Dear Guest, Thank you for your review and for choosing City Lodge. We are happy that you enjoyed your stay and we look forward to welcoming you back to the hotel in the near future. Warm Regards Janaka Duty manager

Dear Guest, Thank you for your review and for choosing City Lodge. We are happy that you enjoyed your stay and we look forward to welcoming you back to the hotel in the near future. Warm Regards Janaka Duty manager

Dear Guest, Thank you for your review and for choosing our hotel. We are happy that you enjoyed your stay and looking forward to having you again as a guest in our hotel. Warm Regards Janaka Duty manager

Dear Guest, Thank you for taking the time to leave us feedback. I am glad to know that you were provided with excellent customer service and would choose to stay with us again. Warm Regards, Janaka

Dear Lee, Thank you for your feedback. Regards,

Thank you for your feedback.

Dear Guest, Thank you for your feedback. I am glad you enjoyed your stay at City Lodge. We hope to see you back

Dear Guest, Thank you for your feedback. City Lodge has limited parking spots and needs to be prebooked. It is unfortunate that your phone call was not answered when you called us to book the parking spot however, an email would have helped. I am disappointed to know that your experience at City Lodge was impacted negatively because of this. Regards,

큰 피드백에 감사드립니다. 네, 주차 공간이 제한되어 있으므로 별도로 예약해야합니다. 그러나 리셉션은 호텔 주변에 주차 옵션을 제공하는 데 도움을 줄 수 있습니다. 감사, Nishank

친애하는 소피아, 환상적인 의견에 감사드립니다. 우리는 City Lodge에서 다시 당신을 환영하기를 고대합니다. 감사 & 감사합니다, Nishank 수신 Dear Sophia, Thank you for your fantastic feedback. We look forward to welcoming you again at City Lodge. Thanks & Regards, Nishank reception

Dear guest, I am glad you enjoyed your stay at City Lodge. We appreciate your feedback and look forward to see you soon. Regards, Krishna - Reservations Manager

Dear guest, Thank you for taking the time to provide us with your feedback. I am sorry if you felt our room and bathroom to be too small to your taste. Staff at City Lodge are highly trained to ensure they can help guests with all kinds or queries.

Dear Emori, Thank you for your feedback. We are glad to hear that you enjoyed your stay at our hotel and appreciated our reception, room, amenities, and privacy. We apologize for the inconvenience caused by the noise from the main street and aim to place you on the higher floor at your next stay. We hope to see you again soon.

We extend our apologies for the inconvenience you experienced. Our website highlights our security measures, yet we understand your concerns. We have refunded the bond already as per your reservation, and it should reflect in your account. Your feedback helps us enhance our communication on refund procedures. Should you require further assistance, please contact us at your convenience.Kind regards,City lodge management

Dear Gia,Thank you for your feedback. I am pleased to know that you enjoyed your stay at City Lodge.We hope to see you back soon.

Dear Akihiro,Thank you for your feedback. We are sorry to hear that you had a bad experience with the noise and the blinds in your room. We apologize for any inconvenience and discomfort caused by this issue.We understand that noise can be annoying and affect your sleep quality, especially if you are a night owl. We have installed soundproof windows and curtains in our rooms to reduce the noise, but sometimes they may not be enough. We will check the noise level and the source of the siren in the area and see if we can improve the situation or offer more solutions for our guests. We will also offer earplugs to our guests who prefer a quieter environment.We value your feedback and we hope that you will stay with us again. We will do our best to make your next stay more quiet and dark. Thank you for choosing us.

Dear Fabio,Thank you for your feedback. We are happy to hear that you liked our location, cleanliness, and functionality. We hope that you had a comfortable and convenient stay with us. We appreciate your compliments and we will share them with our staff.We are sorry to hear that the area was a bit noisy at night, but we are glad that it didn't bother you. We understand that noise can be annoying and affect your sleep quality. We have installed soundproof windows and curtains in our rooms to reduce the noise, but sometimes they may not be enough. We will also remind our guests to be more considerate and respectful of the others and to keep the noise level down at night. We will also offer earplugs to our guests who prefer a quieter environment.We are also happy to hear that you enjoyed our communal area and laundry facilities. We want to provide our guests with a friendly and relaxing atmosphere where they can socialize and have a good time. We also want to provide our guests with the necessary amenities and facilities for their stay. We hope that you made use of them and had a pleasant stay.We value your feedback and we hope that you will visit us again. We will do our best to make your next stay more satisfactory and enjoyable. Thank you for choosing us.

Dear Denise,Thank you for your feedback. We are sorry to hear that you were not aware that our property is a hostel and that you were not comfortable with the atmosphere and the noise. We apologize for any inconvenience and disappointment caused by this issue.We are glad to hear that you found our room to be clean and well-equipped with your own bath, basic toiletries, water kettle, coffee, tea, and milk. We hope that you had a comfortable and convenient stay with us. We appreciate your compliments and we will share them with our staff.We are sorry to hear that you felt out of place among our younger guests and that you received some unwelcome glares. We welcome guests of all ages and backgrounds and we do not tolerate any discrimination or disrespect among our guests. We will remind our guests to be more friendly and courteous to each other and to respect the diversity and the privacy of our guests.We are also sorry to hear that you were disturbed by the noise from the adjoining rooms and the outside. We understand that noise can be annoying and affect your sleep quality. We have installed soundproof windows and curtains in our rooms to reduce the noise, but sometimes they may not be enough. We will also remind our guests to be more considerate and respectful of the others and to keep the noise level down at night. We will also offer earplugs to our guests who prefer a quieter environment.We are sorry to hear that you were unhappy with our no-alcohol policy. We are a YMCA facility and we have a strict policy of not allowing alcohol on our premises. This is to ensure the safety and the well-being of our guests and staff. We appreciate your cooperation and understanding of our policy and we thank you for refraining from opening your wine bottles. We hope that you were able to enjoy your stay without alcohol.We value your feedback and we hope that you will give us another chance to serve you better. We will do our best to make your next stay more satisfactory and enjoyable. Thank you for choosing us.Regards,

Dear Bailey,I am glad that we were able to match your expectations.I am a bit confused about your comment on 2 single beds. The twin room which you booked includes 2 single beds (as shown in our room images). I am wondering if you needed a double bed which is supplied in a double room or a superior queen room.Had you shared this with us during your stay, we could have moved you to a double room straight away.

Dear Paivi,Thank you for your feedback. We are pleased to hear that you found our apartment to be in a good condition and near the center. We hope that you had a comfortable and convenient stay with us. We appreciate your compliments and we will share them with our staff.We value your feedback and we hope that you will stay with us again. We will do our best to make your next stay more satisfactory and enjoyable. Thank you for choosing us.

Dear Glenn,Thank you for your feedback. We are sorry to hear that you had a negative experience with our staff and the noise. We apologize for any inconvenience and frustration caused by these issues.We are sorry to hear that you found our staff to be rude. We strive to provide excellent customer service and we apologize for any unprofessional or disrespectful behavior that you encountered. We will review the performance and the attitude of our staff and see if we can improve them or offer more training for our staff. We will also take appropriate actions to address any complaints or concerns that you may have.We are also sorry to hear that you were disturbed by the noise in your hostel. Being located in the heart of the city has its disadvantages however, we will also remind our guests to be more considerate and respectful of the others and to keep the noise level down at night. We will be offering earplugs from now on to our guests who prefer a quieter environment.We value your feedback and we hope that you will give us another chance to serve you better. We will do our best to make your next stay more satisfactory and enjoyable. Thank you for choosing us.

Dear Efren,Thank you for your feedback.

Dear Joel,Thank you for your feedback.

Dear Guest,Thank you for your feedback. We are sorry to hear that you were disturbed by the noise in your room. We apologize for any inconvenience and discomfort caused by this issue. We understand that noise can be annoying and affect your sleep quality. We are glad to hear that you were able to borrow a hair dryer from the reception. We have provided hair dryers in some of our rooms, but not all of them. We will consider adding more hair dryers in our rooms for our guests' convenience and comfort. We are also happy that you appreciated our reception, which is open 24 hours a day, 7 days a week. We want to provide our guests with the best service and assistance at any time of the day.We hope that you enjoyed your stay and had a wonderful time. We appreciate your feedback and we hope that you will visit us again. We will do our best to make your next stay more satisfactory and enjoyable. Thank you for choosing us.

Dear Sheve,Thank you for your feedback.

Dear Yuka,Thank you for your wonderful feedback! We're thrilled to hear that you had such a positive experience during your stay with us.We take pride in our staff, and we're delighted to know that they were kind and provided excellent service. It's great to hear that you found our facilities, including the washing machines and kitchens, to be convenient and well-priced.Our location close to Queen Street and the city center, as well as the natural surroundings for walking, add to the appeal of our place, and we're glad you enjoyed them.Your kind words and your love for our place mean the world to us. We look forward to the opportunity to host you again in the future. If there's anything specific you'd like to see or experience during your next stay, please don't hesitate to let us know. Safe travels and best regards!Best Regards,