

8/10 - 좋아요

Andrew

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The front desk was professional and nice. The room was clean, beds were good, and the parking was convenient. The only slight negative was the t.v. picture was not as sharp as you might want. I don't know if it was the fault of the cable provider or the t.v.? This hotel is convenient to restaurants, gas, shopping, and I 81. It is a clean property and seemingly a safe area.
2024년 3월에 1박 숙박함
답변 제공: Sarah Holliday 님, 2024년 3월 4일
Thank you for posting a rating. We strive to provide a positive guest experience. I am sorry the TV was not as sharp as it could have been.

10/10 - 훌륭해요

Holly

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It had a cozy atmosphere coming in. Check in was easy and the staff that I met were efficient, and polite as were the other guests. There was a restaurant to walk to for dinner and a gas station and convenient store close by for water and gas before I left. Access off the highway was easy to find. My room faced the entry ramp to the highway, but I heard very little traffic.
2024년 3월에 1박 숙박함
답변 제공: Sarah Holliday 님, 2024년 3월 4일
We are delighted you enjoyed your stay with us!

8/10 - 좋아요

Gervais

2024년 3월에 1박 숙박함
답변 제공: Sarah Holliday 님, 2024년 3월 27일
Thank you for taking the time to rate your stay with us.

10/10 - 훌륭해요

Julie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Sarah Holliday 님, 2024년 3월 4일
Thanks you so much for the very kind review of the recent stay at our hotel.

10/10 - 훌륭해요

Wesley

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Service was excellent Hotel was very clean and the room’s spacious Nothing to not like
2024년 2월에 1박 숙박함
답변 제공: Sarah Holliday 님, 2024년 2월 29일
Thank you for your kind review. It was our pleasure to provide you with an excellent stay. We hope to welcome you back soon.

8/10 - 좋아요

John

연인과의 여행
Very clean. Only con was walls very thin. No sound proofing. Could hear the entire conversation of people in next room.
2024년 2월에 1박 숙박함
답변 제공: Sarah Holliday 님, 2024년 2월 29일
Thank you for taking the time to review your stay. We are glad you found our hotel clean. Please accept our apologies for any noise that disrupted your stay. We hope to have the opportunity to provide you with an exceptional stay in the future.

8/10 - 좋아요

Michel

2024년 2월에 1박 숙박함
답변 제공: Sarah Holliday 님, 2024년 3월 27일
Thank you for rating your stay with us.

8/10 - 좋아요

Michel

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
Bien situe
2024년 2월에 1박 숙박함
답변 제공: Sarah Holliday 님, 2024년 2월 29일
Thank you for being our guest. We are glad you found our location convenient. We trust all other aspects of your stay exceeded your expectations and hope to welcome you back soon.

8/10 - 좋아요

Nancy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Convenient location, clean property adequate breakfast and reasonable price. It rained overnight the night we were there which caused a loud drip outside our window at the end of the hotel. Reported and hotel says they’ll be fixing it . Otherwise it was a good hotel.
2024년 2월에 1박 숙박함
답변 제공: Sarah Holliday 님, 2024년 2월 16일
Thank you for being our guest. We are glad you found our location convenient, our rates reasonable, and our property clean. We appreciate your feedback on how we can improve your next stay. We hope to serve you again in the future.

10/10 - 훌륭해요

Mary

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Sarah Holliday 님, 2024년 2월 12일
Thank you for your five star rating. We are glad you enjoyed your stay and hope to welcome you back in the future.

10/10 - 훌륭해요

Douglas 님, Indian Trail

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great hotel close to Interstate 81 - restaurants and shops are in walking distance.
2024년 1월에 1박 숙박함
답변 제공: Sarah Holliday 님, 2024년 1월 18일
Thank you for your kind review. We are delighted you enjoyed your stay and hope to welcome you back for another great stay in the future.

8/10 - 좋아요

Allen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Sarah Holliday 님, 2024년 1월 11일
Thank you for being our guest and for taking the time to rate your experience. We hope to see you again soon and hope your next stay is even more pleasant than the last.

8/10 - 좋아요

Michael

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 1박 숙박함
답변 제공: Sarah Holliday 님, 2024년 1월 10일
It was a pleasure having you as our guest and we appreciate your feedback. We hope to see you back again soon!

10/10 - 훌륭해요

benoit

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 1박 숙박함
답변 제공: Sarah Holliday 님, 2024년 1월 10일
Thank you for being our guest and thanks for your "perfect 10" rating of your experience. We are delighted you enjoyed a great stay and hope to be of service again soon!

8/10 - 좋아요

SUZETTE

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
would stay again
The room was quiet and clean. Doors and trim need updating but the rest of the room looked remodeled. Breakfast was better than most free breakfast. There was a nice selection. Pet fee was reasonable compared to many hotels.
2023년 12월에 1박 숙박함
답변 제공: Sarah Holliday 님, 2024년 1월 10일
Thank you for choosing our hotel. We are glad you found your room quiet and clean, our breakfast offerings to your liking, and our pet fee reasonable. We hope to welcome you back the next time you are in the area.

8/10 - 좋아요

Wendy

가족 여행
Honestly, this time our stay was just OK. The room didn't feel as clean and the carpet looked grimy. The night clerk was very nice, but the morning clerk was a little grumpy. The breakfast was very good though.
2023년 12월에 1박 숙박함
답변 제공: Sarah Holliday 님, 2024년 1월 10일
Thank you for taking the time to leave a review. It is never easy to hear that a guest's stay was just okay as we aim to exceed expectations. We appreciate your feedback and will use it as we make improvements to the hotel.

10/10 - 훌륭해요

Michael

2024년 1월에 2박 숙박함
답변 제공: Sarah Holliday 님, 2024년 1월 30일
Thank you for rating your stay. We are glad you enjoyed your stay and hope to welcome you back soon.

6/10 - 괜찮아요

Peter

별로예요: 청결 상태
2023년 12월에 1박 숙박함
답변 제공: Sarah Holliday 님, 2024년 1월 10일
Thank you for taking the time to rate your stay. We appreciate your feedback and hope to provide you with a superior stay in the future.

8/10 - 좋아요

Jenny

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Bed comfy a few crumbs on the floor but quite nice for price
2024년 1월에 1박 숙박함
답변 제공: Sarah Holliday 님, 2024년 1월 5일
Thank you for choosing our hotel. We are glad you found our beds comfortable and our rates reasonable. We appreciate your feedback and hope to serve you again in the future.

10/10 - 훌륭해요

Dianne

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Pet Friendly
We were traveling for the holidays and at the last minute needed to include pets. The Country Inn was very helpful and the room seemed designed to allow pets and owners the best of both worlds.
2023년 12월에 1박 숙박함
답변 제공: Sarah Holliday 님, 2024년 1월 3일
Thank you for your kind review. We are delighted you enjoyed your stay. We take pride in being a pet friendly hotel as we understand how important it is to find quality lodging when traveling with pets. We trust all other aspects of your stay exceeded your expectations and hope to welcome you back soon.

6/10 - 괜찮아요

Ryan

가족 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Sarah Holliday 님, 2024년 1월 3일
Thank you for taking the time to rate your stay. We appreciate your feedback and hope to have the opportunity to serve you again in the future.

2/10 - 너무 별로예요

James 님, Skaneateles

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Paint was chipped off molding, toilet bowl under rim not cleaned, dirt under sheets, caulking cracked, breakfast area too small. Porcelain in tube chipped. Cant understand how 1000 reviews averaged 8.8/10.
2023년 12월에 1박 숙박함
답변 제공: La'Trell Owens, GM 님, 2023년 12월 31일
Thank you for staying with us. Sorry for the inconveniences during your stay, we are training every day to ensure this will not happen again. Hope you will give us another chance in the New year. Happy New Year. I have noted all the concerns and we train and fix all areas.

10/10 - 훌륭해요

Catherine

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Sarah Holliday 님, 2023년 12월 28일
Thank you for taking the time to rate your experience. We are pleased you enjoyed your stay and hope to welcome you back again soon!

10/10 - 훌륭해요

Stephane

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Sarah Holliday 님, 2023년 12월 28일
Thank you for being our guest and thank you for rating your stay. We are delighted you enjoyed a “perfect 10” experience and hope to welcome you back again soon.

6/10 - 괜찮아요

Francois 님, williamstown

2023년 12월에 1박 숙박함
답변 제공: Sarah Holliday 님, 2023년 12월 28일
Thank you for rating your experience. We hope to be of service again in the future and hope your next stay exceeds your expectations.

8/10 - 좋아요

Scott

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice clean stop on the way home. Plenty of dinning options close by. Easy on and off I81
2023년 12월에 1박 숙박함
답변 제공: Sarah Holliday 님, 2023년 12월 27일
Thank you for being our guest. It was our pleasure to provide you with clean accommodations and a convenient location. We hope to welcome you back in the future.

8/10 - 좋아요

George

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
답변 제공: Sarah Holliday 님, 2024년 2월 12일
Thank you for rating your stay. We appreciate your feedback and hope to serve you again in the future.

10/10 - 훌륭해요

benjamin s

연인과의 여행, 반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Sarah Holliday 님, 2023년 12월 27일
Thank you for being our guest and thank you for rating your stay. We are delighted you enjoyed a 5-star experience and hope to welcome you back again soon.