Dear Phyllis,Thank you for taking the time to share such a glowing review of your recent stay with us. We are thrilled to hear that you had a fantastic experience and appreciate your kind words.It's wonderful to know that you found our property beautiful and well-loaded with amenities. We take pride in providing a comfortable and enjoyable environment for our guests, and we're delighted that you found the rooms well-appointed with super comfortable beds.We're glad you enjoyed the short walk to the Old Town and port, and that you were able to take advantage of our full buffet breakfast. It's also heartening to hear that you found the pool and deck with its terrific view to be a highlight of your stay, creating a romantic setting by the seaside.We understand the sentiment of wishing you had planned to stay longer, and we would be delighted to welcome you back for an extended visit. Your satisfaction is our priority, and we look forward to the opportunity to provide you with another exceptional experience.Thank you for choosing Marko Polo Hotel by Aminess. We appreciate your positive feedback, and we hope to have the pleasure of hosting you for a longer stay in the future.Best regards,Irena Šimunić

Dear Terrence,Thank you for taking the time to share your positive experience with us. We're thrilled to hear that you enjoyed your stay in our suite overlooking the pool. Providing a comfortable and pleasant environment for our guests is one of our top priorities, and we're glad to know that your room contributed to a positive experience.It's also heartening to hear that our staff was able to assist you with directions and recommendations. We strive to offer excellent customer service, and we're delighted that our team's friendliness and helpfulness added to the overall quality of your stay.Your feedback is greatly appreciated, and we look forward to the opportunity of welcoming you back for another wonderful experience. If there's anything specific you enjoyed about your stay or any suggestions you have for improvement, please feel free to share. We value your input and aim to continually enhance our services based on guest preferences.Thank you for choosing Marko Polo Hotel by Aminess. We appreciate your trust, and we can't wait to serve you again in the future.Best regards,Irena Simunic

Dear John,Thank you for taking the time to share your feedback with us. We truly appreciate your input as it helps us identify areas for improvement.We sincerely apologize for the inconvenience caused by the hallway light that remained on and disrupted your sleep. We understand the importance of a comfortable and peaceful night's rest, and we regret that this aspect fell short of your expectations. We will investigate the issue with the hallway light promptly and ensure that it is resolved to prevent such disruptions in the future.Additionally, we apologize for any inconvenience caused by the AC unit not being able to reduce the temperature adequately for a good night's sleep. Our team will look into the functionality of the AC unit in your room to ensure that it is operating at its optimal capacity. We appreciate your patience and understanding in this matter.Your feedback is invaluable to us, and we are committed to addressing these issues to enhance the overall guest experience. If there's anything else you would like to share or if there are specific details you'd like us to consider, please don't hesitate to reach out.Once again, we apologize for any inconvenience you experienced during your stay. We hope to have the opportunity to welcome you back and provide you with a much-improved experience.Kind regards,Irena Simunic

Dear Steven,Thank you for taking the time to share your positive experience with us. We're delighted to hear that you enjoyed the excellent breakfast and the convenience of being only a 5-minute walk away from the Old Town. It's wonderful to know that the pool views added to your overall enjoyment, especially if that's something you appreciate.We're pleased to learn that you took advantage of our proximity to wineries and the electric bike option. Exploring the local wineries on an electric bike sounds like a fantastic way to experience the area, and we're glad you found it enjoyable.Your kind words are greatly appreciated, and we hope to have the pleasure of welcoming you back for another memorable stay. If there's anything specific you loved about your experience or any suggestions you have for improvement, please feel free to share. We value your feedback as it helps us continue to provide the best possible experience for our guests.Thank you once again for choosing Marko Polo by Aminess. We look forward to serving you again in the future.Best regards,Irena Simunic

Dear Arun,Thank you for taking the time to share your positive experience with us. We're delighted to hear that you enjoyed the excellent breakfast and the convenience of being only a 5-minute walk away from the Old Town. It's wonderful to know that the pool views added to your overall enjoyment, especially if that's something you appreciate.We're pleased to learn that you took advantage of our proximity to wineries and the electric bike option. Exploring the local wineries on an electric bike sounds like a fantastic way to experience the area, and we're glad you found it enjoyable.Your kind words are greatly appreciated, and we hope to have the pleasure of welcoming you back for another memorable stay. If there's anything specific you loved about your experience or any suggestions you have for improvement, please feel free to share. We value your feedback as it helps us continue to provide the best possible experience for our guests.Thank you once again for choosing Marko Polo Hotel by Aminess. We look forward to serving you again in the future.Best regards,Irena Šimunić

Dear John,Thank you for taking the time to share your feedback with us. We truly value your input as it helps us enhance the overall experience for our guests.We sincerely apologize that the sea view from your room was limited due to overgrown trees. We understand the importance of a beautiful view, especially in a sea view room. We will certainly look into addressing the landscaping concerns to ensure that our guests can fully enjoy the picturesque surroundings.Regarding the absence of a fridge in your suite room, we apologize for any inconvenience this may have caused. We understand the importance of having a fridge for our guests' convenience. Please note that we offer fridges on a request basis. We regret that this information might not have been communicated effectively during your stay. In the future, we will make sure to provide clearer information about our amenities and services.We appreciate your feedback, and please be assured that we take it seriously. Our goal is to make every guest's stay enjoyable and comfortable. If there's anything else we can do to improve your experience or if you have any additional comments, please feel free to reach out to us directly.Thank you for choosing to stay with us. We hope to have the opportunity to welcome you back and provide you with a more satisfying experience.Warm regards,Irena Simunic

Dear valued guest,Thank you for sharing your feedback about your recent stay at our hotel. We appreciate your choice to stay with us and are grateful for your kind words about our staff's friendliness and their accommodating service. However, we deeply regret to learn that certain aspects of your experience did not meet your expectations.We apologize for the inconvenience you faced with the condition of the facility, particularly the issues with the patio doors and the absence of amenities such as a coffee maker. Your concerns regarding the dated aspects of the property are duly noted, and we take this seriously. We are continuously working on enhancing our facilities and your input helps us identify areas that require improvement.Regarding the hallway lights being on motion sensors, we understand your concern for safety and will consider alternative solutions to ensure our guests feel comfortable during their stay, especially at night. We're delighted to hear that you enjoyed the pool area and found the room spacious, offering a pleasant experience in that regard.At our hotel, we strive to provide the best possible experience for all our guests, and your feedback is invaluable in helping us achieve this goal. Rest assured, we'll review your comments with our management team to make necessary improvements and address the issues you've raised.We hope you will consider staying with us again in the future, giving us the opportunity to provide you with an even better experience.Warm regards,Hotel ManagementMarko Polo by Aminess

Dear Ms Catherine,Thank you for sharing your feedback on your recent experience at our hotel, and we're thrilled to hear that you had a great time, especially enjoying our aqua class! It's wonderful to know that you found the experience enjoyable.We take pride in offering a range of activities and amenities to enhance our guests' stay, and the positive response to our aqua class encourages us to continue providing engaging and enjoyable options for our guests.Should you have any further comments or suggestions, please don't hesitate to reach out. We look forward to the opportunity of welcoming you back in the future and ensuring another fantastic stay.Warm regards,

Dear Mr James,Thank you for taking the time to share your feedback on your recent stay at our hotel. We're pleased to hear that you found our location to be great and enjoyed the gorgeous views from our property. We're also glad to know that you found the room comfortable and clean.We appreciate your honesty about the room being a bit dated and the bathroom size being smaller than expected. Your feedback is important to us as it helps us identify areas where we can make improvements.It's fantastic to hear that despite these minor drawbacks, you would consider staying with us again. We value your loyalty, and we'll do our best to ensure your next stay is even more enjoyable.Should you have any specific suggestions or if there's anything we can do to make your future stay even better, please don't hesitate to let us know.Warm regards,Hotel ManagementMarko Polo by Aminess

Dear Ryszard,We would like to thank you for your trust in us.We hope you will give us the pleasure of hosting you again at our hotel.Warm regards,Aminess Marko Polo team

Thank you for choosing Aminess Hotel Marko Polo for your stay. We appreciate your feedback and we're glad to hear that you enjoyed the beautiful hotel pool. We apologize for any inconvenience you may have experienced with the dinner and breakfast buffet. We value your comments and will take them into consideration for future improvements. Regarding the staff, we apologize if not all members were as friendly as expected, and we'll address this internally. We understand that the location being about a mile from the old town made the hike back a bit challenging for you. We hope that despite these issues, you still had an overall pleasant stay with us. We appreciate your review and hope to have the opportunity to welcome you back in the future.

Dear Mr. Carlos,Thank you for your review and the time you took to give us feedback on your vacation. We are extremely happy to see you enjoyed your time here at Marko Polo by Aminess and that we were able to provide a perfect vacation. We hope you visit us again and let us be your hosts once more!Kind regards,Marko Polo by Aminess Hotel Management

Dear Maximo, Thank you for informing us about the unpleasant situation you experienced. We care about the opinion of every guest. We will carefully examine the circumstances and will involve all our team members in activities to improve our service. We sincerely hope that you have wonderful memories from Korčula Island, and we would be thrilled for you to visit us again at one of our hotels. Thank you for your trust. Kindest regards, Irena Simunic Marko Polo Hotel by Aminess

Dear Emma Charlotte, Thank you for taking the time to share your feedback. We are deeply disappointed to hear about the challenges you experienced during your time with us. We hold our team to the highest standards and regret that we did not meet those expectations. One of our core goals is for every guest to receive the same quality of service, and we thank you for pointing out the situation you experienced, which will help us focus on improving our service. We hope that, despite your unpleasant experience, you have brought home beautiful memories from Korčula. Kindest regards, Irena Šimunić Marko Polo by Aminess

Dear Mark, We sincerely regret that your experience was less than perfect. We care deeply about our guests and want to provide the most comfortable experience possible. We hope you give us another chance soon, so we can share a more positive experience. Kindest regards, Irena Šimunić Hotel Manager Marko Polo by Aminess

Dear Luz Maria, Aminess hotel Team would like to thank you for your visit. We would like to thank you also for your rating. It is our desire to meet the expectations of every guest with dedication, kindness, and professionalism, and we are sorry to hear that we failed to meet your expectations. We hope you will give us another chance. Kindest regards, Irena Šimunić Hotel Manager

Dear Andrea, We are saddened to hear about the unpleasant situation you experienced when visiting us. We are sorry you did not point out this problem to us while you were still staying at our facilities. Maybe that way we could have revealed the source of the problem as quickly as possible and enabled you to continue enjoying the level of service you deserve. We hope to see you again soon. Kindest regards, Irena Šimunić Hotel Manager

Dear Wayne, We would like to thank you so much for your five-star review. We are delighted to hear that you had a positive experience with us at Aminess Hotel. We appreciate a lot your detailed review and comments. It is very valuable to us. We will surely take it into consideration that we change our sunbeds as we would like that all of your experiences will be perfect next time. We hope you’ll visit us again soon. Kindest regards, Aminess Hotel Management

Liebe Hans, Das Team von Marko Polo freut sich jedes Mal, wenn es uns gelingt, alle Erwartungen unserer lieben Gäste zu erfüllen. Es bedeutet uns viel und bringt uns voran, noch besser zu werden! Wir wissen Ihre Bemühungen sehr zu schätzen, uns eine erstklassige Bewertung zu geben. Wir hoffen, Sie bald zu sehen und Sie werden uns wieder besuchen! Mit freundlichen Grüßen, Marko Polo von Aminess Management

Dear Valencia, We apologize for the uncomfortable situation caused by the behavior of our team member/s. Aminess Hotels & Campsites nurture a high level of corporate culture and guest service culture, and we make great effort to prevent this kind of situation. One of our core goals is for every guest to receive the same quality of service, and we thank you for pointing out the situation you experienced, which will help us focus on improving our service. We hope that, despite your unpleasant experience, you have brought home beautiful memories from Korčula. Kindest regards, Irena Šimunić Hotel Manager Marko Polo by Aminess