10/10 Excellent
Nathan
Nov 3, 2025
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nathan
Stayed 1 night in Oct 2025
Hyatt Place Richmond/Innsbrook
3.0 star property
Travelers start their day with a complimentary breakfast buffet, stay connected with free in-room WiFi, and enjoy efficient check-in at this welcoming hotel.
Choose dates to view prices
Photo gallery for Hyatt Place Richmond/Innsbrook
Hyatt Place Richmond/Innsbrook offers genuine hospitality with practical amenities. Energize at the 24-hour gym, enjoy the free breakfast buffet, connect with in-room WiFi, and use convenient dry cleaning services. The attentive staff consistently leaves a positive impression.
Reviews
7.87.8 out of 10
Good
Popular amenities
- Pet friendly
- Free WiFi
- Air conditioning
- Gym
The current price is ₩149,837
₩149,837
₩174,232 total
includes taxes & fees
Apr 1 - Apr 2
Room options
Available filters for rooms
Showing 5 of 5 rooms
View all photos for Standard Room, Multiple Beds (2 Double Beds with Sofa Bed)
Standard Room, Multiple Beds (2 Double Beds with Sofa Bed)
8.28.2 out of 10
Very good
24 reviews
(24 reviews)
Highlights
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
HDTV
Renovated in 2025
Blackout drapes/curtains
- 35 sq m
- 1 bedroom
- Sleeps 6
- 2 Double Beds and 1 Double Sofa Bed
View all photos for Standard Room, 1 King Bed with Sofa bed
Standard Room, 1 King Bed with Sofa bed
8.08.0 out of 10
Very good
57 reviews
(57 reviews)
Highlights
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
HDTV
Renovated in 2025
Premium bedding
- 35 sq m
- Sleeps 4
- 1 King Bed and 1 Double Sofa Bed
View all photos for Room, 1 King Bed, Accessible, Bathtub
Room, 1 King Bed, Accessible, Bathtub
9.49.4 out of 10
Exceptional
10 reviews
(10 reviews)
Highlights
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
HDTV
Renovated in 2025
Premium bedding
- 35 sq m
- Sleeps 2
- 1 King Bed
View all photos for Room, 1 King Bed (High Floor)
Room, 1 King Bed (High Floor)
7.67.6 out of 10
Good
9 reviews
(9 reviews)
Highlights
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
HDTV
Renovated in 2025
Premium bedding
- 35 sq m
- Sleeps 4
- 1 King Bed
View all photos for Room, Multiple Beds (High Floor)
Room, Multiple Beds (High Floor)
9.09.0 out of 10
Wonderful
10 reviews
(10 reviews)
Highlights
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
HDTV
Renovated in 2025
Blackout drapes/curtains
- 35 sq m
- 1 bedroom
- Sleeps 6
- 2 Double Beds and 1 Double Sofa Bed
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About the neighborhood
Located in Glen Allen, Hyatt Place Richmond/Innsbrook is in the city center. Travelers who have shopping on the agenda can visit Short Pump Town Center and Broad Street. Looking to enjoy an event or a game while in town? See what's going on at Robins Center, or consider a night out at Allianz Amphitheater at Riverfront. Practice your golf swing on a nearby course, or enjoy other activities in the great outdoors, such as hiking/biking trails in the area. Visit our Glen Allen travel guide
4100 Cox Rd, Glen Allen, VA, 23060
What's nearby
Short Pump Town Center3 min drive - 3.8 km
University of Richmond10 min drive - 11.2 km
Virginia Commonwealth University13 min drive - 20.1 km
Kings Dominion24 min drive - 46.1 km- Elk's Lodge4 min drive - 3.4 km
Getting around
- Richmond Staples Mill Road Station12 min drive
- Richmond Intl. Airport (RIC)27 min drive
Restaurants
- Wawa12 min walk
- Panera Bread9 min walk
- Starbucks5 min walk
- Capital Ale House2 min walk
- Chipotle Mexican Grill8 min walk
About this property
Hyatt Place Richmond/Innsbrook
Hotel remodeled in 2025 and located near Short Pump Town Center
You can look forward to a free breakfast buffet, a coffee shop/cafe, and a bar at Hyatt Place Richmond/Innsbrook. In addition to a 24-hour gym and a 24-hour business center, guests can connect to free in-room WiFi.
Additional perks include:
- Self parking (surcharge), express check-out, and express check-in
- Meeting rooms, a 24-hour front desk, and luggage storage
- A front-desk safe, a banquet hall, and smoke-free premises
- Guest reviews say great things about the helpful staff
Room features
All 124 rooms boast comforts such as premium bedding and laptop-friendly workspaces, as well as perks like air conditioning and separate sitting areas. Guest reviews speak well of the clean rooms at the property.
Extra amenities include:
- Bathrooms with designer toiletries and shower/tub combinations
- 42-inch HDTVs with premium channels and DVD players
- Wardrobes/closets, separate sitting areas, and mini fridges
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Property amenities
Internet
- Available in all rooms: Free WiFi and wired internet
- Available in some public areas: Free WiFi
Parking and transportation
- Uncovered self parking on site (USD 5 per night; includes in/out privileges)
- Wheelchair-accessible parking and van parking available
Food and drink
- Free buffet breakfast available daily 6:30 AM to 9:00 AM
- A bar/lounge
- A coffee shop/cafe
- A restaurant
- Snack bar/deli
Things to do
- 24-hour gym
- TV in common areas
Family friendly
- DVD player
- In-room crib
- Mini-fridge
- Snack bar/deli
Conveniences
- 24-hour front desk
- Luggage storage
- Safe at front desk
Guest services
- Housekeeping (once per stay)
Business services
- 1,195 square feet of conference space
- 24-hour business center
- Meeting rooms
Outdoors
- Picnic area
Accessibility
- If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- 4 accessible parking spaces
- Assistive listening devices
- Elevator
- Handrails in stairways
- Lever door handles
- Pool hoist on site
- Stair-free path to entrance
- Thin carpet in room
- Visual alarms in hallways
- Well-lit path to entrance
- Wheelchair accessible (may have limitations)
- Wheelchair-accessible business center
- Wheelchair-accessible parking
- Wheelchair-accessible path of travel
- Wheelchair-accessible path to elevator
- Wheelchair-accessible pool
- Wheelchair-accessible registration desk
- Wheelchair-accessible van parking
More
- 1 building
- 6 floors
- Banquet hall
- Renovated entire property - March 2025
- Smoking not allowed
Room amenities
Bedroom
- Blackout drapes
- Free crib
- Premium bedding
Bathroom
- Designer toiletries
- Hair dryer
- Private bathroom
- Shampoo
- Shower/bathtub combination
- Soap
- Toilet paper
- Toothbrush and toothpaste (on request)
- Towels provided
Entertainment
- 42-inch flat-screen TV with premium cable channels
- DVD player
- MP3 dock
- Pay movies
Food and drink
- Coffee/tea maker
- Mini-fridge
More
- Air conditioning (climate-controlled)
- Connecting rooms available
- Desk
- Free local calls
- Heating (climate-controlled)
- Iron/ironing board
- Laptop workspace
- Phone
- Separate sitting area
Policies
Check-in
Check-in start time: 3 PM; Check-in end time: 1:00 AM
Express check-in available
Minimum check-in age: 21
Check-out
Check-out before 11 AM
Contactless check-out available
Express check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets allowed for an extra charge of USD 100 per accommodation, per stay (maximum USD 175 per stay), plus a one-time cleaning fee of USD 100
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation
Children and extra beds
Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property
Property payment types
Important information
Optional extras
- Uncovered self parking fee: USD 5.00 per night (in/out privileges)
- Pet fee: USD 100 per accommodation, per stay (maximum USD 175 per stay) plus USD 100 one-time cleaning fee
- Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
We should mention
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The photos in this description reflect the brand standard and are provided for illustrative purposes only
Property is also known as
Hyatt Place Richmond/Innsbrook
Hyatt Place Richmond/Innsbrook Glen Allen
Hyatt Place Richmond/Innsbrook Hotel
Hyatt Place Richmond/Innsbrook Hotel Glen Allen
Glen Allen Hyatt
Hyatt Glen Allen
Hyatt Place Richmond Innsbrook
Hyatt Place Richmond/Innsbrook Hotel
Hyatt Place Richmond/Innsbrook Glen Allen
Hyatt Place Richmond/Innsbrook Hotel Glen Allen
Frequently asked questions
Is Hyatt Place Richmond/Innsbrook pet-friendly?
Yes, this hotel allows dogs (limit 2 total) with a maximum weight of up to 50 lbs per pet. There's a fee of USD 100 per accommodation, per stay. A cleaning fee of USD 100 also applies. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.
How much does it cost to stay at Hyatt Place Richmond/Innsbrook?
As of Mar 9, 2026, prices found for a 1-night stay for 2 adults at Hyatt Place Richmond/Innsbrook on Apr 1, 2026 start from ₩149,837, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking?
Self parking is available for USD 5.00 per night.
What time is check-in at Hyatt Place Richmond/Innsbrook?
Check-in start time: 3 PM; Check-in end time: 1:00 AM.
What time is check-out at Hyatt Place Richmond/Innsbrook?
Check-out is at 11 AM.
Where is Hyatt Place Richmond/Innsbrook located?
Located in the heart of Glen Allen, this hotel is 1.7 mi (2.8 km) from Elk's Lodge and 2.5 mi (4 km) from Short Pump Town Center. Virginia Hospital & Health and Bowlero West End are also within 6 mi (10 km).
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
Have a question?
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Reviews
Hyatt Place Richmond/Innsbrook Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.8
Cleanliness
8.0
Location
8.4
Staff & service
7.6
Property conditions & facilities
Rating 10 - Excellent. 434 out of 1000 reviews
10 - Excellent
434
Rating 8 - Good. 243 out of 1000 reviews
8 - Good
243
Rating 6 - Okay. 150 out of 1000 reviews
6 - Okay
150
Rating 4 - Poor. 88 out of 1000 reviews
4 - Poor
88
Rating 2 - Terrible. 85 out of 1000 reviews
2 - Terrible
85
Reviews
10/10 Excellent
Maria
Dec 2, 2025
Liked: Cleanliness, amenities, property conditions & facilities
The staff and the room were perfect.
Maria
Stayed 1 night in Dec 2025
8/10 Good
Lisa
Jan 28, 2026
Liked: Cleanliness, property conditions & facilities
Room was clean. Complimentary breakfast was okay. TV programming was very limited.
Lisa
Stayed 2 nights in Jan 2026
10/10 Excellent
I-Tuere
Dec 1, 2025
Liked: Staff & service
The staff were all so nice and helpful
I-Tuere
Stayed 2 nights in Nov 2025
10/10 Excellent
Jennifer
Nov 13, 2025
Liked: Cleanliness, staff & service, amenities
Clean room, very nice staff and a great breakfast. It was super crowded with students but still managed very well for those of us who were just travelling with our families.
Jennifer
Stayed 1 night in Nov 2025
8/10 Good
Yusuf
Dec 10, 2025
Liked: Cleanliness, amenities, property conditions & facilities
Nice Room
Yusuf
Stayed 2 nights in Nov 2025
10/10 Excellent
Reginald
Nov 3, 2025
Liked: Cleanliness, amenities, property conditions & facilities
Excellent breakfast
Reginald
Stayed 1 night in Nov 2025
10/10 Excellent
Michelle
Oct 5, 2025
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
room was very clean and the front desk was very helpful with recommendations on where to eat in the local area and customer service was outstanding
Michelle
Stayed 1 night in Sep 2025
10/10 Excellent
Jane Elyce
Dec 4, 2025
Liked: Cleanliness, amenities, property conditions & facilities
Bob was excellent- friendly, welcoming and fast. Appreciated the kind welcome after a long day.
Jane Elyce
Stayed 1 night in Dec 2025
8/10 Good
JaTaen
Nov 18, 2025
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, good breakfast, helpful staff. Only complaint is that the shower was very small. I would stay again, but request an accessible room.
JaTaen
Stayed 1 night in Nov 2025
8/10 Good
Terri
Oct 19, 2025
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacious room. Convenient location. Pleasant staff.
Terri
Stayed 2 nights in Oct 2025
10/10 Excellent
sam
Sep 13, 2025
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff we came into contact with very friendly and helpful. Hotel was clean. Breakfast was standard hotel breakfast, but was good.
sam
Stayed 1 night in Sep 2025
10/10 Excellent
Stacey
Sep 1, 2025
Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location for the west end of Richmond. Convenient, nice property.
Stacey
Stayed 2 nights in Jul 2025
10/10 Excellent
Bruce
Nov 4, 2025
Liked: Cleanliness, amenities, property conditions & facilities
The room was PERFECT !!!!! Thank you so much for guiding us to this hotel. It was so close to the Tin Pan music venue and just a nice clean spacious room. The breakfast was good, all though could have used a little more heat to keep it warm. But all i all , it was good !
Hyatt Place is one of our most favorite hotels to stay at !!!
Bruce
Stayed 1 night in Oct 2025
10/10 Excellent
Letitia
Jun 12, 2025
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was really big and the breakfast was great.
Letitia
Stayed 1 night in Jun 2025
10/10 Excellent
Donna
May 4, 2025
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect hotel for our family.
Donna
Stayed 1 night in May 2025
8/10 Good
Vince
Jun 23, 2025
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was quiet, and the staff was friendly and helpful
Vince
Stayed 3 nights in Jun 2025
10/10 Excellent
Kim
Jun 30, 2025
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We enjoyed our stay. Rooms are clean and staff super friendly and helpful. Breakfast was good also.
Kim
Stayed 2 nights in Jun 2025
8/10 Good
Allan
Oct 26, 2025
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
VCU Open House visit
Came up for a VCU open house, needed a little extra space with a pullout sofa bed. Thw first room we checked into had a slight issue and management quickly changed rooms. Hotel staff was extremely friendly. The location is great, 5 minutes from Short Pump and 20 minutes from downtown Richmond
Allan
Stayed 1 night in Oct 2025
10/10 Excellent
Kendra
Jun 15, 2025
Liked: Cleanliness, staff & service, property conditions & facilities
Conveniently located, renovated, decent
Kendra
Stayed 1 night in Jun 2025
10/10 Excellent
Tymeca
Jun 15, 2025
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was so friendly and helpful. My room was very comfortable and breakfast was great.
Tymeca
Stayed 1 night in Jun 2025
8/10 Good
Roberto
May 2, 2025
Liked: Cleanliness, staff & service
The staff were amazing, the lady at the front desk was very helpful and polite.
Roberto
Stayed 1 night in Apr 2025
10/10 Excellent
Colin
May 18, 2025
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a 4 night stay here and it was very good overall. Great location and surprisingly walkable to some decent dining and other shops. Felt safe, nice parking, and quiet area.
Colin
Stayed 4 nights in May 2025
10/10 Excellent
Verified traveler
Apr 14, 2025
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was very clean with a freat staff.
Verified traveler
Stayed 1 night in Apr 2025
4/10 Poor
Larry
Sep 16, 2025
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the staff, but they are limited by polices of Hyatt!
Larry
Stayed 14 nights in Aug 2025