외관

홀리데이 인 익스프레스 호텔 & 스위트 루이스버그, IHG 호텔 여행 후기

2.5 out of 5

이용 후기

8.8

훌륭해요

평점 10 - 훌륭해요. 759개 이용 후기 중 451개" "
평점 8 - 좋아요. 759개 이용 후기 중 219개" "
평점 6 - 괜찮아요. 759개 이용 후기 중 47개" "
평점 4 - 별로예요. 759개 이용 후기 중 24개" "
평점 2 - 너무 별로예요. 759개 이용 후기 중 18개" "

9.2/10

청결 상태

9.0/10

직원 및 서비스

8.4/10

편의 시설/서비스

9.0/10

숙박 시설 상태 및 시설

8.8/10

친환경

이용 후기

10/10 - 훌륭해요

Alyson

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice overnight stay
2024년 3월에 1박 숙박함
답변 제공: Lisa Ayers, General Manager 님, 2024년 3월 26일
Thank you for staying at the Holiday Inn Express here in Lewisburg, WV. If you are ever in our area again, please consider us for your lodging needs.

10/10 - 훌륭해요

Leonard

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Lisa Ayers, General Manager 님, 2024년 3월 18일
Thank you for staying with us at the Holiday Inn Express, Lewisburg. We hope to see you again

8/10 - 좋아요

Donald

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2024년 3월에 2박 숙박함
답변 제공: Lisa Ayers, General Manager 님, 2024년 3월 6일
Thank you for staying with us at the Holiday Inn Express in Lewisburg. We hope that if you are ever in the area again, you will consider us for your lodging needs.

10/10 - 훌륭해요

Erica

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything was very clean, everyone was super friendly!
2024년 2월에 1박 숙박함
답변 제공: Lisa Ayers, General Manager 님, 2024년 2월 12일
Thank You for your feedback regarding our Holiday Inn Express. We strive to provide clean comfortable rooms, along with a warm and friendly atmosphere. Please come stay with us again if you are ever in the area.

10/10 - 훌륭해요

Sandra

2024년 1월에 1박 숙박함
답변 제공: Lisa Ayers, General Manager 님, 2024년 3월 26일
Thank you for staying at the Holiday Inn Express.If you are ever in our area again, please consider us for your lodging needs.

8/10 - 좋아요

John

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Lisa Ayers, General Manager 님, 2024년 1월 6일
Thank you for staying with us at the Holiday Inn Express.We hope you enjoyed your stay, and if you are ever in our area again, we would love to have you back.

10/10 - 훌륭해요

Paul

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Lisa Ayers 님, 2024년 1월 6일
Thank you for you staying with us at the Holiday Inn Express, Lewisburg, WV. We hope to see you again soon

10/10 - 훌륭해요

Claudia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 6박 숙박함
답변 제공: Lisa Ayers 님, 2024년 1월 6일
Thank you for your feedback regarding the Holiday Inn Express, Lewisburg, WV. We hope you enjoyed your stay.

4/10 - 별로예요

Deborah

단체 여행, 연인과의 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태
The floor in the room was dirty and sticky. The mattress was a joke. There was an dirty old chair that needed to see the dumpster.
답변 제공: Lisa Ayers, General Manager 님, 2024년 2월 12일
Thank you for your feedback for your stay back in October of 2023. We apologize for the inconvenience you experience during your stay. We value your feedback and we will share this with our staff and use it as a learning experience to better ensure that every guest receives a memorable stay experience.

10/10 - 훌륭해요

Julia

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Easy and professional check in.
2023년 11월에 1박 숙박함
답변 제공: Lisa Ayers, General Manager 님, 2023년 12월 5일
Thank You for your feedback regarding our Holiday Inn Express here in Lewisburg, WV. We strive to provide clean, comfortable rooms with a warm and friend atmosphere. We hope that if you are ever in our area again, you will consider us for your lodging needs

10/10 - 훌륭해요

Margaret

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
At home away from home at Holiday Inn Express
Accommodations were clean & very comfortable. Staff was friendly and helpful
2023년 11월에 1박 숙박함
답변 제공: Lisa Ayers, General Manager 님, 2023년 12월 5일
Thank You for your feedback regarding our Holiday Inn Express, here in Lewisburg, WV. We strive to provide clean, comfortable rooms along with a warm and friendly atmosphere. We hope that if you are ever in our area again, you'll will consider us for your lodging needs.

10/10 - 훌륭해요

Nicholas

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 11월에 1박 숙박함
답변 제공: Lisa Ayers, General Manager 님, 2023년 12월 5일
Thank you for staying at Holiday Inn Express, Lewisburg,

10/10 - 훌륭해요

Summer

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
above and beyond
The staff were very friendly. I left something behind and they were nice enough to contact me regarding the item, offering to mail it to my address. They answered right away, when I was able to call back, and I retrieved my belonging before leaving town. It’s the small acts of kindness that go a long way for me.
2023년 11월에 1박 숙박함
답변 제공: Lisa Ayers, General Manager 님, 2023년 12월 5일
Thank You for your feedback regarding our Holiday Inn Express here in Lewisburg. We are very happy that we were able to help you out with your lost item and return it to you. If you are ever in our area again, please consider us for your lodging needs.

10/10 - 훌륭해요

Ryan

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The room was large and roomy. Breakfast was good. Overall a great stay.
2023년 11월에 1박 숙박함
답변 제공: Lisa A 님, 2023년 11월 4일
Dear Ryan, Thank you so much for your stay at our property. We hope you will visit us again in the future! Please reach out with any questions or concerns, Thank you!

8/10 - 좋아요

Katherine

2023년 10월에 1박 숙박함
답변 제공: Lisa A 님, 2023년 10월 14일
Dear Katherine, Thank you so much for your review! Please reach out to a management team member with any questions or concerns!Thank you!

2/10 - 너무 별로예요

Sandra

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
The pool is down for renovations, but no discount. It already cost over $240 for one night plus a $50 fee for a pet. Astronomical. One night quick stay. Ridiculous.
2023년 10월에 1박 숙박함
답변 제공: Lisa A 님, 2023년 10월 8일
Dear Sandra, we are sorry about the pool and spa facilities being closed for renovations. We are very eager for them to open soon! Please reach out to a management team member with any questions or concerns!

10/10 - 훌륭해요

Kimberly

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice place. Comfortable beds. Good breakfast.
2023년 9월에 1박 숙박함
답변 제공: Lisa A 님, 2023년 10월 1일
Dear Kimberly, Thank you for your review of our property. We use feedback such as yours to improve our hotel, please reach out to a management team member with any questions or concerns! Thank you!

10/10 - 훌륭해요

Mary

2023년 9월에 1박 숙박함
답변 제공: Lisa A 님, 2023년 10월 27일
Dear Mary, Thank you so much for your review of our property! Please contact a management team member with any questions or concerns! Thank you!

8/10 - 좋아요

Benjamin

2023년 9월에 1박 숙박함
답변 제공: Lisa A 님, 2023년 9월 28일
Dear Benjamin, than you for your feedback regarding your stay! We use feedback such as yours to constantly improve our hotel, we hope to see you again in the future! Thank you!

6/10 - 괜찮아요

Nancy

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 편의 시설/서비스
Was not informed pool and hot tub was not open before booking facility which was a big reason we booked it
2023년 9월에 1박 숙박함
답변 제공: Lisa A 님, 2023년 9월 18일
Dear Nancy, We are very sorry about our pool and spa facilities being closed during your stay. We are very eager to get them up and running soon! Please reach out to a management team member with any further questions or concerns. Thank you!

8/10 - 좋아요

Lisa

2023년 9월에 1박 숙박함
답변 제공: Lisa A 님, 2023년 10월 8일
Dear Lisa, thank you for your review of our property! Please reach out to a management team member with any questions or concerns. Thank you!

8/10 - 좋아요

Henry 님, Wheeling

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice staff. Pool and spa were closed for repairs. Breakfast was pretty decent.
2023년 9월에 1박 숙박함
답변 제공: Lisa A 님, 2023년 9월 18일
Dear Henry, thank you for your review regarding your stay. We are very sorry the pool and spa facilities were closed for renovations, we are very eager to get those facilities up and running soon. Please reach out with any questions or concerns.

10/10 - 훌륭해요

Jessica

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This was a nice hotel. Fairly clean and well maintained. The breakfast was pretty nice!
2023년 9월에 1박 숙박함
답변 제공: Lisa A 님, 2023년 9월 10일
Dear Jessica, thank you for your review. We are thrilled to hear you had a nice stay at our property! We hope you will stay with us again again in the future, please reach out to our property with any questions or concerns!

6/10 - 괜찮아요

Angela

아이를 동반한 가족 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Because I booked this reservation for the hotel with a pool and when we got to the hotel to check-in the pool was closed for repairs. They should’ve had that on the website cause I would’ve bet with a different hotel. I couldn’t cancel this reservation cause I wouldn’t have gotten a refund.
2023년 9월에 1박 숙박함
답변 제공: Lisa A 님, 2023년 9월 4일
Dear Angela, thank you for choosing our hotel, we are very sorry the pool and spa facilities were closed during your stay. We hope to have them opened soon, we hope you will stay with us again in the future! Please reach out with any questions or concerns!

10/10 - 훌륭해요

Mindy 님, Centerville

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Checkin was quick and the very comfy beds were such a relief after we had been to a couple of other hotels this week.
2023년 8월에 1박 숙박함
답변 제공: Lisa A 님, 2023년 9월 4일
Dear Mindy, Thank you for your positive feedback, we use feedback such as yours to improve our hotel, thank you again for choosing our property! Please reach out with any questions or concerns!

10/10 - 훌륭해요

David

2023년 8월에 2박 숙박함
답변 제공: Lisa A 님, 2023년 9월 10일
Dear David, thank you for your review! We use feedback such as yours to improve our property. We hope to see you again in the future, please reach out to our property with any questions or concerns regarding your stay. Thank you!

2/10 - 너무 별로예요

Miranda

2023년 7월에 1박 숙박함
답변 제공: Lisa A 님, 2023년 9월 4일
Dear Miranda, We are sorry you experienced a problem during your stay, we use feedback such as your to improve our hotel. Please contact our hotel with any questions or concerns you may have, thank you!

10/10 - 훌륭해요

Ira

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 7월에 1박 숙박함
답변 제공: Tyler B 님, 2023년 8월 4일
Dear Ira, thank you for your review regarding your stay at our property. We use feedback such as yours to improve our hotel!

10/10 - 훌륭해요

Debra

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 7월에 1박 숙박함
답변 제공: Tyler B 님, 2023년 7월 30일
Dear Debra, thank you for your positive feedback, we use feedback such as yours to improve our hotel. Please reach out to a management team member with any questions or concerns.

8/10 - 좋아요

James

2023년 7월에 1박 숙박함
답변 제공: Tyler B 님, 2023년 8월 18일
Dear James, thank you for review! Please reach out to a management team member with any questions or concerns, Thank you!

6/10 - 괜찮아요

Christy

아이를 동반한 가족 여행, 가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태
I would say this was an average hotel. Pool was down for maintenance. It was ok.
2023년 7월에 1박 숙박함
답변 제공: Tyler B. 님, 2023년 7월 24일
Dear Christy, thank you for staying at our property, we are very sorry our pool and spa facilities were closed for renovations. We use feedback such as yours to improve out hotel, please reach out to a management team member with any questions or concerns. Thank you!

10/10 - 훌륭해요

Rama

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
-
2023년 7월에 3박 숙박함
답변 제공: Tyler B. 님, 2023년 7월 23일
Dear Rama, thank you for choosing our hotel, please reach out to a management team member with any questions or concerns. thank you!

10/10 - 훌륭해요

Stephanie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very clean room, with free on-property parking and an excellent free breakfast!
2023년 7월에 1박 숙박함
답변 제공: Tyler B. 님, 2023년 7월 23일
Hello Stephanie, thank you for staying at our property, we use feedback such as yours to continuously improve our hotel! Please reach out with any questions or concerns, thank you!

10/10 - 훌륭해요

Terri

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
It was a very pleasant stay. The room was great!! Only thing we took our swimsuits and the pool and hot tub was closed 😞 but everything has to be up dated👍at some point.
2023년 7월에 1박 숙박함
답변 제공: Tyler B. 님, 2023년 7월 23일
Hello Terri, we are happy to hear you had a nice stay at our property, we are however sorry our pool and spa facilities were closed for renovations. Please reach out to a management team member with any questions or concerns. Thank you!

10/10 - 훌륭해요

Anne-Marie

2023년 6월에 1박 숙박함
답변 제공: Tyler B. 님, 2023년 7월 23일
Dear Anne-Marie, thank you for choosing our hotel! Please reach out to a member of our management team with any questions or concerns. Thank you!

2/10 - 너무 별로예요

Jeannie

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
NOTHING!. THEY HAD NO POOL OR HOT TUB. THEY REFUSE TO ALLOW ME TO SWITCH TO ANOTHER HOTEL OWNED BY THEM, OR TO ALLOW ME TO SWIM THERE. THEY DID NOT LOWER THE RATE FOR THE NO POOL. IT IS SUMMER PEOPLE. GET A POOL!!!
2023년 6월에 1박 숙박함
답변 제공: Tyler B. 님, 2023년 7월 23일
Hello Jeannie, we are very sorry our pool and spa facilities were closed for renovations. Please reach out to a management team member with any further questions or concerns. Thank you!

4/10 - 별로예요

실제 이용하신 고객

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Dirty
The desk staff were extremely pleasant and very accommodating but the cleaning staff needs some serious work. It was very clear the room had not been cleaned properly. Trash was left in the refrigerator and the floors were disgusting. It would take serious improvement for me to stay here again. Shame, too, because I usually like Holiday Inn Express.
2023년 6월에 1박 숙박함
답변 제공: Tyler B. 님, 2023년 7월 23일
Dear Anonymous, we are very sorry to hear we didn't meet your expectations. We use feedback such as yours to improve our hotel everyday. Please reach out to a management team member with any further questions or concerns. Thank you!

8/10 - 좋아요

Bryan

가족 여행
좋아요: 청결 상태, 직원 및 서비스
We have stayed at this property two years ago and it was still nice but at 7 am someone turned a fire alarm on and woke us up other than that the stay was good
2023년 6월에 1박 숙박함
답변 제공: Tyler B. 님, 2023년 7월 23일
Dear Bryan, thank you for your loyalty, we use feedback such as yours to improve out hotel! Please contact a management team member with any questions or concerns. Thank you.

10/10 - 훌륭해요

Sherry

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very nice.
2023년 6월에 1박 숙박함
답변 제공: Tyler B. 님, 2023년 7월 23일
Dear Sherry, thank you for staying at our property, we use feedback such as yours to improve our hotel! Please reach out to our management team with any questions or concerns. Thank you!

10/10 - 훌륭해요

Christina

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 6월에 1박 숙박함
답변 제공: Tyler B. 님, 2023년 7월 23일
Hello Christina, Thank you for the generous review, we use feedback such as yours to improve our hotel! Please reach out to a member of our management team with any questions or concerns. Thank you!

8/10 - 좋아요

Rebecca

가족 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Set back from the main road a bit so was quiet.
2023년 5월에 3박 숙박함
답변 제공: Tyler B. 님, 2023년 7월 23일
Hello Rebecca, thank you for your review! We use feedback such as yours to improve our hotel, please reach out to a management team member with any questions or concern! Thank you!

4/10 - 별로예요

Evelin

아이를 동반한 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Blank
2023년 5월에 1박 숙박함
답변 제공: Tyler B. 님, 2023년 7월 23일
Hello Evelin, thank you for choosing our hotel! We use feedback such as yours to help improve our hotel. Please reach out to a management team member with any further questions or concerns. Thank you!

10/10 - 훌륭해요

Nancy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 5월에 1박 숙박함
답변 제공: Tyler B. 님, 2023년 7월 23일
Hello Nancy, thank you for your review of our property. Please reach out to a member of our management team with any questions or concerns. Thank you.

10/10 - 훌륭해요

Beijin 님, Lakeland

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice hotel for a reasonable price
2023년 4월에 1박 숙박함
답변 제공: Tyler B. 님, 2023년 7월 23일
Dear Beijin, thank you for choosing our property! We use feedback such as yours to improve our hotel. Please reach out to a member of our management team with any questions! Thank you!

10/10 - 훌륭해요

William

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 4월에 1박 숙박함

2/10 - 너무 별로예요

Candy

좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
Pool / Jacuzzi renovations
I think it’s terrible business to not let let customers know on hotels.con that the pool and jacuzzi are being renovated!
2023년 4월에 1박 숙박함

10/10 - 훌륭해요

EDWARD

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 4월에 1박 숙박함

8/10 - 좋아요

Colette

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Nice property Newly renovated.
Nice property & newly renovated. We chose it in part because of the indoor pool; however, we arrived to learn the pool & hot tub were closed for renovations. It would have been nice to know that up front. That said, the room was comfortable, the staff friendly & we really loved the included breakfast! Really great offerings.
2023년 4월에 1박 숙박함

10/10 - 훌륭해요

Mary

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 4월에 1박 숙박함

10/10 - 훌륭해요

Leslie

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff at this property were very nice and knew what they were doing. And they went out of their way to get us things. Thanks so much.
2023년 3월에 6박 숙박함