야외 수영장

데이즈 인 바이 윈덤 플로리다 시티 여행 후기

2.5 out of 5

이용 후기

6.0
평점 10 - 훌륭해요. 1000개 이용 후기 중 201개" "
평점 8 - 좋아요. 1000개 이용 후기 중 191개" "
평점 6 - 괜찮아요. 1000개 이용 후기 중 192개" "
평점 4 - 별로예요. 1000개 이용 후기 중 179개" "
평점 2 - 너무 별로예요. 1000개 이용 후기 중 237개" "

5.8/10

청결 상태

6.8/10

직원 및 서비스

5.6/10

편의 시설/서비스

5.8/10

숙박 시설 상태 및 시설

5.8/10

친환경

이용 후기

10/10 - 훌륭해요

hong seok 님, 부산

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
공항에서 가까워서 1박하기 참 좋았습니다
깨끗하고 편안한 호텔 이었습니다.
2019년 4월에 1박 숙박함
답변 제공: General Manager 님, 2019년 5월 18일
Dear Hong, We are delighted that you chose to be a part of the Days Inn Florida City family for a night. It was an honor to provide you with clean and comfortable accommodations and an ideal location near the airport. We hope to have you back soon.

10/10 - 훌륭해요

William

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice clean and pleasant check in
2024년 4월에 4박 숙박함
답변 제공: Hotel Manager 님, 2024년 4월 23일
Dear William,Thank you for the excellent rating and positive feedback! We're delighted to hear that you had a very nice, clean, and pleasant check-in experience. Providing a welcoming and efficient check-in process is important to us, and we're thrilled that we met your expectations. We hope to have the pleasure of hosting you again soon for another enjoyable stay!Sincerely, Hotel Manager

4/10 - 별로예요

Rolando

별로예요: 편의 시설/서비스
,
2024년 4월에 2박 숙박함
답변 제공: Manager 님, 2024년 4월 20일
Hello Rolando,We appreciate your feedback and regret to hear that your experience fell short of expectations. We value all guest comments and will address the issues you've highlighted with our team for improvement. Thank you for bringing these matters to our attention, as we strive to enhance our services for future guests.

6/10 - 괜찮아요

Donna

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
In a noisy hard to access area. Outside area of hotel looked very worn-out. The room was large and clean.
2024년 4월에 3박 숙박함
답변 제공: Hotel Manager 님, 2024년 4월 18일
Dear Donna,Thank you for sharing your experience with us. We're glad to hear that you found your room spacious and clean. We apologize for any inconvenience caused by noise and accessibility issues in the surrounding area. Your feedback is valuable, and we will use it to improve our services and facilities. We hope to have the opportunity to welcome you back for a more enjoyable stay in the future.Sincerely, Hotel Manager

10/10 - 훌륭해요

Dilraj 님, Bronx

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything okay
2024년 3월에 3박 숙박함
답변 제공: Hotel Manager 님, 2024년 4월 17일
Dear Dilraj,Thank you for your perfect rating! We're delighted to hear that everything was okay during your stay with us. Your satisfaction is our priority, and we're glad that we met your expectations. We hope to welcome you back for another wonderful stay in the future! Sincerely, Hotel Manager

4/10 - 별로예요

Yarelys

연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Nos hospedamos 4 días, el desayuno estaba muy bueno y el personal super amable pero deberían estar más al pendiente de las personas que tienen allí , mucho ruido en los pasillos comida latas y basura por los alrededores ropa tendida por donde quiera y es que al parecer allí hay personas que esa es su residencia, llegar en la noche y ver a todos sentados afuera y mirar a los huéspedes raro es incómodo…. Por lo demás pues está bien al menos yo no vuelvo. Ojalá lo puedan solucionar
2024년 4월에 3박 숙박함
답변 제공: Hotel Manager 님, 2024년 4월 17일
Dear Yarelys,Thank you for sharing your feedback with us. We're glad to hear that you enjoyed the breakfast and found our staff to be friendly. However, we apologize for the inconvenience caused by the noise in the hallways and the presence of garbage and individuals who may not be guests. Maintaining a peaceful and clean environment for all our guests is a priority, and we will address these issues promptly to ensure a more comfortable experience for everyone. Your comments are valuable to us, and we appreciate your honesty. We hope to have the opportunity to improve and provide you with a better experience in the future.Sincerely, Hotel Manager

10/10 - 훌륭해요

Luis

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Estás bien para el precio que pague por la habitación,pero hay muchos ruido del lado de la US-1
2024년 4월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 4월 17일
Dear Luis,Thank you for your feedback and perfect rating! We're glad to hear that you found our hotel okay for the price paid for the room. We apologize for any inconvenience caused by noise from the US-1 side. Your feedback is valuable to us, and we'll do our best to address this issue to improve the quality of our guests' stay. We appreciate your understanding and hope to welcome you back for another great stay in the future!Sincerely, Hotel Manager

10/10 - 훌륭해요

Latisha

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 15일
Hello Latisha,We are thrilled to hear that you had an exceptional experience during your stay with us! We look forward to welcoming you back soon for another amazing stay.

2/10 - 너무 별로예요

William

아이를 동반한 가족 여행, 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The front desk staff was rude when we addressed our concerns. Their was cigarettes marks all over our sheets. Their was hair in our showers and our trash was already half filled when we got the room. One of the worst experiences
2024년 4월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 4월 12일
Dear William,We apologize sincerely for the unacceptable experience you had during your stay. Your feedback regarding the rude behavior of the front desk staff, the cleanliness issues with the sheets and shower, as well as the state of the room upon arrival, is deeply concerning and does not meet the standards we strive to uphold. We take your comments seriously and will address these issues with our team to ensure such incidents are not repeated in the future. Your comfort and satisfaction are our top priorities, and we regret that we fell short in providing a positive experience for you. We appreciate your feedback and the opportunity to improve our services.Sincerely, Hotel Manager

6/10 - 괜찮아요

Nadine 님, Muellheim

아이를 동반한 가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Wahnsinnig laut, die ganze Nacht durch. Ist halt direkt an einer Kreuzung mit viel Stau und Gehupe. Dauernd roch es im Zimmer nach Gekiffe. Wir fühlten uns in beiden Days Inn auf unserer 2.5 Wöchigen Reise beide Male etwas unsicher. Schlecht; Frühstück macht um 9am bereits zu, einige Familien gingen somit mit leeren Händen wieder. Einzig der Kaffee blieb die ganze Zeit. Wir würden kein Days Inn wieder buchen.
2024년 4월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 4월 12일
Dear Nadine,We're deeply sorry to hear about the numerous issues you encountered during your stay. Your feedback regarding the noise disturbances from traffic, the smell of weed, and feeling unsafe is concerning, and we apologize for any discomfort caused. Please note that we never condone things such as weed in our hotel or on our premises .Additionally, we regret that our breakfast service did not meet your expectations, and we understand the inconvenience caused by its early closure. We take your comments seriously and will address these issues internally to prevent similar incidents from occurring in the future. Your satisfaction and safety are our top priorities, and we're disappointed to hear that we fell short of meeting your expectations. We appreciate your feedback and the opportunity to improve our services.Sincerely, Hotel Manager

6/10 - 괜찮아요

Jana

가족 여행
좋아요: 청결 상태
Schöne Bilder im Internet, was dem vorgefundenen Zimmer nicht entsprach. Zimmerservice musste selber angesprochen werden, das Handtücher gewechselt werden und sauber gemacht wird.
2024년 3월에 4박 숙박함
답변 제공: Hotel Manager 님, 2024년 4월 4일
Dear Jana,We apologize for any discrepancy between the pictures on the internet and the actual room you found during your stay. We strive to accurately represent our accommodations online and regret any inconvenience this may have caused. Additionally, we're sorry to hear about the issue with room service and the need to address it yourself. Your feedback is valuable to us, and we will use it to address these issues and improve our services for our guests in the future. Please visit us again.Sincerely, Hotel Manager

6/10 - 괜찮아요

Elizabeth 님, Key West

반려동물 동반 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The bed seemed new and was clean and well-made, but the property and grounds were in a sorry state. It’s inexpensive, so you get what you pay for.
2024년 3월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 4월 2일
Dear Elizabeth,Thank you for sharing your feedback with us. We're pleased to hear that you found the bed comfortable and well-maintained. However, we apologize for any disappointment regarding the condition of the property and grounds. We strive to provide a pleasant environment for all our guests, and we will take your comments into consideration for future improvements. We value your input and hope to have the opportunity to welcome you back in the future.Sincerely, Hotel Manager

4/10 - 별로예요

Steven

연인과의 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
There were rusty parts of metal in our shower. We didn't get into the airport until late and the directions on the paper said we couldn't check after 10:00PM so we stayed at a different hotel, The we got there and the room was just dirty feeling. the bed was uncomfortable and there was a piece of rusty metal in the shower. The people outside were smoking and yelling and it just made us feel uncomfortable. We left in the morning and got a different hotel in Miami. So we basically stayed 1 night out of the 4 we paid for. Very sad.
2024년 3월에 4박 숙박함
답변 제공: Manager 님, 2024년 4월 2일
Hello Steven, We apologize for the inconveniences you encountered during your stay and appreciate your feedback. Your concerns will be shared with the appropriate teams for review. Please feel free to reach out to our management directly to further discuss your experience.

4/10 - 별로예요

Juliana

아이를 동반한 가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The humidity inside ,like mold smell
2024년 3월에 3박 숙박함
답변 제공: Manager 님, 2024년 4월 2일
Hello Juliana, We regret to learn about your experience with the humidity and mold smell. We advise all future guests to reach out directly to management with any concerns during their stay. Your feedback is valuable as we continuously strive to improve our guests' experiences.

2/10 - 너무 별로예요

Richard

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This place is a dump
2024년 3월에 1박 숙박함
답변 제공: Guest Relations Management 님, 2024년 3월 30일
Hi Richard! We're deeply sorry to hear about your negative experience during your stay. Providing a comfortable and enjoyable experience for our guests is our priority, and we're disappointed to learn that we fell short of your expectations. Your feedback is important to us, and we take it seriously. We will address the issues you've raised to ensure they are resolved promptly. If you would like to discuss your experience further or if there's anything we can do to make it right, please don't hesitate to reach out to us directly. We hope to have the opportunity to regain your trust in the future.

4/10 - 별로예요

Tammy

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 청결 상태
2024년 3월에 4박 숙박함
답변 제공: Guest Relations Management 님, 2024년 3월 30일
Hi Tammy! Thank you for sharing your rating, though we're genuinely sorry to see that your experience with us fell short of expectations, as reflected in the 2 out of 5 rating. We sincerely apologize for any aspects of your stay that did not meet your satisfaction. Your feedback is incredibly valuable to us as we continuously strive to improve and provide exceptional experiences for all our guests. If there are specific areas where we can address and enhance your experience, please don't hesitate to reach out to us directly. We hope for the opportunity to regain your trust and welcome you back for a more enjoyable stay in the future.

2/10 - 너무 별로예요

Pocho

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Llegue y no tenían cuartos disponibles tuve que buscar otro hotel
답변 제공: Guest Relations Management 님, 2024년 3월 28일
Hi Pocho! We apologize for the inconvenience you experienced during your stay. It's unacceptable that there were no rooms available upon your arrival. We understand how frustrating that must have been, especially after making a reservation. Your feedback is valuable, and we'll be sure to address this issue with the hotel management to ensure it doesn't happen again in the future. If there's anything else we can assist you with or if you have any further concerns, please don't hesitate to let us know.

2/10 - 너무 별로예요

Bryan

별로예요: 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Guest Relations Management 님, 2024년 3월 27일
Hi Bryan! We're genuinely sorry to learn that your experience didn't meet your expectations, as indicated by your rating of 1 out of 5. Please accept our sincere apologies for any inconvenience or discomfort you may have encountered during your stay. Your feedback is important to us, and we're committed to addressing any issues you raise to ensure that they don't recur in the future. If you would like to discuss your concerns further or provide more details about your experience, please don't hesitate to reach out to us. We hope to have the opportunity to regain your trust and welcome you back for a more enjoyable stay in the future.

10/10 - 훌륭해요

Krystle

단체 여행, 연인과의 여행, 아이를 동반한 가족 여행, 반려동물 동반 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The only thing that bothered me what the air conditioner being filthy and as well the nats and flies in the bathroom, housekeeping did not come everyday and supply toilet paper , towels , sheets not cleaned the room.
2024년 3월에 2박 숙박함
답변 제공: Manager 님, 2024년 3월 24일
Hello Krystle,We appreciate your feedback and apologize for any inconvenience caused during your stay. Your comments will be shared with our housekeeping team for further review and improvement. Our staff strives to ensure cleanliness and comfort for all guests. Your input is valuable to us as we continually work to enhance our services and facilities for future visitors.

10/10 - 훌륭해요

Krystle

2024년 3월에 2박 숙박함
답변 제공: Hotel Manager 님, 2024년 4월 11일
Dear Krystle,Thank you for the 5-star rating. We strive for 100 % guest satisfaction, and I’m very glad you were so satisfied. We believe we should provide a great combination of comfort, convenience, amenities, and value to our guests and clearly, you agree. I hope that if your travels bring you to this area again, you will stay with us. Serving guests like you makes being in this business a true pleasure. Sincerely, Hotel Manager

10/10 - 훌륭해요

Jonathan 님, Winter Springs

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good experience and super friendly staff
2024년 3월에 2박 숙박함
답변 제공: Manager 님, 2024년 3월 20일
Hello Jonathan,We genuinely appreciate your positive feedback on our friendly staff. Your satisfaction is our top priority, and we strive to create excellent experiences for all our guests. If you ever need assistance or have any concerns, please do not hesitate to reach out to our management team directly.

10/10 - 훌륭해요

Mary

2024년 3월에 2박 숙박함
답변 제공: Hotel Manager 님, 2024년 4월 2일
Dear Mary,Thanks for the stay and your appreciation with a five-star rating. We focus on providing a great experience for every guest and on providing value to you as well. We look forward to serving you even better and eagerly await your arrival. It is our privilege to serve guests like you.Sincerely, Hotel Manager

6/10 - 괜찮아요

Takashi

2024년 3월에 2박 숙박함
답변 제공: Hotel Manager 님, 2024년 4월 2일
Dear Takashi,Thanks so much for your very kind feedback. I sincerely appreciate your 3 rating, and I am pleased you had a nice experience with us. Hope you will stay with us again soon. We will be here for you whenever you need us again.Sincerely, Hotel Manager

2/10 - 너무 별로예요

Elsa del

좋아요: 청결 상태
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 9일
Hello Elsa del,We're sorry to hear about your experience. Please feel free to reach out to us directly with more details so we can address any concerns you may have.

2/10 - 너무 별로예요

Amanda

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Do not book with this location. One of the worst hotels I have ever stayed at. Room smelt gross, blankets were dirty, shower was terrible. I did not want to take off my shoes. I usually do not write reviews… but I had to share my experience with this one.
답변 제공: Guest Relations Management 님, 2024년 3월 8일
Hi Amanda! We're sincerely sorry to hear about your negative experience during your recent stay. It's distressing to learn about the issues you encountered, including the unpleasant odor in the room, dirty blankets, and subpar shower experience. Maintaining cleanliness and providing a comfortable environment for our guests are top priorities for us, and we apologize for falling short of meeting these standards during your visit. Your feedback is invaluable to us, and we will address these concerns with our housekeeping and maintenance teams immediately to ensure that such oversights are rectified promptly and do not recur in the future. We understand the importance of a positive guest experience, and we regret that we did not meet your expectations. Please accept our sincerest apologies for any inconvenience or discomfort caused. We appreciate you taking the time to share your feedback with us, and we hope to have the opportunity to regain your trust and provide you with a much-improved experience should you choose to stay with us again in the future. If there's anything else we can do to assist you or if you have any further feedback to share, please don't hesitate to reach out to us directly.

4/10 - 별로예요

Ernesto

2024년 3월에 2박 숙박함
답변 제공: Guest Relations Management 님, 2024년 3월 27일
Hi Ernesto! We're genuinely sorry to learn that your experience didn't meet your expectations, as reflected in your rating of 2 out of 5. Please accept our sincere apologies for any shortcomings you encountered during your stay. Your feedback is crucial to us, and we take it seriously as we strive to enhance our services. We will thoroughly investigate the issues you've raised to prevent similar occurrences in the future. If you're willing to provide further details about your experience, we would appreciate the opportunity to address your concerns directly. We hope you'll consider giving us another chance to exceed your expectations on a future visit.

10/10 - 훌륭해요

Arturo

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very comfortable very good
2024년 3월에 2박 숙박함
답변 제공: Guest Relations Management 님, 2024년 3월 7일
Hi Arturo! Thank you for your feedback! We're delighted to hear that you found your stay with us to be very comfortable and enjoyable. Providing a comfortable and pleasant experience for our guests is our top priority, and we're glad that we succeeded in meeting your expectations. We look forward to welcoming you back for another great stay in the future. If there's anything else we can do to assist you, please don't hesitate to reach out.

10/10 - 훌륭해요

Maria

2024년 3월에 2박 숙박함
답변 제공: Manager 님, 2024년 3월 24일
Hello Maria,We are thrilled to hear that you had a wonderful experience at our hotel! We hope to welcome you back soon for another enjoyable stay.

2/10 - 너무 별로예요

Cailin

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
.
2024년 3월에 1박 숙박함
답변 제공: Guest Relations Management 님, 2024년 3월 5일
Hi Cailin! We're deeply sorry to learn that your experience fell short of expectations, as indicated by your rating of 1 out of 5. Please accept our sincere apologies for any shortcomings you encountered during your stay. Your feedback is invaluable in helping us improve, and we're dedicated to making the necessary changes to enhance the guest experience. We hope you'll consider giving us another chance to provide you with the exceptional service and comfort you deserve.

2/10 - 너무 별로예요

Ralph

별로예요: 청결 상태, 숙박 시설 상태 및 시설
The property was dirty, gross, and i am very disappoibted in Wyndham name is behind thus property. The tub was filthy and walls were with holes and grime dripping diwn walls.
2024년 3월에 1박 숙박함
답변 제공: Guest Relations Management 님, 2024년 3월 5일
Hi Ralph! We are deeply sorry to hear about your disappointing experience during your recent stay with us. Providing a clean and comfortable environment for our guests is our top priority, and it is clear that we did not meet our own standards or your expectations during your visit. We sincerely apologize for the cleanliness issues you encountered in your room, including the condition of the tub, walls, and overall cleanliness of the property. This is not the level of service we aim to provide, and we take your feedback very seriously. We will address these issues immediately with our housekeeping and maintenance teams to ensure that corrective action is taken to prevent similar issues from occurring in the future. We understand how important it is for our guests to have a comfortable and enjoyable stay, and we are truly sorry for any inconvenience or discomfort you experienced as a result of these issues. Your feedback is invaluable to us as we work to improve and enhance the experience for all of our guests. We hope that you will give us another opportunity to exceed your expectations during a future visit. If there's anything else we can do to make amends or assist you further, please don't hesitate to reach out to us directly.

2/10 - 너무 별로예요

John

단체 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Room was old and dirty. I will be complaining. I took pictures of our room and our friend’s room. To bea part of Wyndham it’s very disappointing.
2024년 3월에 1박 숙박함
답변 제공: Guest Relations Management 님, 2024년 3월 5일
Hi John! We are deeply sorry to hear about your disappointing experience during your recent stay with us. Providing a clean and comfortable environment for our guests is our top priority, and it's clear that we did not meet our own standards or your expectations during your visit. We sincerely apologize for the condition of your room and for any inconvenience or discomfort it may have caused you. Your feedback is incredibly valuable to us, and we take it very seriously. We will address these issues immediately with our housekeeping and maintenance teams to ensure that corrective action is taken to prevent similar issues from occurring in the future. As part of the Wyndham family, we hold ourselves to high standards of quality and service, and we are truly sorry that we fell short of those standards during your stay. We understand your disappointment, and we are committed to taking the necessary steps to improve and enhance the experience for all of our guests. We encourage you to reach out to our management team directly with any further concerns or feedback you may have. We want to make things right and regain your trust as a valued guest. Thank you for bringing these issues to our attention, and we hope that you will give us another opportunity to exceed your expectations during a future visit.

2/10 - 너무 별로예요

zebang

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Guest Relations Management 님, 2024년 3월 5일
Hi Zebang! We're truly sorry to hear about your disappointing experience during your recent stay, reflected in your rating of 1 out of 5. Please know that we take your feedback seriously and will address the issues you've raised to ensure they're not repeated. Your satisfaction is important to us, and we hope to have the opportunity to regain your trust in the future.

6/10 - 괜찮아요

Amiel Ian

별로예요: 직원 및 서비스
2024년 2월에 2박 숙박함
답변 제공: Guest Relations Management 님, 2024년 3월 2일
Hi Amiel! Thank you for taking the time to share your feedback and for rating your stay with us as 3 out of 5. We appreciate your honest evaluation, and it provides valuable insights for us to improve our services. If there are specific areas where you feel we could have done better, please don't hesitate to let us know. Your satisfaction is important to us, and we hope to have the opportunity to enhance your experience in the future.

10/10 - 훌륭해요

Priscilla

연인과의 여행, 반려동물 동반 여행
좋아요: 편의 시설/서비스
Very nice and clean. The staff was very nice also🤗
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 2일
Hello Priscilla,We are thrilled to hear that you enjoyed our hotel's cleanliness and friendly staff. Your positive feedback is greatly appreciated! We strive to provide a memorable stay for all our guests and we hope to welcome you back again soon.

2/10 - 너무 별로예요

Anthonette

2024년 2월에 3박 숙박함
답변 제공: Guest Relations Management 님, 2024년 3월 21일
Hi Anthonette! We're genuinely sorry to learn that your experience did not meet your expectations, reflected in your rating of 1 out of 5. Please accept our apologies for any inconvenience or discomfort you may have experienced during your stay. Your feedback is important to us, and we will use it to identify areas for improvement. If you would like to discuss your concerns further or provide more details about your experience, please don't hesitate to reach out to us. We hope to have the opportunity to regain your trust and welcome you back for a more enjoyable stay in the future.

8/10 - 좋아요

Douglas

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The location to the highway.
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 28일
Hello Douglas,We appreciate your feedback regarding the hotel's proximity to the highway. Should you have any concerns in the future, feel free to reach out to our management team. Thank you for choosing to stay with us.

6/10 - 괜찮아요

Alexis

좋아요: 직원 및 서비스
별로예요: 청결 상태
2024년 2월에 1박 숙박함
답변 제공: Guest Relations Management 님, 2024년 2월 27일
Hi Alexis! Thank you for sharing your feedback and for rating your stay with us as 3 out of 5. We appreciate your honest evaluation, and it provides valuable insights for us to enhance our services. If there are specific aspects of your stay that you believe could be improved, please don't hesitate to let us know. Your satisfaction is our priority, and we look forward to the opportunity to welcome you back for a more enjoyable experience in the future.

4/10 - 별로예요

Diane

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태
Very grimy floor and uncomfortable bed, and the ceiling showed definite signs of water leaks from the bathroom above. I don't mind budget hotels if they're clean and have an acceptable shower, but after looking at my socks I was grossed out. The staff was very nice and the breakfast was typical. We got the last available room for the night, so maybe others were better.
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 28일
Hello Diane, We apologize for the inconvenience you experienced during your stay and appreciate your feedback. Our team works hard to provide a comfortable and clean environment for all our guests. Your comments have been noted for further evaluation. We hope you consider staying with us again in the future.

2/10 - 너무 별로예요

Alexandria

별로예요: 숙박 시설 상태 및 시설
Property was in disrepair and filthy
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 24일
Hello Alexandria,We are disheartened to hear about your experience and regret that the property did not meet your expectations. Your feedback is important, and we will address this matter with our team for improvement. Should you wish to discuss this further, please feel free to reach out to our management team for assistance.

2/10 - 너무 별로예요

Ashley

연인과의 여행
Entire building smells like smoke
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 24일
Hello Ashley,We appreciate your feedback regarding the smell of smoke. We aim to address all concerns to create a comfortable environment for our guests. Your comments have been forwarded to our management team for further review. Thank you for bringing this to our attention.

10/10 - 훌륭해요

Linda

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 24일
Hello Linda,We're delighted to hear you had a fantastic stay with us! Should you have any further comments or suggestions, please don't hesitate to reach out. We look forward to welcoming you back soon!

2/10 - 너무 별로예요

Stephanie

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Checked in. Used the bathroom to shower which was absolutely disgusting. Yellow stains all over the walls - not even sure what from. It looked like yellow droplets everywhere. We left for a few hours for dinner and put the evening in. Once we returned and it was time for bed, there were several sketchy people hanging around the property. The car beside ours had no handles left on the passenger side. We didn’t feel comfortable parking there. We noticed cobwebs in the corners above the tv. There were rat traps in the parking lot. And there were cats hanging around that other people staying had food for. You could hear them meowing outside the door. It was so bad that we packed up everything at 11pm and left for another hotel. We informed the staff at the front desk that we would be leaving because of how dirty our room was and the cats and people hanging around to which he did nothing about. We are now trying to get money back but because we booked through Expedia, the hotel could not do it. Save yourself the trouble and spend the money to stay somewhere else! Expedia should remove this hotel from their site so no one else has to deal with what I’m now dealing with.
2024년 2월에 1박 숙박함
답변 제공: Guest Relations Management 님, 2024년 2월 19일
Hi Stephanie! We're truly sorry to hear about your experience during your recent stay with us. Your feedback is incredibly concerning, and we apologize for the multiple issues you encountered. It's unacceptable that you found the condition of your bathroom to be so unsatisfactory, and we apologize for the lack of cleanliness. Rest assured that we will investigate this matter thoroughly with our housekeeping team to ensure that proper cleaning standards are upheld in all areas of our hotel. Additionally, we apologize for any discomfort or concern caused by the presence of other individuals around the property and the condition of nearby vehicles. Your safety and peace of mind are of the utmost importance to us, and we take any reports of suspicious activity or safety hazards very seriously. We also regret to hear about the inconvenience caused by the presence of cats and the noise disturbance they created. We understand how this could have further impacted your stay and are committed to addressing this issue promptly. Please know that we take your feedback seriously and will use it to make necessary improvements to ensure that future guests do not encounter similar issues. We apologize for any inconvenience you experienced in trying to resolve your concerns with the front desk staff, and we will address this communication breakdown internally to ensure it does not happen again. We deeply regret that we were not able to meet your expectations during your stay, and we understand your frustration with the booking process through Expedia. While we are unable to process refunds directly for bookings made through third-party websites like Expedia, we encourage you to reach out to their customer service team for assistance in resolving this matter. We sincerely apologize for the negative impression your stay has left, and we appreciate your feedback as it helps us to continually improve. We understand that you may not consider staying with us again, but if you ever reconsider, please reach out to us directly so that we can ensure your next experience is significantly better. Thank you for bringing these issues to our attention, and we wish you all the best in your future travels.

10/10 - 훌륭해요

Milagros

반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
They are great
2024년 2월에 1박 숙박함
답변 제공: Guest Relations Management 님, 2024년 2월 15일
Hi Milagros! Thank you for your positive feedback! We're thrilled to hear that you had a great experience during your stay with us. Your satisfaction is our top priority, and we're delighted that we met your expectations. If there's anything else we can do to enhance your experience during your next stay or if you have any further feedback to share, please don't hesitate to let us know. We appreciate your feedback and look forward to welcoming you back for another wonderful stay!

8/10 - 좋아요

Sidney

2024년 2월에 1박 숙박함
답변 제공: Guest Relations Management 님, 2024년 2월 21일
Hi Sidney! Thank you for your rating of 4 out of 5. We appreciate your feedback and are glad to hear that you had a positive experience overall. Your comments are valuable to us as we continuously strive to improve our services. If there are any specific areas where you feel we could have done better, please don't hesitate to let us know. We hope to have the opportunity to welcome you back and provide you with an even better experience in the future.

8/10 - 좋아요

Francisco

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Thank you to the customer service, nice man service He always nice
2024년 2월에 5박 숙박함
답변 제공: Guest Relations Management 님, 2024년 2월 13일
Hi Francisco! Thank you for choosing to stay with us and for sharing your feedback! We're pleased to hear that you had a positive experience with our customer service team, particularly with the kind service provided by one of our staff members. Your compliments will be passed along to the team member mentioned, as they'll be delighted to hear that their efforts were appreciated. We're committed to providing excellent service to all our guests, and your feedback motivates us to continue delivering exceptional experiences. Should you have any further suggestions or if there's anything else we can do to enhance your future stays, please let us know. We look forward to welcoming you back for another enjoyable experience at Days Inn by Wyndham Florida City!

2/10 - 너무 별로예요

Richard

출장 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Would rather of slept in my car. Never got room service cleaning or towels. Cops were here every other night. Never again
2024년 2월에 5박 숙박함
답변 제공: Guest Relations Management 님, 2024년 2월 13일
Hi Richard! We're sincerely sorry to hear about your disappointing experience during your recent stay. It's disheartening to learn that you did not receive the standard of service that we strive to provide to all our guests. Please accept our sincerest apologies for the lack of room service cleaning and towels during your stay. This falls well below our usual standards, and we understand the frustration and inconvenience it must have caused you. Regarding the presence of law enforcement, we take the safety and security of our guests and property very seriously, and we assure you that we are actively addressing any concerns in this regard. Your feedback is incredibly valuable to us, and we will be thoroughly investigating the issues you've raised to ensure that they are promptly addressed and rectified. We understand that you may not wish to return, but we would appreciate the opportunity to make it right. If you would be willing to discuss your experience further, please reach out to our management team directly. Once again, we apologize for the shortcomings you experienced and hope to have the chance to regain your trust in the future.

6/10 - 괜찮아요

Katelyn

가족 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
One of the lights in the room was burned out and never got replaced. It seemed as though some guests were staying on the property long term which is probably why breakfast is no longer served. Overall, average hotel with limited amenities.
2024년 1월에 4박 숙박함
답변 제공: Guest Relations Management 님, 2024년 2월 6일
Hi Katelyn! Thank you for sharing your feedback with us. We apologize for the inconvenience caused by the burned-out light in your room. It's important to us that all aspects of your stay meet your expectations, and we regret that we fell short in this regard. We'll address this issue promptly to ensure it doesn't happen again in the future. Regarding breakfast, we apologize for any disappointment caused by its absence. We understand the importance of a satisfying breakfast during your stay, and we'll take your comments into consideration as we strive to improve our amenities and services. We appreciate your feedback about the overall experience and the observation about long-term guests. We strive to provide a comfortable environment for all our guests, whether they're staying for a short or extended period. Your comments will help us identify areas for improvement and better meet the needs of all our guests. If you have any further feedback or if there's anything else we can do to enhance your experience, please don't hesitate to let us know. We value your input and hope to have the opportunity to welcome you back for a better experience in the future.

6/10 - 괜찮아요

Franziska

별로예요: 숙박 시설 상태 및 시설
Trotz Nichtraucher roch es auffällig nach altem Rauch. Sauberkeit eher oberflächlich- nicht in die Ecken gucken. Für eine Nacht auf der Durchreise geht es.
2024년 1월에 1박 숙박함
답변 제공: Guest Relations Management 님, 2024년 2월 2일
Hi Franziska! Thank you for sharing your feedback with us. We appreciate your honest review and apologize for any inconvenience you experienced during your stay. We're sorry to hear about the noticeable smell of old smoke in your room and the cleanliness issues you encountered. Providing a clean and comfortable environment for our guests is a top priority, and we regret that we fell short in meeting your expectations in this regard. Please know that your feedback is valuable to us, and we will address these concerns with our housekeeping team to ensure that our rooms are thoroughly cleaned and properly maintained for all our guests. If you decide to stay with us again in the future, please don't hesitate to let us know if there's anything we can do to make your stay more enjoyable. Your satisfaction is important to us, and we're here to assist you in any way we can. Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back for a much-improved experience in the future.

8/10 - 좋아요

Quenaana

2024년 1월에 7박 숙박함
답변 제공: Manager 님, 2024년 2월 10일
Hello Quenaana,Thank you for choosing our hotel for your recent stay. We appreciate your positive rating and we're delighted to hear that you had a pleasant experience with us. Should you have any further feedback or suggestions, please don't hesitate to reach out to us directly. We hope to have the opportunity to welcome you back in the future.

6/10 - 괜찮아요

Elizabeth 님, Key West

별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The room was run down and not very well maintained. It was clean, but because it was poorly maintained it didn’t feel clean.
2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 20일
Hello Elizabeth,Thank you for sharing your feedback regarding your recent stay. We appreciate your comments and apologize for any inconvenience caused. We continuously strive to improve our facilities and will address the maintenance concerns you mentioned. We hope you still had a comfortable stay overall and we look forward to welcoming you again in the future.